Date post: | 24-Jun-2015 |
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© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 1
Too muchpaperwork?
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 2
When doctors and nursesexpress dissatisfaction,paperwork is one of their mostfrequently expressed concerns.
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 3
What are we talking about?
Healthcare has a problem.
Speech recognition can help to solve it.
For speech to help, it has to be available.
There are multiple possibilities.
#1: Narrative capture anytime, anywhere.
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 4
Speech-enableyour mhealthapps
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 5
• Patients in need of attention
• Clinical staff in need of answers
• Personal need for rest, familytime and reflection to be a betterpractitioner
A doctor’s challenge
How would you like to be this patient?
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 6
Inadequateinformation
Capturing offlat text
Illegibleentries
Misinterpretations
Lack ofshareable
information
Longturnaround
time,backlogs
Lack ofuniform
capturing
Loss ofreports,
recordings,etc.
Finalsignatureoften “in
good faith“
Threats tocare quality
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 7
Documentation is the lifebloodof healthcare
Comprises the essential buildingblocks for all healthcareprocesses
Each step must be accuratelyand thoroughly documented
Obtaining a history
Performing a physicalexamination
Ordering tests andevaluating their results
Establishing diagnoses
Prescribing therapies andmonitoring the course oftreatment.
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 8
mHealth usability challenges
VOICE
WPM
TYPING
WPM
Documentation, data entry and information retrieval
Navigation, search, saving clicks: USER EXPERIENCE
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 9
Speech recognition leads toproven benefits
50-90%
improvement inreport turnaround
Basel University, CH
7%
productivity gainacross hospital
Vejle, DK
€900,000
annual savings
Ullevaal, NO
2.4 min
average TAT
HCA, UK
10 hours
saved per report
CETIR, ES
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 10
It all starts with availability
Old: Doctors go tothe computer
Now:Computingcomes to thedoctor
As documentation requirements grow,make it available everywhere
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 11
Rapid deploymentin hours not weeks
Nuance HealthcareServices Platform
Voice
Platform-specificDevelopment kits
How we make it workmHealth apps powered by Nuance
Develo
pers
Text & data
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 12
Nuance HealthcareServices Platform
Voice
How we make it workmHealth apps powered by Nuance
Users
Text & data
Mobile
Desktop
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 13
Top 5 advanced capabilities
1) Specialized medical speech and language models achieve highlevels of accuracy and automatic data formatting
2) End-to-end encryption and data security supportive of patientprivacy laws and security standards, available as on-premise platform
3) Rapid application integration
4) Flexible options for multi-modal input and navigation - mix voice, touchand typing, creating a seamless user experience
5) Support for multiple devices and operating platforms inclcapabilities for building applications for iOS (iPhone, iPod, iPad), forAndroid (v2.2 and above) for Windows (.Net) and browser-basedapplications for Windows & Mac OS
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 14
Experience it today!Healthcare apps powered by Nuance
Haiku/CantoPowerChart Touch
EMRs, Specialty POC Solutions, Communication Tools…
Global Platform—22 languages!NA+EMEA+LATAM+APAC
Strong Developer Community500+ Registered Evaluations
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 15
Improved usability raisesdoctor and nurse satisfaction
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 16
Putting patients back atthe centre of care
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 17
@voice4health
www.nuance.co.uk/healthcare
Healing Healthcarewith Voice