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SPAN OUTSOURCING PVT. LTD. Technology Redefined… copyright@Span2012 v1.0
SPAN OUTSOURCING PVT. LTD.
Technology Redefined…
copyright@Span2012 v1.0
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• An Introduction
• Strength
• Financials
• Track Record
• People
• Management Structure
• Process
• Service Offerings
• Global Footprints
• Span USP
Agenda AGENDA
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• Vision
Span will be the first choice of customers
worldwide, for high quality IT Solutions and
Services
• 1 Dream • 3 Continents • 5 Development Centers • 4 Countries • 10 Offices worldwide • 500 Customers worldwide • 04 Million USD(approx)in Revenue(FY12) • 21 Crore INR (approx)in Revenue (FY12) • 2003 Year of Establishment • 2000+ Employees Worldwide
An Introduction
We are Span : a young, aggressive, responsive and a mature IT services company …
• Mission
To ceaselessly strive at maximizing value for
customers by delivering high quality solutions
and services; driven by Intellect, Innovation and
Integrity; in a fun, and healthy environment.
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Strengths - Financials
• Strong Business Fundamentals
• Aggressive revenue growth
– USD 04 million (approx) in short span
globally
– Consistent growth Y-O-Y
• Profit making since inception
• Large multi-year contracts
with Government clients
– Negligible debt (acquisition)
– Growth through internal accruals
Financials Track Record People Mgt Structure Process
Ability to invest in customer relationships
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Strengths - Track Record
Marquee Clients
• Strong brand recognition and relationship with Government Clients: NICSI, UIDAI, KEONICS,
NPR, Directorate of Economics & Statistics, Planning Commission of India, NIELIT, KSRTC,
Govt. Of Maharashtra-IT, Govt. Of Delhi-Revenue, Govt. Of Jharkhand-Rural Department,
MUDA-DMS, RBI-Financial Inclusion (UCO Bank-All Nationalised Banks), Canara Bank-Cash
Dispensers & Maintenance, Standard Chartered Bank- NRI Accounts Services etc…
• Average relationship period spans over 36 months for top clients – a testimony to the strong
delivery capabilities of Span
• Multiyear engagements and sustained relationships with over 500 active clients
Financials Track Record People Mgt Structure Process
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Financials Track Record People Mgt Structure Process
Strengths - People
• 2000+ strong multi-cultural employee base
• Attrition rate of 4.08% with 84% utilization
– Attrition within the core team less than 5% over the last 6 years
• People philosophy revolves around achieving excellence through teamwork
• Significant investment in training and development
“People Philosophy is the success factor for our growth”
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People Practice Highlights 87% of the employees are satisfied with Span
84% will recommend Span as a career option
85% employees inspired to give their best efforts
82% employees have a high sense of belongingness towards the organization
78% of employees believe that Span is highly regarded by its customers
81% employees believe that the quality of our services are as good as any other leading organizations
Financials Track Record People Mgt Structure Process
Strengths - People
Education Profile
Gender Profile
Graduate BE/Btach MBA PG MCA OtherFemale Male
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People Practice Highlights
Financials Track Record People Mgt Structure Process
Strengths - People
Age Group
Employee Breakup by Nationality
Experience Profile
>40 35-40 30-35 25-30 21-25 American Asian - American Indians Asians
0-2 years 2-4 years 4-6 years6-8 years 8-12 years > 12 years
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Strengths – Management Structure
• Lateral, Nimble and a strong management structure to enhance, expedite and exceed
customer expectations
• Local management with global reach -Decisions taken locally
• Each region is an individual legal entity
• Flat organization structure ensuring minimum levels of hierarchy
Financials Track Record People Mgt Structure Process
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Strength- Process
• Process maturity across all functions
• ISO 9001:2008 Certified
• IT security policy implemented
across all facilities
• Focused Approach to
Risk Management
• Maturity from quality control to quality
assurance evident across all function
Financials Track Record People Mgt Structure Process
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IT Service Offerings
Process Centers
Services
Client Facing Account Management Team
Verticals
Delivery Model
Services Models
Engagement Models
Technologies Web
Technologies Cloud Services
Embedded
Systems
Customer
Care Centers Testing Tools Mid Range
Packaged
Application
Project Management Office Business Continuity Knowledge Repository Quality
Application
Management
SOA
Product Co
Development
Packaged
Appl. Services
Testing
&
QA Services
Media
Services
Operation
Support
Production
Support
Onsite Offsite Offshore
T & M Managed T & M Fixed Bid
Shared Service Offshore Factory Revenue Sharing DDC BOT
Telecom, Media
& Entertainment BFSI Healthcare Manufacturing
Retail &
Distribution
Energy &
Utilities Government
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Call Center Service Offerings
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Our Customer Base-Government
Web
Technologies Rich Media Tools
Embedded
Systems Main Frames Testing Tools Mid Range
Packaged
Application
Project Management Office Business Continuity Knowledge Repository Quality
Application
Management
SOA
Product Co
Development
Packaged
Appl. Services
Testing
&
QA Services
Media
Services
Operation
Support
Production
Support
Sl. Organization Project Detail
1 NICSI Data Digitization and Scanning for 2 Crore Records in Jaipur, Rajasthan
2 NPR Data Digitization for 45 Crores records in Punjab & Uttar Pradesh
3 UIDAI Enrollment in Maharashtra, Jharkhand & Delhi for 4.5 Crores Population.
4 Directorate of Economics &
Statistics
Survey & Collection of data of farmers at the rural levels for the State of
Karnataka
5 Cash Dispenser for Goa &
Karnataka Setting up of ATMs centers and Maintainance including rural areas.
6 Business Correspondents Financial Inclusion for the State of Chhattisgarh & Orissa
7 BRC at Planning Commission of
India
Turnkey Solutions Business Registration for Statutory Obligations at
Panchayat Level
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Our Customer Base
GOVERNMENT DEPARTMENT’S
Directorate of Economics and
Statistics
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Our Customer Base
BFSI
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Our Partners/ Vendors
PARTNERs/VENDORs
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Global Footprint
Canada
INDIA
New Delhi Bangalore Mumbai Ranchi Ahmedabad Pune
EUROPE
United Kingdom
USA
Span’s Presence in line with “ follow the sun approach”
Australia
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Span USP
Aggressive
• High growth • Sustained growth rate of over 33% Y-O-Y resulting from client satisfaction
• Geographical presence • Invested in building a global organization to keep pace with the Span shifts in IT outsourcing
• Client acquisition • Impressive lists of clients , very unique to an organization of our size
Maturity
Global delivery framework Capable of managing multiple time zones, cultures, technologies and business needs Ensures a unique blend of local management supported by remote delivery, resulting in
reduced cost and time-to-market for the client Process
Process maturity to ensure sustained cost advantage to the customer Integrated information technology and BPO Service offerings
People
Multicultural workforce Local management to sensitize cultural requirements of our customers People function well integrated with business needs Have the will to exceed expectations
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ISO 9001:2008 Certification
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Department of Telecom Certificate
Thank You
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Technology Redefined…
D D Naidu
National Head-Sales
09449807887 & 9632778787
• Delhi #110, 1st Floor Leela ram Market Masjid Moth, South Part -2 New Delhi – 110049
• Bangalore#70/25,80 Feet, Circular Ring Road 4th Block, Koramangala, Bangalore-560 034
• Bangalore JS Towers, L32, 2nd A Main Road, HSR Layout, 6th Sector, Outer Ring Road, Agara,
Bangalore 560102
• Bangalore Strategic Outsourcing Services #10 Venkat Reddy Layout, Off 80 Feet Road, 6th
Block, Koramangala, Bangalore - 560095,
• Hyderabad 6-3-866/- Greenlands, Hyderabad-500 016
• Ahmedabad Mr. Rajesh #3, Ranmukteshwar Society Hansol, Sardarnagar Ahmadabad - 382475
• Pune Anil T, Door No 07, B – 2 Subhash Park, Chintamani Nagar, Hadapsar, Pune – 144028,
Maharashtra
• Ranchi Shiva Kumar, B – 202, K P Enclave, Dipatoli Near army gate, Ranchi – 834009,
Jharkhand
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India Presence
