DEFINITIONS OF STATISTICAL PROCESS CONTROL

by : MARIA RDZ

SUPPLY CHAIN

• The management of the supply chain is a set of services, all connected together and focused on improving efficiency, reduce cycle times , optimize resources , reduce costs , and improve customer satisfaction within the macro process that begins with the demand for the product or service and ends with delivery , billing and collection .

• It can be considered that logistics activities are the operational component of managing the supply chain ; This component includes the quantification , procurement, inventory management , transportation management and freight, as well as data collection and reporting of information.

• The proper use and the optimization of this process and its components represents an area of opportunity especially among micro, small and medium enterprises to raise their competitiveness in the international market, exporting is therefore very important to take this into account to achieve a profitable long-term business

• FUENTE http://www.promexico.gob.mx/es_mx/comercio/Cadena_de_suministros_y_logistica_de_exportacion

QUALITY ASSURANCE

• The Quality Assurance is to have and follow a set of actions• planned and systematic , implemented within the quality system of the company. these• actions must be demonstrable to provide adequate confidence ( both the company and customers ) that

the requirements of the Quality System are met. A Model for a System of Quality Assurance puts no requirements on processes and activities carried out in the business, but the Quality System For the providing trust, treating a customer to its suppliers may be different in function of the Quality System client

• The customer of a provider with System Quality Assurance can reduce• strongly inspection level of the products it supplies provider ; even• remove audits ( because the provider " gives confidence "). Therefore , customers also• benefit from having suppliers to ensure their quality .

ADMON. OPERATIONS

• Operations management is the activity whereby resources, flowing within a

• defined, are combined and processed in a controlled way to add value system in

• consistent with the objectives of a organization. It basically has to do with the production of goods and

• Services• FUENTE : http://rmorales.mayo.uson.mx/admon.pdf

COMPETITIVENESS

• Competitiveness is the ability of a company or country to obtain profitability in the market relative to its competitors. Competitiveness depends on the relationship between the value and quantity of the product offered and to obtain the necessary inputs (productivity), and the productivity of the other bidders in the market. The concept of competitiveness can be applied to both a company and a country.

• For example, a company will be very competitive if it is able to obtain higher returns because it uses production techniques more efficient than its competitors, which let you get either more quantity and / or quality of products or services, or have lower production costs per unit of output. FUENTE : http://www.zonaeconomica.com/definicion/competitividad

LOGISTICS SYSTEM

• Logistics Planning, organization and control of all activities • movement and storage to facilitate the flow of materials and products from the • source consumption, to meet demand at the lowest cost, including flows • information and control.

FUENTE : http://www.ingenieria.unam.mx/industriales/descargas/documentos/catedra/logistica_trabajo.pdf