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Proven track record in the airline

industry

Active in Travel &

Transportation, Hospitality,

Insurance and Banking

Industries. See who we are

Key player in the z/TPF & z/OS

market

Hosting IaaS / PaaS

Operations

Maintenance/Support

Experts in Air Transportation

IT Solutions

Assessment

Consulting

Training

Outsourcong

Out-tasking

Your Travel & Transportation IT Partner

SPIRIT/21 SwitzerlandInnovative. Competent. Reliable

Our Services Our CustomersContact UsAbout Us

Services Specialists and Teams for

IT- & Skilled Processes

InnovationIT-Transformation –

Data-center of tomorrow

Solutions

Applications, Middleware &

Systems tools

IoT, Apps and Integration

Operations & Maintenance

Our Portfolio for AirTransportation

Network

Mobile

Hosting

Our Air Transportation Portfolio - Solutions

Solutions

Migration

z/TPF

z/OS

PSS

Tools

System tools

Quality and Performance

Optimization Tools

Regression Test Tools

Development Tools

Trainingz/TPF

z/OS

Mobile

Multi-Platform

Multi-Device

On-Demand

Hosting

z/TPF

z/OS

PSS

ConsultingOutsourcing

Out-tasking

Operations

Level 1 to 3

System Maintenance

Application Maintenance

NetworkLAN / WAN

Security

Innovation

Our Air Transportation Portfolio - Innovation

Mobile Apps

Web

Interface

Tools

Open System

Development

Environment

Datacenter of tomorrow

Open system

Integration test

tools

Regression Test

Tools (e.g. for

RTDP or NDC)Quality

Assurance Tools

Services

Our Air Transportation Portfolio - Services

Out-tasking

Outsource IT staff and IT

processes to SPIRIT/21 without

disruption of service

1st to 3rd level operations

support and coverage with 24/7

availability. You would benefit

from our solid experience and

extensive service management

expertise

Training

Performance & Quality

Audit

Many courses available in

z/TPF, z/OS environments

and Network

We help you optimize your system

resource usage, reduce costs and

increase productivity

We can act as adjunct staff

resources to your IT team and

bring with us specific expertise

backed by sophisticated tools

and best practices

Operations

Outsourcing

TOOLS

Our portfolio of tools is

extensive and we are

continuously striving to design

and develop new software to

help not only in daily work but

also to improve quality

insurance and reduce time to

market.

S/DEVELOPMENT – DEVELOPMENT TOOLS

s/XREF - allows easy source lookup of Assembler, C & C++ programs, program flow analysis and free text

search

s/LISTING- useful tool to search all compiled listings. It supports multiple source code version listings

s/DUMP- Reporting tool for applications and system dumps with features such as multiple search criteria (per

complex, per type, applications area, date/time), transfer report to text and print facility

S/MIDDLEWARE

s/XML - Facilitates for XML messaging for a TPF based application. Web GUI based maintenance features such

as editing, testing/validating and managing XML schemas library.

s/EDIFACT - Facilitates for web GUI based maintenance and dynamic EDIFACT message version upgrades. It

supports Web Services and includes simulators which obviate the need for an external system and test tools

s/MSW - : This covers a whole range of type-B message tools: connection settings, error reports, detailed

statistics, message facility and operations & administration tools.

s/HTH - : IATA Host-to-Host protocol management through web user interface. This includes logical definition,

user entry log, error log & alerts, statistics and administrator tools.

s/Webserver - TPF embedded HTTP server, allows for HTTP client or web browser functionality.

TRAVEL, TRANSPORTATION AND HOSPITALITY

PSS, DCS, Regression Test Tool,

AIRPORT MANAGEMENT, AIR TO GROUND LINK (AGL)

MOBILE APPLICATIONS

All DCS functions on a tablet: Check-in, SEATMAP, API, Baggage tags and more

SOFTWARE ON DEMAND

Our portfolio of tools is extensive and we are continuously striving to design and develop new software to

help not only in daily work but also to improve quality insurance and reduce time to market. If you have a

specific need, we are ready to discuss it, in order to determine your exact specifications and develop a tailor-

made solution that is right for you.

REGRESSION TEST TOOL

Java application submitting a bulk of application messages to an RTDP or other server system and to write the

responses to file. The same bulk of messages would be submitted to different RTDP or other server systems

and the respective response files would then be compared with each other.

HOSTING, MIGRATION, OPERATIONS

& NETWORKING

We specialize in Hosting, Migration,

Operations and Networking services for

z/OS, z/TPF, z/Linux, z/VM and ALCS

infrastructures notably in the Travel,

Transportation, Hospitality and Banking

sectors

HOSTING

IaaS – we manage all physical

components of the infrastructure

PaaS - we manage all physical

components of the infrastructure

including the running thereof

SaaS – we manage not only all of the

infrastructure, we run it too and

manage your applications and

Data

MIGRATION

Re-platforming, Data migration, conversion or

transformation, Software migration or

modernization

OPERATIONS

1st, 2nd and 3rd level operations of your

infrastructure and Application environment

NETWORKING

Network engineering and 1st, 2nd and 3rd

level support on your network environment

OUTSOURCING

Whether you want to reduce cost, face issues in IT resources, plan to

sunset your existing IT environment or simply concentrate on your core

business, we have the solution for you. As an external service provider

SPIRIT/21 can effectively deliver IT-enabled business process,

application services and infrastructure solutions for your business

outcomes with a guaranteed quality level and delivery.

SPIRIT/21 has a solid background in outsourcing services and our

success stories include Hewlett-Packard and IBM. We can offer several

options, including: Transferring over part or all your IT staff to SPIRIT/21

without disruption of service and our company takes responsibility for

of all service level agreements. Transfer part or all your IT processes to

SPIRIT/21

OUT-TASKING

If your company embarks on a new IT project or needs help to complete

specific tasks, we offer to be your out-tasking partner. We can act as

adjunct staff resources to your IT team and bring with us specific

expertise backed by sophisticated tools and best practices.

SPIRIT/21 can also provide 1st to 3rd level operations support and

coverage with 24/7 availability. You would benefit from our solid

experience and extensive service management expertise.

CONSULTING

We can provide highly skilled and experienced consultants in z/OS,

z/Linux, z/VM, z/TPF, ALCS and Networking

COMPETENCIES

We provide highly skilled and

experienced consultants and

educators in many specialties and

technologies including but not

limited to System Engineering, PSS

Application Development and

Network Engineering

CONSULTING AND TRAINING

TRAINING

Our experts will take the time to understand your company's learning needs so that we can provide a training

solution that satisfies your business objectives. We offer training programs in the following areas

z/TPF, TPF and ALCS

IBM z-Architecture Introduction, z/TPF Operating System, s/390 and 64 bit Assembly Language

z/TPFDF and Structured Programming Macros, z/TPF C/C++ Programming

z/TPF, z/TPFDF Dump Solving, Advanced z/TPF Courses

z/TPF, TPFDF, z/TPFDF Database Design / Administration, Application Packaging for z/TPF

XML on TPF, z/TPF C/C++ Dump solving, z/TPF for operations / operators, EDIFACT & XML Fundamentals

IATA Host-To-Host Protocol Internals, Message Switching (Type-B) Fundamentals

z/OS

Mainframe Data Storage Management , z/OS Concepts & Facilities

z/OS Diagnostics & Debugging, z/OS Performance & Tuning

z/OS UNIX System Services, Using z/OS Assembler

RACF for z/OS Systems Programmers, RACF Administration

RACF for z/OS Systems Programmers, Troubleshooting z/OS MVS System Dumps

Troubleshooting z/OS Operational Problems, Advanced Assembler and Macro Usage

TECHNOLOGIES

We specialize in -

Z/OS

• Programming- Assembler, Database, PL/1, REXX,BASE SAS, ROSCOE

• TSO / ISPF, JES2, JES3, RMF, ISMF, SDSF, DFSMS

• Mainframe Database

• z/VM

• z/Linux

• RACF Security

• Tivoli- Work Load Scheduler

• CA Products (Netmaster, Solve, Sysview)

• WebSphere MQ

.

Z/TPF AND ALCS

• Programming- Assembler, SPM, C, C++, Java, PHP, PERL, REXX, EJB, JSF, HTML, XML

• TPFDF, z/TPFDF

• Systems programming

• Middleware- EDIFACT, XML, HTH (type-A), Message Switching (type-B)

• Software Development Environment

• TPF Communications (TCP/IP, MATIP, MQ Series)

• System Administrations and Operations

TECHNOLOGIES

We specialize in -

MOBILE

• Mobile Device – Deploying, Securing, Monitoring, Integrating and Managing Mobile Devices

• Mobile Dashboards – Information out of data data representation technologies: HTML5, CSS 3, Java Script, Office Open XML, PDF, SQL-Server, .NET

• Mobile Cockpits – Business processes management technology used: HTML5, CSS 3, Java Script, Office Open XML, PDF, SQL-Server, NET WebAPI, SignalR

CLOUD

• Engineering CLOUD – Development and Testing in the CLOUD (NICE, Netapp, ANSYS, CFX, LS-DYNA, Win Server 2008 HPC, LSF)

• Private CLOUD – VIRTUALIZED INFRASTRUCTURE (KVM, Vmware, Hyper V, Xen, Windows/ Linux/ Unix)

– MANAGED BACKUP SERVICES (TSM, Commvault, Backup Exec, Netapp / IBM / HP)

NETWORKING

• LAN/WAN

• Checkpoint Firewall

• Blue Coat

• Juniper Networks

• CISCO

• Brightmail Gateway

• Network Security

PSS

SPIRIT/21 Passenger Service Solution (PSS) is a next-generation airline customer service solution built

on ATRAXIS era, industry-leading service-oriented architecture for transportation. PSS automates all

major passenger service functions: pricing, shopping, reservations, ticketing, check-in, seat

assignment, and ancillary service sales

Existing passenger service systems, many of them built piecemeal over several decades, make it hard

to respond to change. To remain competitive, you need technology to improve your innovation, agility,

optimization and risk management. PSS has been designed from the ground up to help you accomplish

these objectives.

Collecting and managing data during every interaction, PSS gives you greater insight into your

customers. It helps you establish the true business value of each relationship. We cut the risks of

migration and help you become more efficient so you can improve revenue and get competitive ideas

to market fast.

With PSS, you can use real-time, lifetime customer information to deliver the personal service and

greater value that build loyalty and repeat business. You can give customers and employees up-to-date

information that’s easy to use. You’ll have exceptional flexibility for control over your sales channels,

and data ownership without the constraints of traditional systems.

Performance & Quality Assessment

We specialize in systematic and independent

examination of z/TPF- Applications, dBase

(TPFDF), Systems and Middleware to assess

compliance with specifications, performance

efficiency and quality.

We make recommendations towards

improvement and optimization of software and

thus performance, resulting in cost savings for

your organization.

ABOUT US

SPIRIT/21 IT Services AG Switzerland

Team

FrankMiska

Director

Andreas Sutter

Chief OperatingOfficer

Peter Mathies

Delivery Manager

Kamel Foudil

Sales Lead

Lazarus Bohale

Sales Lead

StephanMaerki,

Service Manager

Who We Are

Our organization specializes in IT Services,

notably z/TPF and z/OS environments. Today

we provide many services, including:

infrastructure, hospitality, travel &

transportation consultancy, banking and

insurance. We also host Swiss Airlines, SNBA,

Malmö Airways and Küoni. Our main office

and datacenter are conveniently located in

the business center of Zurich airport and this

is where most of our staff are based. The

main team consists of twenty nine highly

qualified z/TPF specialists, twelve z/OS

experts and four senior network consultants.

Our track record shows regular

overachievement of SLAs. We have been

consistently maintaining a level of service

beyond our customers’ expectations.

Zurich Headquarters & Datacenter location

IT-Services and Consulting

1998: SPIRIT/21 founded in Germany

2007: SPIRIT/21 founded in Switzerland and in Austria

Around 15 subsidiaries

Ca. 500 employees and 300 freelancers working for SPIRIT/21

Revenues: 66 Mio. € (2014)

CONTACT US

ZURICH

SPIRIT/21 IT Services AG

Balz-Zimmermannstrasse 7

8058 Zurich-Airport

Switzerland

Tel: +41 44 829 21 58

sales@spirit21.com

CUSTOMERS