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Specification RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes Version: 2 (updated version) Date: November 2018
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Page 1: Specification...Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes Version: 2 (updated version) Date: November 2018 N.B RoSPA qualifications

Specification

RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

Page 2: Specification...Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes Version: 2 (updated version) Date: November 2018 N.B RoSPA qualifications

Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

Introduction to the Qualification RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes is regulated by Ofqual. Qualification Number 603/1056/X

Qualification Purpose This qualification is intended to support the role of carer where the movement and assistance of people is part of their job role. This qualification provides the learners with the knowledge, understanding and skills to provide moving and handling interventions that are safe and dignified and meets health and safety, welfare and human rights legislative requirements and current best practice. The qualification is suitable for new starters in organisations, where the movement and assistance of people is a key role as well as being suitable for refresher training.

Entry Requirements There are no specific entry requirements, however learners should have a minimum of level 2 in literacy and numeracy or equivalent, and have experience of working within a people handling environment.

Structure This qualification is formed of one mandatory unit. Learners must pass all the learning outcomes to achieve the qualification.

Total Qualification Time The total qualification time (TQT) is 7 hours, including 7 hours of guided learning (GLH).

Assessment This qualification is assessed through the following activities:

Observation of learner’s practical skills

Written assignments

All assessments are internally marked and verified by the centre. Assessments are then moderated and externally verified by RoSPA Qualifications as part of our quality assurance procedures. N.B. Course providers - Documents for recording the assessment can be found on our Qualification Management System (QMS). There is no grading other than confirmation (or not) that a learner has passed.

Centre Approval This qualification is only available for delivery by Britton Price, which has demonstrated it meets the criteria laid down in the Application for Centre Recognition and Qualification Approval.

Centre Policies RoSPA Qualifications requires that all centres, including Britton Price, must have a range of policies and procedures to underpin the delivery of their qualifications. Essential policies and procedures are:

Equal opportunities and diversity policy

Page 3: Specification...Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes Version: 2 (updated version) Date: November 2018 N.B RoSPA qualifications

Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

Learner appeals procedure/policy

Complaints policy and/or process which learners can access Arrangements to prevent and investigate allegations of malpractice and maladministration.

It is the centre’s responsibility to ensure that all employees are aware of these policies and procedures and they are adhered to at all times. Learners should also be made aware of the policies that are relevant, such as complaints policy. Failure to adhere to these policies and procedures may result in withdrawal of the centre’s approval to deliver qualifications.

RoSPA Qualifications Policies RoSPA Qualifications has policies and procedures in place to support Centres. These include:

Reasonable Adjustments and Special Considerations

Equality and Diversity

Appeals Policy

Complaints Policy

These policies can be found on our website www.rospa.com/qualifications/policies.

The full range of RoSPA Qualifications policies are available on the Qualification Management System (QMS).

Support from RoSPA Qualifications All approved centres are able to access support from RoSPA Qualifications whenever necessary. External Verifier (EV) visits will be undertaken on a regular basis.

Course Delivery Pre-course information All learners should be given appropriate pre-course information regarding the qualification, e.g. a qualification fact sheet which explains about the qualification, form of assessment, any entry requirements and resources needed. For the purpose of this qualification some learners may benefit from the purpose of a laptop. Learners must be made aware of the TQT of the qualification. Learner Registration Once approved to offer the qualification, the centre should register learners using our Qualification Management System before any assessment can take place. Delivery of the Qualification Britton Price is expected to develop and follow a lesson plan, which must be submitted to RoSPA Qualifications prior to the first course delivery. Any amendments to the lesson plan that change the structure of the session should also be submitted to RoSPA Qualifications for approval prior to delivery. This plan outline must clearly show the following:

Aim of the course - a clear and concise statement to show what the learners are expected to achieve

by the end of the course

Objectives - to give the learners a step by step guide, as to how they are going to achieve the aim

The main content of each session and duration of each session, as well as the tutor/s who will

normally deliver them including the times of each session

Learner activities during the session

Training methods used

Page 4: Specification...Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes Version: 2 (updated version) Date: November 2018 N.B RoSPA qualifications

Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

N.B RoSPA qualifications all have a Total Qualification Time (TQT) as required by the regulators. Recognition will not be given for courses with less than the TQT outlined in the qualification specification.

Learner Resources Learners will need to have access to the following from the centre:

Course manual

ICT if appropriate

Equipment at the venue – for this qualification the following are required:

Height adjustable beds

Slide sheets – both full length and short length

Hoist (passive and active lifter) inspected in accordance with Lifting Operations, Lifting

Equipment Regulations 1998 (LOLER), and also compatible slings inspected in accordance with

LOLER 1998

Wheelchair/commode

Lounge chair

Other resources to support identified learner needs

Resources to support qualification delivery.

This list is not exhaustive and centres can introduce other any moving and handling equipment that they feel will benefit the learner’s experience. Please note any provided equipment must be fit for purpose and designed for the safe movement of people.

Qualification Delivery and Assessment Team To deliver for this qualification tutors and assessors must have passed the RoSPA Level 3 Award for Safe People Handling and Risk Assessment Trainers in Britton Price Trained Care and Nursing Homes and have extensive experience working in a care or nursing home environment. To ensure learners are appropriately supervised, during practical activities we recommend a ratio of 1 tutor to 10 learners. N.B. Learners must be appropriately supervised during practical activities. Britton Price must ensure that any assessment is valid and reliable and does not disadvantage or advantage any group of learners or individuals. The assessment procedure should be open, transparent and free from bias. The assessment should be recorded accurately with detail about the assessment decision in the relevant format, which can be downloaded from the Qualifications Management System (QMS) www.rosqualqms.com (log in details are required which will be provided to approved centres). In order to do this, centres must:

Assess learner’s evidence using only published assessment criteria

Ensure assessment decisions are impartial, valid and reliable

Develop assessment procedures that minimize the opportunity for malpractice

Maintain detailed and accurate assessment records including video recordings of learner’s practical

assessments

Develop and maintain robust internal verification procedures

Provide samples of assessments for moderation and external verification to the Awarding Organisation

as requested

Monitor external verification reports and implement any needed actions

Share good assessment practice

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Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

Ensure all staff understand the assessment methodology.

Please see Centre Assessment Guidance for this qualification, which can be downloaded from the QMS www.rosqualqms.com.

Certification 20% of assessments must be internally verified before an application is made for certification. As soon as possible after the completion of the course, the Centre must verify a list of successful learners and enter onto the QMS details of learners that have passed, withdrawn, deferred or not achieved. This will then trigger certificates to be produced for successful learners. Please see the QMS User guide for information on how to register learners and claim for certificates.

Centre Arrangements for Internal Verification RoSPA Qualifications require Britton Price to have a functioning quality system in place, appropriate to their size and volume of learners. There are three main aspects to the role of the internal verifier:

Verifying assessment

Developing and supporting tutors and assessors

Managing the quality of delivery where appropriate

RoSPA Qualifications require those involved in the internal quality assurance process to be suitably experienced and/or qualified for example;

Are knowledgeable of the subject/occupational area to a level above that which they are internally

assuring

Are vocationally competent, where required, for the specific qualification and the Assessment Strategy

Have experience and expertise in internally assessing different types of evidence

Have an understanding of what is sufficient, valid and authentic evidence

Be familiar with their Centre’s internal quality assurance policy and the RoSPA qualification and

assessment requirements as laid out in the Qualification Guidance documents and specifications

It is best practice for Internal Verifiers to have one of the older Internal Quality Assurance Qualifications such as:

D34 Internally Verifying the Assessment Process

V1 Conduct Internal Quality Assurance of the Assessment Process

Or have / be working towards relevant Internal Quality Assurance qualifications such as:

QCF Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice

QCF Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice

In addition, RoSPA Qualifications strongly advise that Internal Verifiers attend training workshops organised by RoSPA Qualifications.

Arrangements for First Delivery It is a requirement that Britton Price send their assessments from their first delivery of this qualification to RoSPA Qualifications for moderation/verification prior to claiming learner certificates. These assessments are to have been internally verified within the centres and if RoSPA Qualifications finds through their moderation/ verification activities, that irregularities are identified with the marking of the assessments and internal

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Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

verification. The internal verifiers/assessor(s) involved may be required to attend a workshop at RoSPA Qualifications.

Certification The initial trigger for all certificate claims rests with centres. Only when it is satisfied that a learner has completed the relevant assessments and have reached the specified level of attainment qualification should a centre make a claim for certification to RoSPA Qualifications. This will be verified by the centre’s internal verifier before claims for certification are made by the centre (Please see Centre IV Policy for more information, this can be found in the documents section of the QMS).

Centres will submit their provisional grades via the Registration and Certification module on the QMS. RoSPA will then moderate the assessments of 20% of each booking (including video assessments where relevant). Once moderation is complete, if RoSPA Qualifications are happy with the centres assessment decisions, then the booking will be marked as awarded and certificates will be released. If inconsistencies and poor assessment decisions are found with the provisional results list, then certificates will not be released. Re-marking will need to occur and a charge may be applied to the centre. If continued cases of inconsistences are found, centre assessment staff will be required to undergo training or this may trigger a malpractice investigation against the centre. Please see our Registration and Certification Policy for more information, this can be found in the documents section of the QMS

External Verification The purpose of external verification is to ensure that a centre’s assessments are reliable valid fair and ethical and that there is a robust internal verification procedure in place. RoSPA Qualifications will appoint an External Verifier (EV) to the Centre; the EV will make at least an annual quality assurance visit to the Centre. This will include meetings with the course team, learners, a review of all course documentation and observing assessments to ensure that centres have provided learners with access to fair and reliable assessment opportunities, and ensure that qualification(s) are delivered in accordance with the standards agreed in the qualification guidance and approval documents. The EV will moderate a sample of at least 15% of assessed work. Centres will need to ensure that the external verifier has access to all the assessed evidence, records of the assessment process and internal quality assurance process they request prior to the moderation process. This may include digital media such as videos. The EV may ask for copies of evidence to assist RoSPA Qualifications conduct standardisation activities. Additional EV visits may take place where:

Learner complaints have been received

Allegations regarding malpractice/maladministration are made,

Analysis of assessment outcomes indicates a potential problem; or

On request by the Centre

A quality assurance EV centre monitoring form will be completed at the end of the visit. RoSPA Qualifications reserve the right to make additional visits (costs may be passed to the Centre).

Malpractice and Maladministration Definition of Malpractice Malpractice is essentially any activity or practice which deliberately contravenes regulations and compromises the integrity of the internal or external assessment process and/or the validity of certificates. It covers any deliberate actions, neglect, default or other practice that compromises, or could compromise:

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Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

The assessment process

The integrity of a regulated qualification

The validity of a result or certificate

The reputation and credibility of RoSPA Qualifications or the qualification or the wider qualifications

community.

Malpractice may include a range of issues, from the failure to maintain appropriate records or systems to the

deliberate falsification of records in order to claim certificates.

This term also covers misconduct and forms of unnecessary discrimination or bias towards certain or groups of learners.

Definition of Maladministration Maladministration is essentially any activity or practice which results in non-compliance with administrative regulations and requirements, and includes the application of persistent mistakes or poor administration within a centre (e.g. inappropriate learner records). RoSPA Qualifications policy on malpractice and maladministration is aimed at our customers, including centres, learners and others, who are delivering/registered on RoSPA Qualifications approved qualifications within or outside the UK, and who are involved in suspected or actual malpractice/maladministration. It is also for use by RoSPA Qualifications staff to ensure they deal with all malpractice and maladministration investigations in a consistent manner. It sets out the steps your centre and learners or other personnel must follow when reporting suspected or actual cases of malpractice/maladministration and our responsibilities in dealing with such cases. It also sets out the procedural steps we will follow when reviewing the cases. It is the centre’s responsibility to make sure all members of staff and learners are aware of this policy and understand its contents.

RoSPA Qualifications Management System RoSPA Qualifications operates a Qualification Management System (QMS) which allows centres to manage their centre profile, register learners and claim for certificates 24/7. The QMS can be accessed at www.rosqualqms.com. A link is also on our website www.rospa.com/qualifications.

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Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

Unit - Principles and Practice of Safe Handling in the Care & Nursing Home Environment

Learning Outcome Assessment Criteria Number

Assessment Criteria Assessment method

1. To be able to understand the reasons for safe handling practices

1.1 Outline two manual handling activities for each of the following;

a)Supporting

b)Lifting

Written Assignment

1.2

Outline the potential impact of not using safe handling practices in the care environment.

Written Assignment

Page 9: Specification...Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes Version: 2 (updated version) Date: November 2018 N.B RoSPA qualifications

Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

1.3 Give one example for each of the below, as how the employer can comply complies with their duties under the Manual Handling Regulations 1992 in the care environment.

a) Avoid hazardous

manual handling

b) Assess the risk of

injury

c) Reduce the risk of

injury

Written Assignment

2. To be able to understand how manual handling risk assessments contribute to improving health and safety

2.1 Outline one example of a manual handling risk in the workplace.

Written Assignment

2.2 Describe one situation where a generic risk assessment may be used in the workplace.

Written Assignment

3. To be able to understand the principles of good back care

3.1 Outline why the lumbar region of the spine is most likely to be damaged.

Written Assignment

3.2 Outline one activity for each of the risk factors below that are undertaken in the care environment

Awkward posture

Repetition

Static postures

Written Assignment

3.3

Identify one example of a psychosocial risk factor within your workplace

Written Assignment

4. To be able to understand the principles of how to move loads safely

4.1

Outline how the following efficient movement principles reduce the risk of injury to the handler

Written Assignment

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Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

Close to the load

Base of support

(centre of gravity)

5. To be able to move loads safely

5.1

Demonstrate how to move loads safely by completing: a) pre-transfer assessment b) application of efficient/safe handling movement principles to: - lifting and lowering a load - carrying a load - pushing and pulling a load

Practical Demonstration

6. To be able understand the risks of using controversial handling practices

6.1 Outline two risks for the handler and the person being moved using •Underarm drag method/lift •Bear hug/pivot

Written Assignment

7. To be able to apply safe practice for moving and handling to individuals with in the care and nursing home environment

7.1 Demonstrate application of safe handling practices for: a) Bed mobility without handling equipment and with handling equipment including individually and as part of a team b) Chair mobility without handling equipment and with handling equipment individually and as part of a team c) Walking a client without handling equipment and with handling equipment including individually and as part of a team

Practical Demonstration Question and answers

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Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

8. To be able to apply safe practice when using mechanical equipment

8.1 Demonstrate pre-user checks of mechanical equipment and slings, and safe practice in accordance with manufacturer’s instructions for mechanical equipment (active hoists and passive hoists including slings) for a range of appropriate transfers

Practical demonstration

Purpose and aims of Qualification

This qualification provides learners with the knowledge, understanding and skills to provide moving and handling interventions that are safe and dignified and meets Health and safety, welfare and human rights legislative requirements and current best practice.

Assessment Requirements

Learners must be assessed against published criteria detailed in RoSPA Centre Assessment Guidance.

Completion Time 7 hours

Contents

Learning Outcome 1: To be able to understand the reasons for safe handling practices The following to be included to meet Assessment Criteria 1.1, 1.2, 1.3

Definition of a manual handling activity - as stated in the Manual Handling Regulations 1992

(MHOR92) “Any transporting or supporting of a load (including the lifting, putting down, pushing,

pulling, carrying or moving thereof) by hand or by bodily force.”

The link between manual handling activities carried out in the workplace and the level of injuries

Effects of poor manual handling practices on the work force and users of the care service Legislation relating to Manual Handling Health and Safety at Work Act 1974 (HSWA 1974)

Employers Duties section 2 and 3

Employees Duties section 7 and 8

Manual Handling Operations Regulations 1992 (MHOR 1992)

Employers Duties

Avoid hazardous manual handling operations so far as is reasonably practicable;

Assess any hazardous manual handling operations that cannot be avoided

Reduce the risk of injury so far as is reasonably practicable

Review of the assessment

(a) When no longer valid; (b) Significant change in the manual handling operations

Page 12: Specification...Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes Version: 2 (updated version) Date: November 2018 N.B RoSPA qualifications

Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

Employee Duties set out (MHOR 1992) Each employee while at work shall make full and proper use of any system of work provided for his use by his employer in compliance with regulation Lifting Operations Lifting Equipment Regulations 1998 (LOLER 1998) To include - Requirements of Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) and its application within health and social care sector including the following pre-user checks:

Is the equipment as specified in the handling plan?

Do the hoist and sling have a ‘CE’ mark on them?

Is the person’s weight below the SWL of both the hoist and sling?

Are hoists and slings within LOLER thorough examination dates?

Has the hoist been serviced in accordance with manufacturer’s instructions?

Has there been any change in the individual’s circumstances since the handling plan was devised?

Has a visual check of the equipment been carried out prior to using it?

Is the environment ready?

Is there sufficient space to use the hoist safely?

How to visually check a sling for signs of wear and tear

How to check a hoist is working

Care of slings

Leaving slings in situation and the risks

Use of brakes

Learning Outcome 2: To be able to understand how manual handling risk assessments contribute to improving health and safety. The following to be included to meet Assessment Criteria 2.1 and 2.2

Definition of hazard and Risk

What a risk assessment is

Suitable and Sufficient Risk assessment based on Task, Individual Load, Environment, Other(TILEO)

Assessment of manual handling risk using TILEO and TILEO

Control of manual handling hazards

Types of risk assessment in the care environment, including their contents and use

- Individual

- Generic

Learning Outcome 3: To be able to understand the principles of good back care The following to be included to meet Assessment Criteria 3.1, 3.2 and 3.3 Structure and function of the spine, natural shape and vulnerability to injury if the natural “S” shape is lost including regions of the spine:

Cervical

Thoracic

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Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

Lumbar

Sacral

Facet joints

Inter-vertebral discs and damage.

Types and causes of back pain

Mechanical with link to poor postural habits

Gradual degeneration with link to occupations

Workplace risk factors for back pain and injury The following risk factors to be linked to activities and practice in care environment:

Awkward postures Bending and twisting

Force

Repetition

Static postures

Psychosocial risk factors.

Personal Risk Factors

- Age

- Physical fitness

- Drugs

- Chemical

- Biological

- Smoking

- Gender stature

- Clothing footwear

- Attitudes

Learning Outcome 4: To be able to understand the principles of how to move loads safely The following to be included to meet Assessment Criteria 4.1 The theory of efficient movement principles (principles of Safer Handling) and how they reduce the risk of injury when carrying out manual handling:

Flexed knees

Base of support- centre of gravity

Natural curves (avoid twisting)

Close to load

Secure hold

Use of head

Equipment checks Frequency and in accordance with manufacturer’s instructions

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Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

The role of a pre-transfer assessment TILEE/ TILEO based

1. Get as close to the load as possible (inside the base short lever arms) - principles of levers

2. Use of an offset base

3. Mobile base and feet travelling in the direction of movement

4. Keep your spine in line – avoid- top heavy bending, top heavy postures and twisting

5. Avoid fixed holds - keep the arms and elbows in the midline

6. Avoid sustained loading

7. Lead with the head

Learning Outcome 5: To be able to move loads safely Practical application of efficient movement principles to be undertaken by all learners and to include the completion of pre-transfer assessment to be undertaken for all handling tasks.

Lifting object from floor onto platform/table at waist height

Moving an object from platform to table at waist height to floor (lower to floor)

Carrying a load over a distance of 5 metres, negotiating a 90 degree turn

Pushing and pulling of loads/wheeled objects, designed to be pushed and pulled over a distance of 5

metres and negotiating a 90 degree turn (push with a turn).

Learning Outcome 6: To be able to understand the risks of using controversial handling practices The following to be included to meet Assessment Criteria 6.1 The requirement for manual lifts to be avoided due to the high risk of musculoskeletal injuries, physical discomfort and potential injuries to the person being moved and the handler. Examples of controversial handling and higher risk activities to be covered:

Through arm lift – two handlers and one

Under-arm drag Lift - use up the bed and to assist to standing, the risks to handler and person being

handled

Orthodox/ full body/cradle- the risks to handler and person being handled

Bear hug/pivot transfer - the risks to handler and person being handled

Learning Outcome 7: To be able to demonstrate safe practice techniques for moving and handling people in the care and nursing home environment

The following to be included to meet Assessment Criteria 7.1

Reinforcement of the efficient movement principles, communication and consent An overview of handling equipment

Use of rotating products

Slide sheets

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Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

Transfer boards Practical application of the following safe handling practices a) Bed mobility without handling equipment and with handling equipment including individually and as part of a team. B) Chair mobility without handling equipment and with handling equipment individually and as part of a team c) Walking a client without handling equipment and with handling equipment including individually and as part of a team N.B. – Equipment will be different within each care or nursing home and training should be focus on the equipment that the home uses.

Learning Outcome 8: To be able to apply safe practice when using mechanical equipment The following to be included to meet Assessment Criteria 8.1.

Importance of following handling plans and hoisting plans

Pre-user checks of hoists and slings

Different types of hoists

Sling types and suitability of users

Importance of following manufacturer’s instructions

Practical work to cover:

Sling fitting in chairs with slide sheets and without

Sling fitting in bed with slide sheets and without

Use of the hoist for bed to (wheel) chair, (wheel) chair to bed

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Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes

Version: 2 (updated version) Date: November 2018

Page 17: Specification...Specification – RoSPA Level 2 Award in Safe Handling for Britton Price Trained Care and Nursing Homes Version: 2 (updated version) Date: November 2018 N.B RoSPA qualifications

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