SONNETS Societal Needs and Innovation Identification
Framework
Dr. Sotiris Koussouris (NTUA) www.sonnets-project.eu The project leading to this application has received funding from the
European Union’s Horizon 2020 research and innovation programme under grant agreement No 692868
2 www.sonnets-project.eu
(I)
Innovation in the public sector with internal or
external focus
(II)
Innovation through the public sector – with focus on other
policy domains
Vision and Innovation Identification Perspectives
Two-fold goal of Innovation Identification
PS Modernization
Stakeholders affected
The Business/Private Sector
• As a whole
• Industry/Business Associations
• Individual Corporations
• Individual Not-For-Profit Organizations
The Public Sector
• As a whole
• Individual Agencies
• PS Employees
The General Public
• As Citizens
• As Employees and Contractors
• As Consumers
PS as an Innovation Driver
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Needs
Actions
SONNETS’ Technical WPs Role
Needs Technologies
Innovation Potential Identification
Propose innovation actions to make a link between the needs of the public sector and the society and ICTs
• Which are the technological, socio-economic and ethical implications of the adoption of the identified solutions?
• How do these translate in research needs?
Innovation Needs & Innovation Actions
Research Needs (WP4)
• Focus on Technologies (WP3): What kind of applications or services could benefit from the adoption and further evolution of the identified technologies under the public sector‘s umbrella?
• Focus on Needs (WP2): How do the identified societal and public sector challenges impact on the public sector in terms of innovation needs?
Research Needs Identification
Define the research needs to fill the technological and non-technological gaps between expressed needs and identified emerging technologies
Impact Assessment
Criteria
Feasibility Assessment
Criteria
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Set the stage for innovation support activities
Help generating valuable innovation
Role of Needs in Project
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Long list of 53 needs (literature review + interviews)
28 priority needs http://innodev.ismb.it/sonnets/interviews/privileged-informants/
Needs Validation and Filtering
Privileged informants opinions
Individuals’ Needs
Individuals’ Needs
Business Needs
Business Needs
Government Needs
Government Needs
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• Technology seems to be only one ingredient of the solution (not necessarily the main one)
• Human capital seems to be a cross-country issue
• Adoption of cutting edge technologies should be made transparent to internal and external stakeholders
Satisfying the Needs
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SONNETS Framework’s Offer
Needs Identification
Technology Identification
Technology Analysis & Selection
Technology Assessment
Innovation Identification
A tool for Public Sector organisations to understand their technology-related
position, environment and decide actions
that will create innovation
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Framework Methodology
Needs Identification
Technology Identification
Technology Analysis & Selection
Technology Assessment
Innovation Identification
Scenario Building
Validation
Information Collection
Information Analysis
Results Evaluation
Identification of Emerging Technologies and Innovation
Identification Framework
Societal and Public Sector Needs Roadmap for Emerging Research Directions
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Technology Analysis Template
Needs Identification
Technology Identification
Technology Analysis &
Pre-selection
Technology Assessment
Innovation Identification
Scenario Building
Validation
Source(s): a reference to the source(s) drawing attention to or pointing
out the particular technology / trend as an important one for the years to
come.
Type: an indication of whether a technology is a self-standing one or has resulted from
the technological convergence of other
fields.
Description: a brief description of the
scope, aims and usage of the technology /trend addressed.
Application Domain of Origin: the
application domain in which a technology /
trend is originally met.
Related Market Potential /
Forecasted Growth: quantitative (statistic)
or qualitative information on the anticipated growth and spread of the technology / trend addressed or the
potential and growth of the related market.
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Technology Assessment Template
Needs Identification
Technology Identification
Technology Analysis & Selection
Technology Assessment
Innovation Identification
Scenario Building
Validation
SWOT Analysis: “Strengths” and
“Weaknesses” of the specific technology / trend in the domain
originally met -
“Opportunities” and “Threats” for
adoption and usage by the public sector or other policy domains.
Relevance for Public Sector: preliminary assumptions on the relevance of each
analysed technology or trend for the public
sector as a result of the opportunities and
threats identified through the SWOT
analysis.
Relevant Needs: list of the societal
challenges and public sector needs that may
be associated with the particular
technology /trend (link to WP2).
Potential applications / services: list of existing or new
services that may materialise the
envisaged innovations.
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PS Modernization
Institutional / Capacity Development
Image Modernization /
Quality Improvement
Process Optimization /
Efficiency & Productivity
Sustainability
Political
Participation
Transparency
Control & Choice
Domains of Investigation (1/2)
Needs Identification
Technology Identification
Technology Analysis & Selection
Technology Assessment
Innovation Identification
Scenario Building
Validation
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Domains of Investigation (2/2)
PS as an Innovation Driver
Economic
Productivity & Growth
Labour Productivity
Capital Productivity
Resource Productivity
Employment
Prosperity & Well-being
Autonomy
Safety
Innovation
Social
Equity & Inclusiveness
Privacy & Security
Health
Environmental Health
Occupational Health
Consumer Health
Education
Environmental
Quality of the Biosphere
Resources Utilization (Depletion)
Needs Identification
Technology Identification
Technology Analysis & Selection
Technology Assessment
Innovation Identification
Scenario Building
Validation
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Impact/Feasibility Assessment Dimensions
Impact Assessment Dimensions
Vertical Dimensions (Scope of Application)
Institutional / Capacity Development
Political
Economical
Social
Health
Education
Environmental
(High, Medium or Low Impact)
Horizontal Dimensions Extent of Application (Unique, Local,
Regional, National, International)
Influence (Direct, Indirect, No influence)
Feasibility Assessment Dimensions Existing ICT Infrastructure & Know-how
Inadequate Incomplete Sufficient
Current ICT policies, legislative framework and regulation
Inadequate With shortcomings Sufficient
Stakeholder Readiness (e.g. level of education, skills/digital literacy, income)
Low Moderate High
Technology Maturity Emerging Under trial Mature
Research Needs Identification Criteria – PEST
Analysis
Needs Identification
Technology Identification
Technology Analysis & Selection
Technology Assessment
Innovation Identification
Scenario Building
Validation
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Innovation Potential Identification – Impact Assessment (Blockchain example)
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Innovation Potential Identification – Feasibility Assessment
Feasibility assessment
depends on the context!
Impact
Feas
ibili
ty
Maturity
Vis
ibili
ty
Technology Trigger
Trough of Dissilusionment
Peak of Inflated
Expectations
Plateau of Productivity
Slope of Enlightment
Machine Learning
Cloud Computing
Wearables
NLP
Internet of Things
Big Data
E-Identities
Virtual Reality
Blockchain
Data Analytics
Augmented Reality
Bots
GIS
1 years
2-3 years
3-5 years
Biometrics
Artificial Intelligence
E-Signatures
Results Delivery Horizon
Inn
ova
tio
n D
ire
ctio
n
Maturity of Technologies
PS Labs PS Farms
Open Labs Open Apps P
S R
eno
vati
on
P
S as
Inn
ova
tio
n D
rive
r
Machine Learning
Cloud Computing
Wearables
NLP
Internet of Things
Big Data
E-Identities
Virtual Reality
Blockchain
Data Analytics
Augmented Reality
Bots
GIS
Biometrics
Artificial Intelligence
E-Signatures Personalisation
Mobile Devices
API Economy Crowdsourcing
Gamification E-Participation
Policy Making 2.0
Sentiment Analysis
Social Media
Smart Workplace
Open Gov
Open Data
Contact : Dr. Sotiris Koussouris National Technical University of Athens [email protected]
The project leading to this application has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 692868
www.sonnets-project.eu