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SpinVox & Twitter: Extending Customer Service

Date post: 06-May-2015
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Description:
Originally put together for the Porter Novelli 'Everything about Twitter Day', this presentation gives a brief overview of how James Whatley - aka @whatleydude - uses Twitter daily for and on behalf of his employer, SpinVox.
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Transcript
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“@whatleydude”

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@whatleydude

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“But why?”

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It’s Simple

• Be Yourself• Add Value• Aid the needy• Correct facts• Answer when called

(but refrain from wading in)

• And ultimately...

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“Why are you here?”


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