ZP-MECQ-BU-02A SHR/SHR-X Manual RD: MAY, 2004RL:2A BA Owners
Manual INSTALLATION GUIDE OPERATION MAINTENANCE REPLACEMENT PARTS
WARRANTY GAS-FIRED INFRA-RED HEATER MODELS: SHR35, 50, 75 &
100- X/N/L-1 Caution:Read all instructions before use.Retain them
for future reference.All appli-ances should be installed by a
professional gas heating equipment service person. WARNING Improper
installation, adjustment, altera-tion, service or maintenance can
cause property damage, injury or death.Read the instructions
thoroughly before install-ing or servicing this equipment. FOR YOUR
SAFETY DO NOT store or use gasoline or other flam-mable vapors and
liquids in the vicinity of this or any other heating equipment.
WHAT TO DO IF YOU SMELL GAS: DO NOT try to light any gas appliance.
DO NOT touch any electrical switch:DO NOT use any phone in your
building. Immediately call your gas supplier from a neighbors
phone. Follow the gas suppliers instructions. If you cannot reach
your gas supplier, call the fire department. ZP-MECQ-BU-02A
SHR/SHR-X Manual RD: MAY, 2004RL:2A BA TABLE OF CONTENTS Warnings 1
Ratings2 Unpacking 2 Heater Installation3 Choosing Heater Location
3 Minimum Clearance/Mounting Heights 3 Angle Mounting 3 Heater
Installation (Cont) 4 Aircraft Hangers4 Commercial Garages4 Other
Specification 4 Ventilation Requirements4 Heater Assembly
Illustration/Chart5 General Mounting Instructions6 Piping7 Testing
for Leaks8 Manifold Pressure Checking 8 Wiring Diagram9 Lighting 9
Maintenance 9 Service Persons Trouble Shooting Guide10 Replacement
Parts Diagram 11 List 12 & 13 Orifice Chart14 Procedure for
Service warranty Claim15 Customers record 15 WarrantyBack Cover
WARNING DO NOT Install or service this heater yourself. Call a
qualified professional gas appliance service technician. DO NOT
place flammable material on or near the heater. When used with a
thermostat, heater may start at any time. Use only in well
ventilated areas.DO NOT install in an area where the heater could
be isolated. DO NOT obstruct the flow of combustion and ventilation
air. The installation must conform with local codes or, in the
absence of local codes, with the National Fuel Gas Code, ANSI
Z221.1* in U.S.A. or in Canada CSA B149.1-00 DO NOThang the heater
with chains in applications where repetitive swinging motion of the
heater may fatique the gas connections to the heater or damage the
heater.Failure to do so could cause property damage, bodily injury
or death.Rigid mounting should be used in such an application. DO
NOT hang heater on gas lines, water lines conduit, etc.Hang only on
structural member (s) which can sufficiently supportthe heater
without impairing or endangering other functions of the structural
member(s). DO NOT use this heater if any part has been under water.
Immediately call a professional gas appliance service techni-cian
to inspect the heater and to replace any part which has been under
water. Any changes to this heater or its controls can be
dangerous.Any additions, changes or conversions required in order
for this heater to satisfactory meet the application needs must be
made by a professional gas appliance service technician using
factory specified and approved parts. Any safety screen, guard or
part removed for installation or service must be replaced prior to
operating the heater to avoid property damage, bodily injury or
death. *ANSI Z223.1 (latest edition) is available from American Gas
Association, 8501 East Pleasant Valley Rd., Cleveland OH44131
(216-524-4990), and all NFPA codes are available from National Fire
Prevention Association, Batterymarch Park Quincy, MA 02269
(617-770-3000) or check your local library. 1 Model Type
Designation Rate Designation Model Number Designation Gas
Designation SHR 35,000 BTUH 50,000 BTUH 75,000 BTUH 100,000 BTUH -1
N Natural L Liquid Petroleum/ Propane CHECKING FOR DAMAGE OR
SHORTAGES 1. Unpack the heater from its carton andexamine the
contents for damage or missing parts. 2. If any parts are damaged
at the time of delivery, notification should be made on the Bill of
Lading from the transportationcompany. 3.A concealed damage claim
must be filed within fifteen (15) days with the carrier. 4. Claims
for shortage must be filed with the distributor within five (5)
days. 2 RATINGS -X ZP-MECQ-BU-02A SHR/SHR-X Manual RD: MAY,
2004RL:2A BA CHOOSING HEATER LOCATION This model heater must be
mounted with minimum clearances between the heater and surrounding
combustible surfaces as shown in Tablebelow. It should also be
located with respect to building construction and equipment in a
manner which provides sufficient clearance and accessibility for
servicing and cleaning of the burner and controls. WARNING Be aware
of good safety practices by wearing personal protective equipment
such as gloves and safety glasses to avoid being injured by sharp
metal edges in or around the heater and while cutting or drilling
holes.Failure to follow these warnings could cause bodily injury or
death. MOUNTING CLEARANCES/ MINIMUMCLEARANCE TOCOMBUSTIBLES
MATERIAL 3 HEATER MODEL NO MOUNTING ANGLE SIDEREARTOP SHR35HORIZ.
TO 3030303060 SHR50HORIZ. TO 3036363278 SHR75HORIZ. TO 3042642140
SHR100HORIZ. TO 30423642140 BELOW STANDARD SHADES HEATER
INSTALLATION Installation of Sterlings Gas-Fired Infra-Red heat-ers
should conform to all Sterling heating Installa-tion Design
Procedures including ventilation.Also all local and national Code
requirements, or in the absence of local codes, the National
Elec-trical Code (NFPA No. 70) and the National Fuel Gas Code (ANSI
Z223.1latest edition) shall be followed. ANSI Z223.1 is available
from International Stan-dard Association 8501 East Pleasant Valley
Road, Cleveland OH44131, and all NFPA codes are available from
National Fire Prevention Asso-ciation, Batterymarch Park, Quincy,
MA02269. ANGLE MOUNTING This heater is suitable for mounting angles
with the short axis rotated in either direction as shown in Figure
3. Improper angle mounting can result in damage to the heater or
unsafe operation. IMPORTANT:For either horizontal or angle
mounting, the long axis of the heater must be level.Use only
non-combustible mounting hardware.In general, mounting angles above
30 are only used for special application of spot and area heating.
FIGURE1 IMPORTANT:In certain installations, the above dimensions
may not be adequate to keep tem-peratures below 160F.In these
installations, it is the installers responsibility to insure that
single or multi-heater placement be such that continuous operation
of the heater or heaters will not cause combustible materials or
materials in storage to attain a temperature in excess of 160F.
NOTE:Where heaters are installed in proximity to
temperature-sensitive materials (for example, vinyl faced
insulation), it is the installers respon-sibility to insure that
the surface temperature does not exceed the allowable temperature
of that materialIn these installations, minimum clearances noted in
the above table are to be in-creased by the necessary amount. Under
no circumstances should this heater be installed in a combustible
atmosphere or in a lo-cation where the heater controls can be
subject to ambient temperatures in excess of 150F. 4 INSTALLATION
IN AIRCRAFT HANGERS This heater is suitable for use in aircraft
hangars when installed in accordance with the following
standard:NFPA No. 409 (latest edition). 1. A clearance of 10 feet
must be maintained from the bottom of the heater to the highest
surface of the largest aircraft to be housed in the hangar. 2. A
minimum clearance of 8 feet must be maintained from the bottom of
the heater in other sections of the aircraft hangars, such as
offices and shops. 3. The heater must be located so that it will be
protected from damage by aircraft and other objects, such as cranes
and movable scaf folding. 4. The heater must be installed where it
will be accessible for servicing and adjustment. INSTALLATION
COMMERCIAL GARAGES This heater is suitable for use in
commercialgarages when installed in accordance with ANSI/NFPA No.
88B 1985 (latest edition), which states clearances to combustible
construction ormaterial in storage, from heater and vent, must
conform to standard NFPA No. 54 (ANSI Z223.1latest edition), in
U.S.A. and in Canada the CSA B149.1-00. American National Standard
Institute (ANSI) Z223.1 (latest edition) states overhead heaters
shall be installed at least (8) feet above the floor.In addition,
they shall be located high enough to maintain the minimum distance
to combustibles, as shown on the heater rating plate, between the
heater and any vehicles parked below the heater. INSTALLATION OTHER
THAN SPACE HEATING Use for processing applications voids
thewarranty and C.S.A. certification.Any additional changes, or
conversions required in order for the heater to satisfactorily meet
the heater needs must be made by a Sterling distributor, or other
qualified agency, using factory specified and ap-proved parts.
HEATER INSTALLATION (CONT) VENTILATION REQUIREMENTS Natural or
mechanical means shall be provided to exhaust at least 4 CFM per
1,000 BTU per hour input on installed heaters on Natural gas, 4.5
CFM per 1,000 BTU per hour input on installed heaters on LP
gas.Exhaust openings for removing flue products shall be above the
level of the heaters. When buildings are so tight that
normalinfiltration does not provide the necessary air for
combustion, outside air must be introduced. ZP-MECQ-BU-02A
SHR/SHR-X Manual RD: MAY, 2004RL:2A BA HEATER ASSEMBLY ILLUSTRATION
5 WARNING Be aware of good safety practices by wearing personal
protective equipment such as gloves and safety glasses to avoid
being injured by sharp metal edges in or around heater while
cutting or drilling holes.Failure to follow these warnings could
cause bodily injury or death. 1. Mount Valve and Control Assembly
(4) to Burner Assembly (1) using the three Washer Head Ma-chine
Screws (3). 2. Mount Electrode (6) to End Shade with hole (5) using
Two Hex Head Bolts (7) and two Nuts (2). ITEMPART NAME 1Burner
Assembly Complete 2Nut 3Phillips Head Screw 4Valve/Control Assembly
5End Shade with hole for Electrode 6Electrode 7 & 8Hex Head
Bolt 9Side Shade 10End Shade FIGURE 2 6 FIGURE 3 GENERAL MOUNTING
INSTRUCTIONS The following instructions are a guide to general
installation only.The procedure for installing the infra-red system
is based on structural members of the building and how they can be
used to support the heating system. Before proceeding with the
installation of the system, we suggest that you consult your
Sterling Distributor for the proper pro-cedure for your particular
job. Since most installations will differ in many details, these
instructions are general.Sound judgment must be exercised and
careful supervision is es-sential to assure the installation will
be made in the best manner possible for trouble-free operation and
at minimal cost. All systems must be done in accordance with
ac-ceptable practices, local codes, and applicable standards. This
heater is suitable for reflector mounting an-gles up to 30 degrees
along the short axis. Improper angle mounting can result in
overheating of controls and combustible materials.The hang-ers
support the infra-red heater and thereflectors. Chain, with a
working load of at least 200 lbs., is recommended for hanging the
heater by connect-ing the hangers to the beams or other support. If
rigid means such as rods are used in place of chains, swing joints
or other means of sufficient length must be provided to compensate
for expan-sion. IMPORTANT:For either horizontal or angle mounting,
the long axis of the heater must be level.Use only non-combustible
mountinghardware. NOTE:It is the responsibility of the installer to
in-sure that the chosen suspension system will sup-port at least
200 lbs. SHR-N/L SHR-XN/L HEATER SUSPENSION POINTS ZP-MECQ-BU-02A
SHR/SHR-X Manual RD: MAY, 2004RL:2A BA 7 IMPORTANT - PIPING
PRACTICES 1. Installation of ground pipe joint union isrequired at
the gas inlet connection to the control valve on the heater.All
components upstream of the control valve are field supplied by the
installer.See Figure 5. 2. If permitted by code, an approved
19flexible connection between the heater and piping is recommended.
3. Installation of a 6 gas line trap Drip-Leg is required at the
inlet connection to the heater.Failure to provide a drip leg could
result in condensation and foreign matter in the valve which could
cause damage. 4. On propane-fired heaters, a main line filter is
recommended. 5. Installation of a manual shut off valve
isrequired.Provide a 1/8 inch N.P.T. plugged tap, accessible for
test gauge connection, immediately upstream of the gas supply
connection to the heater.It may be part of the shut off valve as
shown in Figure 4. 6. Piping joint compounds must be resistant to
the action of liquefied petroleum gases. 7. All piping must be
installed according to local codes. 8. To insure proper performance
and full input capacity, the gas supply line leading to the heater
from the main supply should be of an adequate size.Check your local
plumbing codes for the sizing for your installation. FIGURE 4
TESTING FOR LEAKS WARNING All gas piping and connections must be
tested for leaks after the installation is completed. DO NOT use a
match or open flame of any kind to test for leaks.Never operate the
heater with leaky connections. Failure to follow these warnings
could result in prop-erty damage, bodily injury or death. 1.
Disconnect the heater and the manual shut off valve from the gas
supply piping system during any pressure testing of that system at
test pres- sure in excess of 1/2 psig. 2. Isolate the heater from
the gas supply piping system by closing the manual shut off valve
dur- ing any pressures equal to or less than 1.2 psig. 3. For Steps
4 and 5, apply a soap solution to all connections and joints.If
bubbles appear, leaks have been detected and should be corrected.
4. The supply system should be checked first with the heater gas
valve turned OFF. 5. After the supply is checked, turn the heater
gas valve ON and check theheater piping and controls while unit is
in operation. 6. The opening between the pipe and the wall, or
floor, through which the gaspiping is inserted should be sealed by
caulking. MANIFOLD PRESSURE CHECKING Be sure to check the manifold
pressure with a water manometer to verify proper operation of the
heater. A pressure regulator is an integral part of the automatic
valve on all models for both Natural and LP Gas.This pressure
regulator will com-pensate for minor fluctuations in input
pressure, but is NOT a suitable substitute for the line pres-sure
regulator on a Natural or LP gas line. 1. The manifold pressure can
be meas- ured at the 1/8 inch pipe tap on thecontrol valve.
Pressure measurements should be taken with a water manome
ter.(Gauges which measure inounces per square inch or pounds
persquare inch are not accurate enough to properly measure or set
the pressure). MANIFOLD PRESSURE (Inches Water Column) Natural5.0
Propane/LP 10.0 2.The line pressure can be measured at the 1/8 inch
pipe tap in the main gas line.Pressure measurements should be taken
with a water manometer. LINE PRESSURE (Inches Water Column) Min.
Max. Natural 6.0 14.0 Propane/LP 11.0 14.0 Input rate should never
exceed that shown on the rating plate.Orifice changes must be made
by a professional gas heating equipment service per-son. Natural
Gas models are orificed for 1000 BTU/CU FT gas.Propane/LP Gas
models are orificed for 25000 BTU/CU FT gas.When the actual heating
value differs, an orifice change may be required. IMPORTANT
IMPORTANT CAUTION CAUTION 8 ZP-MECQ-BU-02A SHR/SHR-X Manual RD:
MAY, 2004RL:2A BA 9 MAINTENANCE The efficiency of the heater can be
impaired if it gets dirty.If the heaters are installed in areas
where considerable dust is present in the air,periodic burner
cleaning may be necessary.Dust may be entrained in the primary air
supply and deposited on the back side of the ceramic.This can be
very easily removed by dusting the ce-ramic face and the air inlet
with a blast of low pressure air, a maximum of 60 psi. Occasionally
pilots or the main burner refuse to function properly after a
summer shutdown. The main burner passageways can be cleaned out by
using a flexible brush comparable to the type used to clean
bottles.(In several instances, small cocoons or spider webs have
been found present in these areas.) Preventative maintenance is the
best policy.Heaters should be cleaned once a heatingSeason. WIRING
DIAGRAM Wiring must be done in accordance withlocal codes.A heater
or group of heaters can be controlled by a thermostat or manual
switch. Total load of all heaters must be considered indetermining
the required contact rating of the controlling thermostat or
switch.(Normal Rat-ings 24VAC 60 Hz .9AMPS).For details on specific
heater wiring connections see wiring dia-gram below.The Hi-tension
wire must beconnected to ignition control before unit willoperate
properly. WARNING:CORRECT POLARITY OF FIELD WIRINGCONNECTIONS FOR
THIS CONTROL SYSTEM IS REQUIRED.REVERSE POLARITY CAN RE-SULT IN
UNSAFE OPERATION OF THE HEATER.THE HEATER MUST BEELECTRICALLY
GROUNDED IN ACCOR-DANCE WITH THE NATIONAL ELECTRICAL CODE,
ANSI/NFPA NO. 70 (latest edition). DO NOT EXPECT PROPER OPERATION
OF ANY OF THE ABOVE CONTROL SYSTEM IF THE SUPPLY VOLTAGE AT THE
HEATER EX-CEEDS +10% OR 15%. This heater is lit by providing the
rated power to the heater.The method of doing this, whether by
switch, thermostat or other means, depends upon your particular
installation. If the heater goes into lockout, the main power to
the heater must be interrupted before the heater can be restarted.
NOTE:On initial operation, due to the length of time to bleed air
from the system, the heater may lock out. LIGHTING TROUBLE SHOOTING
GUIDE 10 SERVICE HINTS AND MAINTENANCE CAUSE AND CORRECTIONS TURN
THERMOSTAT TO CALL FOR HEAT24 VOLTS AT CONTROL TRANSFORMER 24 VOLT
AT CONTROL 24 VOLTS OUT CONTROL 24 VOLTS AT GAS CONTROL SPARK
ACROSS IGNITER OR IGNITOR/SENSOR GAP MAKE SURE THE MANUAL LEVER ON
THE VALVE IS OPEN AND THAT THERE IS GAS GOING TO THE VALVE. MAIN
BURNER LIGHTS SPARKS STOPS WHEN BURNER IS LIT. SYSTEM RUNS UNTIL
CALL FOR HEAT CHECK FOR LINE VOLTAGE POWER SUPPLY CHECK 24V WIRING
FROM IGNITION CON-TROL TO GAS VALVE PULL IGNITION LEAD AND CHECK
SPARK AT IGNITION STUD. CAUTION:HIGH VOLTAGE SPARK OKAY?? CHECK 24V
WIRING FROM TRANSFORMER TO IGNITION CONTROL REPLACE CONTROL REPLACE
TRANSFORMER CHECK IGNITION CABLE, GROUND WIRE, CERAMIC INSULA-TOR
AND CAP, AND CORRECT.CHECK BOOT OF THE IGNI-TION CABLE FOR SIGNS OF
MELTING OR BUCKLING.TAKE PROTECTIVE ACTION TO SHIELD CABLE &
BOOT FROM EX-CESSIVE TEMPERATURES. CHECK FOR 24 VAC ACROSS VALVE
AND VALVE TERMINALS ON CONTROL IF NO VOLTAGE, REPLACE CONTROL.
SPARK IGNITER MAY BE OUT OF POSITION.CHECK ELECTRI-CAL CONNECTIONS
BETWEEN CONTROL & GAS VALVE IF OKAY, REPLACE GAS VALVE
OPERATOR. YES NO YES NO YES YES YES YES NO YES NO NO NO NO NOTE: IF
CONTROL GOES INTO LOCKOUT, RESET SYSTEM BY INTERRUPTING POWER
SOURCE. CHECK CONTINUITY OR SENSOR CABLE AND GROUND WIRE.CHECK THAT
BURNER FLAME COVERS ALL ELECTRODES. CHECK GROUND CONTINUITY. IF
CHECKS ARE OKAY, RE-PLACE CONTROL MODULE. NOTE: IF CONTROL GOES
INTO LOCKOUT, RESET SYSTEM BY INTERRUPTING POWER SOURCE. CHECK
CONTINUITY OR SENSOR CABLE AND GROUND WIRE.NOTE: IF GROUND IS POOR
OR ERRATIC, SHUTDOWN MAY OCCUR OCCASIONALLY EVEN THOUGH OPERATIONS
IS NOR-MAL AT THE TIME OF CHECKOUT. IF CHECKS ARE OKAY, REPLACE
CONTROL MODULE. YES YES NO YES NO CHECK FOR PROPER TEMPERATURE
CONTROLLER OPERA-TION. REMOVE VALVE LEAD AT CONTROL IF VALVE
CLOSES, RECHECK TEMPERATURE CONTROLLER AND WIRING; IF NOT, REPLACE
GAS VALVE OPERATOR. CALL FOR HEAT ENDS; SYSTEM SHUTS OFF YES
TROUBLE SHOOTING ENDS YES NO REPEAT PROCEDURE UNTIL TROUBLE FREE
OPERATIONS IS OBTAINED. ZP-MECQ-BU-02A SHR/SHR-X Manual RD: MAY,
2004RL:2A BA REPLACEMENT PARTS DIAGRAMSHR Series Reference Page 12
& 13 11 PARTS UNIQUE TO SHR-X MODELS REPLACEMENT PARTS LIST
ITEM #PART NAMESHR35-1LSHR35-1NSHR50-1LSHR50-1N 1*BURNER
ASSYJX-E037-BOJX-E037-BOJX-E050-BOJX-E050-BO 2ORIFICE
SUPPORTJX-0210-XXJX-0210-XXJX-0210-XXJX-0210-XX
3NIPPLEJO-0316-XXJO-0316-XXJO-0316-XXJO-0316-XX
4VALVEJL-0703-XXJL-0701-XXJL-0703-XXJL-0701-XX 6CONTROL MOUNT
BRACKET JX-0206-XXJX-0206-XXJX-0206-XXJX-0206-XX 7IGNITION
CONTROLJX-0202-XXJX-0202-XXJX-0202-XXJX-0202-XX 8HI-VOLTAGE SPARK
WIREJX-0228-XXJX-0228-XXJX-0228-XXJX-0228-XX
9ELECTRODEIGNITER/SENSOR JX-0204-XXJX-0204-XXJX-0204-XXJX-0204-XX
10IGNITER END REFLECTORJX-0285-XXJX-0285-XXJX-0285-XXJX-0285-XX
11*SIDE REFLECTORJX-0287-XXJX-0287-XXJX-0288-XXJX-0288-XX 12*TILE
RETAINERJX-0243-XXJX-0243-XXJX-0243-XXJX-0243-XX 13CENTER TILE
DIVIDER---- 14CERAMIC TILEJO-0370-XXJO-0370-XXJO-0370-XXJO-0370-XX
15,16 & 17 GASKET SETJX-0245-XXJX-0245-XXJX-0245-XXJX-0245-XX
18SCREEN BAFFLEJX-0284-10JX-0284-10JX-0284-13JX-0284-13 19END
REFLECTORJX-0286-XXJX-0286-XXJX-0286-XXJX-0286-XX 20*REFLECTOR
SUPPORTS ---- 21MAIN BURNER ORIFICESee chart on page 14 for orifice
part number. 12 SHR Series ReferencePage 11 ITEM #PART
NAMESHR35-XLSHR35-XNSHR50-XLSHR50-XN 1XBURNER
ASSYJX-X037-BOJX-X037-BOJX-X050-BOJX-X050-BO 11XSIDE
REFLECTORJX-0287-XEJX-0287-XEJX-0288-XEJX-0288-XE 12XTILE RETAINER
- EACH ENDJX-0243-XXJX-0243-XXJX-0243-XXJX-0243-XX 20XREFLECTOR
SUPPORTS---- 12XTILE RETAINER-SIDES
JX-0243-XBJX-0243-XBJX-0243-XCJX-0243-XC * See also Parts Unique to
SHR-X Models below ZP-MECQ-BU-02A SHR/SHR-X Manual RD: MAY,
2004RL:2A BA PARTS UNIQUE TO SHR-X MODELS REPLACEMENT PARTS LIST 13
SHR Series Reference Page 11 ITEM #PART
NAMESHR75-1LSHR75-1NSHR100-1LSHR100-1N 1*BURNER
ASSYJX-E075-BOJX-E075-BOJX-E100-BOJX-E100-BO 2ORIFICE
SUPPORTJX-0210-XXJX-0210-XXJX-0210-XXJX-0210-XX
3NIPPLEJO-0316-XXJO-0316-XXJO-0316-XXJO-0316-XX
4VALVEJL-0703-XXJL-0701-XXJL-0703-XXJL-0701-XX 6CONTROL MOUNT
BRACKET JX-0206-XXJX-0206-XXJX-0206-XXJX-0206-XX 7IGNITION
CONTROLJX-0202-XXJX-0202-XXJX-0202-XXJX-0202-XX 8HI-VOLTAGE SPARK
WIREJX-0228-XXJX-0228-XXJX-0228-XXJX-0228-XX
9ELECTRODEIGNITER/SENSOR JX-0204-XXJX-0204-XXJX-0204-XXJX-0204-XX
10IGNITER END REFLECTORJX-0285-XXJX-0285-XXJX-0285-XXJX-0285-XX
11*SIDE REFLECTORJX-0289-XXJX-0289-XXJX-0290-XXJX-0290-XX 12*TILE
RETAINERJX-0243-XXJX-0243-XXJX-0243-XXJX-0243-XX 13CENTER TILE
DIVIDER--51878-G151878-G1 14CERAMIC
TILEJO-0370-XXJO-0370-XXJO-0370-XXJO-0370-XX 15,16 & 17 GASKET
SETJX-0245-XXJX-0245-XXJX-0245-XXJX-0245-XX 18SCREEN
BAFFLEJX-0284-18JX-0284-18JX-0284-13JX-0284-13 19END
REFLECTORJX-0286-XXJX-0286-XXJX-0286-XXJX-0286-XX 20*REFLECTOR
SUPPORTSJX-0287-SPJX-0287-SPJX-0287-SPJX-0287-SP 21MAIN BURNER
ORIFICESee chart on page 14 for orifice part number. ITEM #PART
NAMESHR75-XLSHR75-XNSHR100-XLSHR100-XN 1XBURNER
ASSYJX-X075-BOJX-X075-BOJX-X100-BOJX-X100-BO 11XSIDE
REFLECTORJX-0289-XEJX-0289-XEJX-0290-XEJX-0290-XE 12XTILE RETAINER
- EACH END JX-0243-XXJX-0243-XXJX-0243-XXJX-0243-XX 20XREFLECTOR
SUPPORTSJX-0287-SXJX-0287-SXJX-0287-SXJX-0287-SX 12XTILE RETAINER -
SIDESJX-0243-XCJX-0243-XCJX-0243-XCJX-0243-XC * See also Parts
Unique to SHR-X Models below 14 ORIFICE REPLACEMENT MODEL NONATURAL
(N)PROPANE/LIQUID PETROLEUM GAS (LPG)
SHR35-1/-XJX-0738-DMJX-0752-DM SHR50-1/-XJX-0730-DMJX-0746-DM
SHR75-1/-XJX-0728-DMJX-0742-DM SHR100-1/-XJX-0720-DMJX-0733-DM
PROCEDURE FOR SERVICE OR WARRANTY CLAIM 1. Contact the distributor
from whom youpurchased the product or a professional gasheating
equipment service person to deter-mine the problem. 2. The
Distributor or professional gas heatingequipment service person may
replace or repair the defective part or require that the part be
removed and shipped to themanufacturer for repairor replacement. 3.
All service charges and shipping costs are the responsibility of
the owner. 4. Note to distributors and professional gas heating
equipment service personnel: all returned parts must be accompanied
by a completed Return Material Tag which is provided to all
distributors. 5. All service and warranty claims must have the
product model and serial number onthe Returned Material Tag. Under
no circumstances should anyone ex-cept a professional gas heating
equipment service person attempt to remove, repair, or replace
CUSTOMERS RECORD Keep for your records.Record the information
concerning your New Perfection Gas-Fired Infra-Red Heater.The Model
Number and Serial Number will be found on the rating plate. Date of
Purchase_____________ Sterling Model No. _________________Serial
No._______________ Distributors
Name____________________________________________________________________
Address___________________________________________State____________Zip______________
Comments__________________________________________________________________________
__________________________________________________________________________________
ZP-MECQ-BU-02A SHR/SHR-X Manual RD: MAY, 2004RL:2A BA WHAT IS
COVERED Sterling warrants that this product is free from defects in
material or workmanship under normal use and service subject to the
terms of this docu-ment. ONE YEAR WARRANTY Sterlings sole
obligation under this warranty shall be limited to furnishing
replacement parts, for 12 months from date of initial installation
of the heater, but not to exceed 18 months from the date of
shipment, for any parts which the Ster-lings examination shall
disclose to its satisfaction to be defective.Defective parts are to
be re-turned to Sterling, transportation charges pre-paid.
ADDITIONAL LIMITED WARRANTY In addition to the above mentioned
First-year Warranty, Sterling warrants to the original pur-chaser
of an A.G.A. Certified SHR Series Infra-Red Heater that it will, at
any time during the des-ignated period following the expiration of
the first-year Warranty, repair or replace, at the discretion of
Sterling, Effect tile burner, or original or equivalent design,
exclusive of control, any Effect tile burners which are proven to
be inoperative due to defects in material or factory workman-ship.
This designated period to the additional warranty is nine (9)
years.Sterlings sole obliga-tion under this Additional Limited
Warranty shall be limited to furnishing Effect Tile Burners only.
WHAT IS NOT COVERED Sterling will not be responsible for labor
charges for analysis or a defective condition in the heater or for
installation of replacement part.The War-ranties provided herein
will not apply if the input of the heater exceeds the rated input,
as indi-cated on the name plate, by more than 5%, or if the heater
in the judgement of Sterling has been subjected to misuse,
negligence, accident, con-taminated and/or corrosive atmospheres,
condi-tions which create a contaminated and/or corro-sive
atmosphere in the presence of high tem-perature or open flame,
excessive thermal shock, physical damage, impact, or abrasion,
alterna-tions by unauthorized service, operation contrary to
Sterlings instructions or if the serial number has been altered,
defaced, or removed.Sterling shall not be liable for any default or
delay in per-formance by it of these warranties caused by any
contingency beyond its control, including war, government
restrictions or restraints, strikes, fire, flood, or short or
reduced supply of raw material, or parts.Written permission is
required for the return of any parts of equipment and such return
must be made on the basis of transportation charges
prepaid.Shipments may be refused unless prior permission is
obtained, and returned prepaid.This Warranty applies only within
the 50 United States of America. LIMITATIONS AND EXCLUSIONS This
document contains all warranties made by Sterling and may not be
varied, altered or ex-tended by any person.There are no promises,
or agreements extending from Sterling other than the statements
contained herein.THIS WAR-RANTY IS IN LIEU OF ALL WARRANTIES
EX-PRESS OR IMPLIED, TO THE EXTENT AU-THORIZED BY THE LAWS OF THE
STATE OF SALE, INCLUDING SPECIFICALLY THE WAR-RANTIES OF
MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE. It is
understood and agreed that the Ster-lings obligation hereunder is
limited to repairing or replacing parts determined to be defective
as stated above. In no event shall Sterling be responsible for any
alleged personal injuries or other special inci-dental or
consequential damages. As to property damages, contract, tort or
other claim, Sterlings responsibility shall not ex-ceed the
purchase price paid for the product. SHR GAS-FIRED INFRA-RED HEATER
LIMITED WARRANTY Some states do not allow certain warranty
exclu-sions or limitations on how long a warranty lasts or the
exclusions or limitations of incidental or consequential damages.In
such states, the above limitations or exclusions may not apply to
you and are not intended to do so where prohib-ited by law.This
warranty gives you specificlegal rights.You may also have other
rights which vary from state to state. STERLING HVAC EQUIPMENT 260
NORTH ELM STREET WESTFIELD, MA01085
