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STRATEGIC PERFORMANCEMANAGEMENT SYSTEM (SPMS)
March 20. 2014 (8:30 12:00 PM)
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OB ECTI!ES OF SPMS "OR#S$OP
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To orient participants on the rationale,scope and features of the SPMS pursuant to CSC MC No. 6, 2012.
To gain appreciation andunderstanding of PerformanceManagement System PMS! as an
essential "# tool to impro$e employee performance and achie$eorgani%ational goals and priorities.
To guide participants or PMT mem&ers
OB ECTI!ES OF SPMS ORIENTATION%"OR#S$OP
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Insanity is doing the same thing
over and over again andexpecting diferent result.
ALBERT EINSTEIN
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MA&'GO
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MAS MA$IRAP ANGSPMS #AYSA PES
MAB'SISI
TOTOO NA BA IYAN
&I NA BA PAPA ITAN YAN
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Civil Service Commission Strategic PerformanceManagement System
"h* r+,-ac+ PES / h SPMS
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PERFORMANCEE!A 'ATION
SYSTEM CSC MC 1 1
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PERFORMANCEE!A 'ATION
SYSTEM
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(ocused only onindi$idual
performance andcontri&ution.
)cti$ity &ased not
output oriented
*ses cross+ratingsystem super$isor,su&ordinate, peer,clients!
eha$ioral indicatorsare not accurate
"$AT S "RONG
"IT$PERFORMANCEE!A 'ATIONSYSTEM (PES)
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PERFORMANCEMANAGEMENT
SYSTEM
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PERFORMANCEMANAGEMENT
SYSTEM
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Performance Rewardingand Development Planning
1
2
3
4
Performance Reviewand Evaluation
Performance Review
and Evaluation
Performance Planningand Commitment
Performance Monitoringand Coaching
PERFORMANCE MANAGEMENT SYSTEM(Four Stage Cycle)
Per formance Reviewand Evaluation
Performance Rewardingand Development Planning
Performance Monitoringand Coaching
Performance Planningand Commitment
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-utputs and performance
lin toorgani%ational goalsand priorities
-utput &ased and notacti$ity centered
#eplaces the tediouscross rating system'ith simpli/ed ratingscheme
Team'or approach
"$Y IS SPMSBETTER T$ANPES
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SPMS Para /56 Sh/7 Ar+a Para /56 Sh/7
Fr 6 TPerspective Evaluation ManagementFocus Activities/Inputs Outputs and
outcomes
Indicators Performance indicators(e.g., no. of resolutionsprepared)
Success indicators(e.g., no. of casesresolved wit in !"da#s )
Performancealignment $ocus on individual(competition) Align individual tooffice/organi%ation(teamwor& andcolla'oration)
Role ofSupervisor
Evaluator oac /mentor
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EGA BASESOF SPMS
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oint #esolution No. o$erning Principles of
the Modi/ed Compensation 3 PositionClassi/cation System and ase Pay Scheduleof the o$ernment! of the Congress of thePhilippines
Section 44, Chapter 5, oo of the 78ecuti$e-rder 292
Section 5 of )dministrati$e -rder No. 2 1
CSC Memorandum Circular No. 6, s.2012:mplementing uidelines of SPMS!
EGA BASES OF SPMS
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CSC shall de$elop a PerformanceManagement System that 'ill ensureindi$idual performance shall &e lin ed'ith organi%ational performance toenhance performance orientation
:nstitute a Performance 7$aluationSystem &ased on o&Aecti$ely measured
output and performance of personneland units.
EGA BASES OF SPMS
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Measures of performance resultsre$ie'a&le o$er period of the SPMSimplementation $is+B+$is the targetedmilestones organi%ational priorities !
Pro$ides $eri/a&le &asis in assessingorgani%ational performance and
collecti$e performance of indi$iduals inthe organi%ation
SPMS FOC'ES ON:
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idelines in the 7sta&lishment a:mplementation of )gency SPM
CSC Memorandum Circular No !" s #$%#
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uidelines in the 7sta&lishment and
:mplementation of )gency StrategicPerformance Management System SPMS!
ac ground, Concept and -&Aecti$esasic 7lementsey Players and #esponsi&ilities
The SPMS Process
#ating Period and #ating ScaleSu&mission of )gency SPMS to CSC
CSC MEMORAN&'M CIRC' AR NO. 9 .2012
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uidelines in the 7sta&lishment and
:mplementation of )gency StrategicPerformance Management System SPMS!
ac ground, Concept and -&Aecti$esasic 7lementsey Players and #esponsi&ilities
The SPMS Process
#ating Period and #ating ScaleSu&mission of )gency SPMS to CSC
CSC MEMORAN&'M CIRC' AR NO. 9 .2012
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uidelines in the 7sta&lishment and:mplementation of )gency StrategicPerformance Management System
SPMS!
SPMS :nitiation ; :mplementation *ses of performance #atings
Sanctions )ppeals (orms -PC#, @PC#, :PC#!
CSC MEMORAN&'M CIRC' AR NO. 9 .2012
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OPCR &PCRa; IPCR F r6
SPMS RATING !RMS "!PCR# DPCR# IPCR$
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MFO S'CCESSIN&ICATORS
(Tar5+ =/- /;5
/; Br5*.
Mar/, aacc r /;5 B- 5 C +
a; ar >*+; 7 2;
+6+ +r
P2? M/--/ ; ? 3 ? 4.3
c c@
Letters
re(orts
SPMS RATING !RMS "!PCR# DPCR# IPCR$
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OPCR
O c+ P+r7 r6a;c+ C 66/ 6+;
a; R+ /+ (OPCR) F r6:
M(-;-utput
Success :ndicator Target DMeasure! )llotted udget @i$ision ; :ndi$idual )ccounta&le )ctual )ccomplishments #ating Columns E D 7 D T F )! #emar s
! ICE PER !RMANCE C!MMITMENT AND RE%IE& "!PCR$
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MFO S'CCESS
IN&ICATORS(Tar5+ c 6,+ +;c*a; ar :
No. ofemployees
trained1,000
employeestrained!
No. of scholars
enrolled in
&/ r/>= / ; 7
Tar5+ &+,ar 6+;S a
S=> r /;a + 1:
500 employeestrained 250 scholarsenrolled
S=> r /;a + 2:
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Performance Measures@imensions! are
per$ormance level yardstic scomputed through the units o$
or measurements andaccording to their $unctions.
SPMS RATING !RMS "!PCR# DPCR# IPCR$
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MFOS'CCESS
IN&ICATORS(Tar5+ =/- /;5 /;Br5*.Mar/, aacc r /;5 B- 5 C +
a; ar >*+; 7 2;
+6+ +r
P2? M/--/ ; 2 3 2 2.3 Nach/+ +
=+
Letters ? ? ?
Re(orts
T*TAL
!PCR # DPCR AND IPCR
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ACT'A
ACCOMPIS$MENTS
RATING(Tar5+ < M+a =r+ ) REMAR#S
Q E T A
%
#
5
=a-/ *%=a; /
*
T/6+-/;+E +c / +;
+
A +ra5+
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1. 'A ITY OR EFFECTI!ENESS
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)ccepta&ility Meetings standardsClient satisfaction 'ith
ser$ices rendered )ccuracy Completeness orcomprehensi$eness
of report
1. A ITY OR EFFECTI!ENESS
EJAMP E OF 'A ITY OR EFFECTI!ENESS
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O'TP'TS TEST OF MEAS'REMENT78cellent Client
Satisfaction #atingfor CSC (rontlineSer$ices in 201
Client satisfaction 'ith
ser$ices rendered
uilding Plans and
designs
)ccording to standards
of uilding Code and@PG"
(inancial Statement
reports
Prepared and su&mitted
'ith accurate andcorrect entries e$ery10 th day of the follo'ingmonth
udget proposals; Minimal changes and
T$REE (3) &IMENSIONS OF PERFORMANCE
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2. 7
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standard response time
num&er of reLuests;applicationsacted
upon o$er a num&er reLuests ;applications recei$ed
optimum use of resources e.g.money,
logistics, o
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O'TP'TS TEST OF MEAS'REMENT
No. of clearancesissued 'ithin 4+5hours from receipt ofreLuests
Standard response timefor e$ery transaction
&ased on standards ofo
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4. Timeliness measures i$ thetargeteddeliverable as done ithin the
scheduled or expectedtime$rame.
&eeting deadlines as set in theor plan
EJAMP ES OF TIME INESS
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O'TP'TS TEST OF MEAS'REMENT50 tra
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'A ITY EFFECTI!ENESS TIME INESS
Acc+, a>/-/ * S a; arr+ , ; + /6+
M++ /;5+a -/;+ a +
/; r@ ,-a;Acc=rac* N . 7
r+K=+ %a,,-/ca
/ ;Ac + =, ; ; . 7r+K=+ %a,,-/ca/ ; r+c+/ +
C-/+; Sa / 7ac / ;/ h +r /c+
r+; +r+
M++ /;5S a; ar
O, /6=6 = + 7r+ =rc+(6 ;+* - 5/ /c
c+ =,,-/+ )C 6,-+ +;+ %C6,r+h+; / +;+7 R+, r
Cr+a / / * r
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+xample o$
CSC STAN&AR&SOF MEAS'REMENT
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&ESCRIPTION OF RATINGS FOR EFFICIENCY
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MFO MEAS'RESR+,-/+ K=+r/+ +;
/ h/; 1?a* =, ;
r+c+/, >* h+$RM O c+
? R+,-/+ +; / h/; a;
a +ra5+ 7 10a*4 R+,-/+ +; / h/; a;a +ra5+ 7 11 14
a*3 R+,-/+ +; / h/; a;a +ra5+ 7 1?
a*
2 R+,-/+ +; +-a*+ >* a;a +ra5+ 7 1 .? a*
1 r+,-/+ +; +-a*+ >* a;a +ra5+ 7 8
r 6 r+ a
&ESCRIPTION OF RATINGS FOR 'A ITY TIME INESS
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MFO MEAS'RESM-) &et'een
the CSC anda'ard gi$ing&odies on theintegration ofC standards totheir criteriasigned &y endof Septem&er2014
Eualitymeasured &yaccepta&ility onthe terms 3
? MOA a,,r + >* h+
C 66/ / ; =, ;1 ,r+ +; a / ;4 MOA a,,r + >* h+C 66/ / ; =, ;
2;
,r+ +; a / ; / h6/;/6a- cha;5+3 MOA a,,r + >* h+C 66/ / ; =, ;
2 ; ,r+ +; a / ; / h 6aH rcha;5+2 MOA a,,r + >* h+C 66/ / ; =, ;
3 r ,r+ +; a / ; / h6/;/6a- cha;5+
&ESCRIPTION OF RATINGS FOR 'A ITY TIME INESS
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MFO MEAS'RESM-) &et'een
the CSC anda'ard gi$ing&odies on theintegration ofC standards totheir criteriasigned &y endof Septem&er2014
Time frame forthis acti$ity is 6months or 120G@!
? MOA /5;+ /; -+ ha; 84
a*4 MOA /5;+ / h/; 8? 10
a*
3 MOA /5;+ / h/; 108 13 a*
2 MOA /5;+ / h/; 138 180 a*
1 MOA /5;+ >+* ; 180a*
&ESCRIPTION OF RATINGS FOR 'A ITY TIME INESS
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MFO MEAS'RESOr/+; a / ; ;PRIME $RMc ; =c + >*EO March 2013
(-uality o$conduct o$'rientationactivity measuredby participants%
post evaluationresult)
? A +ra5+ = a; /;5 ra /;5
7 ,ar /c/,a;
4 A +ra5+ +r* a / 7ac r*ra /;5 7 ,ar /c/,a;
3 A +ra5+ a / 7ac r* ra /;57 ,ar /c/,a;
2 A +ra5+ =; a / 7ac r*ra /;5 7 ,ar /c/,a;
1 A +ra5+ , r ra /;5 7,ar /c/,a;
&ESCRIPTION OF RATINGS FOR TIME INESS
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MFO MEAS'RESOr/+; a / ; ;PRIME $RMc ; =c + >*EO March 2013
( ime Frame $orthis activity is /months or 01days)
? C ; =c + / h/; ? a* r
-+
4 C ; =c + / h/; 9 80a*
3 C ; =c + >* +; 7 1 K=ar +r r/ h/; 81 103 a*
2 &+-a*+ >* 14 1? a*
1 &+-a*+ >* 6 r+ ha; 4?a*
&+ +r6/;+ S=cc+ S a; ar >* r+7+rr/;5 D
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Citi%enOs Charter #) 6 14 Code of 7thics 3 7thicalStandards!-P7S #eference Ta&le
)ccomplishment #eports forhistorical data!
enchmar ing #eportsSta eholderOs (eed&ac #eports
& r6/; S cc S a; ar r 7 rr/;5 D
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