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Sprout Social - Product Overview

Date post: 09-Feb-2017
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Sprout’s Social Media Management platform is used by leading companies around the world to more effectively manage social channels and provide an exceptional customer experience. Social Media Engagement, Publishing & Analytics—Built for Large Teams A Powerful Platform for Social Business PUBLISHING ANALYTICS ENGAGEMENT
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Page 1: Sprout Social - Product Overview

Sprout’s Social Media Management platform is used by leading companies around the world to more e�ectively manage social channels and provide an exceptional customer experience.

Social Media Engagement, Publishing & Analytics—Built for Large Teams

A Powerful Platform forSocial Business

PUBLISHING ANALYTICSENGAGEMENT

Page 2: Sprout Social - Product Overview

World-ClassEngagement Tools

Reach your audience and promptly reply to your customers in

our increasingly social world. Sprout enables you to engage on any

platform and makes it incredibly e�cient to stay connected.

1.866.878.3231sproutsocial.com [email protected]

HELP.HELP.

Question

UNIFIED INBOX

Never miss an important message.Monitor all of your social channels

in the Smart Inbox.

SOCIAL CRM TOOLS

Complete archive of all yourhistorical conversations.

Smart InboxSmart Inbox

Sprout Social

PROFILES

Cafe Sprout Chicago

Sprout Social

Cafe Sprout Chicago@SproutCafe Thanks for my awesome coffee this morning!sent 8 minutes ago

Can’t wait to try out the new @SproutCafe this morning!sent 20 minutes ago

Stopped in Sprout Cafe, really enjoyed the service there :)sent 17 minutes ago

Loved my experience at the new coffee shop down the street.

22 Commented on status “Sprout Social has...cafe.”Commented on status “Sprout Social has...cafe.”

You have a cafe now! That’s such great news. Definitely checking that out this morning.

22 Commented on status “Sprout Social has...cafe.”Commented on status “Sprout Social has...cafe.”

@SproutCafe Thanks for my awesome coffee this morning!sent 8 minutes ago

HAPPY CUSTOMERS

All the tools you need togive your customers a seamless,

positive experience.

Page 3: Sprout Social - Product Overview

Seamlessly IntegratedPublishing Features

Control your message and create a consistent experience across your social

channels with a single click. Simultaneously post messages to Twitter, Facebook

and LinkedIn from Sprout’s easy-to-use message compose tool.

1.866.878.3231sproutsocial.com [email protected]

DRAFT CONTENT

Create drafts to jot down your ideas or save content for review.

COLLABORATIVE CALENDAR

Set the exact date and time your messages publish.

140140

SAVESAVE

You can now save a draft of a message for peer review & approval!

10:35 AM

M E S S A G E Q U E U E D F O R

EFFORTLESS SCHEDULING

Quickly schedule messages with the Sprout Queue.

Or select ViralPost™ to publish at your followers’ optimal engagement times.

Page 4: Sprout Social - Product Overview

Measure social performance to identify strengths and areas for improvement.

Sprout provides your team with a centralized data store of all of your social

analytics to help make sense of your entire social strategy.

Centralized Reporting& Analytics

1.866.878.3231sproutsocial.com [email protected]

REPORT ACROSS

Networks Teams Customers

Includes Unlimited

Reporting

Better understand your content’s performance with

message-level analytics.

Muti-format export options for presentation-

ready reports.

Page 5: Sprout Social - Product Overview

Team Collaboration

Sprout makes it easy for teams to collaborate e�ciently,

whether engaging with customers, publishing new

content or analyzing social media success. You’ll always

know which tasks need attention and won’t duplicate

e�orts or get wires crossed.

1.866.878.3231sproutsocial.com [email protected]

@alanthegreat I will be there as well, funny enough taking the stage to speak.

npturner replied to alanthegreat 15 hours ago

LIVE ACTIVITY UPDATES

Avoid duplicate e�orts with real-time updates.

ASSIGN TASKS

See who is available now and route messages to the

appropriate person or deparment.

SUPPORT INTEGRATION

Create a support ticket from any social message.

onlineYour comment (viewable only to team members)

@sproutsocial You’re welcome! I would be happy to hear how you handle the road-feel thing also (since I only demoed Junction).

Page 6: Sprout Social - Product Overview

A FEW OF OUR HAPPY CUSTOMERS

for Enterprise

The Platform of Choicefor Social Business

Our customers are industry leaders of all sizes who recognize the need to deliver an exceptional social media experience.

“Sprout Social has easy-to-use functionality that perfectly fit the needs of our enterprise. By being able to track conversations, assign tasks and search keywords, we have streamlined our team and are able to reach more posts.”

– KATIE HOLLAND Social Media Supervisor, McDonalds USA

“Sprout Social has easy-to-use functionality that perfectly fit the needs of our enterprise. By being able to track conversations, assign tasks and search keywords, we have streamlined our team and are able to reach more posts.”

– KATIE HOLLAND Social Media Supervisor, McDonalds USA

[email protected]

• Unified Smart Inbox to streamline engagement

• Social CRM tools with shared customer records

• Advanced scheduling & publishing tool including ViralPost™

• Sophisticated analytics & unlimited custom reports

• Customer support features like tasks and Helpdesk integration

• Team collaboration tools including live activity updates

• Unified Smart Inbox to streamline engagement

• Social CRM tools with shared customer records

• Advanced scheduling & publishing tool including ViralPost™

• Sophisticated analytics & unlimited custom reports

• Customer support features like tasks and Helpdesk integration

• Team collaboration tools including live activity updates

6 R E A S O N S T O

LOVE SPROUT6 R E A S O N S T O

LOVE SPROUT


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