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Standard Chartered Bank Management

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    STANDARD CHARTEREDSTANDARD CHARTEREDBANK MANAGEMENTBANK MANAGEMENT

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    TheThe Standard Chartered Group wasStandard Chartered Group wasformed in 1869 through a merger of twoformed in 1869 through a merger of two

    banks.banks.The standard chartered bank of southThe standard chartered bank of southafrica founded in 1863, & the charteredafrica founded in 1863, & the charteredbank of India, australia, china, founded inbank of India, australia, china, founded in1853.1853.

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    As its operations came under threat from As its operations came under threat fromnationalization programmes in thenationalization programmes in the

    countries in which it countries in which it was present in the 1970s, the bank sought was present in the 1970s, the bank sought expansion in developed countries,expansion in developed countries,particularly theparticularly theUSA.USA.

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    Standard chatered bank (pakistan) limitedStandard chatered bank (pakistan) limitedis pakistan s oldest & largest foreign bankis pakistan s oldest & largest foreign bank

    with over 150 branches in the country.with over 150 branches in the country.The history of standard chartered bank inThe history of standard chartered bank inpakistan date back to 1863, whenpakistan date back to 1863, whenthethe Chartered Bank of India, Australia andChartered Bank of India, Australia andChinaChina first established its operations infirst established its operations inkarachi.karachi.

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    MAIN SERVICES OF STANDARDMAIN SERVICES OF STANDARD

    CHARTEREDCHARTEREDConsumer BankingConsumer Banking -- Standard chartered provide Mortgages, Credit Standard chartered provide Mortgages, Credit

    Cards, Personal Loans, Auto Loans, IslamicCards, Personal Loans, Auto Loans, Islamicbanking, and Wealth Management products.banking, and Wealth Management products.

    -- In order to maximize customer convenience,In order to maximize customer convenience,they offer 24they offer 24- -hour Phone Banking, eStatements,hour Phone Banking, eStatements,

    SMS Banking, ATM Cards and VISA Debit Cards,SMS Banking, ATM Cards and VISA Debit Cards,as well as Online Banking and state of the art as well as Online Banking and state of the art branches.branches.

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    WHOLESALE BANKING:WHOLESALE BANKING:-- Wholesale banking providesWholesale banking provides

    Transactional banking, Debt CapitalTransactional banking, Debt CapitalMarkets, Corporate Finance ,Derivatives &Markets, Corporate Finance ,Derivatives &Fx Options, Commodity Finance andFx Options, Commodity Finance anddeposit products.deposit products.

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    ISLAMIC BANKINGISLAMIC BANKING-- Standard Chartered Saadiq's dedicatedStandard Chartered Saadiq's dedicated

    Islamic Banking team providesIslamic Banking team providescomprehensive international bankingcomprehensive international bankingservices and a wide range of Shariahservices and a wide range of Shariahcompliant financial products that arecompliant financial products that arebased on Islamic values.based on Islamic values.

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    MAIN OBJECTIVES OF STANDARDMAIN OBJECTIVES OF STANDARD

    CHARTEREDCHARTEREDStandard Chartered Bank is an internationalStandard Chartered Bank is an internationalbank, focused on the established and emergingbank, focused on the established and emergingmarkets of Asia, Africa, the Middle East andmarkets of Asia, Africa, the Middle East andLatin America with an extensive global networkLatin America with an extensive global networkof more than 600 offices in over 50 countries.of more than 600 offices in over 50 countries.The three principal business groups areThe three principal business groups areTreasury, Consumer Banking and Corporate andTreasury, Consumer Banking and Corporate andInstitutional Banking.Institutional Banking.

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    Their main objective is to offerTheir main objective is to offeroutstanding value to their customers byoutstanding value to their customers by

    providing knowledgeable, efficient andproviding knowledgeable, efficient andreliable service in a personal, helpful andreliable service in a personal, helpful andresponsive manner.responsive manner.

    Central to this service philosophy is theprofessional consultative approach theytake with each customer.

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    INFORMATION SYSTEM ININFORMATION SYSTEM IN

    STANDARD CHARTEREDSTANDARD CHARTERED As standard chartered started their As standard chartered started theirbusiness in Pakistan in 2006 so as suchbusiness in Pakistan in 2006 so as such

    there is no Prethere is no Pre- -IS era of standardIS era of standardchartered bank in Pakistan. They are usingchartered bank in Pakistan. They are usingIT since the start of their business inIT since the start of their business inPakistan.Pakistan.

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    Now in standard chartered with the helpNow in standard chartered with the helpof IS the daily transactions are recorded inof IS the daily transactions are recorded inbranch computers and these branchbranch computers and these branchcomputers are then connected to the maincomputers are then connected to the mainhead office server so in this way they keephead office server so in this way they keeptheir daily process update on daily basis.their daily process update on daily basis.

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    As Time is money, and due to IS standard As Time is money, and due to IS standardchartered bank make thousands of chartered bank make thousands of transactions per day. In fact, IS makestransactions per day. In fact, IS makeswhole process much more quick, simplewhole process much more quick, simpleand reliable.and reliable.Due to IS employees can easily connect Due to IS employees can easily connect

    with other branches, customer service get with other branches, customer service get improved, online banking emerged and lot improved, online banking emerged and lot of others benefits.of others benefits.

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    Standard Chartered Online is an innovativeStandard Chartered Online is an innovativeOnline Banking service that you can tailor to suit Online Banking service that you can tailor to suit your precise banking needs.your precise banking needs.It gives you convenient, roundIt gives you convenient, round--the the--clockclock

    banking services ranging from daybanking services ranging from day- -toto--daydayaccount transfer transactions to realaccount transfer transactions to real- -timetimevaluable financial information.Now you canvaluable financial information.Now you canmanage your finances anytime, anywhere.manage your finances anytime, anywhere.

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    ORGANIZATION COMPUTINGORGANIZATION COMPUTINGRESOURCESRESOURCES

    SOFTWARE RESOURCESSOFTWARE RESOURCES--Following software s are used for theFollowing software s are used for thefunctioning of our information system andfunctioning of our information system andorganization.organization.

    APPLICATION SOFTWARE APPLICATION SOFTWARE-- Following application software s are used inFollowing application software s are used inour organization and functioning of ourour organization and functioning of ourinformation system;information system;Microsoft Office.Microsoft Office.NOD32 AntiNOD32 Anti--Virus. Virus.

    Adobe Reader. Adobe Reader.

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    SYSTEM SOFTWARESYSTEM SOFTWARE-- Following application software s are usedFollowing application software s are used

    in our organization & functioning of ourin our organization & functioning of ourinformation system.information system.-- Operating systemOperating system

    -- Windows 2003 server from mainframe.Windows 2003 server from mainframe.

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    HARDWARE SOFTWAREHARDWARE SOFTWARE-- Following hardware resources are required forFollowing hardware resources are required for

    the functionality of IS and organizationthe functionality of IS and organization

    -- Personnel computerPersonnel computer-- Hp printerHp printer-- Networking cardsNetworking cards-- Currency counterCurrency counter

    -- Coin counterCoin counter-- HP digital scannerHP digital scanner-- Dell maniframe.Dell maniframe.

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    Conclusion & frameworkConclusion & framework

    ConclusionConclusion-- A management information system is a system A management information system is a system

    or process that providesor process that providesthe information necessary to manage anthe information necessary to manage anorganization effectively.organization effectively.

    -- MIS and the information it generates areMIS and the information it generates are

    generally considered essential components of generally considered essential components of prudent and reasonable business decisions.prudent and reasonable business decisions.


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