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SOVA - Single Order Validation Application SOVA Education Package October 13, 2008 10/13/08 2:25 PM 1
SOVA - Single Order Validation Application
SOVA Education Package
October 13, 2008
10/13/08 2:25 PM 1
Agenda
SOVA ScopeNot in scopeSova AuditsSova Screen LayoutOrder Processing [email protected]
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What does SOVA do?
SOVA moves Manufacturing validation forward in the Order Process cycle. SOVA validates the configuration based on the defined STARTING POINT in the CFReport, CFXML, or PIP.
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Products Supported by SOVA
SOVA supportsPowerSeries (i and p) Servers, Storage, Printers, and RSSzSeries - non-Manufacturing auditsModular systems (xSeries)i and pSeries software
US software rules are includedComponent validation - Features in a Machine TypeCross component validation - Machine Type to Machine Type
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Outside of SOVA Scope
The IBM Inventory System in AAS is not used The validation starting point established by MRPDplus in eConfig
zSeriesNot validated in MAT Manufacturing Validation completed in eConfig
Requires order to be frozenHigh level of change after order submittedHigh cost of Manual support
zSeries software not in scopeSoftware not supported
EMEA software nomenclatureCanadian software nomenclatureShrink-wrap (DSW) software
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IBM Legacy Order environment - Order failures identified through the Order process
LegacySystemsCOVER
Manufacturing Rules
RuneConfig
Order Scheduled
Manufacturing Validation
Manufacturing
Proposal to
Customer
MAT Rules
MAT
Proposal Accepted
Fix Order
IBM Order Process
Distributor/BP Order Process
A
A
Order Failure Order Failure
* *
B
B
Submit Order to
IBM
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SAP TX _ Hub
Mfg. RulesCOV
SOVA Validation
RuneConfig
SOVA
Order Scheduled
Validation
Mfg. / Distr.
Proposal to
Customer
MAT Rules
MAT
ExecutionLog
Proposal Accepted
Submit Order to
IBM
Call SOVA (API)
IBM CHW SAP Order Process
Distributor / Partner Order Process
A
A
Fix Order
Order Failure Order Failure
B
B
* *
Order Failure *
GOAL: Early Failure Identification
PC/S
BPSO
LegacySystemsCOVER
Order Scheduled Mfg. / Distr.
IBM Legacy Order Process
ValidationA
SOVA execution - Identify an order failure before the Order is submitted
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User Problem User Guide
Primary support tool on the SOVA web pagePDF format provided
Print hard copy recommendedGoal: Easily distinguish between SOVA problems and order problems
User Operations Help Long Running Requests, How to, Infrastructure problemse-mail to SOVA Operations: [email protected] to the SOVA User Guide for Help Functions listed on the result screen
Rules / StructureeConfig issues through eConfig supportStandard process
Technical / Infrastructure ProblemsCannot access SOVA Application (call 888-IBM-HELP)e-mail to SOVA Operations: [email protected]
Support Flow10/13/08 2:25 PM 10
Order Problems Similar to existing order problem supportSOVA User
User Guide CFReport format/age/altered/locked/MES historyRe-run eConfig, rerun SOVAFor suspected SOVA problems
SOVA Help via e-mail request SOVA Operations: [email protected]
Order Service: Product Definition and Order ExpertsUser Guide
CFReport too large/complexSOVA Help via e-mail request SOVA Operations: [email protected]
Techline working with Order ServicesOrder Service: Product Definition and Order Experts
User Guide Validation did not passUser Guide provides Problem DeterminationTechline provides order nomenclature supportEquivalent to eConfig problem solving
Techline working with Order Services
Support Flow10/13/08 2:25 PM 11
