STA Travel AU - Round the World brochure

ROUNDWORLD

THE

start the adventure

www.statravel.com.au

TOPREASONS TO TRAVEL WITH US

1 EXCLUSIVE LOW AIR FARESOur unique airline partnerships give you access to the lowest fares

2 EXCLUSIVE FLEXIBLE AIR FARESYou can change your plans at minimal cost and effort

3 GLOBAL TRAVEL HELPWhere ever you are, we’re there for you

4 WORLD CLASS TRAVEL PARTNERSWe only work with the enst to ensure you’re looked after

5100S OF STORES WORLDWIDESpeak face to face with us on the other side of the world

6 ‘ONE STOP SHOP’ FOR ALL YOUR TRAVEL NEEDSWith all your bookings in one place, it’s easy to manage your holiday

7 EXTREMELY KNOWLEDGEABLE, WELL TRAVELLED STAFFThey’re expertly trained with hands on experience to have you the best advice

8 OVER 30 YEARS EXPERIENCEWe’ve got the experience to take you to the most exciting places for less

9 ‘PRICE BEAT’ GUARANTEEIf you finda price lower elsewhere we’ll beat it!*

10 MASSIVE RANGE OF ADVENTURES AVAILABLE TO EVERYONENo matter your age you can enjoy our extraordinary adventures in any corner of the world

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5TOPExtra-Ordinary ways to Travel

GAP YEARWe offer some of the most comprehen-sive work and play combinations on the market; including working holidays in the UK, North America and Canada; and volunteer placements, which plant you right in the middle of projects where you can make a genuine difference.

RTWEach year we help 1000’s of travellers, of every age and background, to travel around the world and blast open their horizons. Round the world travel is all about exploring a mixed bag of countries, cultures and adventures.

CAREER BREAKDo you realise, a career break doesn’t have to be a break from your career? Travel is teeming with benefits; you’ll develop valuable skills, such as time management, and enhance communica-tion skills and project management. Start considering where you want to go, and what you want to take from it.

WORK/ LEARNWork, meet Learn. Learn, meet Work. You two will get on just fine. Working holidays in the UK, the USA and Canada offer some of the world’s best opportu-nities to pick up new skills or pave the way for your chosen career path.

VOLUNTEERWe’ve got great volunteering placements and unique opportunities to combine volunteering work with an adventure tour on one of our ‘voluntours’. So pick up our Volunteering brochure from your local store or jump online now!

THIS IS WHERE THE ADVENTURE STARTS

TOP 10REASONS TO TRAVEL WITH US

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TOP 5ExtraOrdinary ways to Travel

EXCLUSIVE LOW AIRFARES Our unique airline partnerships give you access to the lowest fares

‘PRICE BEAT’ GUARANTEE If you find a price lower elsewhere we’ll beat it!

EXCLUSIVE FLEXIBLE AIRFARES You can change your plans with minimal cost and effort WORLD CLASS TRAVEL PARTNERS We only work with the best to ensure you’re looked after 100’S OF STORES WORLDWIDE Speak face to face with us on the other side of the world

‘ONE STOP SHOP’ FOR ALL YOUR TRAVEL NEEDS With all your bookings in one place, it’s easy to manage your holiday

EXTREMELY KNOWLEDGEABLE, WELL TRAVELLED STAFF They’re expertly trained with hands-on experience to give you the best advice

GLOBAL TRAVEL HELP Wherever you are, we’re there for you OVER 30 YEARS EXPERIENCE We’ve got the experience to take you to the most exciting places for less MASSIVE RANGE OF ADVENTURES AVAILABLE TO EVERYONE No matter your age you can enjoy our extraordinary adventures in any corner of the world

GAP YEAR We offer the most comprehensive Work and Play combinations on the market; including Working Holidays in the UK, USA and Canada; and volunteer placements, which plant you right in the middle of projects where you can make a genuine difference

ROUND THE WORLD Each year we help thousands of travellers, of every age and background, to travel around the world and blast open their horizons. Round the World travel is all about exploring a mixed bag of countries, cultures and adventures

CAREER BREAK Do you realise a career break doesn’t have to be a break from your career? Travel is teeming with benefits; you’ll develop valuable life skills, such as time management, enhanced communication skills and confidence in any situation

WORK / LEARN Work, meet Learn. Learn, meet Work. You two will get on just fine. Working Holidays in the UK, the USA and Canada offer the world’s best opportunities to pick up new skills or pave the way for your chosen career path

VOLUNTEER We’ve got great volunteering placements across a variety of projects and unique opportunities to combine volunteering work with an adventure tour on one of our ‘voluntours’. Give back on your next holiday

call 134 782 to book 2

Travel Insurance Serious face. Soft voice. Please buy travel insurance. This cannot be an afterthought, you really do need to buy this before you leave home, as you won’t be able to get it once you’ve left. The likelihood is that your trip will be plain sailing, but just in case things take a turn for the worse, make sure you have a travel insurance policy that meets your needs. It doesn’t just cover you for broken limbs and jungle fever; it can also cover you for things that get lost or damaged along the way. Plus our policies are specially designed to cover a whole host of adventures, with the fun stuff included!

CHECKLIST

PLANNING YOUR TRIP

TRAVEL ESSENTIALS - Don’t travel without these!

Country Visa Don’t wait until you get to the door to find out if you’re on the guest list! Ask us about travel visas for the countries you’re visiting, and we’ll either get you the vital stamps, or point you in the direction of someone who can.

HEALTH Get this right and avoid wasting time in foreign hospitals! Ask your GP for advice on the vaccinations you may need for visiting particular countries. Some are mandatory!

Cash Passport Don’t leave home without your STA Travel Cashcard... it’s your flexible friend with benefits! You can use the card like cash, plus, pay any money earned directly into your account (even your mum can top it up from back home for FREE!)

ID & Discount Cards Are you a full time student/teacher or 30 years or younger? Then grab an International Discount Card and you will save HEAPS – from accommodation and attractions to EXCLUSIVE airfares! With over 41,000 discounts worldwide in 125 countries, there’s something for everyone. Ask in store to grab yours now.

Phone Cards Did you know our SIM cards offer savings of up to 90% on global roaming? They’re great value, super easy to use and include $10 credit to start you off. You can make use of our super cheap call/SMS rates, as well as great value data bundles for Facebook, Skype and Viber.

Create your Wishlist! Use the map in this brochure to pin your must-see spots or head into store

Book an appointment with one of our Travel Experts

Book your flights

Book travel insurance

Book adventure tours to get the most out of your time. Don’t forget to ask us about multi tour discounts

Book somewhere to stay for your first few nights

Purchase a multi-currency Cash Passport and lock in a great exchange rate!

Buy your ISIC card (or IYTC for Under 30s, or ITIC for teachers) for amazing discounts around the world

Get a phone card and share your digits with mates

Check and arrange your country visas

www.statravel.com.au 3

OUR TOP STOPOVERS

ON THE ROAD

DUBAI Explore the magic of the Middle East. The combination of modern and traditional means strolling through top class shopping centres can be followed by a camel ride through the desert.

BANGKOK Buzzing and intense, this favourite stop means you get to sample the bright lights and vivacious lifestyle of this incredible city. Check out the markets and delicious cuisine Bangkok has to offer.

Los Angeles The capital of glitz, glamour and beautiful people, LA is stylish and the perfect stopover for a taste of sun and movie madness. Spot the stars in Beverly Hills or chill on Santa Monica beach.

RIO de janeiro A sensational mix of culture, colours, people, architecture and smells (both good and bad!). The chance to stop here should be grabbed with both hands.

LONDONAn eclectic mix of royalty, amazing shopping, pints at the local and historic sites. London hosts all the best bits of a big city.

WELCOME PACKAGEINCLUDES: 2 NIGHTS IN A HOTEL, RETURN AIRPORT TRANSFERS PLUS A 4WD SAFARI FROM $177

WELCOME PACKAGEINCLUDES: 3 NIGHTS IN A HOTEL, AIRPORT TRANSFER & CITY, PLUS A TEMPLES TOUR FROM $155

LA CONFIDENTIAL INCLUDES: 3 NIGHTS IN A HOTEL, RETURN AIRPORT TRANSFER, PLUS A “STARS & BARS” TOUR & HOP-ON-HOP-OFF TOUR FROM $192

WELCOME PACKAGEINCLUDES: 6 NIGHTS IN A HOSTEL, AIRPORT TRANSFER PLUS A CARIOCA “THE BIG DUDE” TOUR FROM $282

WELCOME PACKAGEINCLUDES: 3 NIGHTS AT THE GENERATOR HOSTEL PLUS A HOP-ON-HOP-OFF TOUR FROM $155

CAR HIRE Sling your life in the boot and hit the road for an amazing adventure, with our independent car hire. We only partner with trusted hire companies to ensure you’re given a service that offers you the unbridled freedom of the open road.

HOP-ON HOP-OFF Wherever you are in the world, there’s a high chance you’re within thumbing distance of our Hop-on Hop-off bus network that spans the globe. It’s one of the most cost effective ways to travel. Flexibility is the name of the game! Most passes are vaild for a year from the first day of travel and include some awesome activities. They all allow you to explore at your own pace, hopping on and off where you like for however long you like. CAMPERVANS If you’re looking for a convenient way to travel, maximum independence and a room with a view, then we’ve got just the ride. Our modern campervans give you the unique opportunity to park right on the doorstep of the world.


CHOOSE YOUR ADVENTUREFREEDOM FARESOur new Freedom Fares are our best one-way fares on all our most popular routes. Create your own personalised Round the World itinerary by combining Freedom Fares and start ticking off that bucket list! The best part is you can book them on the road too!

WHERE TO STAYWhen it comes to accommodation we offer something for everyone. We don’t blur the issue with shiny stars; we get straight to the point and keep it simple with four core categories: STAysimple for the budgeteers; STAysmart for great value comfort; STAystylish for high-end indulgence; and STAyapartments for that relaxing ‘homely’ feeling.

TAILOR MADE TOURSIf you’re Asia bound, we can whack on an extra dollup of luxury. Ask us to put together your very own private tour. These itineraries aren’t fixed so you can request anything you want! Available at a 3 star+ level, but with oodles of flexibility so that you can mould it around your budget. These trips typically include all accommodation, transfers and guides... and we can even arrange a chauffeur driven car!

GO INDIE!We offer a massive range of tours all around the world, but we also appreciate that group travel isn’t always the right fit, which is why we’ve created our ‘Indie Tours’ for travelling twosomes or private groups. They’re a range of exciting, fixed itinerary tours, including a private guide and a range of activities. Ask your consultant for more details!


YOUR TRAVEL PLANSSTART PLANNING YOUR NEXT BIG ADVENTURE

flights ACCOMMODATIONUshuaia

Dubai

Abu Dhabi

Doha

Mongolia

Krakow


Ushuaia

Dubai

Abu Dhabi

Doha

Mongolia

Krakow

MUST-VISITS

STAY IN THE KNOW

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Hear all about our best deals, festival giveaways, flight sales and loads more twitter.com/statravelau

Become inspired, hear about our greatest deals and learn something new every time you hear from us. Sign up to our eNewsletter at statravel.com.au/newsletter and go in the draw to win a $500 travel voucher

ESSENTIALS BUDGET


AUSTRALIA AUCKLAND SAN FRANCISCO (MAKE OWN WAY) LOS ANGELES LONDON (MAKE OWN WAY) ROME* DUBAI HOME

Cheap but more than cheerfulOur best selling trip packs in 6 must-see destinations for an absolute steal! RTW virgins, you won’t be disappointed. Not your first time? You’ll still freakin’ love it! Bask with dolphins in the Bay of Islands, star spot on Rodeo Drive and take compromising pics with a Queen’s guard! We promise this is just the beginning.

PRICES VARY BY STATE, SO DOUBLE CHECK WITH YOUR LOCAL STA TRAVEL FOR THE LATEST PRICING * FLIGHT OUT OF EUROPE IS FROM ROME. ASK YOUR TRAVEL EXPERT FOR PRICES EX OVER 30 DIFFERENT

AWESOME ADD ONS...

DAYSFR

DAYFR

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FRSTUDENT FARE, EX MELBOURNE

THE QUICKIE

AUSTRALIAAUCKLAND

LOS ANGELES

SAN FRANCISCOLONDON

ROME

DUBAI

FLY MAKE YOUR OWN WAY

4 STOPS $1899

EUROPE EUROPEAN EXPERIENCE Experience the best of Europe. Explore10 countries in 20 days. You’ll hit all the must-see sights and enjoy special stays in a French Chateau and a Swiss Chalet.

NORTH AMERICA SAN FRANCISCO TO LOS ANGELES Take in the best of the west on this 8 day adventure. Hike in Yosemite National Park, stare in awe at the Grand Canyon and roll the dice in Vegas, baby!

middle east DUBAI - DESERT SAFARI Hit the dunes for a desert adventure like no other. Take a 4WD ride over the sands, feast on an Arabian BBQ, take a camel ride and partake in a taste of Shisha.


20 $2455 8 $1199 1 $68

THE HANGOVERAUSTRALIA BANGKOK BERLIN (MAKE OWN WAY) AMSTERDAM NEW YORK LAS VEGAS (MAKE OWN WAY) LOS ANGELES HOME

PRICES VARY BY STATE, SO DOUBLE CHECK WITH YOUR LOCAL STA TRAVEL FOR THE LATEST PRICING

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STUDENT FARE, EX MELBOURNE


AUSTRALIA

LOS ANGELES

LAS VEGAS

AMSTERDAM

BERLIN

NEW YORK

BANGKOK

4 STOPS $2459

A berocca a dayTuk tuk through the hustle and bustle of Bangkok, sink a few steins in Berlin, experience real cafe culture in Amsterdam, suit up for a few cocktails in NYC, hit the strip in Vegas and party with the stars in West Hollywood. You can sleep on the flight home!

NORTH AMERICA NEW YORK UNCOVERED Bright lights, big city. This 4 day package offers the perfect mix of sightseeing & free time, with a guide on hand to make the most of your Big Apple experience.

NORTH AMERICA LAS VEGAS - CAESARS PALACE With 6 pools, 14 restaurants and an enormous casino, you’ll hardly need to leave the hotel to find some fun. We promise, no tigers in the bathroom...

ASIA SOUTHERN THAILAND SOJOURN From Bangkok nightclubs to laid-back beaches. Explore Khao Sok National Park, hit the beaches and bars on Koh Samui and snorkel the coral reefs off Koh Tao.


4 $915 9 $799 1 $99

CIRCLE SOUTHAUSTRALIA JOHANNESBURG SAO PAULO (MAKE OWN WAY) BUENOS AIRES HOME


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FRYOUTH/STUDENT FARE, EX SYDNEY

AUSTRALIA

JOHANNESBURG


SA0 PAULO

BUENOS AIRES

2 STOPS $1829

Go where the wild things areStalk, prowl and hunt your way across exotic lands and foreign plains. Come out to play and unleash your wild side on this 2 stop jaunt across the Southern Hemisphere. Spot the Big 5 on safari, kite surf the Cape, soak up Iguassu Falls. Don’t forget your camera on this one!

AFRICA TEACH CHILDREN IN AFRICA Give back on your adventure by lending a hand to teachers and children at schools in the townships of Cape Town. Interact with the local communities and make a difference.

SOUTH AMERICA BUENOS AIRES - LEARN SPANISHTake some time out to learn Spanish in cosmopolitan Buenos Aires. The birthplace of tango, home of Boca Juniors FC and best place to get a great steak.

AFRICA KRUGER CAMPING SAFARI Spot the ‘Big 5’ on safari at world renowned Kruger National Park. Explore the wilds of Africa and spend a night with a local community.


7 $1359 7 $429 4 $499

CULTURE VULTUREAUSTRALIA HONG KONG (MAKE OWN WAY) BEIJING MADRID (MAKE OWN WAY) PARIS ZURICH LOS ANGELES HAWAII HOME


AWESOME ADD ON’S...

DAYSFR FR$289 NIGHT

FR

FRSTUDENT FARE, EX ALL STATES

*Please no stealing.. begging and borrowing is fine!


HAWAII

ZURICHPARIS

MADRID

HONG KONG

BEIJINGLOS ANGELES

AUSTRALIA

5 STOPS $2889

Walk in someone else’s shoes*Stretch, limber up and hit the ground running. The Culture Vulture will take you on an epic adventure full of culture and historic hot spots. Rail your way through Europe, walk the Great Wall of China, climb to the top of the Eiffel Tower and then frolic bare-foot in the white sands of Waikiki.

ASIA CHINA ON A SHOESTRING Take in the best of China. Explore Shanghai and Hong Kong’s bustling streets, cruise the Yangtze River, and discover the history of Xi’an, Beijing and the Great Wall.

EUROPE EURAIL SELECT PASS With a Eurail pass you’ll enjoy the freedom and flexibility to explore Europe at your own pace. Travel in comfort as you watch the European countryside go by.

NORTH AMERICA HAWAII - SHERATON WAIKIKI Aloha! Take it easy at Hawaii’s favourite playground, Waikiki Beach. Enjoy ocean-front views, and relax with a cocktail by the infinity pool at ths popular resort.


18 $1799 1 $143

PICK N MIXAUSTRALIA KUALA LUMPUR PARIS (MAKE OWN WAY) MILAN REYKJAVIK TORONTO (MAKE OWN WAY) MIAMI LIMA BUENOS AIRES HOME



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FRYOUTH / STUDENT FARE, EX SYDNEY

AUSTRALIA


KUALA LUMPUR

PARIS

MILAN

REYKJAVIK

TORONTO

MIAMI

LIMA

BUENOS AIRES

6 STOPS $2699

I want it all. I want it nowIt’s all or nothing. You’re going all the way and no one can stop you. Pack in the hottest destinations on this sizzling 6 stop RTW trip! Shop til you drop in Milan, tango your way around Buenos Aires, trek the Inca Trail to the Lost City in Peru and soak up the Blue Lagoon hot springs in Iceland.

SOUTH AMERICA THE INCA TRAIL Challenge yourself to take on the Inca Trail hike to Machu Picchu. This 7 day adventure also includes time in charming Cusco and the cultural highlights of the Sacred Valley.

NORTH AMERICA MIAMI - THE SHELLEY Welcome to Miami! Cruise South Beach with the beautiful people and make use of the nightly open bar at this chilled out hotel.

EUROPE PARIS - THE PARIS PASS Drink in the sights of the world’s most romantic city with a 2-day Paris Pass. Visit the Louvre, take a cruise on the Seine and indulge in some wine tasting.

7 $1099 1 $38 2 $128

THE A-LISTER AUSTRALIA TOKYO BARCELONA SAO PAULO (MAKE OWN WAY) RIO LIMA SAN SALVADOR CANCUN LOS ANGELES HOME



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FREVERYONE , EX ALL STATES

AUSTRALIA

TOKYO


BARCELONA

SAO PAULO

LIMARIO

SAN SALVADOR

CAN-

LOS ANGELES

7 STOPS $3499

Calling all Party People!Don’t forget to pack your party shoes. Expect outrageous escapades and concoctions galore, let loose and come back needing a holiday. This one’s not for the faint-hearted! Hit Cancun for Spring Break, dance the Samba at Rio Carnival, check out Tokyo’s Red Light District and refuel on tasty tapas when the sun rises in Barcelona!

SOUTH AMERICA WONDERS OF BRAZIL Sip caipirinhas on the beach at colonial Paraty, live it up in Rio, marvel at Iguassu Falls and encounter wildlife in the Pantanal.

EUROPE SPAIN - TAPAS AND FLAMENCO Take on Barcelona by night. Eat your fill of tapas, washed down with plenty of Spanish sangria before a colourful flamenco show.

SOUTH AMERICA MEXICO - MAYAN TRAIL Party in Cancun, explore the towering Mayan ruins of Chichen Itza and Palenque, and take in the colonial towns of Merida and San Cristobel.

12 $119913 $2699 1 $35

STA TRAVEL INSURANCEWE WILL COVER YOU FOR THE FUN STUFF

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MORE INFOFor more information chat to your STA Travel Adviser or go to http://www.statravel.com.au/travel-insurance.htmSTA Travel Pty Ltd ABN 34 004 801 512 (STA Travel) is an authorised representative of AGA Assistance Australia Pty Ltd ABN 52 097 227 177 AFS Licence 245631 trading as Allianz Global Assistance. Travel insurance is issued and managed by Allianz Global Assistance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence 234708. Terms, conditions and exclusions apply. We do not provide advice on this insurance based on any consideration of your objectives, financial situation or needs. Before making a decision please consider the Product Disclosure Statement


Regardless of your destination, travel insurance is one of the most important decisions you’ll make when arranging your holiday.

Imagine being sick or injured in a foreign country where you don’t speak the language. Or worse still - imagine being refused medical treatment until an insurance company can guarantee your medical bills.

It’s a scary thought, but these kinds of things happen all too often, all over the world. Having a 24 hour emergency assistance team of experienced doctors, nurses and case managers to call on is why having the right travel insurance is so important. It gives you peace of mind.

CHOOSE THE RIGHT POLICY When choosing a policy, it’s really important to understand what it does and doesn’t cover. While some policies may appear to be the same, quality cover is more than just high policy limits.

A good policy will cover more than just your luggage - it will cover the costs of you having to unexpectedly cancel or amend your trip, emergency evacuations transport, accommodation and medical costs should you become ill or get injured. Most importantly, it will give you access to 24 hour emergency assistance and cover should you require evacuation for medical treatment.

Make sure you check policy luggage item limits; you might find that you need to purchase additional cover for valuable items (e.g. a new camera). Also, check what excess you will be liable for in the event you need to make a claim - all our international policies give you a choice of excess, including a $nil option, which means no excess will apply.

WHY CHOOSE STA TRAVEL INSURANCE 24 hour emergency assistanceAccess to our 24 hour emergency assistance team for medical emergencies and evacuations, assist with hospital guarantees and assistance should you lose your passport or travel documents.

New for old replacement*Replacement or repair of lost, stolen or damaged items including mobile phones, tablets, personal computers and cameras.

Policy extensionsYou can see all four corners of the globe on the one policy and if you decide to stay longer, you can extend your policy for up to 12 months.

Adventure activities *^We automatically cover loads of adrenalin pumping activities, which means you can experience heaps more with less stress! You are also automatically covered for skiing, snowboarding, moped riding & motorcycle riding without any additional cost.

Working holidays and studying abroadPlanning on working or studying overseas? No problem - our policies automatically cover working holidays and overseas study.

Tour cancellation *If your selected tour is cancelled due to insufficient numbers, we’ll cover amendment fees to help re-arrange your trip and get you on your way.

Cover for pre-existing medical conditionsWe cover a range of pre-existing medical conditions at no additional charge. A medical assessment process is available for customers with conditions or circumstances that fall outside the specified criteria for free cover. If accepted, pre-existing medical conditions will be covered by paying any additional premium that applies.* Terms, conditions, exclusions & benefit limits apply.^ Subject to the plan you have selected

THE COVER YOU CAN EXPECT No complicated plans to choose from - just great cover you can rely on. Here are some of the inclusions you can expect with your STA Travel Comprehensive Cover:

• Unlimited overseas medical and dental cover *• Unlimited cancellation cover * • Unlimited additional expenses cover *• Access to 24 hour emergency assistance

Plus, cover from,

• Luggage and travel documents (including sporting equipment while in use)• Delayed luggage allowance• Money• Travel delay• Hospital incidentals• Hijacking• Loss of income• Disability and accidental death• Personal liability* Terms, conditions, exclusions & sub-limits apply. Please refer to the Product Disclosure Statement (PDS) for full details

CHOOSE EXTRAS THAT SUIT YOU Just like making your own playlist to suit your mood, you can customise your STA Travel policy to suit your trip.

Choose an excessThe higher the excess the cheaper the premium. When purchasing an international policy, you can choose between a nil, $100 or $250 excess.

Add Rental Vehicle Insurance Excess coverHiring a car or a campervan? Don’t want to pay a massive excess if you have an accident? You can add additional Rental Vehicle Insurance Excess Cover of up to $5,000.

Annual Multi-trip optionIf you plan on getting away a few times over the next 12 months, you might like to consider this great value option.

Don’t risk it. Get Travel Insurance.

Don’t leave travel insurance to the last minute. Remember, when you purchase a policy with STA Travel, cancellation cover starts from the time you take out the policy.

Ask for your emergency assistance card and keep it with you while you’re away.

Read the Product Disclosure Statement (PDS) and ask your STA Travel Adviser if you have any questions.

Agency

We are STA Travel (AU) Limited (STA Travel). We sell products and services as an agent on behalf of airlines, wholesale companies and other service providers including accommodation and transportation services (Third Party Suppliers). STA Travel’s role is to assist you to plan your travel arrangements, facilitate your bookings, and arrange payment and refunds as applicable. STA Travel is not a provider of any travel products/services and has no responsibility for products or services provided or not provided by any Third Party Suppliers.

We give and make no warranty or representation regarding the standard of any services orproducts supplied by Third Party Suppliers and no person has authority to make any such representation or warranty on behalf of STA Travel. Where your contract is with a supplier, the booking conditions of that supplier will apply to your booking and STA Travel accepts no responsibility for any errors or omissions made by a supplier. If for any reason, any Third Party Supplier is unable to provide the products/services you purchased through STA Travel, your remedy lies against that Third Party Supplier and not STA Travel.

General

These general terms and conditions together with the relevant terms and conditions of the Third Party Suppliers apply to any travel products/services you purchased through us. Once you pay for your booking (whether in full or in part):

(a) you acknowledge and agree that you have read and understood these general terms and conditions; and any terms and conditions imposed by Third Party Suppliers, for whom we act as Agent;

(b) you enter into a legally binding contract to acquire the relevant travel or travel related products and/or services with the Third Party Suppliers.

(c) you are not at least eighteen years of age then your legal guardian must give consent to this contract on your behalf.

(d) if you make a booking on behalf of someone, you warrant that you have the authority to accept and do accept on behalf of that person to be bound by STA Travel’s general terms and conditions and the relevant Third Party Suppliers’ terms and conditions.

Deposits and payment

Deposits are non-refundable. Payment of a deposit enables STA Travel to hold a reservation for you but does not guarantee the fare and/or price. The fare and/or price can only be guaranteed once we receive full payment and tickets and/or other travel documents have been issued. STA Travel will advise you of the date that full payment is required. Additional deposits for certain travel arrangements may also be required by Third Party Suppliers.

Failure to make payment in full by the due date may result in the forfeiture of any depositpaid. If payment for your booking is made by credit card, a handling fee is payable as advertised. No handling fee will be charged for payments made by Debit Card and BPAY. Please note that BPAY may take up to 3 business days to process, therefore you will need to allow sufficient time for payment to be cleared before the actual due date. Personal cheque is not accepted for domestic bookings. For all other bookings, we reserve the right to refuse personal cheques. Personal cheque may take up to 10 business days to clear. You agree not to stop payment of the cheque even when you cancel a booking. You agree that STA Travel may apply the proceeds of the cheque to satisfy any liability you may have to us and the Third Party Suppliers. Please note that even after full payment, the conditions of the contract between you and the Third Party Suppliers may permit them to increase the cost of your arrangements. Local payments have been included where applicable in the total cost price. The prices in this brochure and website are based on rates and costs in effect at time of printing the brochure or posting on the website and are subject to change. STA Travel will pass on any such increase to you.

Documentation

Travel documentation will not be issued until full payment with cleared funds is received. It is your responsibility to ensure that all of the details on your travel documents are correct and to bring to our attention any errors or discrepancies as soon as possible but in any event within 72 hours after STA Travel provides you with your travel documents. STA Travel’s general practice is to send documents to our customers electronically whenever possible. We reserve the right to charge you an administration fee if we send you such documents in hard copy form, at your request. All travel documents are non transferable. It is your responsibility to collect all paper travel documents prior to departure. Your traveldocuments are valuable and should be safeguarded as if they were cash. It is not always possible to replace travel documents in the case of loss, theft, damage etc

Cancellations and Changes

Your contract with your Third Party Suppliers may allow suppliers to cancel or amend bookings. We will ensure that you are promptly notified of any significant changes, but accept no liability for any changes or costs incurred which may result. If we make an error in your booking, which gives rise to a need to significantly change your booking, we will inform you as soon as reasonably possible if there is time before your departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us, (we will refund any price difference if the alternative has a lower value), or cancelling your booked arrangements and receiving a full refund. You agree that this is the only compensation payable in connection with such an error.

Despite anything to the contrary in these general terms or conditions, changes beyond our control to the extent permitted by law, we will not be liable to compensate you in any way, if a significant change is made to your booking for reasons beyond our control. These include: war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks, and changes due to rescheduling or cancellation of flights by an airline or alteration of the airline or aircraft type; closed orcongested airports or ports, hurricanes and other actual or potential severe weather conditions, and any other similar event. If you have booked a flight and we are alerted to a significant schedule change by your airline before you depart from Australia, we will contact you by email to advise you of this. Please ensure that you have given your contact email address to STA Travel and that you regularly check for messages before you leave. STA Travel has no control over airline schedule changes and accepts no liability for costs which may arise as a result of such changes. After you have left Australia, it is your responsibility to check with the airline that any onward flights you have confirmed are operating as booked. We strongly recommend that

STA TRAVEL (AU) LIMITED TERMS AND CONDITIONS

More than 56 days55-29 days28-15 days14-7 days7-0 days

AUD $0AUD $20AUD $40AUD $60AUD $80

Compensationpayable per person

Period before departure when a significant change is notified

you contact your airline at least 72 hours before the scheduled departure of each flight to do this. Please note that for some airlines it is mandatory to confirm with them your intention to fly. If you wish to change your booking and such a change is permitted and possible, STA Travel will charge you a service fee to process the change. You may also be charged a service fee by your Third Party Supplier. For changes after departure please see the ‘Travel Help’ section of www.statravel.com.au for details of how to request changes. Please note that all reservation changes are subject to availability and the terms and conditions of the product or service purchased. For changes before departure please contact your original branch that booked your ticket. The name in your booking must be exactly the same as your passport.Changes to name details are not allowed by many airlines and other service providers. Whilst we will do our best to make such a change if necessary, please bear in mind that most airlines and other service providers treat a name change as a cancellation, to which standard conditions and charges would apply. Flights must be taken in the sequence they appear on your ticket or e-ticket confirmation. If you plan not to take a flight as booked, pleasecontact the airline as far in advance as possible to discuss your options. If you do not check in on time for a confirmed reservation, the airline may register you as a ‘no-show’, which could result in extra charges and/or your whole flight itinerary being cancelled and/or render your ticket void. If you cancel your booking, the cancellation terms and conditions of your. Third Party Suppliers will apply as well as STA Travel fees outlined on your itinerary and receipt. We need to receive from you written notification of cancellation and your original ticket/voucher before any refund can be considered. If you decide to cancel arrangements before the balance due date, any deposits paid are non-refundable. Refunds will only be paid to you once we have received the funds back from Third Party Suppliers. Generally flight tickets cannot be refunded if they are partially used. If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim your cancellation charges through your insurer.

Liability Limitation

We have taken all reasonable care to make sure that all the services that make up the arrangements made by STA Travel are provided by efficient and reputable businesses. These businesses should follow the local and national laws and regulations of the country where they are provided. However, please be aware that overseas safety standards may be lower than in Australia. You acknowledge and agree, however that, STA Travel has no liability for any act, omission or default, whether negligent or otherwise, of any Third Party Supplier. In circumstances where liability of STA Travel cannot be excluded, such liability is limited to the value of the purchased travel arrangements. STA Travel reserves the right to decline to provide services to any individual.

Privacy and personal information

We will handle your personal information in accordance with the terms and conditions set out in our Privacy Policy which is posted on our website at www.statravel.com.au you consent to the disclosure of your personal information to us and to Third Party Suppliers. We and the Third Party Suppliers may disclose your personal information to others where directly connected with facilitating your travel arrangements and bookings and the provision of travel services and products. For example, we may disclose your personal information to airlines, hotels, car rental companies and other service providers in facilitating your travel arrangements.

Passport, Visa and Immigration

It is your responsibility to fulfil the passport, visa and other immigration requirements for all transiting and stopover destinations applicable to your itinerary. You should confirm these with the relevant High Commissions, embassies and/or consulates. We do not accept any responsibility in the case of you being unable to travel due to not complying with any such requirements. Your passport must be valid for 6 months beyond your return date into Australia.

Insurance

Travel insurance is a vital part of your arrangements. We strongly recommend that you have taken out adequate insurance for the duration of your journey. Travel insurance is a mandatory element of some travel arrangements. We can arrange travel insurance for you and can provide you with a quote and answer any queries you may have regarding the insurance we offer.

Travel advice and vaccinations

Australian residents should refer to the travel advice posted by the Department of Foreign Affairs at www.dfat.gov.au or www.smarttraveller.gov.au for all the countries you intend to visit. Vaccinations may be required for some or all of the places you are intending to visit. It is your responsibility to ensure that you have arranged all necessary vaccinations for your itinerary.

Taxes and Frequent Flyer Program

Local travel and airport taxes and charges may apply in various overseas countries. Unless otherwise stated, these taxes are not included as part of the fees. Taxes and duties may need to be paid in local currency at the time of departure and are subject to change without notice. It is your responsibility to check with your airlines on whether your booking with us is qualified for any points under any frequent flyer programs. Please retain all boarding passes to allow verification of your travel if required.

If you have a complaint

If you have a problem during your holiday, please inform the relevant Third Party Supplier (e.g. your hotel) immediately. Should they be unable to resolve the matter, please contact STA Travel in Australia, either through the branch where you made your arrangements, or through [email protected]. If you fail to contact STA Travel, we will not be permitted the opportunity to investigate your complaint and rectify any error whilst you are away and this may affect your rights under your contract. We are a member of AFTA (Membership No: 00001376) and operate accordingly to AFTA’s Code of Conduct. AFTA can also offer you an arbitration scheme for the resolution of disputes arising out of, or inconnection with this contract. Further information can be found at www.afta.com.au

Other important information

For unaccompanied minors travelling overseas without their parent/s or legal guardian please contact the relevant airlines for further information. ontact the airline directly regarding airline carriage conditions and luggage restrictions. Any contract entered into pursuant to these terms and conditions will be governed by the laws of Australia; and supersede all previous agreements in respect of its subject matter and will embody the entire agreement between the parties in respect of its subject matter. Any indulgence or extension of time which STA Travel may grant to you will not prejudice or interfere.

STA TRAVEL PTY LTD ABN 34 004 801 512

STA Travel Pty Ltd trading as STA Travel VIC 30808, NSW 2TA001112, ACT 216/D/3, QLD TAG468, TAS TAS128, WA 9TA75, SA TTA56

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EUROPE

Pick up a copy of our other brochures at your nearest STA Travel store

BOOK YOUR WAYCALL US:1300 676 561ONLINE: WWW.STATRAVEL.COM.AU

STORE: VISIT YOUR NEAREST STOREWWW.STATRAVEL.COM.AU/STORES

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Date post:	11-Mar-2016
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STA Travel AU - Round the World brochure

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