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Sprint MultiLine for Salesforce Integrate your Sprint MultiLine solution with Salesforce to improve client relationships, streamline workflows and boost productivity. MultiLine lets you put a fully- managed, company phone line on your employee’s personal devices. Now, with Salesforce integration, it’s even better. With the integration, your employees’ business calls using the MultiLine app are automatically logged in Salesforce, saving time and improving visibility. It helps your mobile teams— salespeople, wealth managers or financial advisors—work smarter, letting them: • Increase on-the-go productivity • Improve your customer experience, fostering deeper relationships • Generate data-driven insights for managers and strategists In short, integration helps you squeeze more value from Salesforce and from MultiLine. Click-to-call & text Users make and receive calls and texts and access core business phone functions without leaving Salesforce. That means more time closing deals and less time navigating tabs. Auto data-capture A record of all calls and messages from Sprint MultiLine is instantly captured and logged automatically within the customer relationship management (CRM) system, eliminating manual entry and giving complete visibility into client interactions. Productivity and compliance Automate daily tasks with quick-reply texts and the ability to add notes during or after calls. Supports Sprint MultiLine’s compliance features, including voice and text recording, lexicon and SMS opt-in. An unparalleled user experience
