24
SOUTHEASTERN PENNSYLVANIA TRANSPORTATION AUTHORITY REVENUE OPERATIONS DEPARTMENT PASS SPECIFICATIONS June 2014 Version 2 (REVISED 06/nmi4)
SOUTHEASTERN PENNSYLVANIA TRANSPORTATION AUTHORITY
REVENUE OPERATIONS DEPARTMENT
PASS SPECIFICATIONS
June 2014
Version 2(REVISED 06/nmi4)
TABLE of CONS ENTS
SECTION DESCRIPTION PAGE
I.0 Background 3-4
2.0 Scope of Services 5-6
3.0 Pass Types and Samples 7
4.0 Physical Characteristics and Parameters 8-15
5,0 Graphics and Design Characteristics I 15-19(Magnetically Encoded Passes)
6.0 Graphics and Design Characteristics II 19-21(Encoded One Day Passes)
8.0 Pass / Validation Sticker Requirements 23-25
9.0 Delivery 25
10.0 Security: Quality Assurance/Quality Control 26-27
II.0 Special Considerations 27-28
12.0 Specification Compliance 28
13.0 Billing Methods 29
14.0 Bid Submittal Information 29
15.0 Test and Evaluation of SamplePasses 29-30
Attachment I - Projected Quantities
Attachment II - Magnetically Encoded Pass Deadline Schedule
Attachment III - Pass Templates
1,0 ka(:k(;roijni)
Southcaslcm l^cnnsylvania 1ninspoiUition Auihority (SHP'IA) produces a variety of (areiustiurneiKs <uk1 caids loi use on SEPTA's various jnodes of transportation and parking lots a.swell as at various events in and au)«uul (he city. vSBPTyV maintains an extensive network ofinternal and external sales locations which vend a variety of boarding/fine inslrunients to ourcustomers. Passes arc preferentially priced compared to tiie base lure and arc SEPTA's mostpredominant fare instrument, ihey fall into the following eleven major categories:
TransPass:
TrailPass:
Cross
County;
Student
Pass:
Spring/FallUniversityPass:
Encoded pass used primarily on the Surface and Subway-E:ievated systems.FransPasses are available in monthly and weekly versions.
Encoded pass granting the holder access to the Surface, Subway-Elevated, andRegional Rail system up to the zone number indicated on the face of the pass.TrailPasses are available for Zones 1 through 3 and Anywhere in monthly andweekly versions.
Encoded pass used for Regional Rail riders traveling between stations outsideCenter City Philadelphia through one or two zones only and available only in amonthly and weekly versions.
EIncoded passes are used by School Students. Weekday pass is used primarily onthe Surface &Subway-Elevated systems and Anywhere Weekly Rail pass is usedon the Regional Rail system.
Encoded seme.ster-based transit pass for colleges and universities offered tostudents at a discount. TransPasses used primarily on the Surface and Subway-Elevated sy.stems and TrailPasses are available for Zones I through 3 andAnywhere,
SpecialtyPass: Encoded pass for use at various events in and around the city of Philadelphia.
One DayConvenience
Encoded one-day punch pass valid for up to 8 trips on buses, trolleys, subwaysand subway-elevated vehicles. Pass is not valid for Regional Rail travel.
One DayIndependencePass: Encoded one-day punch pas.s lor one per.son valid on all regularly scheduled
service.
One Day FamilyJndepcndcncc
lincoclcd one-day puncli pass for one family (up lo 5 persons) valici on allregularly scheduled service.
One Day StudentConvenience
l^ass: Encoded one-day punch pass valid for up to 8 trips on buses, trolleys, subwaysand subway-clcvated vehicles. Pass is not valid for Regional Rail travel.
Transportation passes may be used for a limited or unlimited number of rides during the validperiod. Use is restricted to the individual for whom the pass was purchased. In order lo controlusage, prevent misuse and expedite inspection by our operating staff, all passes are subject todesign requirements and constraints, which will be discussed, in greater detail in the next section.
SEPTA fully enforces the proper and legitimate use of passes and promotes pass usage by ourriders. In order to do .so, SEPTA:
• Uses a surface and subway-elevated fare collection system with magnetic stripe readcapability which promotes easy access for customers, provides accurate accounting of passusage, and eliminates the illegitimate reuse of passes by multiple riders.
• Utilizes different pass face designs with various artwork and graphics. Routine artworkchanges facilitate recognition of validity by operating personnel as well as discouraging thefraudulent use of passes sold in prior periods.
SEPTA'S pass program has and will continue to undergo significant changes throughout thecontract term. Consequently, SEPTA will require proof to its satisfaction that the contractorpossesses the ability to meet routine a.s well as special requirements which will be explained ingreater detail throughout the remainder of the specifications.
2.0 SCOPE OF SERVICES
2.1 SEPTA requires the services of a contractor to produce its annual requirement ofall passes in monthly installments as well as installments to be determined bySEPTA. All passes will be produced in accordance to the criteria set forth inthese specifications. (Refer to Attachment I for estimated quantity' detail)
2.2 To permit access to SEPTA's various systems, all encoded passes provided underthis contract must have a magnetic stripe on the back of the pass in addition toother parameters as discussed in the Physical Characteristics and Parameterssection.
2.3 Contractor will be responsible for receiving artwork via CD and producing allnegatives necessary for the printing of all pass types. Original artwork provided tothe veiidoi' by SEPTA must be returned lo SEP'fA 30 days afier the effective date
of Ihe pass. All arlwoik provided lo Ihe vendor will be executed in camera readyMacinlo.sh Freehand MX formal.
2.4 Contractor will be directly responsible for all aspects of the production andencoding of passes, and the control, security and delivery of the same to Sl iFTA'sdesignated location(s) within the city of Philadelphia. No part of passproduction will be allowed to be performed by a subcontractor.Subcontracting shall be limited to the purchasing of components and goodscompleted prior to the manufacturing process.
2..S SF'.PTA will stipulate pass quantities and designs for each regular shipment ofMagnetically Encoded passes approximately 10 weeks prior to the scheduleddelivery date of the shipment. (See Attachment II)
2.6 Contractor must keep strictly confidential, all infomiation regarding pass designand encoding while providing this information to employees on a nccd-to-knowbasis only.
2.7 Contractor is responsible for reviewing design selections and makingrecommendations for changes which will avoid duplication or conllicts in color,design and/or encoding of each pass type or with recent pass installments.
2.8 Prior to commencing production runs, the Contractor will provide 2 sets of pre-production color proofs of each pass type, front and back, for SEPTA review andapproval f/ samp/e of each type of pass). If acceptable, approval will be given toContractor within 7 calendar days. If unacceptable, re-proofs will be requiredwithin 24 hrs. of notification
2.9 Throughout the duration of the contract, SEPTA may require the creation ofpasses in conjunction with or above and beyond the normal installment ofmonthly and weekly passes.
2.10 Lead time for passes will follow the schedule to be set forth by SPiPTA.However, certain events may arise where SEPTA will require a much .shorter leadtime. Contractor will be expected to meet these deadlines. These passes will berequested as SEPTA deems necessary. Quantities for these passes will be basedupon what SEPTA deems necessary.
2.11 Due lo the nature of the production processes surrounding SEPTA's passes,unexpected changes and reproofs are often necessary and must be completed andapproved within extremely small expanses of time in order to meet deadlines.The Contractor must be capable of meeting such deadlines.
3 0 TYPES Of ' PASSES AN!) SAMPLES
o Weekly TransPass-Maguetically Eneodcd Sec Attailiment HI
Monthly TransPass-Magnctically Encoded
Weekly Student TransPass-MagneticallyEncoded
Weekly Student RR Pass-Magnetically Encoded
• Weekly Cross County-Magnetically Encoded
• Weekly TrailPasses-Magnctically EncodedThree (3) Zones and Anywhere
• Monthly TrailPasscs-Magnefically EncodedThree (3) Zones and Anywhere
• Spring/Fall Univcrsity-Magnetically EncodedTransPass and TrailPass with Three (3) Zonesand Anywhere
• Encoded One Day Convenience Pass
• Encoded One Day Independence Pass
• Encoded One Day Family Independence Pass
Encoded One Day Student Convenience Pass
Sec Attachment Jll
See Attachment HI
See Attachment III
Sec Attachment III
See Attachment III
See Attachment III
See Attachment III
See Attachment III
Sec Attachment III
See Attachment III
See Attachment III
4.0 PHYSICAL CHARACTERISTICS and PARAMETERS
4.1 Maenetically Encoded Passes
All Magnetically Encoded Passes shall be of normal credit card size andcomposed of polyester material equivalent to White Melinex 339 with amagnetically encoded stripe on the pass back. The passes shall be free of alldefects which impair their in-service performance and appearance and shall befree of frayed, torn or creased edges.
4.1.1 Environment
Pass material shall meet all requirements of this specification when used withinthe following environmental limits:Xempcrature: -10 through +120 degrees FahrenheitRelative Humidity: 97% maximum non-condensing
4.J.2 Dimensions: The measurements for Magnetically Encoded Passes shall be asfollows:
Width; 2.125 +7- .005 inches
Length: 3.375 +/- .030 inches
(.'orncrs; 0.125 f-/- .10 inches
Edges; No iiTCgularitics greater than 0.005 inch on each side and backedges
vSquareness: Sides parallel and perpendicular within 0.004 inchThickne.s.s: .010 +/- .001 iiich
4.1.3 Dimensions (Magnetic Stripe)Width of magnetic stripe on the back of the pass shall be at minimum 0.375 and atmaximum 0.39 +/- 0.005 inch. The location of the magnetic stripe shall bepositioned at 0.623 +/- 0.020 inch from tlie bottom edge of the pa.ss to the top ofmagnetic stripe.
4.1.4 Curl
The curl of the pass shall not exceed the following values measured in a plane:1. Axis of curl parallel to long dimensions 0.079 inch2. Axis of curl parallel to short dimensions 0.079 inch
4.1.5 Magnetic Stripe ParametersOne continuous (single) magnetic stripe shall be applied to the pass. No portion ofthe magnetic material shall separate from the pass stock during normal handling01- use. The average peak-to-peak surface irregularities of the magnetic surfaceshall not exceed 0.10 mil.
4.1.6 Material
The magnetic stripe shall be composed of high coercivity (HiCo) materialconforming to ISO 7811-6. The magnetic material surface shall not be more than0.6 +/- 0.1 mil on the top of the pass surface and shall not be below the passsurface.
4.1.7 Magnetic Oxide CharacteristicsIntrinsic coercive force shall be a minimum of 2,750 oersteds. The remnant fluxshall be .2 maxwells +/- 15%.
4.1.8 Signal-Amplitude LevelsRead Signal Amplitude levels shall be within the range 125% (max) and 110%(min). The read signal amplitude level variance shall not deviate more than 15%and shall be consistent.
4.1.9 Bit-To-Bit .Jitter
The minimum Bit-To-Bit Jitter shall not exceed 3% with an average of less than0.85%.
4.1.10 Modulation
Average modulation shall fall within the acceptable range of 5% - 6%. Ushall nolexceed 6%.
4.1.11 Encoding StandardEncoding .standard shall be ISO Track 2, BCD character format and reversedirection.
4.1.12 Encodin*; Technique/Characteristics'I'wo-Frcquency (F2F) Encoding Techniques shall be utilized with an average bildensity of 75 bits/inch. ISO Track 2 shall be utilized exclusively for encodinginformation. The encoding Track 2 width shall be 0,25 +/- 0.005 inches. Specihcencoding format will be provided to the Contractor by SEPTA after Nolice-to-Proceed (NTP).
4.1.13 Pass Misreads
SEPTA tracks pass misreads on a daily and monthly basis. SEPTA's standard ofacceptable misread levels falls within the range of 1% - 2%. Adherence to theabove mentioned magnetic characteristics will ensure proper reading of allMagnetically Encoded Passes on SEPTA's fareboxes and turnstiles and maintainmisread levels at their current level of acceptability.
4.1.14 Sequential NumberingContractor will ensure sequential numbering for the encoded serial numberswithin the range stipulated by SEPTA. This will enable SEPTA to determine theexternal serial numbers based upon the encoded number and vice versa.
4.1.15 Pass Material
• Polyester Material: Encoded passes shall be made of polyester materialequivalent to White Melinex 339 with protective coatings over the magneticstripe and printed surfaces as required by durability specifications. SignaturePanel shall not have any coating which prevents customer from signing passwith a normal ball point pen etc. Passes shall be free of holes, brittle areas,residual chemicals, etc.
• . Contamination: Passes and any material added to the pass shall be composedof materials that will not contaminate the devices that stripe, encode or readthe encoding. All printing inks, solvents, adhesives used for security stripes,etc. must be compatible with one another so as not to produce a chemicalreaction that would result in the passes reacting to one another when stored fora period of time in their normal wrappings, i.e. passes sticking together.
• Environment: Passes will have proper read capability after being dipped inwater and gently blotted. This simulates passes exposed to rain andsubsequently swiped through the card reader. Passes will not smear whensubjected to a combination ofmoisture and moderate rubbing.
• Fiammabiiitv: When exposed to an open flame, passes shall be slow burning -approximately 10-12 inches per minute. The Average Time of Burning (ATB)and Average Extent of Burning (ABB) shall be measured in accordance withASTM D568.
4.4 Encoded One Day Convenience Passes & Student Convenience Posses
All One Day Convenience Passes shall be composed of 80 lb. Gloss Cover twosides. All passes shall be free of all defects which impair their appearance andshall be free of frayed, torn or creased edges.
4.4.1 Dimensions
The measurements for One Day Convenience Passes are as follows:
Ix-ngth 4.0"Width: 2.75"
Corners; Round Ail corners siiaii be rounded lo a Jiominal radius of0.50"Edges: No in-cgularilics greater than 0.005 inch on each side and back
edgesSquareness: Sides parallel and perpendicular within 0.004 inch.Thickness: 0.010 -l-/- 0.0004 inch
4.4.2 Magnetic StripeWidth of magnetic stripe on the back of the pass shall be at mininiuni 0.375 and atmaximum 0.39 +/- 0.005 inch. The location of the magnetic stripe .shall bepositioned at 0.623 +/- 0.020 inch from the bottom edge of the pass lo the top ofmagnetic stripe.
4.4.3 Magnetic Stripe ParametersOne continuous (single) magnetic stripe shall be applied to the pass. No portion ofthe magnetic material shall separate from the pass stock during normal handlingot use. 1he aveiage peak-lo-peak surface irregularities of the magnetic surfaceshall not exceed 0.10 mil.
4.4.4 Material
The magnetic stripe shall be composed of high coercivity (HiCo) materialconfommng to ISO 7811-6. The magnetic material surface shall not be more than0.6 +/- 0.1 mil on the top of the pass surface and shall not be below the passsurface.
4.4.5 Magnetic Oxide CharacteristicsIntrinsic coercive force shall be a minimum of 2,750 oersteds. The remnant fluxshall be .2 maxwells +/- 15%.
4.4.6 Signal-Amplitude LevelsRead Signal Amplitude levels shall be within the range 125% (max) and 110%(min). i he read signal amplitude level variance shall not deviate more than 15%and shall be consistent.
4.4.7 Bit-to-13it Jitter
File minimum Bit-To-Bit Jitter shall not exceed 3% with an average of less than0.85%.
4.4.8 Modulation
Average modulation shall fall within the acceptable range of 5% - 6%. Itshall notexceed 6%.
4.4.9 Encoding StandardEncoding standard shall be ISO Irack 2, BCD character formal and reversedirection.
4.4.10 Encoding Tcchniquc/CIiaracleri.sticsiwo-I rcquency (1*21*) Encoding techniques shall be utilized with an average bitdensity of 75 bits/inch. ISO Track 2 .shall be utilized exclusively for cncoditig
inrormaiion. The encoding Track 2 widlli shall be 0.25 -r/- 0.005 inches. Specificencoding Ibrmat will be provided lo ihe Conlraclor by SEPTA afler Nolice-lo-Proceed (NTP).
4.4.H Pass Material
• Paper Material: Encoded One Day Convenience Passes shall be composed ol"801b. Gloss Cover, two-sided malcrial with protective coatings over printedsurfaces as required by durability specifications. Passes shall be free of holes,brittle areas, residual chemicals, etc.
• Contamination: The pass and any material added to the pass including allprinting inks, solvents, adhesives, etc. mu.st be compatible with one another soas not to produce a chemical reaction that would result in the passes reactingto one another when .stored for a period of time in their normal wrappings, i.e.passes sticking together.
• Environment: Passes will not disintegrate after being dipped in water andgently blotted. This simulates passes exposed to rain and subsequentlyflashed. Passes will not smear when subjected to a combination of moistureand moderate rubbing.
4.4.12 Curl
The curl of the pass shall not exceed the following values measured in a plane:-1. Axis of curl parallel to long dimensions 0.090 inch2. Axis of curl parallel to short dimensions 0.090 inch
4.4.13 Adhesion
Ten (10) passes, complete with graphics, shall not adhere to each other whenstacked on a flat surface for 24 hours at 113 degrees Fahrenheit with an appliedpressureof one pound per squareinch.
4.4.14 ToxicityThe components of the pass shall be certified by the contractor to be non-toxic tohumans and domestic pets, whether by contact, injection, ingestion or inhalation.
4.5 Encoded One Day Independence Passes (One-Person/Familv)All One Day Independence Passes shall be composed of 80 lb. Gloss Cover, twosides. All passes shall be free of all defects which impair their appearance andshall be free of frayed, torn or creased edges.
4.5.1 Dimensions
The measurements for One Day Independence Passes are as follows:
Length: 4.0"Width: 2.75"
Corners: Round - All corners shall be rounded lo a nominal radius of 0.50"Edges: No irregularities greater than 0.005 inch on each side and back
edgesSquareness: Sides parallel and perpendicular within 0.004 inch.I hickness: 0.010+/-0.0004 inch
^.5.2 Dimensions (Magnetic Stripe)Width of nuignetic stripe on the back of the pass shall be at mininuim 0.375 and atinaximum 0.39 i/- 0.005 inch. The location of the magnetic stripe shall bepositioned at 0.623 -i-/- 0.020 inch from the bottom edge of the pass to llic top ofmagnetic stripe.
4.5.3 Magnetic Stripe ParametersOne continuous (single) magnetic stripeshall be applied to the pass. No portion ofthe magnetic material shall separate from the pass stock during normal handlingor use. The average peak-to-peak surface irregularities of the magnetic surfaceshall not exceed 0.10 mil.
4.5.4 Material
The magnetic stripe shall be composed of high coercivity (HiCo) materialconfomaing to ISO 7811-6. The magnetic material surface shall not be more than0.6 +/- 0.1 mil on the top of the pass surface and shall not be below the passsurface.
4.5.5 Magnetic Oxide CharacteristicsIntrinsic coercive force shall be a minimum of 2,750 oersteds. 'I'hc remnant fluxshall be .2 maxwells +/- 15%.
4.5.6 Signal-Amplitude LevelsRead Signal Amplitude levels shall be within the range 125% (max) and 110%(min). The read signal amplitude level variance shall not deviate more than 15%and shall be consistent.
4.5.7 Bit-to-Bit Jitter
The minimum Bit-To-Bit Jitter shall not exceed 3% with an average of less than0.85%.
4.5.8 Modulation
Average modulation shall fall within the acceptable range of 5% - 6%. It shall notexceed 6%.
4.5.9 Encoding StandardEncoding standard shall be ISO Track 2, BCD character formal and reversedirection.
4.5.10 Encoding Technique/CharacteristicsTwo-Frequency (F2F) Encoding Teclmiques shall be utili/.cd with arj average bitdensity of 75 bits/inch. ISO Track 2 shall be utilized exclusively for encodinginformation. The encoding Track 2 width shall be 0.25 ^l- 0.005 inches. Specificencoding format will be provided to the Contractor by SEPTA.
4.5.11 Pass Material
• Paper/Card Material: F-ncoded Independence }\is.scs .shall be composed ofSOIb. Cdo.ss Cover, two-sided material with protective coatings over printed
SLirlace.s as required by durabilily specificalions. Passes shall be free of holes,briulc areas, residual chemicals, etc.
® Crmlaminatjpn The pass and any material added to the pass including allprinting inks, solvents, adhesives, etc. must be compatible with one another soas not to produce a chemical reaction tliat would result in the passes reactingto one another when stored for a period of time in their normal wrappings, i.e.passes sticking together.
• Environment: Passes will not disintegrate after being dipped in water andgently blotted. This simulates passes exposed to rain and subsequentlyflashed. Passes will not smear when subjected to a combination of moistureand moderate rubbing.
4.5.12 Curl
The curl of the pass shall not exceed the following values measured in a plane:1. Axis of curl parallel to long dimensions 0.090 inch2. Axis of curl parallel to short dimensions 0.090 inch
4.5.13 Adhesion
Ten (10) passes, complete with graphics, shall not adhere to each other whenslacked on a flat surface for 24 hours at 113 degrees Fahrenheit with an appliedpressure of one pound per square inch.
4.5.14 ToxicityThe components of the pass shall be certified by the contractor to be non-toxic tohumans and domestic pets, whether by contact, injection, ingestion or inhalation.
5.0 GRAPHICS and DESIGN CHARACTERISTICS%
5.1 Magnetically Encoded PassesSEPTA'S magnetically encoded passes are subject to certain conditions and/orlimitations which dictate their construction and design. Graphics and designrequirements for all passes are as follows:
• Please follow all specifications for artwork including:
• Panione Matching System (PMS) Four (4) Color Process, Pantone MatchingSystem (PMS) Spot Day Glo Florescent Process, Clear Gloss Varnish and Foilfor all logos, fonts, graphics, background colors, vaniish, foil, material, etc. forall elements of each type of pass. NO SIJPSTITIONS WILL BEACCEPTED.
o All different types of pass artwork provided to the vendor will be executed incamera ready Macinlo.sh Adobe InDesign CS5 or later. Two (2) PreProduction Color Match Proof Sets will be required for each pass, front andback. EMAIL, LASER AND/OR JET PRIN f PROOFS WILL NOT BE
ACCEPTICD. (Sec Section 2.8 and Attachment III)
o THE VENDOR MUST SET UP A SECURED FTP SEPTA WEBSITE FOR
EMERGENCY PASS ARTWORK.
o All artwork questions .should bo foi-warclcd to; Milajiros Riveia-Archcr at215.580.7207 or [email protected]. and Cheryl D. Jones Art Dirccioi-, atc(ljoncs(<^septa,org or 21.5-580-7208, SEPTA Graphic Services. 1234 MarketSt., 1lih lloor, Philadelphia, PA 19107.
5.2 Countcrl'cit Recognition and Pass Fabrication SpecificationsIn order to prevent illegal cluplication of passes and increase visibility undervarious lighting conditions, the contractor must include on ail inagneticallyencoded Monthly, Weekly and University TrailPa.s.ses, produced in eachinstallment, a .security foil feature. Aspecified area will be hot foil slaniped usingDillractive foil with the SEPTA approved foil graphic(s) specified for eachinstallment of passes.
fhc foil graphic(s) and foil color arc subject to change with each month and eachpass type within a month. The Contractor will provide SEPTA with a list ofavailable foil colors and patterns from which we will choose without restriction.The list should include a minimum of6different foil colors and patterns.Each pass requires printing and or foil production as indicated below. Follow allspecifications for artwork. The production elements of each pass type are asfollows:
5.2.1 Magnetically Encoded Passes: Front Side One(1):• Pantone Matching System (PMS) Four (4) Color Process
printing must match original (PMS) Spot Colors for alllogos, background colors, fonts, graphics, photographs, etc.
• Pantone Matching System (PMS) Four(4) ColorProcess -Zones 1 through 3 and Anywhere Indicator: Appearing inbold print on the front of the pass, this one (1) or two (2)digit number indicates the maximum zone to which thepass may be used for travel.
• Day Glo Counterfeit Recognition:Five (5) different Pantone Matching System (PMS) SpotDay Glo Floresceiit Colors ofSEPI ALogo - 3/8" higli.
• Foil Counterfeit Recognition:• Six (6)dilTerent Foil SEPTA Graphic Strip Patterns - 1/4"
high.• Clear Gloss SEPTA Logo Varnish - 1/2" square.
a. Weekly and Monthly TransPass (up to Six (6) versions withrequired varnish, sceurity feature, graphic.s and signaturepanel)
• Weekly TransPa.ss; Print Four (4) Weeks - except monthswith five (5) weeks with Four or Five (4 or 5) DifTeretiiDesigns and no zones
• Weekly TransPass Backs: Print Four (4) Weeks - exceptmonths with five (5) weeks with Four or Five (4 or 5)Different Backs
Montlily TransPass: Print One (1) per Month with One (1)Design and no zonesMonthly TransPass Back: Ih inl One (I) Back
" Oounleifelt Recognition: Olear (jIoss SRI'] ATogo Vai'nish- 1/2"square and (PMS) Spot Day Glo Florescent Color ofSEPTA Logo - 3/8" high located on all Weekly andMonthly TransPasses located in an area that does notconceal artwork or pertinent informationcontainedon thepass. The artwork for the feature will be determined bySEPTA and is subject to change without additional cost orpenalty to the Authority.
b. Weekly and Monthly TrailPass with Three (3) Different Zonesand Anywhere and Weekly and Monthly Cross County withNo Zone (up to Twenty-two (22) versions with requiredvarnish, security feature, graphics and signature panel)• Weekly TrailPass; Print Four (4) Weeks - except months
with five (5) weeks witli Four orFive (4 or5)DifferentDesigns and Five (5) Different Zones
• Weekly TrailPass Backs: Print Four (4) Weeks - exceptmonths with five (5) weeks with Four orFive (4 or5)Different Backs
• Monthly TrailPass: Print One (1) per Month with One (1)Design and Five (5) Different Zones
• Monthly TrailPass Back: PrintOne(1) Back• Monthly Cross County Pass: Print One (1) per Month with
One (1) Design and No Zones• Monthly Cross County Back: Print One (1) Back• Counterfeit Recognition: Foil SEPTA Graphic Strip
Patterns - 1/4"highand (PMS) SpotDay Glo FlorescentColor of SEPTA Logo - 3/8" high located on all Weeklyand Monthly TrailPasses in an area that does not concealartwork orpertinent information contained on the pass.The artwork for thefeature will be determined by SEPTAand is subject to change without additional cost or penaltyto the Authority.
Fall / Spring University TransPass, Fall / Spring University TrailPasswith Five (5) Different Zones and Fall / Spring University TransPass andCross County Pass with No Zone (up to Four (4) versions with requiredvarnish, security feature, graphics and signature panel)
• University TransPass: Print twice a year, Fall and Spring -Print One (1) Design and no zones
• University TransPass Back: Print twice a year, Fall andSpring - Print One (!) Back
• Counicrfcil Recognition: Clear Gloss SEP FA Logo Varni.sli- 1/2" square and (PMS) Spot Day Glo Morescent Color •3/8" high located on TransPa.ss only in an area that does not
conceal artwork or pertinent information contained on thepass. The artwork for the feature will be determined bySRP'PA and is subject to change without additional cost orpenalty to the Authority.
• University TrailPass: Print twice a year, Fall and Spring -Print One (1) Design and Five (5) Different Zones
• University TrailPass Backs: Print twice a year, Fall andSpring - Print One (1) Back
• University CrossCountyPass: Print twice a year, Fall andSpring - with One (1) Design and No Zones
• University Cross County Pass Back: Print twice a year, Falland Spring - Print One (1) Back
• Counterfeit Recognition: Foil SEPTA Graphic StripPatterns - 1/4" high and (PMS) Spot Day Glo FlorescentColor - 3/8" high located on ail University Passes. In anarea that does not conceal artwork or pertinent informationcontained on the pass. The artwork for the feature will bedetermined by SEPTA and is subject to change withoutadditional cost or penalty to the Authority.
d. Magnetically Kncodcd Student PassesWeekly TransPass or Required Special Period Weekly (with requiredvarnish, security feature, graphics and signature panel)
• Weekly TransPass: Print Four (4) Weeks - except monthswith five (5) weeks withFour or Five (4or 5) DifferentDesigns. Special Period Weekly mayalso be required.
• Weekly TransPass Backs: PrintFour (4) Weeks - exceptmonths with five (5) weeks withFouror Five(4 or 5)Different Backs. Special Period Weeklymay also berequired
e. Magnetically Encoded Passes: Back Side Two (2)• Magnetic Strip: Specified in Section 4.0
• Print One (1) Pantone Matching System (PMS) Spot Color• Specified in Section 5.5
• Bleed: Side One (1) and Side Two (2) full bleed
• Finish Size: Specified in Section 4.0• Paper Stock: Specified in Section 4.0
5.3 Serial Number
All encoded passes are identified and controlled with a consecutive numberconsisting of up to 6 digits. Numbers for each pass type and/or period within anin.stallincnl will be assigned a .specific range to be determined by SKPTA. fhecolor used to imprint the .serial number will provide sufficient contrast to thesurrounding surface to facilitate readability. Tocalioii ol" serial numbers on allpasses/cards will be determined by SliPTA and is subject to change should itbecome necessary.
5.4 15iickwordin{4Printed on ilie back of all passes are the conditions for use and sale of theapplicable pass type, an uncoated area for signature purposes and a legal warningdealing with tlie penalties for misuse. The text and color of ink used for all passtypes will differ (will be specified by SEP'VA for each shipment ofpasses). Theapplication of the magnetic stripe shall not interfere with any back graphics orvice-versa. Backwording will differ for each pass type: weekly for weekly passesand monthly for monthly passes, etc.
5.5 DurabilityPass durability should be such that passes are able to withstand normal usage bythe patron over the entire valid period without fading or otherwise losing theirvisual recognition or magnetically encoded characteristics.
5.6.1 VariabilityTo provide maximum security and to prevent misuse, the color designs of all passtypes will vary with each installment. A sufficient range of design options will beavailable to SEPTA in order to eliminate the need to reuse same/similar colors or
designs, including the fluorescent spectrum.
6.0 GRAPHICS and DESIGN CHAl^ACTERISTICS II
6.1 Encoded One Day Passes (Convenience/Independence)septa's Encoded One Day Passes are subject to certain conditions or limitationswhich dictate their construction and design. Graphics and design requirements forall passes are as follows:
• Please follow all specifications for artwork including:
• Pantone Matching System (PMS) Four (4) Color Process and ClearNon-Gloss Varnish for all logos, fonts, graphics, backgroundcolors, varnish, material, etc. for all elements of each type of pass.NO SUBSTITIONS WILL BE ACCEPTED.
All different types of pass artwork provided to the vendor will be executedin camera ready Macintosh Freehand MX format. Two (2) Pre ProductionColor Match Proof Sets will be required for each pass, front and back.EMAIL, LASER AND/OR JET PRINT PROOFS WILL NOT BEACCEPTED. (See Section 2.8 and Attachment 111)
All artwork questions should be forwarded to: Milagros Rivera-Archer at215.580.7207 or [email protected]. and Cheryl .lones-Reed, ArtDirector, at [email protected] or 215-580-7208, SEPTA GraphicServices, 1234 Market St., 11th floor, Philadelphia, PA 19107.
6.2.2 Pass fabrication Spccirication.s: Eacii pass requires priiUitig auci varnishas inclicaleci below. The production eleincnts of each pa.ss type are asfollows:
a. One-Day Encoded Passe.s: Front Side One (1)• Pantone Matching System (PMS) Four (i) Color Process
printing must match original (PMS) Spot Colors for alllogos, background colors, fonts, graphics, photographs, etc.
• Varnish: Four (4) to Seven (7) Digit Serial number locatedon top left corner area of pass must be knocked out ol" ClearNon-Glare Full Bleed Varnish
• Counterfeil Recognition SpecificationsIn order to prevent illegal duplication of pas.scs and increa.sevisibility under various lighting conditions, the contractormust include on all One Day Encoded Passes produced ineach installment, a security foil feature. A specified areawill be hot foil stamped using Diffractive foil with theSEPTA approved foil graphic(s).
The foil graphic(s) and foil color for the Encoded One DayPasses only will remain the same for the duration of thiscontract.
b. One-Day Encoded Passes: Back Side Two (2)• Pantone Matching System (PMS) Four (4) Color Process or
Print One (1) Pantone Matching System (PMS) Spot Colorfor all logos, background colors, fonts, graphics, etc.
• Varnish: Clear Non-Glare Full Bleed Varnish
• Finish Size: Specified in Section 4.0• Paper Stock: Specified in Section 4.0• Serial Number: Specified in Section 6.3
6.3 Serial Number
All passes are identified and controlled with a consecutive tiunibcr consisting of4-7 digits. Numbers for each pass type within an installment will be assigned aspecific range to be determined by SEPTA. The color used to imprint the serialnumber will provide sufficient contrast to the surrounding surface to facilitatereadability. Location of serial numbers on all passes/cards will be determined bySEPTA and is subject to change should it become necessary.
6.4 BackwordingPrinted on the back of all passes are the conditions for u.sc and sale of the passalong with a legal warning dealing with the penalties for misuse. The text andcolor of ink used for all pass types will diffe.f and will be specified by SEPTA.Backwording will differ for each pass type based upon the event for which thepass will he used.
6.5 DurabilityPass durability sliould be such that passes are able to withstand normal usage bythe patron over the entire valid period without fading or otherwise losing theirvisual recognition or characteristics.
6.6 VariabilityTo provide maximum security and to prevent misuse, the color designs of all passtypes will vary with each installment. A sufficient range of design options will beavailable to SEPTA in order to eliminate the need to reuse same/similar colors or
designs, including the fluorescent spectrum.
8.0 PASS REQUIREMENTS
In addition to the criteria specified in Sections 5.0, 6.0, and 7.0 (DesignCharacteristics and Graphics I, II, III), the contractor will comply with thefollowing specifications detailed in this section.
8.1 Passes
8.1.1 Contractor shall provide services to meet SEPTA's requirements forMagnetically EncodedTransPasses^ TrailPasses, StudentPasses, UniversityPasses, and Encoded One Day Passes in installments to be determined bySEPTA. The approximate quantities of which are listed in Attachment I.
8.1.2 SEPTA is not bound to any quantity and reserves the right to alter or varyquantities in accordance with its requirements. Pass quantities for eachinstallment will be provided concurrently with the designs.
8.1.3 SEPTA is not bound to any quantity and reserves the right to alter or varyquantity, design, encoding, backwording • and/or other physicalcharacteristics of any or all pass types within the term of the contract andwill coordinate with the contractor to effect such change without penalty orany additional cost to SEPTA.
8.1.4 Contractor must ensure that the quantities delivered to SEPTA are in exactcompliance with the amounts ordered. Contractor will submit reports ofproduction overruns at the time of pass delivery. All pass overruns andproduction scrap along with all appropriate documentation will be shippedto SEPTA along with its regular delivery.
8.2 Padding/Wrapping/Packaging - Passes8.2.1 Magnetically encoded passes will be wrapped with clear plastic in
quantities of exactly ten (10) passes. Encoded One Day IndependencePasses will be wrapped with clear plastic in quantities of exactly five (5),twenty (20), and one hundred (100) passes. One Day Convenience Pa.s.seswill be wrapped in clear plastic packs in qiianlities of exactly five (5),twenty (20), and one hundred (100) passes. The breakdown of theserequired quantities within a shipment will be provided by SEPTA duringorder piacemenl.
8.2.2 The last pass in each pack will be turned outward in order for the serialnumber to be clearly visible on both sides of the pack. For magnciicallyencoded passes, the magnetic stripe.s should not be in direct contact withone another.
8.2.3 Encoded One Day Independence Passes will also be ordered in pads oP^Othat are bindcti with a padding gine that are not to be wrapped. The lastpass of the individual pads do not need to be turned outvvard.
8.2.4 VVitliin each installment, passes will be segregated by type where applicableand packed in sturdy cardboard boxes.
8.2.5 Shipping boxes will be secured with nylon straps or an equivalent tamperproof warning tape to prevent opening during transport.
8.2.6 Hach box will be appropriately marked or labeled to identify the pass typeas well as serial number range of passes contained and the period of passescontained.
8.2.7 Contractor will ensure that the contents of all boxes will be securely packedto prevent any damage to passes/cards while in transit.
9.0 DELIVERY
9.1 Contractor will be re.sponsible for the delivery and unloading of pass, card and/orsticker shipments to SEPTA designated ]ocation(s) within the city of Philadelphia.All shipments MUST be delivered DIRECTLY to the delivery site. The currentdelivery site is:
SEPTA
Engineering, Maintenance and Construction DivisionRevenue Operations Department
200 West Wyoming AvenuePhiladelphia, PA 19140Attn: W. Mason / J. Lee
CASH ROOM: TRUCK BAY
215-580-4530
215-580-4226
Revenue Operations Control Center215-580-4020
Note: Delivery Hours - 8:30AM - 3:00PM, Monday through Friday
9.2 SEPTA reserves the right to change delivery location(s) within the City ofPhiladelphia without penalty or additional costs and will notify the contractorshould such a change become necessary during the contract term.
9.3 Contractor or his agent will be responsible for the full face value (.sale price) of allpasses until receipt is verified by SEPTA up to the limits specified in theInsurance Requirements included in the Bid documents.
9.4 Monthly installments of Magnetically Encoded Pa.sses must be received bySFTTA according to the attached schedule (See Attachment II). For example,passes for February 2015 will be delivered no later than November 13, 2014.Delivery of Encoded One Day Passes will be determined at the lime of orderplacement. All passes must be delivered la the specified location by a direct, nonstop courier service. No deliveries will be made on weekends or holidays.
9.5 Deliveries will be made on the appropriate days between tiic hours 8:30AM and3:00PM. The delivery vehicle shall be capable oraccc.ssing SEFTA'.s processing
fcicililics Iruck well measuring no more ihan 35"' in icnglli, 12' in width and 12' inheight.
9.6 Contractor will have delivery personnel contact the SEPTA Revenue ControlCenter at (215) 580-4020, 2 hours prior to the 13TA at the specified location.
0 SECURITY-QUALITY AvSSURANCE/OlJALlTY CONTROL
10.1 The contraclor will be responsible for the security of the passes while in hispossession and be aware that passes are a transportation boarding instrument withan intrinsic value in great excess to their unit cost.
10.2 All ri.sk of loss or damage to the passes or any part thereof, prior to receipt bySEPTA, shall be the sole responsibility of the contractor. Contractor will bebound to make good any loss or damage at his own cost. All terms and conditionsof the contract as detailed in these specifications shall be applicable and earnedout at no additional cost to SEPTA.
10.3 Contractor must ensure that the highest level of security be afforded to the designand encoding of all pass types produced and that this sensitive information be heldin the strictest confidence within the contractor's organization.
10.4 Contractor must ensure that all passes printed have been properly accounted forand shipped to SEPTA's designated location(s). Contractor will submit reports ofoverruns at the time passes/cards are delivered. All pass overruns and productionscrap, along with all appropriate documentation will be shipped to SEPTA alongwith that installment of passes.
10.5 Contractor will provide SEPTA with control records indicating the total quantityand serial number range of passes produced and shipped for each pass type as wellas the quantity and serial numbers of all passes pulled from the production run.This information will be forwarded or e-mailed to SEPTA at the below address,separate from the installment to which it refers.
SEPTA
Engineering, Maintenance and Construction OivisionRevenue Opcration.s Department
Stephen Boon1234 Market Street, 9"' floor
Philadelphia, PA 19107215-580-4051
sboonQseptia. org
10.6 Contractor will ensure that all passes pulled from the production run, for reasonssuch as damage or defect, are shipped to SEP TA along with that installment.Such passes/card.s shall be clearly marked as cicrcctivc or damaged.
10.7 Contraclor will implement or have in effect, a raw niaieriai, work-in progress, andfinished product inventory control .system whicli rigidly accounts for all phases ofpa.ss production to prevent the unaulliori/.ecl creation of SEPTA passes. SEPTA
20
reserve ihe righl lo inspeci all production processes, procedures and facilities atany lime.
Coniraclor will have in crfecl, quality control procedures to prevent any defect indesign, material or workmanship of passes shipped and will make any necessai7replacements at no additional cost to SEPTA and do so within 72 hours ofnotification.
10.8 Any costs incurred by SEPTA personnel or its agents in correcting defectiveconditions within any installment of passes will be the responsibility of thecontractor. SEPTA will provide detailed information supporting .such claim forreimbursement.
10.9 Colors, designs, and encoding for all passes will be determined at the solediscretion of SEPTA and will be kept in the strictest confidence by the contractor.Conlractor is expected lo review such designs and make suggestions to improveappearance and/or avoid duplication ofprevious pass installments,
10.10 Contractor will agree that in the event the material(s) used to produce pas.sesbecomes incompatible with pass security as defined by SEPTA, SEPTA reservesthe right to cancel the agreement at no additional cost beyond payment for passesdelivered or in progress prior to tlie date of cancellation.
10.11 Contractor agrees to permit SEPTA representatives to conduct on-site inspectionsof the production facilities and allow access to all internal control documentationor related records at any time determined by SEPTA throughout the duration ofthe contract.
10.12 At the conclusion of production of each installment, SEPTA will retain ownershipof all artwork and plates, or require their destruction. Contractor will provide acertificate of destruction or ship such materials to SEPTA should SEPTA so elect.
10.13 Contractor must perfonn Quality Assurance/Quality Control (QA/QC) inspectionprior to shipping the encoded passes to SEPTA and ensure that all passes complywith the specifications. The QA/QC inspection records shall be provided toSEPTA on request.
10.14 In order lo facilitate QA/QC procedures prior to shipment, SEPTA will provideContractor with 1 farebox and an additional Turnstile Card Reader. This
equipment should be used to swipe a minimum of 5% of each shipment ofencoded passes to ensure that all pass parameters as well as pass misreads are keptwithin the acceptable ranges stipulated by SEPTA.
SPECIAL CONSIDERATIONS
11.1 in order lo meet SEP'lVWs requirements, contractor may anticipate during theduration of the contract, temporary and/or permanent changes to the Scope ofServices. Requested changes may include but arc not limited to the following;
• to M?)g,netic To ensure the overall security of the passprograni, SOPTA reserves llic right to change the format, sehcmc or other suchcriteria of the juagnclic encoding of its passes.
• jJie,,N .Typ.g?>- fo promote pass usage andavailability, it may become necessary to create new pass variations to serve aparticular ridcrship segment. For example, SEPTA may require Weeklyand/or Monthly TrailPasses beyond what is currently needed.
• Change to Backwording Text: Consistent with changes to tariff regulationsand conditions for use and sale, the text formal of the wording on pass backsmay be altered.
• Exnansion or Reduction to the Quantity of Passes Required: It may becomenecessai7 to increase or reduce the quantity of passes required based uponridership changes (Pass quantities listed in Attachment I are estimates only).
11.2 SEPTA will not be charged for any of the .special considerations in excess of thebase unit cost specified in the contractor's bid.
12.0 SPECIFICATION CQMPLJANCE
12.1 In the event that the Contractor fails to comply with a requirement detailed in thisspecification, resulting in any defect with the deliverable product, the Contractorwill be required to correct and/or replace the defect with the deliverable productwithin 72 hours of notification. (Also see Section 10.7)
12.2 In the event that the Contractor fails to correct the defect with the deliverable
product within 72 hours of notification, SEPTA may seek reimbursement in theamount of the costs incurred by SEPTA as a result of such defect in thedeliverable product. SEPTA will utilize actual labor rate(s) to calculate suchcosts. SEPTA will provide sufficient supporting documentation and/or physicalexamples for all claims against the Contractor. Defects with the deliverableproduct include but are not limited to the following:
• Indistinct, misapplied and/or missing front/back text design and/or counterfeitrecognition feature
• Missing, erroneous, unintelligible and/or incorrect magnetic encoding
• Out of sequence .serial numbers
• Mixed pass types within a shipment
12.3 Late Delivei7
• In tile event that late delivery of passes occurs, SEPTA will seekreimbiiisernent from the Coniractor in the amount of cosLs incurred by SEP TAas a result of such laic delivery. SEPTA will provide sufficient supportingdocumentation and/or physical examples for all claims against the Contraclor.
13.0
14.0
BILLING METHODS
Contractor will forwarci an invoice (hard copy) to SEPTA's Revenue OperationsDepaitmenl after delivery and SO'TA acceptance of each installment of passes.Invoices must detail the quantity of passes delivered by month, type, unit price,extended price and total installment cost.
BID SUBMITTAL INFORMATION
Along with all required documentation as specified by SBPTA's Procurement andContracts Department, the successful contractor will be required to submit thefollowing materials and/or information as proof of its ability to meet SBPTA'sspecification requirements within 3 calendar days from the dale of bid opening.
14.1 Samples of the rnaterial(s) from which SEPTA's passes will be produced.
14.2 A written response including all of the following:• A brief history of the Contractor's finn
• Applicable experience in providing passes in the ground transportationindustry with a minimum of two (2) references which SEPTA may contact forinformation pertaining to the contractor's expertise. References must be pastor current clients of the firm.
• SEPTA reserves the right to identify and obtain references with whom theContractor has conducted business in addition to those supplied by theContractor.
• A description of the methods which the contractor intends to employ in orderto ensure quality control, inventory control, security, and timely delivciy of allpasses produced.
• A description of the methods to be utilized to transport the pass and stickerinstallments to SEPTA facilities.
TEST AND EVALUATION OF SAMPLE PASSES
Subsequent to the bid opening and prior to award, the successful low bidder willbe required to provide an assortment of passes of each of the following pass typesto SEPTA for evaluation at no additional charge to SEPTA. The sample passesmu.st be provided to SEPTA within 14 calendar days of notification.
15.0 Samples
Type
Monlhly Traiis[):i.ssWeekly TransPass
Encoded | Valid Period(Y/N) I
V , 1 monthY ! 3 consecutive
Quantity
30
30 (JO each
15.1
15.2
15.3
15.4
Monthly TrailPass (any Zone)Weekly TrailPa.ss (any Zone)
vStudcnt Weekly Transpass
Student Weekly Trailpass
Y
Y
Y
Y
V
weeks
1 month
3 coii.sccutive
weeks
3 consecutive
weeks
3 consecutive
weeks
week)
30
30 (10 eachweek)
30 (10 eachweek)
30 (10 eachweek)
Weekly Cross County Pass
Monthly Cross CoiintyPassUniversity TransPass
3 consecutive
weeks
30 (10 eachweek)30
10
Y
Y1 month
1 semester
University TrailPass (any Zone) Y
"y1 semester 10
University Cross County PassOne Day Convenience Pass
1 semester 10
Y
"yy
N/A 30Student One Day Convenience Pass N/A 30One Day Independence Pass N/A 30One Day Family Independence Pass y N/A 30
All pass samples provided will be identical in every aspect to the material,construction, and features which the contractor intends to provide under thiscontract.
SEPTA will perform tests and procedures on the pass samples, as it deemsnecessary in determining compliance with the specifications and compatibilitywith SEPTA's pass readingequipment.
Contractor will be afforded every reasonable opportunity to remedy any or alldefects identified with its passes during the evaluation period. Within 7 calendardays of receipt of said samples, SEPTA will make a determination of PASS/FAIL.In the event that defects are discovered, bidder(s) will be granted a maximum of10 calendar days in which to address these defects.
Should SEPTA determine that the Contractor's sample goods, production/controlmethods or any method employed by the Contractor are non-compliant withSEPTA's specifications and requirements for this contract, SEPTA shall have theright to request samples from the second lowest responsive bidder, with noobligation to Contractor.
