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Spec Sheet DCS-5020 Digital Console Systempanel mount opions. Opionally the DCS-5020 can include an...

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FEATURES • Digital communicaions console system • IP connected dispatch posiions • Integrates telephone call handling and radio dispatch • Resilient distributed architecture • 30 deinable ports for lines and operators to a maximum of 16 operators • Supports and integrates analogue radio, MPT 1327, NEXEDGE®, FleetSync®, iDEN®, MOTOTRBO™, and TETRA voice and data • Screen-based, conigurable Graphical User Interface (GUI) with intelligently integrated call queuing feature and caller ID aliasing. • Mulilingual operator presentaion • Range of operator and audio interface opions INTRODUCTION The DCS-5020 Digital Console System is designed to meet the needs of the small to medium-sized operaions control room. Combining telephony and both digital and analogue radio control to either direct wired or IP connected dispatch posiions, the DCS-5020 meets a range of professional applicaions for public safety, transportaion, uiliies, oil, gas, mining and private industry. Ofering many of the features of a tradiional console system, the DCS-5020 is based on a distributed architecture which removes the requirement for a central switch, and also allows IP connected dispatch posiions to be placed anywhere on an associated IP Network. This ensures a fully scalable soluion down to a single operator posiion and provides a high level of system resilience for mission criical applicaions. DCS-5020 Digital Console System Spec Sheet DESCRIPTION The DCS-5020 integrates telephony and radio, call handling, monitoring and logging funcions into a single operator interface. The system supports up to 30 ports, with each assignable to either operator, telephone or radio circuits. There are up to 16 operator posiions possible, each comprising a host PC and video monitor, with desktop speakers, connected to the main control equipment either direct wired or via an IP Network. Opional accessories include headset, gooseneck/ desk microphone, PTT footswitch, and keyboard. The host PC runs Zetron’s Windows®-based IntegratorDCS™ sotware, providing a graphical user interface (GUI) presening the telephone/radio channels and system funcions available to the operator. The video monitor can be full-size, compact LCD or part of an inbuilt panel PC to it control room requirements. Touchscreen and/or mouse/trackball control is available. The operator GUI is extensively conigurable and screen operaion can be provided in a range of languages. The desktop speakers and headset can be used to minimize desktop space requirements. The speakers–each with a volume control—are for acive conversaion (select) audio and monitored (unselect) audio and come in either desktop or panel mount opions. Opionally the DCS-5020 can include an integrated Instant Recall Recording (IRR) capability that allows operator audio to be logged on the console PC with playback controlled from the GUI. The control interface to the telephone and radio channels is through the compact DCS-5020 Digital Switch. Each Digital Switch supports up to six interface ports with addiional system ports provided by linking Digital Switches together using ibre, coaxial or twisted pair cable. The system architecture supports lexible system layout with operator posiions and system resources being local to or remote from each other via tradiional connecion or IP Networks. Each interconnected Digital Switch and the interface ports on the switch are accessible from any other Digital Switch, meaning the radio and telephone resources on each switch may be shared in common with all posiions in the system. In the unlikely event that a single Digital Switch fails, the only impact is on those operator, telephone and radio resources connected to that switch. All other shared resources coninue to be available to the remaining posiions. If a switch is isolated due to link failure it will sill operate autonomously with any connected consoles and resources unil it’s connecion to the main system is re-established. By networking the operator console PCs, operators may gain access to corporate phone directories, databases, and web- based services such as third party Call ID informaion or web based video feeds.
Transcript
Page 1: Spec Sheet DCS-5020 Digital Console Systempanel mount opions. Opionally the DCS-5020 can include an integrated Instant Recall Recording (IRR) capability that allows operator audio

FEATURES

• Digitalcommunicaionsconsolesystem• IPconnecteddispatchposiions• Integratestelephonecallhandlingandradiodispatch• Resilientdistributedarchitecture• 30deinableportsforlinesandoperatorstoamaximumof

16operators• Supportsandintegratesanalogueradio,MPT1327,

NEXEDGE®,FleetSync®,iDEN®,MOTOTRBO™,andTETRAvoiceanddata

• Screen-based,conigurableGraphicalUserInterface(GUI)withintelligentlyintegratedcallqueuingfeatureandcallerIDaliasing.

• Mulilingualoperatorpresentaion• Rangeofoperatorandaudiointerfaceopions

INTRODUCTION

TheDCS-5020DigitalConsoleSystemisdesignedtomeettheneedsofthesmalltomedium-sizedoperaionscontrolroom.CombiningtelephonyandbothdigitalandanalogueradiocontroltoeitherdirectwiredorIPconnecteddispatchposiions,theDCS-5020meetsarangeofprofessionalapplicaionsforpublicsafety,transportaion,uiliies,oil,gas,miningandprivateindustry.Oferingmanyofthefeaturesofatradiionalconsolesystem,theDCS-5020isbasedonadistributedarchitecturewhichremovestherequirementforacentralswitch,andalsoallowsIPconnecteddispatchposiionstobeplacedanywhereonanassociatedIPNetwork.Thisensuresafullyscalablesoluiondowntoasingleoperatorposiionandprovidesahighlevelofsystemresilienceformissioncriicalapplicaions.

DCS-5020 Digital Console SystemSpec Sheet

DESCRIPTION

TheDCS-5020integratestelephonyandradio,callhandling,monitoringandloggingfuncionsintoasingleoperatorinterface.Thesystemsupportsupto30ports,witheachassignabletoeitheroperator,telephoneorradiocircuits.Thereareupto16operatorposiionspossible,eachcomprisingahostPCandvideomonitor,withdesktopspeakers,connectedtothemaincontrolequipmenteitherdirectwiredorviaanIPNetwork.Opionalaccessoriesincludeheadset,gooseneck/deskmicrophone,PTTfootswitch,andkeyboard.

ThehostPCrunsZetron’sWindows®-basedIntegratorDCS™sotware,providingagraphicaluserinterface(GUI)preseningthetelephone/radiochannelsandsystemfuncionsavailabletotheoperator.Thevideomonitorcanbefull-size,compactLCDorpartofaninbuiltpanelPCtoitcontrolroomrequirements.Touchscreenand/ormouse/trackballcontrolisavailable.TheoperatorGUIisextensivelyconigurableandscreenoperaioncanbeprovidedinarangeoflanguages.

Thedesktopspeakersandheadsetcanbeusedtominimizedesktopspacerequirements.Thespeakers–eachwithavolumecontrol—areforaciveconversaion(select)audioandmonitored(unselect)audioandcomeineitherdesktoporpanelmountopions.OpionallytheDCS-5020canincludeanintegratedInstantRecallRecording(IRR)capabilitythatallowsoperatoraudiotobeloggedontheconsolePCwithplaybackcontrolledfromtheGUI.

ThecontrolinterfacetothetelephoneandradiochannelsisthroughthecompactDCS-5020DigitalSwitch.EachDigitalSwitchsupportsuptosixinterfaceportswithaddiionalsystemportsprovidedbylinkingDigitalSwitchestogetherusingibre,coaxialortwistedpaircable.ThesystemarchitecturesupportslexiblesystemlayoutwithoperatorposiionsandsystemresourcesbeinglocaltoorremotefromeachotherviatradiionalconnecionorIPNetworks.EachinterconnectedDigitalSwitchandtheinterfaceportsontheswitchareaccessiblefromanyotherDigitalSwitch,meaningtheradioandtelephoneresourcesoneachswitchmaybesharedincommonwithallposiionsinthesystem.IntheunlikelyeventthatasingleDigitalSwitchfails,theonlyimpactisonthoseoperator,telephoneandradioresourcesconnectedtothatswitch.Allothersharedresourcesconinuetobeavailabletotheremainingposiions.Ifaswitchisisolatedduetolinkfailureitwillsilloperateautonomouslywithanyconnectedconsolesandresourcesunilit’sconneciontothemainsystemisre-established.

BynetworkingtheoperatorconsolePCs,operatorsmaygainaccesstocorporatephonedirectories,databases,andweb-basedservicessuchasthirdpartyCallIDinformaionorwebbasedvideofeeds.

Page 2: Spec Sheet DCS-5020 Digital Console Systempanel mount opions. Opionally the DCS-5020 can include an integrated Instant Recall Recording (IRR) capability that allows operator audio

DIGITAL SWITCH – MODULAR DESIGN

Therequiredinterfacesdeterminethechoiceofplug-inmodulesintheDigitalSwitch.Modulesarecurrentlyavailableforthefollowing:• AnaloguesubscriberlineorPABXextensionlevel(orGSM

networkswithsuitablegateway)• Directtelephoneconnecionorhotlinecircuits• Convenionalradiovia2/4-wiredirectorToneRemote

Control(TRC),5/6ToneorFleetSync• MPT1327viaMAP27interfaceordirectconnecttoZetron

MPTinfrastructure• DigitaltrunkedRadio-TETRA(compaiblewithMotorola,

EADS/Nokia,Sepura),iDEN,NEXEDGEandMOTOTRBO• HFradioviaaninterfacetoCodantransceivers• AnalogueorE1interfacetolongtermvoicelogger• SerialorNTPinterfacingtoRealTimeClock

SysteminstallaionandconiguraionisthroughtheDigitalConsoleManagementSystem(DCMS)sotware.DCMSisusedtosetlevels,downloadnewirmware,andmonitorthehealthofthesystem.Fullimeconnecionisrequiredonlyifconinuousmonitoringisdesired.

OPERATOR FUNCTIONS

Operatorscreenlayoutscanbeconiguredtoindividualrequirements,withon-screengraphicspreseningline,funcionandstatuskeys.

1.Linekeysareassignedtoindividualports—telephone, PABX,radio,intercomorpre-programmedworkinggroups. Examplesare:

• Analoguetelephoneline• Telephonehuntgroup• Convenionalradio• MPT1327radio/ZetronMPT1327infrastructure• iRIMradio(TETRA,NEXEDGE,FleetSync,iDENor MOTOTRBO)• DirectIntercomline

Headset (optional)

Headset (optional)

Headset Jackbox(optional)

Desk Mic. (optional)

Headset Jackbox(optional)

Headset (optional)

TETRA PEI

TETRA PEI

TELCO Network

MOTOTRBO

MPT

iDEN

UHF/VHF/HF

Voice Recorder

PBX

NOT SUPPLIED BY ZETRON

iRIM

WAN

iRIM

BR-ISDN

iRIMNEXEDGE

FleetSync

GSM

GSM

Call Data Record Output

Panel MountSpeaker/Mic

Headset Jackbox(optional)

Desk Mic. (optional)

DEM

BDRM

DCO

AM

DCS-5020DigitalSwitch

E1

BDRM

BDRM

BDRM

BDRM

BDRM

BDRM

DEM

DSM

DA

TA

DE1

M

Direct Phone

Audio Interface

Audio Interface

Panel PC

SAMPLE SYSTEM ARCHITECTURE

Page 3: Spec Sheet DCS-5020 Digital Console Systempanel mount opions. Opionally the DCS-5020 can include an integrated Instant Recall Recording (IRR) capability that allows operator audio

2.Funcionkeysallowtheoperatortoselectthespeciic operaion,andinclude:

• DialandMemorydial• Answernext• Clear• Hold• Mulilinecall• Calltransfer• Radio/RadioandRadio/Telephonepatch• Monitor/unselect• Volumecontrol• Radioselcall5/6tone,FleetSync• Radiopriority/busychannelmarker• Radioselfrepeat• Individual/groupcall• Emergencycall• Trunkedmode(TMO)/Directmode(DMO)• Send/receivestatusmessages• Encrypioncalls(TETRA)• Scan(TETRA,MOTOTRBO)• Stun,revive(MOTOTRBO,NEXEDGE)• Kill(NEXEDGE,FleetSync)• Radiocheck(MOTOTRBO)• IRRplayback• Monitordigitalinputs(e.g.externalalarms)• Controldigitaloutputs(e.g.doorlatches)

3.The statusareadisplaysinformaionabouttheconsole suchas:

• CommunicaionswiththeDigitalSwitch• Audiomode—speakers/headset• DateandTime

4.TheCall Stackareadisplayslistsofcallsinvariousformats. Oneormorecalllistscanbesetupfordisplayandinclude variousdataieldsincludingime,date,calldirecion,call type,callerID,unitstatusandcallpriority.Featuresinclude:

• CallLoglist,showingahistoryofpastcalls.• UnitStatuslist,showingthelasttransmissionfrom eachieldunit.• CallQueuelist,showingieldunitswhoarerequesing dispatcheratenion.• Opionalbutonsmaybeusedtoscrollthrough, removecallsfrom,andanswercallsfromthelist.• Fieldheadersatthetopofthelistmaybeclickedto changethelistsoring.• Listsoringbysimplyclickingonthedesiredield headersatthetopofthestack.• Conigurablehighlighingandtextcolourcodingto simplifyandenhanceusability.

Buton Graphic

HTML

5.TheHTMLbrowserisapowerfulfeaturewhichallows accesstoaddiionaloperatorservicesandthirdparty informaionsuchas:

• AVLapplicaionandGeographicInformaionSystems (GIS)• Networkiles,e.g.procedures,directories andtraining• Videostreams,e.g.dooraccessorCCTV• Audiostreams,e.g.voicelogger• WeborHTMLbasedservices,e.g.HAZMAT,weather• MDC1200ANIdecode

AlloftheabovecanincorporateHTMLdialtagstoquickdialingfromtheHTMLpage.

FLEXIBLE USER INTERFACE

KeytotheDCS-5020’soperaionalbeneitsisthelexibilityoftheGUI.

TheConsoleDesigntoolallowstheGUItobedesignedtoprovidetherequiredfuncionalityandpresentaionformattomeettheclientsuniqueoperaionalneeds.

TheGUIcanbedesignedbasedonbuton,graphicaland/orHTMLpresentaionoracombinaionthereof.Forexample:

ThumbTABsallowmuliplepagestobeprovided.Morefrequentlyusedbutons/informaioncanbeplacedonthemainscreen/frontpagewhilelesserusedresourcescanbeplacedbehind.ThisandotherGUIdesignresourcesallowtheDCS-5020GUItobecustomisedtoprovidethemostefeciveandeicientGUIpossible.

Operatorscreenscanbesetuptosupportlocallanguagedisplaysuchthatfuncions,controlsandUImessagesmaybedisplayedinthenaivelanguageoftheinstallaionlocaion.

Page 4: Spec Sheet DCS-5020 Digital Console Systempanel mount opions. Opionally the DCS-5020 can include an integrated Instant Recall Recording (IRR) capability that allows operator audio

ZETRON AMERICAS

POBox97004,Redmond,WAUSA98073-9704(P)+14258206363 (F)+14258207031 (E)[email protected] EMEA

27-29CampbellCourt,Bramley,HampshireRG265EG,UnitedKingdom(P)+441256880663 (F)+441256880491 (E)[email protected] AUSTRALASIA

POBox3045,StafordMailCentre,StafordQLD4053,Australia(P)+61738564888 (F)+61733566877 (E)[email protected]

©Zetron,Inc.Allrightsreserved.Zetron®andZetronandDesign®areregisteredtrademarksofZetron,Inc.Allothertrademarksareproperiesoftheirrespeciveowners.NEXEDGE®isatrademarkofKenwoodCorporaion.

SeeZetronpricelistforopionpricing.Speciicaionssubjecttochangewithoutnoice.

www.zetron.com

005-1343MMay2013

APPLICATIONS

Thecombinaionoftelephony,convenionalradio,MPT,andDigitalRadiosupportsarangeofconsoleapplicaions.

Small Control RoomsTheDCS-5020isaneconomicsoluionforsmallcontrolroomsforpublicsafety,oilandgas,mining,events,industry,portsandharbours.Itbringsmanyofthefeaturesofalargecontrolcentreintothesmallercontrolroomenvironment.Theintegratedradioandtelephonefuncionalityallowstheoperatortoperformbothcalltakinganddispatchfuncions.Itcanbeemployedasanincidentcontrolroomwithoutimpacingontheroleoftheprimarycontrolcentre.

Mobile Command CentreMobilecommandcentrescanbeestablishedforspecialevents,accidentsorothermajorincidentsbydeployingtheDCS-5020asatransportablepackage.Theoperatorcanhaveaccesstomulipleradioworkinggroups,convenionalradiochannelsortelephonecircuitstomanageincidentpersonnel.Fortrulytransportableapplicaions,thetelephoneportsmaybeitedwithGSMterminalsformobiletelephonyservice.Digitalradioconnecivityisdonethroughanumberofixeddigitalradiosratherthandirecttotheinfrastructure,providingaquickdeployablesoluion.

Fallback Control CentresTheDCS-5020hasaspeciicapplicaionfordigitalradiooperatorstoensurebasiccommunicaionsaremaintainedintheeventoffailureofkeyelementsoftheinfrastructure.Failuresofthenetworkcontroller,linkstorepeatersites,ortheprimarycontrolroomareaddressedbytheDCS-5020fallbacksoluionwhichmaintainscriicalcommunicaionsbetweencontrolroomandieldpersonnelviawirelessinterfacingtothenetwork.Awirelessconsoleispreferredinthesesituaionswhereconneciontotheinfrastructureisnotsuitableforapplicaion,tooexpensiveornotpossibleduetothelocaionofthecontrolroom.

Command and Control Centres with Mixed Technologies - PatchingForoperatorsmigraingfromconvenionaltodigitalradio,theDCS-5020providesabridgeenablingoperatorstomanagebothnetworksfromasingleposiion.Addiionally,theoperatorcansetupaninterconnecionor“patch”betweenthetwonetworkssoieldpersonnelononenetworkcanspeakdirectlywiththeother.Thepatchcanalsobesetpermanentlyusingthemaintenanceterminal.

SPECIFICATIONS

PHYSICALDigitalSwitch: 45mm(1.75”)High(excluding13mm rubberfeet) 430mm(17”)Wide(excluding19” rackmountbrackets) 240mm(9.5”)Deep(excludingcableexits)ENVIRONMENTALOperaingTemperature: 0to50degreesCStorageTemperature: -10to60degreesCHumidity: 95%RHat45degreesC,non-condensingPower: 85to260Vac,47to63Hz. 96VAmaxperdevice12/24VDCand 48VDCversionsavailableHOST PC REQUIREMENTS FOR INTEGRATOR DCS AND DCMSProcessor: IntelPenium®IVorequivalentx86-class CPU,2GHzOperaingsystem: MicrosotWindowsXPProfessional ServicePack2 MicrosotWindows7ProfessionalMemory: 512MBVideo: 1024x768resoluionwitha16-bitcolour depth(65,536colours)InputDevice: Keyboard,2-butonmouseCDDrive: RequiredforinstallaionNetwork: 10/100EthernetConnecion (TCP/IPnetworkprotocolmustbeenabled) Onlyrequiredforapplicaionfeaturesthat supportnetworkoperaions.NETFramework: Microsot.NETFramework(includedon installaionmedia)DirectX: MicrosotDirectX9.0corlaterPDFReader: AdobeAcrobatReader8.0orbeter (includedoninstallaionmedia)required foraccessingelectronicdocumentaionNETWORK REQUIREMENTSDevicePayload: 1Kbpsidle,104Kbpsacive(136Kbps Ethernet)usingG.711perchannel.NetworkLoading: <40%(<30%missioncriical).Bandwidth RaioofIPbearershouldbe2to3imes actualpayloadtoensureopimumvoice qualityPacketLoss: <0.1%PacketError: <0.01%PacketDelay: <400ms(<40msmissioncriical)PacketJiter: <50ms(<20msmissioncriical)NetworkType: FullyswitchedEthernet,full-duplex,capable ofpassingunicastUDP.Sharingthenetwork withotherIPtraicmaynegaivelyimpact voicequalityandthereforeshouldnotbe consideredformission-criicalapplicaions.


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