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Speaking in a socialSpeaking in a socialcontextcontext

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SpeakingSpeaking

The art of speaking is a skill in conveying

meaning accurately by using words

appropriately and speak politely.

We interact with people everyday by

making small talk usually about the

weather or sports.

Such conversations are usually brief.

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Tenses to useTenses to use

different tenses are used depending on

the subject matter.

When referring to something in the past,use thepast tense.

When referring about something in the

present, use thepresent tense.

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Topics for small talkTopics for small talk

Weather

Books read

ilms !obbies and interests

Sports

oods and restaurants "ducation system

#ews item

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Topics to avoidTopics to avoid

$eligious issue

%ne&s health problems

%ffice politics 'eneral politics

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Asking for and givingAsking for and giving

informationinformation

(n many situations, we ask for information

and we are asked for information.

When asking )uestions* information,phrase it carefully.

When answering )uestions or giving

information, response should be relevant,

brief and to the point

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Making suggestions andMaking suggestions and

recommendationsrecommendations

When making suggestions and decisions,especially when we need to help solve a

problem, use the following phrases.

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Giving Suggestions Responding to Suggestions

!ow about +

What about+-aybewe*he*she*could+What do you thinkabout+.

ouldhe*she*they*it*we+/erhaps he*she *wecould+0et&s +(t might be a good idea to+1on&t you think weshould+

That&s a good

idea+%2+That would benice+That&s fine+

( don&t think so +

( don&t know+#o, it may not besuch a good idea+(&d rather not +

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Making SuggestionsMaking Suggestions

Some phrases to use3

4( recommend that +.

4an ( make a suggestion+

4( have a suggestion +

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Making RecommendationsMaking Recommendations

Some phrases to use3

4( strongly recommend that +

4( propose that +4( totally agree+

4( fully support+

4( do not support+

4(&m sorry, ( don&t agree to +

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Making request and offersMaking request and offers

Sometimes, we make re)uests of

others, and other times we offer

our help. We must be able to respond

appropriately to people either by

making re)uest or making offers.

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Useful expressionsUseful expressions

Some phrases to use3

4( would be most obliged if +.

4( wonder if you would be so kind asto+

4Sure ( will..

45es, of course+

4(&m sorry, ( can&t +

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Useful expressionsUseful expressions

Thanks for the ride.

Thanks for all the help. ( really

appreciate it.

5ou&re welcome.

#ot at all. (t&s my pleasure.

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Expressing thanksExpressing thanks

"6pressing thanks is part and

parcel of good manners.

you need to know how to respondto someone who thanks you.

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Useful expressionsUseful expressions

Would you like to...

!ow about .....

5es (&d love to...

That&s very kind of you.

5es, that sounds fantastic*fun+ (&m so sorry but ( can&t because .....

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Speaking in cross-culturalSpeaking in cross-cultural

situationssituations

we also communicate with people

from different cultures.

(n domestic and internationalcommunication, we need to

observe principles of cross9cultural communication

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We need to understand and haverespect for cultural differences.

We need to be accommodatingand adaptable in such social

situations.

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Guidelines in socialGuidelines in social

communicationcommunication

using simple, plain and easily

understandable "nglish when you

speak to -alaysians as well as topeople from other countries.

When communicating with peoplefrom different cultures and

ethnicity, use these guidelines

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