Build Bright University Study CenterGroup I

Staff Management

Mr. SIY VEASNA (Leader) Mr. SEANG VEASNAMr. YORN RATANA Miss ROS SOTHEAMrs. SOTH SOMPHEA Miss BOURKHAV BOPEA

FACILITATOR: Mr. SENG SOVANNSAK

We would like to thank our lecturer Mr. Seng Sovannsak who give all guideline about the assignment and give important hints of the assignment. This work is made by my group focusing on studies and research and also gives credits to our lecturer who guided us. We would also be very pleasure to our tutor Seng Sovannsak who guided us in the tutorial task. We also certify that the assignment has not previously been submitted for the assignment in any other course or at any other time in this course.

Acknowledgements

INTRODUCTION TO STAFF MANAGEMENT

STAFFING PROCESS - STEPS INVOLVED IN

STAFFING

STAFF MANAGEMENT FUNCTIONS

5 GOLD RULES FOR STAFF MANAGEMENT

KEY TO SUCCESS: KEEPING THE BEST STAFF

HAPPILY AROUND

10 WAYS TO SURVIVE OFFICE POLITICS

Objective

Overview: Staff Management is the leading staffing provider with deep domain expertise supporting clients in the manufacturing, distribution and logistics segment.

Introduction

Definition of Staff Management

STAFF MANAGEMENT is the function of

managing all employees in the organization,

including the development of staff skills through

training and other forms of staff development as

well as the identification, development and

implementation of training needs and programs

available for staff.

1. Manpower requirements2. Recruitment: a application to invitation 3. Selection: screened out the suitable

candidates4. Orientation and Placement5. Training and Development6. Remuneration7. Performance Evaluation8. Promotion and transfer

STAFFING PROCESS - STEPS INVOLVED IN STAFFING

STAFF PLANNING: Staff Planning involves choosing tasks that must be performed to attain organizational goals, outlining how the tasks must be performed, and indicating when they should be performed.

STAFF ORGANIZING: Staff Organizing can be thought of as assigning the tasks developed in the planning stages, to various individuals or groups within the organization. Staff Organizing is to create a mechanism to put plans into action.

STAFF MANAGEMENT FUNCTIONS

STAFF INFLUENCING: Staff Influencing is also referred to as motivating, leading or directing. Staff Influencing can be defined as guiding the activities of organization members in the direction that helps the organization move towards the fulfillment of the goals.

STAFF CONTROLLING: Staff Controlling is the following roles played by the manager:

1. Gather information that measures performance2. Compare present performance to pre-established

performance norms.3. Determine the next action plan and modifications

for meeting the desired performance parameters. Staff Controlling is an ongoing process.

STAFF MANAGEMENT FUNCTIONS

1. Keep staff challenged: Try to keep them busy (a more positive term would be ‘fresh’) in learning and doing new things once in a while. They will enjoy the dynamic it brings to their tedious working life and realize how the company treats them as individuals.

2. Let staff know what is expected from them: A step further than giving feedback to staff, letting them know their exact position in the company and what is expected form them is a simple and direct way for staff to realize their importance to the company.

5 Gold Rules for Staff Management

5 Gold Rules for Staff Management

3. Raise equity in the company: If staff has good performance, don’t be stingy on giving them bonuses or other forms of reward. It is the best way to raise their morale as well as sense of belonging to the company since the company recognizes and treasures their contribution.

4. Cultivate organization traditions: These could be formal or informal, as long as the staff accept and recognize them. For instant, team lunch or Christmas party. Once a tradition is established, it becomes a strong bond between staff and the company.

5 Gold Rules for Staff Management

5. Utilize staff’s talents and skills beyond the job description: Recognizing staff’s talents and skills would be the first step to achieve this goal. You just need to pay attention to the staff’s resume or simply a usual chat with them and you might have already found their ‘hidden talent’! Try to utilize their talent and skills, you will find it not only benefits the company but also the recognition from staff.

Remember, staff is your most valuable asset in any business. Managing them in a reasonable manner will ensure long term success for your company.

1. Address staff’s needs: In order to enhance working efficiency, staff must have the pre- or on-job training, sufficient time to finish the work as well as the right tools which can help them to achieve the target.

Key to Success: Keeping the best staff happily around

Key to Success: Keeping the best staff happily around

2. Accept staff’s opinion: These can be fall into different categories such as working condition, process or even about benefits. The underlying principal is to make them feel that they are valued and respected, and that their contribution to the company is appreciated.

3. Group activities with staff outside office hour: These activities can be as simply and casual as picnic or hiking in weekends. Or it could be as big and formal as annual dinner for all staff in the organization. The point is to create chances for staffs in all levels to do something relax together other than working.

Key to Success: Keeping the best staff happily around

4. Provide opportunities for staff to grow and develop: It is important for staff to realize that they are valued not as working machines for the company. Instead, the company shows care for the growth and development of staff as a person.

5. Communicate with staff about the situation and prospect of the company: Regular meeting of staff and reveal the situation and prospect of the company to them is important for staff to eliminate any anxiety regarding the company.

1: Live at peace with others2: Don't talk out of school3: Be helpful4: Stay away from gossip5: Stay out of those talk-down-the-boss

sessions6: Be a straight arrow7: Address the "politics" issue openly when

appropriate8: Document things9: Set incentives to foster teamwork10: Set an example for your staff 

10 WAYS TO SURVIVE OFFICE POLITICS

http://www.farorecruitment.com/index.php/when-strong-leadership-style-meets-soft-skills/

http://www.careerbuilder.com/jobs/company/c8c3316b6pxvwv26wsn/staff-management

http://en.wikipedia.org/wiki/Staff_management

http://www.managementstudyguide.com/staffing-process.htm

Reference