Kafayat Project ManagerBrendan WebmasterHassan Quality/ Control OfficerLawrence Research Analyst/PresenterGus Presentation Leader

Team 10

Social Networking

“SN is the way that users build online networks of contacts and interact with these personal or business friends in a secure environment”

www.awamedia.com/jargon_buster

Definition

“The practice by which internet users build relationships and bookmark important sites with like minded”

www.omega2webdesign.com/glossaryofterms.html

Internal Social Networking (sample)

Group Size

Scalability

Number of Functions

Dimensions

Web Based

•Solution for internal as well as external networkWeb Based

•Number of users that can access the site at the same timeGroup Size

•When there is change in size or volume in order to meet a user needScalability

•Unified messaging. Managing contacts. Adaptive personal profiles

Number of Functions

Dimensions

Group Size

Group Size

Scalability

Scalability

Web Based

Web Based

Functions

Functions

Dimensions

SamanthaJenningsDirector Human Resources

Triangle ConsultantsCompany Size: 175,000 employeesLocation: Chicago/New York/LondonTitle: Director Human Resources Age: 36

Scenario:Triangle Consultants provides Accounting, IT and Marketing Solutions for short and long term projects worldwide

Last round of employee satisfaction surveys stated that employees felt they missed out on too many personal events

Goal:Find a solution that would allow HR to match employees and projects with the goal of increasing employee satisfaction

SamanthaJenningsDirector Human Resources

Must Have…Web-baseo Employees work at a client or are mobile

User Interfaceo Ability to make changes from devices/laptops with minimal

training

Personal Calendaro Even scheduling with priority ranking

Profileo Skills, Education, Project/Work History, Manager Evaluations

and Recommendations

HR Reportso Planned Projects, # and value of Events Conflicts, Distance

and Skills Match

Scalabilityo Amount of employees expected to grow 15% over 2-yr. span

Securityo Access control for Management, Full-time/Part-time, and

Contract employees

SamanthaJenningsDirector Human Resources

Nice To Have…E-mail alerts for Upcoming Projectso View projects, calendar conflicts, and ability to rate interest

E-mail alerts for Personal Eventso Rated as must attend

Question & Answer Wikio Allows employees to share knowledge and solutions across

projects

Online Collaborationo Instant message, White board, File sharing, Virtual meetings,

Surveys and Polls

Customizableo Increase employee participation by allowing individual

profiles to be fully customizable

SamanthaJenningsDirector Human Resources

Recommendation:Start with an off the shelf product that has a calendar and as many of the additional features

Use survey responses to determine features that employees value most

Direct design of in-house Social Networking application based upon survey results, HR needs and enterprise tools integration

Alisa SchulerSenior Manager Corporate Communications

X Media NetworkingCompany Size: 300 EmployeesLocation: Chicago/London/NYTitle: Sr. Mgr. Corporate Communications

Scenario:X Media Networking provides media networking solutions for web 2.0 related advertising companiesCompany Communication Style: Top-down with Command & Control structure, very formal and instructiveCEO Requires solution that allows company employees to engage, participate, collaborate, and be involved in the direction of the company’s core offering.CEO wants to build community of company employees that are geographically dispersed for information and conversations flow two-way

Goal:Introduce an enterprise social network tool to increase enterprise’s productivity, efficiency and communication

Alisa SchulerSenior Manager Corporate Communications

AffordancesMust Haves… Nice to Have…

Dedicated server

Personal branding/domain

Company communications

Build a community

On-site SN manager

Mobile applet

Blogging capability

IBM Lotus Connections

Alisa SchulerSenior Manager

•Need to find solution that can accomodate large number of participants.Group Size

•Provide an avenue for employees to connect with other employees with varied skill sets.

Social Tagging & Search

•Steps the user is expected to implement to keep network safe.Security

•Provide functions that are beneficial to productive use of company’s resources. Tool should be scalable to allow for newer functions to be added as needed.

Number of Functions

Dimensions

Facebook for the Enterprise Explained

Questions & Answers Session