Use Rainbows, Hot Tubs & Sailboat to Build Better SharePoint Solutions

Michelle Caldwell

ICC

2 | SharePoint Saturday Michigan 2012

Housekeeping

• Please turn off all electronic devices or set them to vibrate.

• If you must take a phone call, please do so in the hall so as not to disturb others.

• Wireless is available to all attendees with a valid Michigan ID, just find the nearest sign-up terminal

• Follow SharePoint Saturday Michigan on Twitter @spsmi and hashtag #spsmi

• Join us for SharePint after the closing

Chammps301 West Big Beaver Road Troy, MI 48084

Thanks to our sponsorsEvent

Exhibit

Web

About Michelle

@shellecaldwell

linkedin.com/in/michellecaldwell

mcaldwell@iccohio.com

Michelle Caldwell

SharePoint Portfolio & Delivery Executive @ ICC

Conversations

“Smarter conversations equals better products, it’s so f*&#@ing obvious” -Hugh MacLeodGapingvoid.com

“Start with getting better at collaboration to demonstrate software sooner.”-Dean StevensLeadingagile.com

“Information and Tactics are not assets –Relationships and Conversations are.”-Mindmulch.net

SharePoint Rocks!

You wouldn’t be here if you didn’t think so

Disclaimer

Why is it so Hard?

IT and Business speak different languages

Believe it or not - SharePoint Knows Nothing!

TECH FEATURES

I want a Wiki….

You need an InfoPath

Form

You need Nintex

We need FAST

I want a KPI

Dashboard

You need Blogs

SharePoint is Not the Problem

What Can We Do?

“Insanity is doing the same thing, over and over again, but expecting different results.” ― Albert Einstein

“The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.” ― Albert Einstein

Why is it so hard to get Good requirements?

Most Meetings are Unproductive

The Facts

• 11 million

• 61.8 meetings a month

• 50% unproductive

• 31 hours per month

The Affects

• 91% Daydreaming

• 96% Miss Meetings

• 95% Miss parts of Meetings

• 73% Bring other work to Meetings

• 39% Fall Asleep

Why Games?Even Cats learn from

games

…games are, first and foremost,

learning systems..

- Learning Institute of Games

Elements of Serious Games

• Structured

• Rules

• Purposeful

• Definite outcome

• Time-bound

• Time boxed

• Participatory

• Success depends on everyone pitching in

• Unbiased

• Even-handed and impartial

SERIOUS GAMES ARE NOT

Serious Games

Gamification

Brainstorming

Simulation

eLearning

Role-playing

Where can I find out more?

Sample list of Innovation Games

• 20/20 Vision

• Buy a Feature

• Give Them a Hot Tub – “Hot Tub Time Machine”

• Me and My Shadow

• Product Box

• Prune the Product Tree

• Speed Boat – Sail Boat

• Spider Web

• Start Your Day

• The Apprentice

• Low Tech Social Network

• Remember the Future

• Show and Tell

Innovation Games Samples

Who Uses Innovation Games?

Let’s PlaySailboat – Speedboat

This game is used to assess the current situation

Recommended use for this game

• Identify what is wrong with your existing products and services

• Identify what customers like about the existing product or services*

*This innovation game has been slightly modified from the original Speed boat game

Let’s Play• Hot Tub

• Team provides feedback on outrageous features to establish what is truly essential

Recommended use of this game

Transform seemingly Outrageous feature requests into true product or service innovation

Let’s Play• Requirements Rainbow

• Teams work together to refine requirements

Requirements refinement and/or audit

Recommended use of this game

Looking Back

Analysis is broken

Step Away from the questionnaires!

We don’t know what we don’t know……….And if you don’t know what the need is

how can you solve it?

Requirements aren’t tech features

Questions

References

• http://innovationgames.com/

• http://www.instituteofplay.org/about/context/why-games-learning/

• http://en.wikipedia.org/wiki/Innovation_game