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Stage 1: Assess
Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
What is the Assess Stage?• Defines the objectives
of the project and its respective measures from the perspective of the customers
2-2Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
Assess – Steps
Get Organized
Talk with Your Customers
Walk the Process
Identify Priority
Improvement Areas
• Evaluation of School Performance
• Project Selection Criteria
• CI Project Template• School Based CI
Organizational Structure
• Voice of the Customer
• Techniques for gathering VOC
• Guidelines for Survey question construction
• Affinity Diagram • Problems with
processing VOC
• SIPOC• Process Mapping• Flowcharting• Walk the Process
Guidelines
• Situating the Storm Cloud
• Data Collection• Data Collection Plan• Data Analysis• Selecting the
Focused Problem Statement
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Step 1: Get Organized
Stage 1: Assess
Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
Outline• Evaluation of School Performance• Project Selection Criteria• CI Project Template• School Based CI Organizational Structure
2-5Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
EVALUATE SCHOOL PERFORMANCE
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School Measures• Tell us something important about our
outputs and how we deliver them. • They help us understand, manage,
and improve what our organizations do.
2-7Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
School Measures tell us….• How well we are doing?• Are we meeting our goals• Are our customers/stakeholders satisfied?• Are we in control of how we deliver our
outputs?• Are the improvements we made necessary
and effective?
2-8Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
School MeasuresStudents Teachers School
Enrollment Dropout rate Attendance of
students Reflection of values Cohort survival Graduation rate Child protection Child Nutrition Student Performance
Scores: NAT/DAT/RAT PHIL-IRI Numerates/Non-
numerates
Teacher development
Teacher attendance
SBM accreditation Eco-friendly Sufficient resources Sufficient
infrastructure
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School Measures and Customers
Students Care Process
Leadership Training
Attendance Monitoring
Guidance Counseling
Remedial Process
Learning Process
School Measure
National Achievement Test
Graduation Rate
Dropout Rate
Students
Teachers
Customers
Professional Development
In Service Training
Gender Awareness Development
School MeasureAwards and Recognitions
Staff Development Level
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PROJECT SELECTION CRITERIA
2-11Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
Project Selection Criteria Guidelines• The expected project outputs and/or outcomes
support the targeted performance indicator (PI) or school measure
• The project revolves around the improvement of an identified internal school process.
• The project has outputs and outcomes which are realizable within the six-month project duration. Two months for the Assess stage, two months for the Analyze stage, and two months for the Act stage
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Project Selection Criteria Guidelines• Project activities are generally executable and
within the control of the project CI Team, or through a local or division-level stakeholder with whom the CI Team can partner.
• The project does not require a capital outlay to execute.
2-13Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
CI PROJECT TEMPLATE
2-14Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
FUTURE STATE
BACKGROUND
CURRENT STATE
PROBLEM ANALYSIS
IMPLEMENTATION PLAN
KEY LEARNING
TEST RESULTS
PROJECT TITLE
STA
GE
1: A
SSES
S
STA
GE
2: A
NA
LYZE
STA
GE
3: A
CT
STA
GE
2: A
NA
LYZE
CI Project Template
Name of the School and ProjectTeam Members
School Profile+ BERC Highlights + VOC + Project Scoping
(SIPOC)
Process Map + Data Gathering and Presentation
Problem statement
Root Cause AnalysisValidation of Causes
Prioritization of Valid Causes
Objective StatementSolution Generation
Value AnalysisImproved Process Diagram
Tasks and TimelineBudget and ResourceStakeholder Analysis
Evaluation of ImplementationRisks
Project ClosureProject Sharing
PilotingRollout
Before and AfterCost Benefit Analysis
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CI Project Template Definitions• PROJECT TITLE
– Name of the Project– Team Leader and Team Members
• BACKGROUND– Brief information/data on the school issue– Identify VOC and Project scope
2-16Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
CI Project Template Definitions• CURRENT STATE
– Map the current process– Provide baseline data (time, output, cost)
• What specific outcomes are required?• How will we know the implementation is successful?• What will be the measure of performance?
– Use storm clouds to represent problems– Problems can be:
• Customer complaints (defects or reworks)• Gap between actual and target KPI• Inefficiency and Wastages
2-17Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
CI Project Template Definitions• PROBLEM ANALYSIS (For each storm cloud)
– Do root cause analysis– Use the 5 WHYS– Example: Wrong Grade
• 1st WHY – Error computation• 2nd WHY – Confused with another student• 3rd WHY – Student name is wrong• 4th WHY – Incomplete student registration• 5th WHY – Procedure for registration is unclear
– No need to actually reach up to 5 WHYs.
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CI Project Template Definitions • FUTURE STATE
– Describe the proposed solutions and the possible interventions on the process
– Do Value Analysis– Map the Improved Process
2-19Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
CI Project Template Definitions• IMPLEMENTATION PLAN
– Spells out the WHAT (needs to happen), WHO (will do it), WHEN (it will be completed), and OUTCOME (expected results)
– Determine tasks and timeline– Prepare budget and resource requirements– Perform stakeholder analysis– Evaluate of implementation– Do risk assessment
2-20Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
CI Project Template Definitions• TEST RESULTS
– This refers to any PILOT, TRIAL RUN, or RAMP UP of changes that needs to be done.
– Test can be progressive.– Show before and after results– Long term follow up of the improvements by recording
the measures/metric of the process and its outcome
2-21Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
CI Project Template Definitions• KEY LEARNING
– Identify project learning– Project sharing– Recognition and Reward– Project Closure
2-22Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
SCHOOL BASED CI ORGANIZATIONAL STRUCTURE
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CI Organizational StructureSchool Governing Council
School Head
School CI Facilitator
CI Team 1Team Leader
Members
CI Team 2Team Leader
Members
CI Team 3Team Leader
Members
SGC members• Teachers President• Student Government
President• PTA President• LGU Representative• NGO• Alumni Rep
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SULONG NegOr CI TEAM
JULIET C. AVILESTeam leader
LUCRECIA C. NICOLASPrincipal / Communication Officer
EDWIN B. JALISANFacilitator
RACHEL B. PICARDALDivision CI Focal Person
SALUSTIANO T. JIMENEZ,LL.B., CESO VISchools Division Superintendent
EMY A. TINGSONTrainer / Documentation Officer
EVELY C. AMANTESribe / Trainer
EMERITA B. QUILIOPESubject Teacher
Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
Who composes the team?• Creative and open minded • Good team players • Well respected among peers, stakeholders, and
other school leaders
2-26Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
Team Selection Criteria• Ideal team size: 3-8 • Smaller Team Size: 3 to 4 ->work faster• Teams greater than 8 require additional
facilitation and often require sub-teams.
2-27Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
Who Are Your Stakeholders?School Head
CIFacilitator
CI Team
Other Stakeholders:
-Process Owner-Students, Parents-Community, etc
2-28Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
Process Owner
– Worries about overall process health– Has responsibility and authority to manage and improve
a process
Process Owner
Ov e ra l l Pro c e s s
De p t A De p t B De p t C De p t D
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ACTIVITY
2-30Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
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ROSALLILY
ORCHID
ASTER
CHRYSANTHEMUM
BROMELIAD
MELENDRES
POINSETTIA
ADELFA0.00
5.00
10.00
15.00
20.00
25.00
30.00
35.00
40.00
45.00
NUMERACY TEST RESULT OF GRADE 7
MPS
Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
BACKGROUND AND RATIONALE
• Not one of the 451 students in grade VII is numerate based on the numeracy test given at the start of the school year
• 42 out of 451 are nearly numerates (score ranges from 50% to 74%)
• 409 out of 451 students got a score of 49% and below• Out of the 9 sections, grade VII-Chrysanthemum got the
lowest MPS of 31.59%• Out of 56 students in this section, 14 got the lowest MPS of
23.33% and below.
The school aims to help the aforementioned number of students become numerates.
Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015
MS. EMY A. TINGSON
Thank you!
2-33Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015