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St. Augustine Capital Improvement Plan Presentation

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http://floridawaterdaily.com. On 6/8/2015, the St. Augustine City Commission discussed the City's Capital Improvement Plan.
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City Commission Special Meeting "Utility Revenue Sufficiency and Rate Study" June 8, 2015
Transcript
  • -1-

    City Commission Special Meeting

    "Utility Revenue Sufficiency

    and Rate Study"

    June 8, 2015

  • -2-

    Agenda

    Background and Objectives

    Connection Fee Analysis

    Revenue Sufficiency Analysis

    Proposed Water and Wastewater Rates

    Conclusions and Recommendations / Future City Actions

  • -3-

    Background Study Goals and Objectives

    Study Goal:

    Recommend a Sustainable Financial and Cost

    Recovery Plan that Produces Stable Rates at the

    Lowest Cost to the Customers Over the Long-Term

  • -4-

    Study Objectives: Maintain Financial Strength and Creditworthiness of the Utility

    (Financial Risk)

    Promote Increased Capital Re-investment from Rates (High Quality

    Service and Compliance)

    Address Rate Design Issues (Cost Recovery and Equitability)

    Avoid Future "Rate Shock" to Customers (Bill Impact)

    Provide Ability to Issue Additional Bonds in Future (Financial

    Position)

    Consider Reduction to the Outside-City Surcharge (Cost Recovery)

    Background Study Goals and Objectives (cont'd.)

  • -5-

    Background Study Approach

    No Formal Evaluation of Rates in over 20 Years

    Rates have Historically been Indexed for Inflation

    Fiscal Year 2015 Approximately 1.3%

    Rate Evaluation Included Three-Part Process:

    Update Connection Fees Charged to New Development

    Review of Sufficiency of Rate Revenues

    Design Alternative / Updated Revenues

  • -6-

    Connection (Impact) Fee Analysis

  • -7-

    Overview of Connection Fees

    Support Policy of "Growth Paying for Growth"

    Existing Customers Not Responsible for New Capital

    Favorable Existing Customer Benefit Keeps Monthly Utility

    Rates Reasonable

    Recover Capital Cost of Capacity Allocable to New Users

    Must Meet "Rational Nexus" Provisions Dictated by Case Law

    and Florida Impact Fee Act

    Must Relate Capital Expenditures to Growth

    Fee must be Based on Most Recent and Localized Data

  • -8-

    Connection Fee Methodology

    Two Primary Components to Fee

    Capital Expenditures (Costs Allocated to ERC)

    Level of Service (Demand Allocated to ERC)

    First Component Capital Expenditures

    Includes Plant Investment Recognized as "System" Costs

    Does Not Include "On-site" Costs (Meters, Services,

    Local Lines)

    Based on Evaluation of Fixed Assets and Capital

    Improvement Plan

  • -9-

    Connection Fee Methodology (cont'd.)

    Second Component Level of Service

    Relates to Capacity Allocated to an ERC Gallons per Day Basis

    Rate Ordinance has 350 GPD Water and Sewer

    Recommend the Following Levels of Service:

    GPD per ERC Comment

    Water 300 Based on Indoor Use with Allowance for Fixture

    Units for Hose Bibs; Comprehensive Plan at 220 GPD

    Wastewater 210 Reduced to Match Capacity Analysis Report to FDEP

    and Representative of Comprehensive Plan

  • -10-

    Proposed Connection Fees

    and Implementation

    Connection Fee Comparison:

    Note: Connection Fees Cannot be Implemented

    Until 90 Days After Approval and Notification

    Water Wastewater Totals

    Existing Fee $1,785.00 $2,341.50 $4,126.50

    Proposed Fee 2,228.00 1,668.00 3,896.00

    Difference $443.00 ($673.50) ($230.50)

  • -11-

    $-

    $1,000

    $2,000

    $3,000

    $4,000

    $5,000

    $6,000

    $7,000

    Residential Capital Recovery Charge Per ERC Comparison of Neighboring Utilities

    Water Wastewater Average: $4,040

    $4,127 $3,896

    Revenue Sufficiency

    Financial Position (cont'd.)

  • -12-

    Connection Fee Recommendations

    Fees Considered by PRMG to be Reasonable and Meets Criteria Established by Case Law / Florida Impact Fee Act

    Adopt Proposed Water and Wastewater Connection Fees

    Upon Approval, Notify Community for Implementation Not Less Than 90 Days After Adoption

    Further Questions and Discussions

  • -13-

    Revenue Sufficiency Analysis

  • -14-

    Utility Accounted for as "Enterprise Fund"

    Governmental Accounting Standards Board:

    System Not Supported by General Fund Contributions

    Rates Must be Sufficient to Fully Fund All Expenditures / Funding Requirements and Maintain Strong Fiscal Position

    Referred to as "Revenue Requirements"

    "Enterprise funds should be used to account for

    operations that are financed and operated in a manner

    similar to private business enterprises -- where the

    intent of the governing body is that costs of providing

    services to the general public on a continuing basis be

    financed or recovered primarily through user charges."

  • -15-

    Revenue Sufficiency

    Determine Ability of Revenues to Meet Expenditures / Funding Needs (Sufficiency)

    Approach:

    Projection of Revenues Under Existing

    Projection of Revenue Requirements

    Operating Expenses / Debt Payments

    Transfers for Pay-Go Capital / Reserves

    Compliance with Policies / Bond Resolution

    Projected Revenue Sufficiency of Existing Rates

    Gross

    Revenues

    Gross Revenue

    Requirements

    Compliance

    Debt /

    Capital

    Expenses

    Growth Fees

    Other Rev /

    Income

    Rate

    Revenues

  • -16-

    Revenue Sufficiency

    Demand and Revenue Characteristics

    Growth in Customers = 1.7% or 200 Customers Annually

    Based on Capacity Analysis Report Projections

    Maintained Reduced Water Sales per Account

    System Characteristics Fiscal Year 2015

    Customer Demographics

    Retail Accounts Water Sewer

    Inside City 7,403 6,812

    Outside City 4,825 3,469

    Totals 12,229 10,281

    Percent Outside 39.5% 33.7%

    Monthly Water Sales per Residential Account = 3,450 Gallons

    Utility Rate Revenues

    Retail Rate Revenues Water Sewer Total

    Rate Revenue $5,251,655 $5,155,782 $10,407,437

    Outside Surcharge 546,755 418,984 965,740

    Totals $5,798,411 $5,574,766 $11,373,177

    Percent of Total Revenues

    89.1%

  • -17-

    Revenue Sufficiency

    Operating Expenses

    Operating Expense Growth During Forecast Period

    FY 2015 Budget Served as Baseline for Operating Expenses

    Increased Approximately 3.0% per Year

    Due to Inflation and Growth

    Water and Sewerage Maintenance Index = Over 5% Annually Last 5 Years

    Personnel / Power / Chemicals / Sludge = 58% of Total

    Operating Expenses

    Forecast Period Reduced Personnel (3) Due to CIP

    Contingency Allowance of 1% Unforeseen Expenditures

    Operating Expenses = 63% of Total Revenue Requirements

  • -18-

    Revenue Sufficiency Capital

    Improvement Plan FY 2015-FY 2020

    $47.8 Million in Capital Needs / Averages $7.9 Million Annually

    Based on City CIP Adjusted for Inflation in Outer

    Years

    Essentially All of CIP Though Fiscal Year 2020 for

    Renewals and Replacements

  • -19-

    Revenue Sufficiency Capital

    Improvement Plan FY 2015-FY 2020

    Primary Projects:

    Funded from Rate Revenues, Reserves / Annual Operations, Existing / New Debt and Grants Balanced Funding Approach

    Project Description

    Funds

    Required

    Project

    Amount

    Reverse Osmosis Water Treatment 2018-2019 $14,471,600

    San Marco Water Main Replacement 2016-2017 3,277,000

    Utility Road Relocations / Projects 2016 1,290,000

    I&I and Pump Station Rehab Sewer Projects 2016-2020 3,283,000

    West Augustine Sewer Project 2016-2020 1,088,000

    WWTP Headworks Replacement / BTU Expand. 2019-2020 5,500,000

    Automated Meter Program / Replacement 2016 1,137,000

    Totals $30,046,600

  • -20-

    Revenue Sufficiency

    Capital Improvement Plan

    2015 2016 2017 2018 2019 2020

    Debt $3.0 $0.9 $3.0 $1.6 $9.1 $4.9

    Grants $0.0 $0.0 $0.0 $0.0 $5.4 $0.0

    Connection Fees $0.0 $0.0 $0.0 $0.4 $1.3 $2.0

    R&R Fund $2.9 $1.0 $1.0 $1.0 $1.3 $1.5

    Operating Fund $3.0 $2.0 $0.0 $0.5 $0.0 $0.0

    Rates $0.3 $0.3 $0.3 $0.3 $0.3 $0.3

    Total $9.3 $4.2 $4.2 $3.8 $17.2 $8.7

    $0.0

    $5.0

    $10.0

    $15.0

    $20.0

    Mil

    lion

    s

    Capital Funding Plan

    -20-

  • -21-

    Revenue Sufficiency Capital

    Improvement Plan Funding Issues

    Renewal and Replacement (R&R) Account

    Ongoing Capital Funded from Rates Key Financial Metric for

    Rating Agencies

    Account Established by Bond Resolution Authorizing Issuance of

    Senior Bonds

    Minimum Annual Deposit Requirement = 25% of Annual Debt

    Payment (insures coverage)

    Equates to $709,000 / Year = Approximately 6% of Rate Revenue

    Represents a Low Funding Level Considered Insufficient for

    Long-term

  • -22-

    Revenue Sufficiency Capital

    Improvement Plan Funding Issues (cont'd.)

    R&R Account Funding Recommendation

    Adopt Funding Target at 15% of Rate Revenue

    In Addition to "Departmental Capital"

    Phase into Target Deposit Level Over Time

    Forecast Assumes a 9% Deposit Increasing to 15% by 2024

    Approximately $1.2 Million per Year for Forecast Period

    Capital Funded from Rates = 15% of Total Revenue Requirements

  • -23-

    Revenue Sufficiency Debt Payments

    Existing Utility Allocated Debt $28.2M Outstanding Allocated to Utility

    Current Debt Service Payments = $3,323,000 Annually

    Reduction in Debt in FY 2024

    Proposed Additional Utility Debt $29.2M All Low-Interest SRF Loans from State

    No Payments Until Projects Completed / Interest Capitalized

    3 Loans Assumed to Match CIP Funding Needs Most Flexible

    Proposed Debt Service =$1,420,000 Annually by 2022

    Annual Debt Service Payments = 22% of Total Revenue

    Requirements

  • -24-

    Revenue Sufficiency Debt Payments

  • -25-

    Revenue Sufficiency

    Projected Revenue Increases

    Existing Revenues Not Sufficient to Meet Projected Expenditures

    Recommending a Phased Rate Structure Implementation Plan

    Revenue Adjustments Include Annual Price Index (Inflation)

    Proposed Revenue Increases:

    Effective Date (Fiscal Year)

    of Phased Rate Restructure

    Percent Increase in System Revenue Targeted

    Assumed

    Inflation Index

    Additional

    Adjustment

    Total

    Revenue Increase

    October 1, 2015 (FY 2016) 2.00% 3.75% 5.75%

    October 1, 2016 (FY 2017) 2.30% 3.45% 5.75%

    October 1, 2017 (FY 2018) 2.40% 3.35% 5.75%

    October 1, 2018 (FY 2019) 2.30% 3.45% 5.75%

    October 1, 2019 (FY 2020) 2.40% 0.60% 3.00%

  • -26-

    Revenue Sufficiency

    Reasons for Revenue Increase

    Low Customer Demands and Growth

    Anticipated Loss of Bulk Sales to St. Johns County in FY 2017 ($160,000)

    Continued Inflation Impacts on Cost of Service

    Need to Fund Capital Plan Includes Additional Debt

    Increase CIP Funding from Operations

    Maintain Strong Financial Position

    Note: Revenue Sufficiency Analysis Served as Basis for

    Development of Proposed and Re-structured Rates

  • -27-

    Projected Financial Position

    and Benchmarks

  • -28-

    Projected Financial Position

    and Benchmarks (cont'd.)

  • -29-

    Projected Financial Position

    and Benchmarks (cont'd.)

  • -30-

    Projected Financial Position

    and Benchmarks (cont'd.)

  • -31-

    Revenue Sufficiency Recommendations

    Accept Financial Forecast and Capital Funding Plan

    Adopt Revenue Increases for Next Four Years in Rate Resolution / Then Reinstitute Rate Indexing

    In Third Year Re-evaluate the Sufficiency of Rates and Adjust As Necessary

    Other Recommendations:

    Adopt Financial Targets and Establish Policy

    Initiate SRF Application Process to Secure First Loan

    Further Questions and Discussions

  • -32-

    Rate Restructure (Design) Analysis

  • -33-

    Existing Rates and Issues

    Existing Rates for Inside-City Service

    Outside-City Customers 25% Surcharge Applied

    37% of Customers Surcharge Accounts for 8.5% of Total

    Rate Revenue

    Water Rates All Customers Wastewater Rates All Customers

    Meter (Base) Charge $17.30 Meter (Base) Charge $23.64

    Usage Charge Usage Charge

    First 3,000 Gallons $0.00 First 3,000 Gallons $0.00

    All Use Above 4.82 All Use Above 6.06

  • -34-

    Existing Rates and Issues

    Issues and Rate Objectives

    Meter (Base) Charge Includes 3,000 Gallons of Service /

    Impacts Low Water Users

    Disincentive to Promoting Water Conservation

    Industry Moving Away from the Minimum Use Provisions

    No Price Allowance for Water Conservation (SJRWMD)

    All Customers Pay Same Base Charges Regardless of Size

    Hotel Pays Same as Real Estate Office

    Not Consistent with Industry Norms

    City Expressed Desire to Reduce Outside-City Surcharge

  • -35-

    Proposed Rate Structure Adjustments

    Adjust Base Charge to Reflect Meter Size Differences

    Larger the Meter Greater the Charge

    Links Base Charge to Customer Capacity

    Consistent With Industry / FPSC

    Phase-Out the "Free Service Allowance" in Base Charge

    Pay for What you Use Awards Conservation at Low Use

    Propose a Three-Year Phasing Plan

  • -36-

    Proposed Rate Structure Adjustments

    Implement Water Conservation Block Structure

    Will Meet Water Use Permit Requirements

    Adopt Same Block Structure as St. Johns County

    Phase Reduction in Outside-City Surcharge (20% Reduction)

    NOTE: Rate Structure Change Will Result in Customers

    Receiving Different Percent Rate Adjustments

    Existing

    FY

    2016

    FY

    2017

    FY

    2018

    FY

    2019

    FY

    2020

    Outside Surcharge 25% 24% 23% 22% 21% 20%

  • -37-

    Proposed Residential

    Inside-City Water Rates

    Existing 2016 2017 2018 2019 2020

    Residential Service

    All Meter Sizes $17.30 $16.34 $13.02 $8.95 $9.46 $9.74

    Water Usage Charge

    Base Use Allowance 3 Kgal 2 Kgal 1 Kgal 0 Kgal 0 Kgal 0 Kgal

    Block 1 Base Use $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

    Block 2 Up to 10 Kgal 4.82 4.17 4.56 4.89 5.17 5.33

    Block 3 10 to 20 Kgal 4.82 6.20 6.78 7.21 7.62 7.85

    Block 4 20 to 30 Kgal 4.82 9.43 10.15 10.70 11.32 11.66

    Block 5 Over 30 Kgal 4.82 12.51 13.68 14.67 15.51 15.98

  • -38-

    Rate Design Notes Current Billed Residential Flow

    65% of Billed Water at First 3,000 Gallons of Service

    30% of Billed Water Between 3,000 and 10,000 Gallons of Service

    2% of Billed Water Between 20,000 and 30,000 Gallons of Service

    3.5% of Billed Water Above 30,000 Gallons of Service

    Assumed No Flows Above 30,000 Gallons in Analysis to Reflect Effects of Price Elasticity

    Proposed Residential

    Inside-City Water Rates (cont'd.)

  • -39-

    Existing 2016 2017 2018 2019 2020

    Commercial Service

    Meter Sizes

    5/8 or 3/4-inch $17.30 $18.48 $14.19 $8.95 $9.46 $9.74

    1-inch 17.30 23.81 19.83 14.92 15.78 16.25

    1-Inch 17.30 37.15 33.90 29.83 31.55 32.50

    2-inch 17.30 40.35 44.08 47.73 50.47 51.98

    3-inch 17.30 66.48 77.64 89.50 94.65 97.49

    4-inch 17.30 103.81 125.58 149.17 157.75 162.48

    Water Use Charge

    Base Use Allowance 3 Kgal 2 Kgal 1 Kgal 0 Kgal 0 Kgal 0 Kgal

    Block 1 Base Use $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

    Block 2 Up to 10 Kgal 4.82 5.24 5.73 6.12 6.47 6.66

    Proposed Residential

    Inside-City Water Rates (cont'd.)

  • -40-

    Rate Design Notes Commercial Customers

    Rate Design Goes to 10-Inch metered Customers

    61% of Accounts 5/8- or 3/4-inch meters

    Proposed Residential

    Inside-City Water Rates (cont'd.)

  • -41-

    Comparison of Residential Water Bill

    at Existing and Proposed Rates

    Fiscal Year 2016 Recommended Rates Water

    Usage Inside Outside

    Kgals Existing Proposed Change ($) Existing Proposed Change ($)

    0 $17.30 $16.34 ($0.96) $21.61 $20.26 ($1.35)

    1 17.30 16.34 (0.96) 21.61 20.26 (1.35)

    2 17.30 16.34 (0.96) 21.61 20.26 (1.35)

    3 17.30 20.51 3.21 21.61 25.43 3.82

    4 22.12 24.68 2.56 27.64 30.60 2.96

    5 26.94 28.85 1.91 33.67 35.77 2.10

    6 31.76 33.02 1.26 39.70 40.94 1.24

    7 36.58 37.19 0.61 45.73 46.12 0.39

    8 41.40 41.36 (0.04) 51.76 51.29 (0.47)

    9 46.22 45.53 (0.69) 57.79 56.46 (1.33)

    10 51.04 49.70 (1.34) 63.82 61.63 (2.19)

    15 75.14 80.70 5.56 93.97 100.07 6.10

    20 99.24 111.70 12.46 124.12 138.51 14.39

    - Average Usage for City of St. Augustine.

  • -42-

    Revenue Sufficiency Financial Position

    $-

    $10

    $20

    $30

    $40

    $50

    $60

    Comparison of Typical Inside-City Residential Water Bill at 4,000 Gallons

    Water Average: $25.17

    $22.12 $24.68

  • -43-

    Proposed Residential

    Inside-City Wastewater Rates

    Existing 2016 2017 2018 2019 2020

    Residential Service

    All Meter Sizes $23.64 $22.24 $18.29 $13.42 $14.19 $14.62

    Sewer Flow Charge

    Base Use Allowance 3 Kgal 2 Kgal 1 Kgal 0 Kgal 0 Kgal 0 Kgal

    Block 1 Base Use $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

    Block 2 Up to 10 Kgal $6.06 $5.12 $5.60 $5.99 $6.33 $6.52

    Maintain Residential Billing Threshold of 10,000 Gallons

  • -44-

    Proposed Residential

    Inside-City Wastewater Rates (cont'd.)

    Existing 2016 2017 2018 2019 2020

    Commercial Service

    Meter Sizes

    5/8 or 3/4-inch $23.64 $22.24 $18.29 $13.42 $14.19 $14.62

    1-inch 23.64 22.24 18.29 13.42 14.19 14.62

    1-Inch 23.64 30.24 26.75 22.37 23.66 24.37

    2-inch 23.64 50.24 47.90 44.73 47.30 48.72

    3-inch 23.64 55.04 63.13 71.57 75.69 77.96

    4-inch 23.64 94.24 113.47 134.20 141.92 146.18

    Sewer Flow Charge

    Base Use Allowance 3 Kgal 2 Kgal 1 Kgal 0 Kgal 0 Kgal 0 Kgal

    Block 1 Base Use $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

    Block 2 Up to 10 Kgal $6.06 $5.12 $5.60 $5.99 $6.33 $6.52

  • -45-

    Comparison of Residential Wastewater Bill

    at Existing and Proposed Rates

    Fiscal Year 2016 Recommended Wastewater

    Usage Inside Outside

    Kgals Existing Proposed Change ($) Existing Proposed Change ($)

    0 $23.64 $22.24 ($1.40) $29.52 $27.58 ($1.94)

    1 23.64 22.24 (1.40) 29.52 27.58 (1.94)

    2 23.64 22.24 (1.40) 29.52 27.58 (1.94)

    3 23.64 27.36 3.72 29.52 33.93 4.41

    4 29.70 32.48 2.78 37.08 40.28 3.20

    5 35.76 37.60 1.84 44.64 46.62 1.98

    6 41.82 42.72 0.90 52.20 52.97 0.77

    7 47.88 47.84 (0.04) 59.76 59.32 (0.44)

    8 53.94 52.96 (0.98) 67.32 65.67 (1.65)

    9 60.00 58.08 (1.92) 74.88 72.02 (2.86)

    10-20 66.06 63.20 (2.86) 82.44 78.37 (4.07)

    - Average Bill for City of St. Augustine.

  • -46-

    Revenue Sufficiency Financial Position (cont'd.)

    $-

    $10

    $20

    $30

    $40

    $50

    $60

    Comparison of Typical Inside-City Residential Wastewater Bill at 4,000 Gallons

    Wastewater Average: $36.56

    $29.70 $32.48

  • -47-

    Comparison of Residential Combined Water and

    Wastewater Bill at Existing and Proposed Rates

    Fiscal Year 2016 Recommended Combined

    Usage Inside Outside

    Kgals Existing Proposed Change ($) Existing Proposed Change ($)

    0 $40.94 $38.58 ($2.36) $51.13 $47.84 ($3.29)

    1 40.94 38.58 (2.36) 51.13 47.84 (3.29)

    2 40.94 38.58 (2.36) 51.13 47.84 (3.29)

    3 40.94 47.87 6.93 51.13 59.36 8.23

    4 51.82 57.16 5.34 64.72 70.88 6.16

    5 62.70 66.45 3.75 78.31 82.40 4.09

    6 73.58 75.74 2.16 91.90 93.92 2.02

    7 84.46 85.03 0.57 105.49 105.44 (0.05)

    8 95.34 94.32 (1.02) 119.08 116.96 (2.12)

    9 106.22 103.61 (2.61) 132.67 128.48 (4.19)

    10 117.10 112.90 (4.20) 146.26 140.00 (6.26)

    15 141.20 143.90 2.70 176.41 178.44 2.03

    20 165.30 174.90 9.60 206.56 216.88 10.32

    - Average Bill for City of St. Augustine.

  • -48-

    Revenue Sufficiency Financial Position (cont'd.)

    $-

    $20

    $40

    $60

    $80

    $100

    $120

    Comparison of Typical Inside-City Residential Water and Wastewater Bill at 4,000 Gallons

    Water Wastewater Average: $61.73

    $51.82

    $57.16

  • -49-

    Rate Design Recommendations

    Adopt the Alternative Rate Structure Plan

    Promotes Conservation / Reflects Industry Norms / All Service Billed

    Based on Use

    Adopt Rates for Next Four Years / Then Reinstitute Rate Indexing

    Adopt the Municipal Cost Index for Future Index Calculations

    Index Should Never Be Less than Zero

    In Third Year Re-evaluate the Sufficiency of Rates and Structure and Adjust as Necessary

    NOTE: Must Notify all Customers on Utility Bill of Date of Public

    Hearing per Florida Statutes Further Questions and Discussions

  • -50-

    Recommendations for

    2015/2016 Budget Hearings

    Adopt Financial Plan 5-Year CIP

    Adopt Connection Fees and Level of Service Notify of Adjustment and Implement 90 Days After Notification

    Adopt Rate Restructuring Plan Adopt 4-year Rate Phasing Plan and Include All Years in Rate Ordinance

    Phase a Reduction of the Outside-City Surcharge to 20% Over a 5-Year Period

    Initiate Customer Notification of Public Hearing for Rate Adoption on Utility

    Bill

    Re-evaluate Rates After 3 Years and Adjust as Necessary to Maintain Financial

    Plan / CIP Program Funding

  • -51-

    Additional Questions

    and Commission Discussion

  • -52-

    Residential Billed Water Use

    0.00%

    10.00%

    20.00%

    30.00%

    40.00%

    50.00%

    60.00%

    70.00%

    80.00%

    90.00%

    100.00%

    0

    5,000

    10,000

    15,000

    20,000

    25,000

    30,000

    Bills Rendered Cumulative Bills

    Nu

    mb

    er o

    f B

    ills

    C

    um

    ula

    tive %

    of B

    ills

    Billed Usage

  • -53-

    Next Steps

    Address Additional Questions or Concerns

    City Council Direction Set Public Hearing Date to Adopt Rates and Fees


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