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Southwest Airlines Stock

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8/7/2019 Southwest Airlines Stock http://slidepdf.com/reader/full/southwest-airlines-stock 1/26 Overview Stocks Stock Information Industry vs. LUV Goals and Strategies History Existing Condition Their Mission and Vision Statement  New Mission and Vision Statement External Opportunities and Threats CPM EFE Internal Strengths and Weaknesses IFE Analysis SWOT Matrix SPACE IE Matrix Grand Strategy Matrix QSPM Different Strategies Decisions Implementation Evaluation Update! References
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Page 1: Southwest Airlines Stock

8/7/2019 Southwest Airlines Stock

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Overview

Stocks

Stock Information

Industry vs. LUV

Goals and Strategies

History Existing Condition

Their Mission and Vision Statement

 New Mission and Vision Statement External Opportunities and Threats

CPM

EFE

Internal Strengths and Weaknesses

IFE

Analysis

SWOT Matrix

SPACE

IE Matrix

Grand Strategy Matrix

QSPM

Different Strategies

Decisions

Implementation

Evaluation

Update! References

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Stocks

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More Stock Information

jTraded on the NYSE under LUV

jLast traded at 17.97

jCurrent volume is 4,585,000jEPS: .67

jDividend yield: 10%

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Industry Vs. LUV

LUV = represents home at Dallas Love field, and theme for 

Employee and Customer Relations

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Goals and Objectives

jEnsure highest quality Customer Service in

the air or on the ground.

jReady to help customers under anycircumstances.

jAre there to ensure you make it from point

A to point B safely

jTo stay the most successful with low-fare,

high frequency point-to-point carrier.

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History of Southwest Airlines

On February 20, 1968 the Texan Aeronautical Commissions approved plans to fly in 3states, the c5eators are Rollin King and Herb Kelleher 

Expanded through 1980¶s to 1990¶s by 1993 Southwest Airlines could fly in 34 states in15 states

They also expanded into new destinations California, Northwest, Florida, East Coast

The competitors could not keep up, ³500 pound cockroach that was too big to stamp out:

While the airfare was dropping the traffic went up tremendously, in 1994 United starteda shuttle service, the large air carriers were feeding traffic into transpacific andtranscontinental routes, they could not keep up

In 2004 Southwest Airlines is fourth largest domestic carrier, customer boarded

In 2002 they traveled in 58 cities and 30 states, it has been 13 years in a row that theyare profitable, even after September 11, 2001, net income fell 52.9 percent, Southwest

was the only airline company that had a profit all the other companies were in the red

Was the first airline to achieve the Triple Crown, they had five difference Triple Crowndedicated to the Employees of Southwest Airlines for their excellent achievements.

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Their Mission and Vision

Statement Mission

The mission of Southwest Airlines is dedication to the highest quality of Customer 

Service delivered with a sense of warmth, friendliness, individual pride, and

Company Spirit. To give ordinary people the opportunity to fly.

To the employees

We are committed to provide our Employees a stable work environment withequal opportunity for learning and personal growth. Creativity and innovation

are encouraged for improving the effectiveness of Southwest Airlines. Above

all, Employees will be provided the same concern, respect, and caring attitude

within the organization that they are expected to share externally with every

Southwest Customer.

Vision

To have a conservative increase growth, capitalize and cutback schedules of other 

airlines. To continue expanding conservatively in long-haul success.

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 New Mission Statement

Southwest Airlines is a company that is for anyone and every that wants to get from

 point A to point B by flying. Our service and philosophy is to fly safe, with high

frequency, low-cost flights that can get passengers to their destinations on time and

often closer to their destination. We fly in 58 cities and 30 states and are the world¶s

largest short-haul carrier and we make sure that it is run efficiently and in a

economical way. Our technology is current such as our check-ins process is faster.Striving to expand and grow in a conservative manner is key, and being financially

stable by keeping quality high and cost low. Our excellence is managing cost by our 

rapid twenty-minute gate turnaround, a non-stop flight with our airplanes, and a more

 productive workforce which keeps above our competitors. We treat our employees

like customers, family and motivate and compensate them for doing a job well done.

We continue to be in the Fortune Magazine¶s most admired companies (2nd in 2002)

100 best companies to work for. Since 1972 we have ranked first in MoneyMagazines featured in ³The 30 Best Stocks.´ In our communities we make donations

to charities to organizations and people in time of need.

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 New Vision Statement

Our vision is to expand our locations both domestic andoverseas by being the largest and most profitable airline

company to achieve both short and long-haul carriersefficiently and with low cost. Also to be an airline carrier that has the most productive workforce to guarantee the

 best flight possible for each and every passenger.

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External Opportunities and Threats

j Opportunities

 ± First airline on the web

 ± Only in 58 cities ± expansion to other cities

 ± Lowest cost-preavailable-

seat out of all airlines ± Booked online 13.6% more

than American Airlines

 ± Top-ranked website incustomer satisfactionamong travel sites

j Threats

 ± JetBlue

 ± Global tensions post 9/11

 ± Competitors caught SW

strategy

 ± New Tax System

 ± New Security measures

 ± Aviation insurance costs

 ± Terrorists Attacks ± Severe decrease in customer 

air travel

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EFE

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CPM

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Internal Strengths and Weaknesses

j Strengths ± Best low-fare carrier 

 ± Triple Crown for annual performance

 ± Quickly seize a strategicopportunity when arises

 ± ³Team Spirit´ Employeescome 1st not customers

 ± Made 20% of flights to onestop

 ± Even though Unionized stillnegotiate flexible work hours

 ± Marketing on the web, 50%revenue from online booking

j Weaknesses ± Conservative Growth

Tactics

 ± Cuts cost in customer service areas

 ± Not subscribed tocentralized reservationservice

 ± Other Co.¶s now using samemanagement strategiessince found out about SW

Airlines ± Provides service in only 58

cities

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IFE

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Key Ratios

j Profit Margin: 7.23%

j Return on Assets: 4.01%

j Return on Equity: 8.98%

j Revenue: 7.58Bj Gross Profit: 2.49B

j Operating Cash Flow: 2.23B

j Market Capital: 14.41B

j Current: .941j Debt to Equity: .299

j Total Debt: 2.00B

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SWOT Matrix

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SPACE Matrix

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IE Matrix

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GSM

Market Development

Market penetration

Product Development

Forward Integration

Backward IntegrationHorizontal Integration

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Possible Strategies

jExpand into more cities

 ± Increase amount of shorter destination flights

into the larger airports

j Increase direct flights

 ± Purchase bigger planes

 ± Get agreements with Airports for flights

jEventually look to acquire American

Airlines

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QSPM

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Decisions

jBased on QSPM, the best looking strategy

would be to expand into more cities

j

The longer non-stop flights have more of acompetitive market and would be hard to

keep low cost flights

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Implementation

j Increase

 ± The number of flights per day by 5%

 ± Increase revenue by 15%� Helps to cover new increasing cost

 ± Flights into larger airports

jDecrease

 ± Operating costs by 10%

 ± Flights to cities with more than 4 flights a day

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Evaluations

jQuarterly reports

jAverage daily flights

jAverage passenger per flightjQuarterly meetings to evaluate current plan

and make necessary changes as needed

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UPDATE!!

jExpanded into 63 cities as of 2006

jOperates over 2,800 flights per day

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References

jwww.southwest.com

jwww.finance.yahoo.com

jStrategic Management Concepts and Cases10th Edition


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