Generated by Jive on 2015-02-17+01:001
Solution Manager 7.1 Mobile Apps - Setupand Troubleshooting Guide
We Setup our Solman 7.1 SP6 in our Demo Lab and started to integrate all internal systems with Solman to
monitor them and make demo for customers.
I promised the team to show the mobile applications coming with this new Solman 7.1 and spent half of day to
collect infos and tips to make the mobile applications run.
Following are the Steps to Confiure the Applications and Results you'll get at the end.
I also added a Wish List for future to the developers.
Setup
STEP-1)Required Components, Versions and SP
Levels
SAP Solution Manager 7.1 SP06 or higher
SAP NetWeaver Gateway 2.0 SP04 SAP NetWeaver Gateway 2.0 SP04 Add-On
IW_BEP
STEP-2)Activate Services during System PreparationSettings
STEP-3)Implement SAP Notes for Mobile Apps
(Implement only the ones with "Can be Implemented"
status)
Note 1786290 available for the issue with System
Alias.
Note 1766755 - The selection of a technical system is
lost in mobile app
Note 1799062 - System Monitoring Mobile app
Refresh does not work
STEP-4)Add some Configurations for GW Services Goto SPRO > SAP Solution Manager Implementation
Guide > SAP Csutomizing Implementation Guide
> SAP NetWeaver > Gateway > OData Channel
> Configuration > Connection Settings > SAP
NetWeaver Gateway to SAP System > Manage SAP
System Aliases
http://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174336/sm71_1.jpghttp://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174337/sm71_2.png
Solution Manager 7.1 Mobile Apps - Setup and Troubleshooting Guide
Generated by Jive on 2015-02-17+01:002
Goto SPRO > SAP Solution Manager Implementation
Guide > SAP Csutomizing Implementation Guide
> SAP NetWeaver > Gateway > OData Channel
Development with IW_BEP > Assign SAP System
Aliases to OData Services
STEP-5)Modify OData Service Entry to DISABLE
Cross-Site Request Forgery Protection
Goto SICF > Display all services > default_host > sap
> opu > odata (Double-click)
Open GUI configuration by clicking the "GUI
Configuration" button on "Service Data" TAB (See
above image)
Add the following parameter:
PARAMETER: ~CHECK_CSRF_TOKEN
VALUE: 0
Save the odata node.
STEP-6)Download and Install Solution Manager
Mobile Apps on your device
SAP Solution Manager 7.1 iPad
Applications
http://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174341/sm71_3.pnghttp://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174342/sm71_4.pnghttp://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174343/sm71_5.png
Solution Manager 7.1 Mobile Apps - Setup and Troubleshooting Guide
Generated by Jive on 2015-02-17+01:003
SAP IT Change Approval by SAP AG
https://itunes.apple.com/tr/app/sap-it-change-
approval/id574040225?mt=8
SAP System Monitoring by SAP AG
https://itunes.apple.com/tr/app/sap-system-
monitoring/id570999366?mt=8
SAP IT Incident Management by SAP AG
https://itunes.apple.com/tr/app/sap-it-incident-
management/id574095011?mt=8
SAP User Experience Monitor by SAP AG
https://itunes.apple.com/tr/app/sap-user-experience-
monitor/id570821307?mt=8
SAP Solution Manager 7.1 Android Applications
SAP System Monitoring
https://play.google.com/store/apps/details?
id=com.sap.techmon.application
SAP User Experience Monitor
https://play.google.com/store/apps/details?
id=com.sap.solman.eem
STEP-7)Configure the Applications Below is the configuration for System Monitoring iPad
Application (Tested with iPad 2 and iOS 6.0.1).
https://itunes.apple.com/tr/app/sap-it-change-approval/id574040225?mt=8https://itunes.apple.com/tr/app/sap-it-change-approval/id574040225?mt=8https://itunes.apple.com/tr/app/sap-system-monitoring/id570999366?mt=8https://itunes.apple.com/tr/app/sap-system-monitoring/id570999366?mt=8https://itunes.apple.com/tr/app/sap-it-incident-management/id574095011?mt=8https://itunes.apple.com/tr/app/sap-it-incident-management/id574095011?mt=8https://itunes.apple.com/tr/app/sap-user-experience-monitor/id570821307?mt=8https://itunes.apple.com/tr/app/sap-user-experience-monitor/id570821307?mt=8http://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174346/sm71_6.pnghttps://play.google.com/store/apps/details?id=com.sap.techmon.applicationhttps://play.google.com/store/apps/details?id=com.sap.techmon.applicationhttps://play.google.com/store/apps/details?id=com.sap.solman.eemhttps://play.google.com/store/apps/details?id=com.sap.solman.eem
Solution Manager 7.1 Mobile Apps - Setup and Troubleshooting Guide
Generated by Jive on 2015-02-17+01:004
To configure the application, click the Setting button
on right-top corner.
There, you'll see 2 important links. Logon Settings About
a) Logon Settings
Fill the settings with the following guidance:
User Name:
http://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174344/sm71_7.pnghttp://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174348/sm71_8.pnghttp://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174351/sm71_9.png
Solution Manager 7.1 Mobile Apps - Setup and Troubleshooting Guide
Generated by Jive on 2015-02-17+01:005
Password:
Server Name:
Server Port: Services)
b) About
This page gives you important information about the
usage of application.
http://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174349/sm71_10.png
Solution Manager 7.1 Mobile Apps - Setup and Troubleshooting Guide
Generated by Jive on 2015-02-17+01:006
STEP-8) Add to Favorites You can add your favorite systems to "My Systems"
by clicking the system continuously as described in
the About section.
ResultNow you're able to see the System Overview and Alert Details. Also you can Share, Confirm Alerts via this
Mobile App.
http://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174350/sm71_11.pnghttp://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174356/sm71_15.png
Solution Manager 7.1 Mobile Apps - Setup and Troubleshooting Guide
Generated by Jive on 2015-02-17+01:007
Solution Manager 7.1 Mobile Apps - Setup and Troubleshooting Guide
Generated by Jive on 2015-02-17+01:008
Solution Manager 7.1 Mobile Apps - Setup and Troubleshooting Guide
Generated by Jive on 2015-02-17+01:009
Troubleshooting
ERROR SOLUTION
When you configure the application and got the
following error during refresh of systems
Check that you've executed the STEP-4
http://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174358/sm71_16.png
Solution Manager 7.1 Mobile Apps - Setup and Troubleshooting Guide
Generated by Jive on 2015-02-17+01:0010
When you try to add your system to Favorites by
continuous clicking on it, you may get the following
error.
Check that you've executed the STEP-5
Wish ListHere is a list of features I wish to see in future:
1. Performance Graphics2. Dashboards3. Alert Inbox
Rerefences http://scn.sap.com/community/it-management/alm/solution-manager/blog/2013/01/03/introduction http://service.sap.com/instguides For more information, see SAP Components > SAP Mobile >
Applications http://scn.sap.com/thread/3262623 http://scn.sap.com/message/13656158 http://help.sap.com/saphelp_sm_mobile/helpdata/en/8C/82252545B943CCBC638D45F42E155F/
frameset.htm http://scn.sap.com/community/it-management/alm/solution-manager/blog/2012/11/13/sap-solution-
manager-mobile-apps-are-released-in-the-apple-store http://help.sap.com/saphelp_gateway20sp03/helpdata/en/e6/cae27d5e8d4996add4067280c8714e/
content.htm
http://scn.sap.com/servlet/JiveServlet/showImage/102-35008-4-174359/sm71_17.pnghttp://scn.sap.com/community/it-management/alm/solution-manager/blog/2013/01/03/introductionhttp://service.sap.com/instguideshttp://scn.sap.com/thread/3262623http://scn.sap.com/message/13656158#13656158http://help.sap.com/saphelp_sm_mobile/helpdata/en/8C/82252545B943CCBC638D45F42E155F/frameset.htmhttp://help.sap.com/saphelp_sm_mobile/helpdata/en/8C/82252545B943CCBC638D45F42E155F/frameset.htmhttp://scn.sap.com/community/it-management/alm/solution-manager/blog/2012/11/13/sap-solution-manager-mobile-apps-are-released-in-the-apple-storehttp://scn.sap.com/community/it-management/alm/solution-manager/blog/2012/11/13/sap-solution-manager-mobile-apps-are-released-in-the-apple-storehttp://help.sap.com/saphelp_gateway20sp03/helpdata/en/e6/cae27d5e8d4996add4067280c8714e/content.htmhttp://help.sap.com/saphelp_gateway20sp03/helpdata/en/e6/cae27d5e8d4996add4067280c8714e/content.htm