dojo.target.com
a bit about us
55 years of service
323,000 team members
1,807 stores
6 HQ locations
38 distribution centers
2 data centers
ChristopherSchwartzLead Agile Coach Target 13 years
TravisKlinkerDirector of Coaching Target 16 years
dojo.target.com culture organization system complexity
our story begins with common themes …
dojo.target.comengineers feeling
devalued, frustrated
and involves not so unique challenges …
zombie projects consuming
time, money, and people
loss of agility
silos, silos, and more silos
dojo.target.com
enter the Dojo
image source via Google: http://jcccsonline.org/wp-content/uploads/2012/12/source: pixhdr.com
dojo.target.com
evolution of coaching
Internal NPS = 47% External NPS = 87%
Target NPS Scores
dojo.target.com
our advice to others?
startNOW it’s a journey that takes time, no need to wait
stayCOOL be that place people want to be in, not the place they have to go to
beADAPTABLE listen to your customers and be open to change
beCURIOUS seek feedback and experiment often
dojo.target.com
keep in touch …
@codewithtarget #DOTGT #AgileTGT
Target Tech Blog target.github.ioTarget Pulse Blog pulse.target.comA Bullseye View abullseyeview.com
Christopher Schwartz
Travis Klinker
dojo.target.com