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Software Services and Solutions Overview 1. Allied Digital Services LLC. (Allied Digital) Overview ...

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Software Services and Solutions Overview 1
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1

Software Services and SolutionsOverview

2

Allied Digital Services LLC. (Allied Digital) Overview Our Software Practice

Technical Expertise

Our Experience and Readiness

Key Differentiators

Agenda

3

Leading Global IT solutions & technology services provider

25 years of operation with revenues of USD 196 Million Over 3,500+ skilled IT professionals in 190 locations across the

USA, India and Australia, serving 1,000+ customers in 35 countries across the globe

State-of-the-art, ISO Certified processes ISO 20000-1:2005; ISO 27001 : 2005 Certified Development

Center, Network and Security Operations Center (NOC/ SOC) ITIL / ITSM Certified Service Delivery - Processes, Framework,

Tools and Technologies

‘Best Managed ServicesProvider’

CRN Excellence Awards 2009, 10

‘Fastest Growing SystemIntegrator’

Dataquest Awards 2009,10

‘Best under a Billion Dollar Company’Forbes Magazine Dec 2008,

Dec 2009, 10

Allied Digital has been awarded several prestigious Industry Accolades !

Financial Highlights YOY EBITDA growth of 50% EPS and Revenue Growth of more than 25%

Software Services Strength Over 100+ skilled resources across USA/ India. Ready

configurable Enterprise solutions for automation Addressing CXO’s challenges in Business Transformation,

Cloud Set-up and Enterprise Architecture Consulting Flexible, Nimble and Agile Delivery Model and On-

boarding capabilities Strategic Alliances with leading Application Provider End to end business monitoring and management

Allied Digital Overview

Confidential

We Support and Improve your business as you are today. We Guide and Take you where you want to reach tomorrow

We Transition and Implement Projects. but also Transform

We serve you Direct, at your ground and also in the cloud

InfrastructureManagementServices

SoftwareSolutions &Consulting

EnterpriseComputing

NetworkSolutions

IntegratedDeviceSolutions

JV Solutions

JV

Compliance and Audit

Asset RentalsHardware Logistics & Repairs

E-Waste Management

Our Offerings

5

• Custom Application Development• Product Engineering Services

(Lifecycle Management)• ERP and CRM Development &

Support• BPM and System Integration• Business Monitoring and

Management• Business Transformation and

Enterprise Architecture Consulting

• Helpdesk/ Service Desk Management

• Warranty Management System• Intranet Portal• Document Management

Solutions• Work order Management

System• Finance Workflow Solutions

Services Solutions

- Onsite/ Offshore (Turnkey Projects) - Built-Operate-Transfer -Software as a services- Private Cloud and Shared Services set-up - Remote Application Management

Engagement Model

Strategic Project

Governance and Planning

Streamlined Resources and Best Practices

Smart and

Best-fit

Technology

Our Software Practice

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Functional Area Details

Application Platforms/ Frameworks Microsoft .NET, J2EE (Spring, Hibernate, Struts, JSF etc.), Java Swing

Databases Oracle (11g, 10g, 9i, 8i), MS SQL Server, MySQL

ERP and CRM ERP – SAP (FICO, SD, HR, MM)Oracle e-Business Suite (Siebel, JD-Edwards, Peoplesoft)CRM – Clarify

Programming Languages C#, VB.Net, C++, Visual C++, Visual Basic, Java, Perl, SAP - ABAP,

Web and App Servers Microsoft IIS, Web Logic, Web Sphere, Apache server, Tomcat, Jboss

Front End TechnologiesDesign ToolsPortal Technologies

- HTML, DHTML, XML, XSL, AJAX, DWR, PHP, Flex- Macromedia Flash, Adobe Premier, Adobe Photoshop, GIF Animator, 3D MAX, Macromedia Dream weaver -- Joomla, Sun GlassFish

Middleware Technologies Microsoft Transaction, Server and Messaging, Serena BPM, JBPM

Testing Tools Win Runner, Load Runner, Selenium, JMeter, JUnit, Nunit, Silk Test

Scripting Languages and Tools - JavaScript, VB Script, Perl, Shell- ETL Tools – Pentaho and Corda, Reporting Dashboard Tools (Corda, FlipCharts)

Lifecycle Management Tools -Microsoft Visio, Microsoft Project Server, Microsoft SourceSafe, Serena – PVCS, Dimensions,

Application Monitoring and Management Tools

- Zyirion, EG Innovation, SAP Solution Manager, Oracle Enterprise Manager, Microsoft SUS, Manage Engine,

Our Technical Expertise Repositories

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Oracle Gold Certified Partner

Implementation and Support Oracle ERP/ CRM Oracle BI (Hyperion) Oracle Application Architecture (Fusion Middle Ware) Oracle RAC (Rack Cluster) Oracle e-Business Suite Database administration services (Onsite & Remote Model) Third party application support Support Services, Help Desk Services

Business Process Expertise Manufacturing (Inventory, Purchasing , Order Management, Shipping) E-Business, Supply Chain and CRM Financial (General Ledger, Accounts Payables, Accounts Receivables, Fixed Assets)

Tool Expertise Oracle Forms/Reports, PL/SQL, Oracle Workflow, Oracle Alerts and Database

Administration

Oracle Expertise

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Requirements Analysis

Process & Solution Design

Build & Test Train & Deploy

Gather Business Requirements

Gap-Fit Analysis Application Extension

Catalog Transition Strategy

Application Configuration Guides

To-Be Process Model Functional Designs Technical Designs Conversion Plan Unit Test Scripts Integration Test

Scripts

Unit Test Results Integration &

Performance Test Results

Train-the-Trainer User Acceptance

Test Results Transition &

Contingency Plan Executive Go/No-Go

Signoff

Transition Communication

End User Training Transition/Cut-Over Production

Readiness Review Go-Live

Support & Monitor

Post Go-Live support

Performance & Availability Monitoring

Transition to Production Support

Assess Program Effectiveness

Future Business / Technical Direction

Sta

ges

Task

sA

llied

Dig

ital

Del

iver

able

s

Business Requirements

Gap-Fit Analysis Application Extension

Catalog

Application Configuration Guides

To-Be Process Model Functional Designs Technical Designs Conversion Plan

CRP TPR Logs Train-the-Trainer

Material UAT TPR Logs Transition &

Contingency Plan Executive Go/No-Go

Presentation

Transition/Cut-Over Checklist

Go-Live Communication

Our Implementation Methodology

9

Enterprise Application End to end Helpdesk and Services Management application Oracle Siebel/ Jd Edwards support and implementation for Vehicle manufacturing organization Logistics Management Solutions for Leading IT player based out of CA, US Warranty Management System and dealer portal for vehicle management company Asset tracking and management application for largest California’s bank SalesForce Automation for Allied Subsidiaries globally SAP Support and enhancement for Leading Hardware and Software Reseller

Business Transformation and Private Cloud Set-up Business Transformation and Private Cloud set-up for vehicle and transport manufacturer

Web Portal Community Portal (Joomla) for multiple application and content. Allied Intranet Portal Customer Enterprise Portal (CEP) – Reporting and Dashboard

Compliance Certification Process Management System) for Leading Pharma Company

Document Management System MS SharePoint based document management solutions

Product Engineering Risk analysis application for leading Insurance firm eSupport Service desk

Our Experience

10“Resource availability and agility are key to success”

Consistent engagement with Investors,

Analyst and Media

Engagement with several leading

recruitment Partners for better Pan India

coverage

Subscription to most popular Job Portals

Leverage social and Professional

Networking sites

Employee Referral Program

Association with B-Schools and

Engineering Colleges for Campus

Recruitment

Job Position Management using ERP

Technology refresh training to Recruiters

Rapid Hiring Capabilities

Clear Cut Career Path Defined Internal Job Postings Innovation is rewarded Buddy Program Star Employee Program Semi-Annual Appraisal Blue Eye acceleration Program

Attrition Management

Skill Database, Deep-Dive training program, Cross-Skill Training

Multi-dimensional Training approach

Job Skills enhancement Training – Certification, Technology Refresh, Soft Skills

Career enhancement - Leadership Training, Customer & Account engagement

Personal enhancement -Executive Management Program, Industry Specific Certification

Skill Training and Certification

Resource Readiness

11

Ready 350+ seating capacity and

scalable to 3000+

Ready network and redundant

hardware infrastructure to

support 24X7 operations

Voice communication capabilities

across the globe

“Enhanced customer experience, adds value to our offerings”

Defined templates and SOP’s for

Project Management, Due Diligence

and Transition

Customer Engagement Portal - One

stop engagement view

Service and Project Delivery

Dashboard

Meetings and action trackers

Change Request

Management

Resource reports and time

sheet

3 Dimensional governance model

(Hierarchy, Skill, Quality)

Customer Visibility

Ready 350+ seating capacity

and scalable to 3000+

Ready network and redundant

hardware infrastructure to

support 24X7 operations

Voice communication

capabilities across the globe

Facilities and Infrastructure Set-up

Strategic Alliances to support (Product Vendor)

Customer Readiness

12

Agile workforce with niche skills to address quick customer needs for current technology and solution requirement.

End to end IT solution provider

(Hardware -> Resources -> Consulting -> Cloud Services)

Proven business transformation framework

Best of the breed tools and technology use

One stop client interface through portal and PMO

Alliances with Leading software product vendors

Global Delivery capability with local flavor“Leaders as end to end IT solutions, rapid deployment and specialized system integrators”

Key Differentiators

13

Thank You !


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