Presented By:-Ankit AggarwalAbhinav AroraStuti JainNeetika BajajSugam GuglaniAnuj Dalal

About ICICI BANKICICI Bank is India's second-largest bank

with total assets of Rs. 3,849.70 billion (US$ 82 billion) at

September 30, 2008 3,849.70 billion (US$ 82 billion) at September 30, 2008

network of over 1,399 branches, 22 regional offices and 49 regional

processing centers, about 4,485 ATMs (at the end of September (at the end of September 2008), and 24 million customers 2008).

INTERNATIONAL PRESENCE

CANADA

USA

CHINA

UK

UAE

SINGAPORE

ICICI EMPLOYEES SKILLS Effective

Communication Skills

Listening Skills

Conflict Manageman

t Skiils

Problem Solving Skills

Negotiation Skills

Selling Themes In ICICI BANKDifferentiate Customers – Bank AccountDesign Differentiate Offerings- Credit CardKeep Existing Customers-ATM CardsExploit Customers Potential-Other Bank

CustomersExploit Loyality Potential-Debit CardMaximize Life Time Value-Life Time Free

Credit Card

Core Process Of ICICI

Selling More To

Customers

Acquire New Customers

Retain Current

Customers

Selling Process Of ICICI BANKResarch Stage Analysis StageRequirement stage Confirmation Stage Solution StageFollowup Stage

Selling Organzational structure

Sales Director vishalshrivastava

Sr.Sales Manager Gautam Arora

Sales Manager Nitin Gosami

Team Leader

Nadeem sachdeva

Ceo/Executivechanda kochar

Sales Channel Human ResourceFinance Channel

Recuritment Process In ICICI BANKIdentify VacancyPrepare Job Description and person

specificationAdvertisingManaging responseShortlisting Arrange Interview

Recent Trend In RecruitmentPoaching/Raiding:- Buying Talent..Employing

Person working already with other.E-Recruitment

Outsourcing

Selection Process In ICICI BANKAssessment Tool -Mental Ability Test (2 hrs.) To check Verbal Reasoining, Numeri Reasoining Digramatical Resoning -Personility Test -Backgroung Verification -Occupational Personality Questionaire

Traning By ICICI BANK Selected Candidate will undergo 1 year

intensive residential classroom training in the following areas:

Corporate Banking Private Banking Risk and Credit Management Branch Management Relationship ManagementDuring the training, a stipend will be given to

candidates to meet out of pocket expenses. On successful completion of the program they will be absorbed as Assistant Managr

Cont…On successful completion of the first 12 months

of training POs will be awarded the Post Graduate Diploma in Banking from ICICI Academy.

On successful completion of the first 12 months of training program, the POs will be absorbed as Assistant Managers in the Bank

On Campus program comprises of Semester I and II and is designed to provide banking skills to perform effectively in a banking environment.

What Motivates ICICI EMPLOYEES.Flexibility • Fair pay & benefits • Inspiring leadership • Pride – organization/mission /product quality • Work environment Part of a team • Good boss • Recognition/Rewards