Standard Companion Guide for the Vision Business Segment
Refers to the Implementation Guide Based on
X12 Version 005010X222A1 Health Care Claim: Professional (837)
Unsolicited Claim Acknowledgement: (277CA)
HIPAA 5010 Companion Guide Version Number: 1.0
March 27, 2011
Twhriitstemnapteee rmiailsisss iopnroovifdUenditoendHtheearltehcciaprieeenist’sparoghreibeimteden. t that it will only be used for thPeapguer1poosfe4o1f describing
written permission of UnitedHealthcare is prohibited. Page 2 of 41
UnitedHealthcare's products and services to the recipient. Any other use, copying or distribution without the express
written permission of UnitedHealthcare is prohibited. Page 3 of 41
Change Log
Version Release date Changes
1.0 03/27/2011 Initial Draft
1.1 2/16/2012 837 Transaction Specific Detail clarification
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Preface
This companion guide (CG) to the Technical Report Type 3 (TR3) adopted under HIPAA clarifies
and specifies the data content when exchanging transactions electronically with
UnitedHealthcare. Transactions based on this companion guide, used in tandem with the TR3,
also called Health Care Claim: Professional (837) ASC X12N/005010X222A1, are compliant with
both X12 syntax and those guides. This companion guide is intended to convey information that
is within the framework of the TR3 adopted for use under HIPAA. The companion guide is not
intended to convey information that in any way exceeds the requirements or usages of data
expressed in the TR3.
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Table of Contents
1. I
1.1.
TRODUCTION............................................................................................................ 5
SCOPE .................................................................................................................. 5
1.2. OVERVIEW ........................................................................................................... 6
1.3. REFERENCE ........................................................................................................ 6
1.4. ADDITIONAL INFORMATION............................................................................... 6
2. GETTING STARTED ..................................................................................................... 7
2.1. WORKING WITH UNITEDHEALTHCARE ............................................................ 7
2.2. TRADING PARTNER REGISTRATION ................................................................ 7
2.3. CERTIFICATION AND TESTING OVERVIEW ..................................................... 7
3.
2.4. TESTING WITH THE UNITEDHEALTHCARE ...................................................... 7 CONNECTIVITY WITH THE PAYER / COMMUNICATIONS ....................................... 8
3.1. PROCESS FLOW S ............................................................................................... 8
3.2. RE-TRANSMISSION PROCEDURE ..................................................................... 8
3.3. COMMUNICATION PROTOCOL SPECIFICATIONS ........................................... 8
3.4. PASSWORDS ....................................................................................................... 9
3.5. SYSTEM AVAILABILITY ....................................................................................... 9
4.
3.6. COSTS TO CONNECT ......................................................................................... 9 CONTACT INFORMATION ........................................................................................... 9
4.1. EDI BUSINESS CONTACT ................................................................................... 9
4.2. EDI TECHNICAL ASSISTANCE ........................................................................... 9
4.3. CUSTOMER SERVICE NUMBER ...................................................................... 10
4.4. APPLICABLE W EBSITES / E-MAIL .................................................................... 10
5. C ONTROL SEGMENTS / ENVELOPES ..................................................................... 10
5.1. ISA-IEA ................................................................................................................ 10
5.2. GS-GE ................................................................................................................. 11
5.3. ST-SE .................................................................................................................. 11
5.4. CONTROL SEGMENT HIERARCHY .................................................................. 12
5.5. CONTROL SEGMENT NOTES........................................................................... 12
5.6. FILE DELIMITERS .............................................................................................. 12
6. ACKNOWLEDGEMENTS AND OR REPORTS .......................................................... 13
6.1. REPORT INVENTORY........................................................................................ 13
7. TRADING PARTNER AGREEMENTS ........................................................................ 13
7.1. TRADING PARTNERS ........................................................................................ 13
8. TRANSACTION SPECIFIC INFORMATION ............................................................... 13
8.1. 837P – Professional Claim Transaction Set Detail ............................................ 13
8.2. 277CA - Claim Acknowledgement Transaction Set Detail .................................. 38
8.3. 999 Implementation Acknowledgement Transaction Set Detail .......................... 38
9. APPENDECIES........................................................................................................... . 38
9.1. IMPLEMENTATION CHECKLIST ....................................................................... 38
9.2. BUSINESS SCENARIOS .................................................................................... 39
9.3. TRANSMISSION EXAMPLES............................................................................. 39
9.4. FILE NAMING CONVENTIONS .......................................................................... 39
Platform 999 ACK File Names-examples ............................................................................. 39
Platform 277 ACK File Names-examples ............................................................................. 39
9.5. FREQUENTLY ASKED QUESTIONS ................................................................. 40
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1. INTRODUCTION
This section describes how Technical Report Type 3 (TR3) Professional (837) ASC
X12N/005010X222A1, also called Health Care Claim, adopted under HIPAA, will be detailed with
the use of a table. The tables contain a row for each segment that UnitedHealthcare has
something additional, over and above, the information in the TR3. That information can:
1. Limit the repeat of loops, or segments
2. Limit the length of a simple data element
3. Specify a sub-set of the TR3’s internal code listings
4. Clarify the use of loops, segments, composite and simple data elements
5. Any other information tied directly to a loop, segment, and composite or simple data element
pertinent to trading electronically with UnitedHealthcare
In addition to the row for each segment, one or more additional rows are used to describe
UnitedHealthcare’s usage for composite and simple data elements and for any other information.
Notes and comments have been placed at the deepest level of detail. For example, a note about
a code value has been placed on a row specifically for that code value.
The following table specifies the columns and suggested use of the rows for the detailed
description of the transaction set companion guides. The table contains a row for each segment
that UnitedHealthcare has something additional, over and above, the information in the TR3. The
following is just an example of the type of information that would be spelled out or elaborated on
in: Section 8 – Transaction Specific Information.
TR3
Page#
Loop ID Reference Name Codes Length Notes/Comments
74 1000A NM1 Submitter
Name This type of row always exists to
indicate that a new segment has
begun. It is always shaded at
10% and notes or comment
about the segment itself goes in
this cell.
122 2100BA NM109 Subscriber
Primary
Identifier
15 This type of row exists to limit
the length of the specified data
element.
226 2300 HI01-2 Code List
Qualifier
Code
BK This row illustrates how to
indicate a component data
element in the Reference
column and also how to specify
that only one code value is
applicable.
1.1. SCOPE
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This document is to be used for the implementation of the Technical Report Type 3 (TR3)
HIPAA 5010 Health Care Claim: Professional (837) (referred to Professional Claim in the rest
of this document) and the Unsolicited Claim Acknowledgement (277CA) for the purpose of
submitting Professional Claim(s) electronically and receiving a Claim Acknowledgement
response. This companion guide (CG) is not intended to replace the TR3.
1.2. OVERVIEW
This CG will replace, in total, the previous UnitedHealthcare Vision business segment CG
versions for Health Care Professional Claim and must be used in conjunction with the TR3
instructions. The CG is intended to assist you in implementing electronic Professional Claim
that meet UnitedHealthcare processing standards, by identifying pertinent structural and data
related requirements and recommendations.
1.3. REFERENCE
For more information regarding the ASC X12 Standards for Electronic Data Interchange
Health Care Claim: Professional (837) ASC X12N/005010X222A1 and to purchase copies of
the TR3 documents, consult the Washington Publishing Company web site at
http://www.wpc-edi.com/.
1.4. ADDITIONAL INFORMATION
The American National Standards Institute (ANSI) is the coordinator for information on
national and international standards. In 1979 ANSI chartered the Accredited Standards
Committee (ASC) X12 to develop uniform standards for electronic interchange of business
transactions and eliminate the problem of non-standard electronic data communication. The
objective of the ASC X12 committee is to develop standards to facilitate electronic
interchange relating to all types of business transactions. The ANSI X12 standards is
recognized by the United States as the standard for North America. Electronic Data
Interchange (EDI) adoption has been proved to reduce the administrative burden on
providers.
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2. GETTING STARTED
2.1. WORKING WITH UNITEDHEALTHCARE
There are three methods to connect with UnitedHealthcare for submitting and receiving EDI
transactions using direct connection or through a clearinghouse.
Clearinghouse Connection:
Physicians and Healthcare professionals should contact their current clearinghouse vendor to
discuss their ability to support the Professional Claim transaction, as well as associated
timeframe, costs, etc.
Direct Connection:
Direct connection to UnitedHealthcare is available via FTP with PGP encryption. With PGP
Encryption, UnitedHealthcare will also require the trading partner PGP key. If you are
interested in this type of direct connection, please contact our EDI Operations via email at
2.2. TRADING PARTNER REGISTRATION
Clearinghouse Connection:
Physicians and Healthcare professionals should contact their current clearinghouse vendor to
discuss their ability to support the Professional Claim transaction.
Direct Connection:
A signed User Agreement to exchange EDI data is not required for direct connectivity set up.
2.3. CERTIFICATION AND TESTING OVERVIEW
UnitedHealthcare does not certify Providers or Clearinghouses.
2.4. TESTING WITH THE UNITEDHEALTHCARE
Clearinghouse Connection:
Physicians and Healthcare professionals should contact their current clearinghouse vendor to
discuss testing.
Direct Connection:
If you wish to test the Professional Claim transaction in UnitedHealthcare’s testing region
please contact [email protected]
If there is a connection issue (e.g. password failure, no response), please contact 888-848-
3375 to open a ticket. Please have the ticket assigned to UnitedHealthcare Vision workgroup
and include your FTP login user name (DO NOT INCLUDE YOUR PASSWORD).
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3. CONNECTIVITY WITH THE PAYER / COMMUNICATIONS
3.1. PROCESS FLOWS
Batch Professional Claim:
Claims
File
837P
Provider or
Provider
Clearinghouse
1st
Level
999 UnitedHealthcare
Vision
2
nd Level
277 ACK
3.2. RE-TRANSMISSION PROCEDURE
For sections 3.2 – 3.5, Physicians and Healthcare professionals should contact their current
clearinghouse vendor for information on the most current process.
3.3. COMMUNICATION PROTOCOL SPECIFICATIONS
Clearinghouse Connection:
Physicians and Healthcare professionals should contact their current clearinghouse vendor to
discuss communication protocol specifications.
Direct Connection:
Direct connection supports the following communication methods:
FTP with PGP for batch
FTP
UnitedHealthcare will provide PGP encryption key.
SFTP
FTP user id and password information will be provided by UnitedHealthcare.
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3.4. PASSWORDS
Clearinghouse Connection:
Physicians and Healthcare professionals should contact their current clearinghouse vendor to
discuss testing.
Direct Connection:
Passwords for direct connection will be sent via secure e-mail.
3.5. SYSTEM AVAILABILITY
UnitedHealthcare will accept 837 claim transaction submissions at any time, 24 hours per
day/7 days a week. No changes to current system availability are expected.
Any scheduled or unplanned outages will be communicated via email.
3.6. COSTS TO CONNECT
Clearinghouse Connection:
Physicians and Healthcare professionals should contact their current clearinghouse vendor to
discuss costs.
Direct Connection:
There is no cost imposed on the trading partners by UnitedHealthcare to set-up or use direct
connectivity.
4. CONTACT INFORMATION
4.1. EDI BUSINESS CONTACT
Clearinghouse
If you have questions related to transactions submitted through a clearinghouse please
contact your clearinghouse vendor.
Direct Connection
Email - [email protected]
4.2. EDI TECHNICAL ASSISTANCE
Clearinghouse
If you have technical questions related to transactions submitted through a clearinghouse
please contact your clearinghouse vendor.
Direct Connection
Email - [email protected]
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Page Loop
Id
Reference
Name
Codes
Length
Notes/Comments
C.3
ISA
INTERCHANGE
CONTROL
HEADER
C.4
ISA01
Authorization
Information
Qualifier
00
ID – 2/2
00 = No
authorization
information present
C.4
ISA03
Security
Information
Qualifier
00
ID – 2/2
00 = No security
information present
C.4
ISA05 Interchange ID
Qualifier
ZZ or 30
ID – 2/2 ZZ = Mutually
Defined
C.4
ISA06
Interchange
Sender ID
Client/TPA to
UHC Vision =
User defined
value
AN –
15/15
Interchange Sender
ID. Left justify and
pad with spaces to
15 characters.
C.5
ISA07 Interchange ID
Qualifier
ZZ
ID – 2/2 ZZ = Mutually
Defined
C.5
ISA08 Interchange
Receiver ID
Client/TPA to
UHC Vision =
AN –
15/15
Receiver ID. Left
justify and pad with
4.3. CUSTOMER SERVICE NUMBER
Customer Service should be contacted at 866-644-3414 instead of EDI Operations if you
have questions regarding the details claim status. Customer Service is available Monday –
Friday 7 a.m. to 10 p.m. and Saturday 8 a.m. to 5:30 p.m.
4.4. APPLICABLE WEBSITES / E-MAIL
Please visit the following web sites for more details:
General HIPAA Information – http://aspe.hhs.gov/admnsimp/
General HIPAA Information – http://hipaadvisory.com/
FAQ’s about Transactions – http://aspe.hhs.gov/admnsimp/faqtx.htm
FAQ’s about Code Sets – http://aspe.hhs.gov/admnsimp/faqcode.htm
Ordering Implementation Guides (AKA File Layouts) - http://www.wpc-
edi.com/hipaa/HIPAA_50.asp
Educational Materials & White Papers – http://wedi.org/
5. CONTROL SEGMENTS / ENVELOPES
5.1. ISA-IEA
Transactions transmitted during a session or as a batch are identified by an interchange
header segment (ISA) and trailer segment (IEA) which form the envelope enclosing the
transmission. Each ISA marks the beginning of the transmission (batch) and provides sender
and receiver identification.
The table below represents only those fields that UnitedHealthcare requires insertion of a
specific value or has additional guidance on what the value should be. The table does not
represent all of the fields necessary for a successful transaction; the TR3 should be reviewed
for that information.
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Page Loop
Id
Reference
Name
Codes
Length
Notes/Comments
4102656033 spaces to 15
characters.
C.5
ISA11
Repetition
Separator
^
1/1
The delimiter in
ISA11 should be
carat ^ - it cannot
be same as other
delimiters
C.6
ISA16
Component
Element
Separator
:
1/1
The delimiter in
ISA16 must be a
colon
5.2. GS-GE
EDI transactions of a similar nature and destined for one trading partner may be gathered
into a functional group, identified by a functional group header segment (GS) and a functional
group trailer segment (GE). Each GS segment marks the beginning of a functional group.
There can be many functional groups within an interchange envelope.
The table below represents only those fields that UnitedHealthcare requires insertion of a
specific value or has additional guidance on what the value should be. The table does not
represent all of the fields necessary for a successful transaction; the TR3 should be reviewed
for that information.
TR3 Page #
LOOP
ID
Reference NAME Codes Notes/Comments
C.7 None GS Functional Group
Header Required Header
C.7 (60
in
Errata)
GS03 Application
Receiver's Code
4102656033 UnitedHealthcare
Payer ID Code
C.8 (61
in
Errata)
GS08 Version/Release/Ind
ustry Identifier Code
005010X222A1 Version expected to be
received by
UnitedHealthcare.
5.3. ST-SE
The beginning of each individual transaction is identified using a transaction set header
segment (ST). The end of every transaction is marked by a transaction set trailer segment
(SE). For real time transactions, there will always be one ST and SE combination. An 837 file
can only contain 837 transactions.
The table below represents only those fields that UnitedHealthcare requires insertion of a
specific value or has additional guidance on what the value should be. The table does not
represent all of the fields necessary for a successful transaction; the TR3 should be reviewed
for that information.
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TR3
Page # LOOP
ID
Reference NAME Codes Notes/Comments
70 None ST Transaction Set
Header
Required Header
70 (14
in
Errata)
ST03 Implementation
Convention
Reference
005010X222A1
5.4. CONTROL SEGMENT HIERARCHY
ISA - Interchange Control Header segment
GS - Functional Group Header segment
ST - Transaction Set Header segment
First 837 Transaction
SE - Transaction Set Trailer segment
ST - Transaction Set Header segment
Second 837 Transaction
SE - Transaction Set Trailer segment
ST - Transaction Set Header segment
Third 837 Transaction
SE - Transaction Set Trailer segment
GE - Functional Group Trailer segment
IEA - Interchange Control Trailer segment
5.5. CONTROL SEGMENT NOTES
The ISA data segment is a fixed length record and all fields must be supplied. Fields that are
not populated with actual data must be filled with space.
• The first element separator (byte 4) in the ISA segment defines the element
separator to be used through the entire interchange.
• The ISA segment terminator (byte 106) defines the segment terminator used
throughout the entire interchange.
• ISA16 defines the component element
5.6. FILE DELIMITERS
UnitedHealthcare requests that you use the following delimiters on your 837 file. If used as
delimiters, these characters (* : ~ ^ ) must not be submitted within the data content of the
transaction sets.
Data Segment: The recommended data segment delimiter is a tilde (~).
Data Element: The recommended data element delimiter is an asterisk (*).
Component-Element: ISA16 defines the component element delimiter is to be used
throughout the entire transaction. The recommended component-element delimiter is a colon
(:).
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Repetition Separator: ISA11 defines the repetition separator to be used throughout the
entire transactions. The recommended repetition separator is a carat (^).
6. ACKNOWLEDGEMENTS AND OR REPORTS
6.1. REPORT INVENTORY
999 - This file informs submitter that the transaction arrived and provides information about the
syntactical quality of each of the 837 claims submitted. Level 1 validation.
Unsolicited 277ACK – This file informs the submitter of the disposition of their claims through
Level 2 Front End Validation, it reports both accepted and rejected claims.
7. TRADING PARTNER AGREEMENTS
7.1. TRADING PARTNERS
An EDI Trading Partner is defined as any UnitedHealthcare customer (provider, billing
service, software vendor, employer group, financial institution, etc.) that transmits to, or
receives electronic data from UnitedHealthcare.
Payers have EDI Trading Partner Agreements that accompany the standard implementation
guide to ensure the integrity of the electronic transaction process. The Trading Partner
Agreement is related to the electronic exchange of information, whether the agreement is an
entity or a part of a larger agreement, between each party to the agreement.
For example, a Trading Partner Agreement may specify among other things, the roles and
responsibilities of each party to the agreement in conducting standard transactions.
8. TRANSACTION SPECIFIC INFORMATION In 5010 837 transactions, Vision requires both a Rendering and Billing NPI to be submitted.
Additionally, we require the Claim Authorization Number (Segment REF*G1 in 2310 Loop) as
well.
The below table provides any UnitedHealthcare specific requirements for claim construct and
data values.
8.1. 837P – Professional Claim Transaction Set Detail
TR3
Page
#
LOOP
ID
Reference NAME Codes Length Notes/Comments
76 1000A PER SUBMITTER EDI CONTACT
INFORMATION
1000A PER01 Contact
Function Code
IC -
Information
Contact
2
1000A PER02 Name 1/60 Submitter Contact
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Name
1000A PER03 Communicatio
n Number
Qualifier
EM - Electronic
FX – Facsimile
TE -
Telephone
2 Code identifying the
type of communication
number – Vision
accepts the mapping
value for PER04, if
the PER03 = ‘TE’
1000A PER04 Communicatio
n Number 256 (Vision will store
only the first 15
characters of the
Telephone Number)
1000A PER05 Communicatio
n Number
Qualifier
EM - Electronic
EX - Telephone
Extension
FX – Facsimile
TE - Telephone
2 Required when this
information is deemed
necessary By the
submitter. Vision is not
mapping the value from this element to
our system.
1000A PER06 Communicatio
n Number 256 Vision is not mapping
the value from this
element to our system.
1000A PER07 Communicatio
n Number
Qualifier
EM Electronic
EX Telephone
Extension
FX Facsimile
TE Telephone
2 Required when this
information is deemed
necessary
By the submitter.
Vision is not mapping
the value from this
element to our system.
1000A PER08 Communicatio
n Number 256 Vision is not mapping
the value from this
element to our system.
131 2010B
A
PER PROPERTY
AND
CASUALTY
SUBSCRIBER
CONTACT
INFORMATIO
N
Not used in our
System, Vision
155 2010C
A
PER PROPERTY
AND
CASUALTY
PATIENT
CONTACT
INFORMATIO
N
Not used in our
System, Vision
277 2310C PER SERVICE
FACILITY
CONTACT
INFORMATIO
N
Not used in our
System, Vision
462 2420E PER ORDERING
PROVIDER Not used in our
System, Vision
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CONTACT
INFORMATIO
N
81 2000B HL Subscriber
Hierarchical
Level
United Vision
patients cannot be
identified within
Loop 2010CA. If a
United patient can
be uniquely
identified by a
unique Member
Identification
Number, then the
patient is considered
the subscriber and is
identified at this
level.
.
When the patient is
the subscriber, loops
2000C and 2010CA
are not sent.
2000 HL01 Hierarchical ID
Number 1/12 The first HL01 within
each ST-SE envelope
must begin with “1”
2000 HL03 Hierarchical
Level Code
20 =
Information
Source
22 –
Subscriber
23 -
Dependant
1/2 It contains the
hierarchical ID number
of the HL segment
2000 HL04 Hierarchical
Child Code
0 = No
Subordinate HL
Segment in
This
Hierarchical
Structure.
1 = Additional
Subordinate HL
Data Segment
in This
Hierarchical
Structure
1
83 2000A PRV BILLING
PROVIDER
SPECIALTY
INFORMATIO
N
2000A PRV01 Provider Code BI = Billing
Provider PE
-
Performing
1/3 Identifies type of
provider
2000A PRV02 Reference
Identification
Qualifier
PXC = Health
Care Provider
Taxonomy
2/3 Qualifies Reference
Identification
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Code 2000A PRV03 Reference
Identification 1/50 Has Provider
Taxonomy Code
116 2000B SBR SUBSCRIBER
INFORMATIO
N
2000B SBR01 Payer
Responsibility
Sequence
Number Code
A - Payer
Responsibility
Four
B - Payer
Responsibility
Five
C - Payer
Responsibility
Six
D - Payer
Responsibility
Seven
E - Payer
Responsibility
Eight
F - Payer
Responsibility
Nine
G - Payer
Responsibility
Ten
H - Payer
Responsibility
Eleven
P - Primary
S - Secondary
T - Tertiary
U - Unknown
1/3
2000B SBR02 Individual
Relationship
Code
18 – Self 2
2000B SBR03 Reference
Identification 1/50 It contains policy or
group number. In our
System, Vision, only
first 30 characters will
be stored
2000B SBR04 Name 1/60 2000B SBR05 Insurance Type
Code
12 - Medicare
Secondary
Working Aged
Beneficiary or
Spouse with
Employer
Group Health
Plan
13 - Medicare
Secondary
End-Stage
Renal Disease
Beneficiary in
the Mandated
1/3 It contains the type of
insurance policy. In
our System, Vision,
only first 2 characters
will be stored
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Coordination
Period with
an
Employer’s
Group Health
Plan
14 - Medicare
Secondary,
No-fault
Insurance
including
Auto is Primary
15 - Medicare
Secondary
Worker’s
Compensation
16 - Medicare
Secondary
Public Health
Service
(PHS)or
Other Federal
Agency
41 - Medicare
Secondary
Black Lung
42 - Medicare
Secondary
Veteran’s
Administration
43 - Medicare
Secondary
Disabled
Beneficiary
Under
Age 65 with
Large Group
Health Plan
(LGHP) 47 - Medicare
Secondary,
Other Liability
Insurance is
Primary
2000B SBR09 Claim Filing
Indicator Code
11 - Other
Non-Federal
Programs
12 - Preferred
Provider
Organization
(PPO)
13 - Point of
Service (POS)
14 - Exclusive
Provider
Organization
(EPO)
1/2
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15 - Indemnity
Insurance
16 - Health
Maintenance
Organization
(HMO)
Medicare
Risk
17 - Dental
Maintenance
Organization
AM -
Automobile
Medical
BL - Blue
Cross/Blue
Shield
CH - Champus
CI -
Commercial
Insurance Co.
DS - Disability
FI - Federal
Employees
Program HM - Health
Maintenance
Organization
LM - Liability
Medical
MA - Medicare
Part A
MB - Medicare
Part B
MC - Medicaid
OF - Other
Federal
Program
TV - Title V
VA - Veterans
Affairs Plan
WC - Workers’
Compensation
Health Claim
ZZ - Mutually
Defined
295 2320 SBR OTHER
SUBSCRIBER
INFORMATIO
N
2320 SBR01 Payer
Responsibility
Sequence
Number Code
A - Payer
Responsibility
Four
B - Payer
Responsibility
Five
C - Payer
1/3
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Responsibility
Six
D - Payer
Responsibility
Seven E - Payer
Responsibility
Eight
F - Payer
Responsibility
Nine
G - Payer
Responsibility
Ten
H - Payer
Responsibility
Eleven
P - Primary
S - Secondary
T - Tertiary
U - Unknown
2320 SBR02 Individual
Relationship
Code
01 - Spouse
18 - Self
19 - Child
20 - Employee
21 - Unknown
39 - Organ
Donor
40 - Cadaver
Donor
53 - Life
Partner
G8 - Other
Relationship
2
2320 SBR03 Reference
Identification 1/50 In our System, Vision,
only first 30 characters
will be stored
2320 SBR04 Name 1/60 2320 SBR05 Insurance Type
Code
12 - Medicare
Secondary
Working Aged
Beneficiary or
Spouse with
Employer
Group Health
Plan
13 - Medicare
Secondary
End-Stage
Renal Disease
Beneficiary in
the Mandated
Coordination
Period
with an
Employer’s
Group Health
1/3 In our System, Vision,
only first 2 characters
will be stored.
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Plan
14 - Medicare
Secondary,
No-fault
Insurance
including
Auto is Primary
15 - Medicare
Secondary
Worker’s
Compensation 16 - Medicare
Secondary
Public Health
Service
(PHS)or
Other Federal
Agency
41 - Medicare
Secondary
Black Lung
42 - Medicare
Secondary
Veteran’s
Administration
43 - Medicare
Secondary
Disabled
Beneficiary
Under
Age 65 with
Large Group
Health Plan
(LGHP)
47 - Medicare
Secondary,
Other Liability
Insurance is
Primary
2320 SBR09 Claim Filing
Indicator Code
11 - Other
Non-Federal
Programs
12 - Preferred
Provider
Organization
(PPO)
13 - Point of
Service (POS)
14 - Exclusive
Provider
Organization
(EPO)
15 - Indemnity
Insurance
16 - Health
Maintenance
Organization
1/2
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(HMO)
Medicare
Risk
17 - Dental
Maintenance
Organization
AM -
Automobile
Medical
BL - Blue
Cross/Blue
Shield
CH - Campus
CI -
Commercial
Insurance Co.
DS - Disability
FI - Federal
Employees
Program
HM - Health
Maintenance
Organization
LM - Liability
Medical
MA - Medicare
Part A
MB - Medicare
Part B
MC - Medicaid
OF - Other
Federal
Program
TV - Title V
VA - Veterans
Affairs Plan
WC - Workers’
Compensation
Health Claim
ZZ - Mutually
Defined
119 2000 PAT PATIENT
INFORMATIO
N
2000 PAT01 Individual
Relationship
Code
01 - Spouse
19 - Child
20 - Employee
21 - Unknown
39 - Organ
Donor
40 - Cadaver
Donor
53 - Life
Partner
G8 - Other
Relationship
2 Contains the
relationship between
two individuals
2000 PAT05 Date Time D8 - Date 2/3 It contains the date of
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Period Format
Qualifier
Expressed in
Format
CCYYMMDD
death. Not used in our
System, Vision
2000 PAT06 Date Time
Period 1/35 Not used in our
System, Vision
2000 PAT07 Unit or Basis
for
Measurement
Code
01 - Actual
Pounds
2 Not used in our
System, Vision
2000 PAT08 Weight 1/10 Contains patient’s
weight. Not used in
our System, Vision
2000 PAT09 Yes/No
Condition or
Response Code
Y – Yes
N - No
1 Code
“Y” indicates the
patient is pregnant;
code “N” indicates the
patient is not
pregnant. Not used in
our System, Vision
84 2000A CUR FOREIGN
CURRENCY
INFORMATIO
N
2000A CUR01 Entity
Identifier Code
85 Billing
Provider
2/3 Not used in our
System, Vision
2000A CUR02 Currency Code 3 Not used in our
System, Vision
127 2010B
A
DMG SUBSCRIBER
DEMOGRAPHI
C
INFORMATIO
N
2010 DMG01 Date Time
Period Format
Qualifier
D8 - Date
Expressed in
Format
CCYYMMDD
2/3 It contains the date
format
2010 DMG02 Date Time
Period 1/35 It contains the patient
date of birth. In our
System, Vision, only
first 8 characters will
be stored.
2010 DMG03 Gender Code F - Female
M - Male
U - Unknown
1 It contains the sex of
the individual
158 2300 CLM Claim
Information
2300 CLM01 Claim
Submitter’s
Identifier
1/38 It contains the claim
submitter’s
identification number
2300 CLM02 Monetary
Amount 1/18 It contains the Total
claim amount
2300 CLM05 - 1 Facility Code
Value 2 It contains the facility
code
2300 CLM05 - 2 Facility Code
Qualifier
B - Place of
Service Codes
for Professional
2
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or Dental
Services
2300 CLM05 - 3 Claim
Frequency
Type Code
1 It contains the
frequency of the claim
2300 CLM06 Yes/No
Condition or
Response Code
N - No
Y - Yes
1 A “Y” value indicates
the
provider signature is
on file; an “N” value
indicates the provider
signature is not on
file.
2300 CLM07 Provider
Accept
Assignment
Code
A - Assigned
B - Assignment
Accepted on
Clinical Lab
Services Only
C - Not
Assigned
1 It indicates whether a
provider accepts
assignment
2300 CLM08 Yes/No
Condition or
Response Code
N - No W -
Not
Applicable
Y - Yes
1 A “Y” value indicates
insured or authorized
person authorizes
benefits to be assigned
to the provider;
an “N” value indicates
benefits have not been
assigned to the
provider.
2300 CLM09 Release of
Information
Code
I - Informed
Consent to
Release
Medical
Information
for Conditions
or Diagnoses
Regulated by
Federal
Statutes
Y - Yes,
Provider has a
Signed
Statement
Permitting
Release of
Medical Billing
Data Related
to a Claim
1 It indicates whether
the provider has on file
a signed statement by
the patient
2300 CLM10 Patient
Signature
Source Code
P - Signature
generated by
provider
because the
patient
was not
physically
present for
services
1 It indicates how the
patient or subscriber
authorization
signatures were
obtained and how they
are being retained by
the provider
164 2300 DTP DTP - DATE -
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ONSET OF
CURRENT
ILLNESS
OR SYMPTOM
2300 DTP01 Date/Time
Qualifier
431 - Onset of
Current
Symptoms or
Illness
454 - Initial
Treatment
304 - Latest
Visit or
Consultation
453 - Acute
Manifestation
of a Chronic
Condition
439 – Accident
484 - Last
Menstrual
Period
455 - Last X-
Ray
471 –
Prescription
314 –
Disability
360 - Initial
Disability
Period Start
361 - Initial
Disability
Period End
297 - Initial
Disability
Period Last
Day Worked
296 - Initial
Disability
Period Return
To Work
435 –
Admission
096 –
Discharge
090 - Report
Start
091 - Report
End
444 - First Visit
or Consultation
050 – Received
573 - Date
Claim Paid
472 - Service
471 -
Prescription
3 It contains the type of
Date
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607 -
Certification
Revision
463 - Begin
Therapy
461 - Last
Certification
738 - Most
Recent
Hemoglobin or
Hematocrit or
Both 739 - Most
Recent Serum
Creatine
011 - Shipped
2300 DTP02 Date Time
Period Format
Qualifier
D8 Date
Expressed in
Format
CCYYMMDD
RD8 - Range of
Dates
Expressed in
Format
CCYYMMDDCC
YYMMDD
2/3 It contains the date
format
2300 DTP03 Date Time
Period 1/35 Contains the date .In
our System, Vision,
only first 8 characters
will be stored.
188 2300 AMT Patient
Amount Paid
2300 AMT01 Amount
Qualifier Code
F5 - Patient
Amount Paid
D - Payor
Amount Paid
A8 -
Noncovered
Charges –
Actual
EAF - Amount
Owed
T - Tax
F4 - Postage
Claimed
1/3 It qualifies the amount
2300 AMT02 Monetary
Amount 1/18 It contains the amount
94 2010 REF Billing
Provider Tax
Identification
2010 REF01 Reference
Identification
Qualifier
EI - Employer’s
Identification
Number
SY - Social
Security
2/3 It qualifies the
Reference
Identification
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Number
0B - State
License
Number
1G - Provider
UPIN Number
2U - Payer
Identification
Number
FY - Claim
Office Number
NF - National
Association of
Insurance
Commissioners
(NAIC) Code
Y4 - Agency
Claim Number
G2 - Provider
Commercial
Number
LU - Location
Number
4N - Special
Payment
Reference
Number
F5 - Medicare
Version Code
EW -
Mammography
Certification
Number
9F - Referral
Number G1 -
Prior
Authorization
Number
F8 - Original
Reference
Number
X4 - Clinical
Laboratory
Improvement
Amendment
Number
9A - Repriced
Claim
Reference
Number
9C - Adjusted
Repriced Claim
Reference
Number
LX - Qualified
Products List
D9 - Claim
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Number
EA - Medical
Record
Identification
Number
P4 - Project
Code
1J - Facility ID
Number
T4 - Signal
Code
9B - Repriced
Line Item
Reference
Number
9D - Adjusted
Repriced Line
Item Reference
Number
6R - Provider
Control
Number
X4 - Clinical
Laboratory
Improvement
Amendment
Number
F4 - Facility
Certification
Number
BT - Batch
Number
VY - Link
Sequence
Number
XZ - Pharmacy
Prescription
Number
2010 REF02 Reference
Identification 1/50 Contains the
Identification number.
In our System, Vision,
only first 30 characters
will be stored.
226 2300 HI Health Care
Diagnosis
Code
2300 HI01- 1 Code List
Qualifier Code
ABK -
International
Classification
of Diseases
Clinical
Modification
(ICD-10-CM)
Principal
Diagnosis
BK -
1/3 It identifies a specific
industry code list
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International
Classification
of Diseases
Clinical
Modification
(ICD-9-CM)
Principal
Diagnosis
BP - Health
Care Financing
Administration
Common
Procedural
Coding System
Principal
Procedure
BG - Condition
2300 HI01- 2 Industry Code 1/30 It contains a specific
Diagnosis Code
2300 HI02- 1 Code List
Qualifier Code
ABF -
International
Classification
of Diseases
Clinical
Modification
(ICD-10-CM)
Diagnosis
BF -
International
Classification
of Diseases
Clinical
Modification
(ICD-9-CM)
Diagnosis
1/3 It identifies a specific
industry code list
2300 HI02- 2 Industry Code 1/30 It contains a specific
Diagnosis Code
2300 HI03-1 Code List
Qualifier Code
ABF -
International
Classification
of Diseases
Clinical
Modification
(ICD-10-CM)
Diagnosis
BF -
International
Classification
of Diseases
Clinical
Modification
(ICD-9-CM)
Diagnosis
1/3 It identifies a specific
industry code list
2300 HI03- 2 Industry Code 1/30 It contains a specific
Diagnosis Code
2300 HI04-1 Code List
Qualifier Code
ABF -
International
1/3 It identifies a specific
industry code list
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Classification
of Diseases
Clinical
Modification
(ICD-10-CM)
Diagnosis
BF -
International
Classification
of Diseases
Clinical
Modification
(ICD-9-CM)
Diagnosis
2300 HI04- 2 Industry Code 1/30 It contains a specific
Diagnosis Code
350 2400 LX01 Assigned
Number 1/6 It contains the line
counter number
301 2320 CAS01 Claim
Adjustment
Group Code
CO -
Contractual
Obligations
CR - Correction
and Reversals
OA - Other
adjustments
PI - Payor
Initiated
Reductions PR
- Patient
Responsibility
1/2 Contains the category
of payment adjustment
301 2320 CAS02 Claim
Adjustment
Reason Code
1/5
301 2320 CAS03 Monetary
Amount 1/18
308 2320 OI OTHER
INSURANCE
COVERAGE
INFORMATIO
N
2320 OI03 Yes/No
Condition or
Response Code
N - No W -
Not
Applicable
Y - Yes
1 A “Y” value indicates
insured or authorized
person authorizes
benefits to be assigned
to the provider;
“N” value indicates
benefits have not been
assigned to the
provider.
2320 OI04 Patient
Signature
Source Code
P - Signature
generated by
provider
because the
patient
was not
physically
present for
1
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services 2320 OI06 Release of
Information
Code
I - Informed
Consent to
Release
Medical
Information
for Conditions
or Diagnoses
Regulated by
Federal
Statutes
Y - Yes,
Provider has a
Signed
Statement
Permitting
Release of
Medical Billing
Data Related
to a Claim
1
351 2400 SV101 COMPOSITE
MEDICAL
PROCEDURE
IDENTIFIER
2400 SV101 – 1 Product/Servic
e ID Qualifier
ER -
Jurisdiction
Specific
Procedure and
Supply Codes
HC - Health
Care Financing
Administration
Common
Procedural
Coding System
(HCPCS) Codes
IV - Home
Infusion EDI
Coalition
(HIEC)
Product/Servic
e
Code
WK - Advanced
Billing
Concepts
(ABC) Codes
2 Contains the
identifying the
type/source of the
descriptive number
used in
Product/Service ID
2400 SV101 – 2 Product/Servic
e ID 1/48 Contains the
identification number
for the product or
service
2400 SV101 – 3 Procedure
Modifier 2
2400 SV101 – 4 Procedure
Modifier 2
2400 SV101 – 5 Procedure 2
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Modifier 2400 SV101 – 6 Procedure
Modifier 2
2400 SV102 Monetary
Amount 1/18
2400 SV103 Unit or Basis
for
Measurement
Code
MJ - Minutes
UN - Unit
2 It specifies the units in
which a value is being
expressed,
2400 SV104 Quantity 1/15 Contains the numeric
quantity. In our
System, Vision, we will
store only the first 6
characters of this
element rest of the
characters will be
truncated
2400 SV105 Facility Code
Value 1/2 Contains the place of
service code
2400 SV107 -1 Diagnosis Code
Pointer 1/2 Indicates the
importance of service
code
2400 SV107 -2 Diagnosis Code
Pointer 1/2 Indicates the
importance of service
code
2400 SV107 – 3 Diagnosis Code
Pointer 1/2 Indicates the
importance of service
code
2400 SV107 - 4 Diagnosis Code
Pointer 1/2 Indicates the
importance of service
code
209 2300 NTE Claim Note 2300 NTE01 Note Reference
Code
ADD -
Additional
Information
CER -
Certification
Narrative
DCP - Goals,
Rehabilitation
Potential, or
Discharge
Plans
DGN -
Diagnosis
Description
TPO - Third
Party
Organization
Notes
3 It identifies the
functional area or
purpose for which the
note applies
2300 NTE01 Description 1/80 74 1000 NM1 Submitter
Name
1000 NM101 Entity
Identifier Code
41 - Submitter
40 - Receiver
2/3 It contains the
organizational entity or
an individual
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1000 NM102 Entity Type
Qualifier
1- Person
2 - Non-Person
Entity
1 Code qualifying the
type of entity
1000 NM103 Name Last or
Organization
Name
1/60 NM102 qualifies
NM103.
Holds Individual last
name or organizational
name. In our System,
Vision, we will store
only the first 35
characters of this
element rest of the
characters will be
truncated.
1000 NM108 Identification
Code Qualifier
46 - Electronic
Transmitter
Identification
Number (ETIN)
2 It contains the
system/method of
code structure used for
Identification
Code
1000 NM109 Identification
Code 80 Contains the Code to
identify a party or
other code
2010 NM101 Entity
Identifier Code
85 - Billing
Provider
87 - Pay-to
Provider
PE – Payee
IL - Insured or
Subscriber
PR – Payer
QC - Patient
2/3 It contains the
organizational entity or
an individual
2010 NM102 Entity Type
Qualifier
1- Person
2 - Non-Person
Entity
1 Code qualifying the
type of entity
2010 NM103 Name Last or
Organization
Name
1/60 NM102 qualifies
NM103.
Holds Individual last
name or organizational
name. In our System,
Vision, we will store
only the first 35
characters of this
element rest of the
characters will be
truncated.
2010 NM104 Name First 1/35 Contains the first
name
2010 NM105 Name Middle 1/25 Contains the middle
name
2010 NM107 Name Suffix 1/10 Contains the Suffix to
individual name
2010 NM108 Identification
Code Qualifier
XX - Centers
for Medicare
and Medicaid
Services
National
2 It contains the
system/method of
code structure used for
Identification
Code
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Provider
Identifier
PI - Payor
Identification
XV - Centers
for Medicare
and Medicaid
Services
PlanID
II - Standard
Unique Health
Identifier for
each Individual
in the United
States
MI - Member
Identification
Number
2010 NM109 Identification
Code 80 Contains the Code to
identify a party or
other code
258 2310 NM1 Referring
Provider
Name
2310 NM101 Entity
Identifier Code
DN - Referring
Provider
P3 - Primary
Care Provider
82 - Rendering
Provider
77 - Service
Location DQ
-
Supervising
Physician
PW - Pickup
Address
45 - Drop-off
Location
2/3 It contains the
organizational entity or
an individual
2310 NM102 Entity Type
Qualifier
1- Person
2 - Non-Person
Entity
1 Code qualifying the
type of entity
2310 NM103 Name Last or
Organization
Name
1/60 NM102 qualifies
NM103.
Holds Individual last
name or organizational
name. In our System,
Vision, we will store
only the first 35
characters of this
element rest of the
characters will be
truncated.
2310 NM104 Name First 1/35 Contains the first
name
2310 NM105 Name Middle 1/25 Contains the middle
name
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2310 NM107 Name Suffix 1/10 Contains the Suffix to
individual name
2310 NM108 Identification
Code Qualifier
XX - Centers
for Medicare
and Medicaid
Services
National
Provider
Identifier
2 It contains the
system/method of
code structure used for
Identification
Code
2310 NM109 Identification
Code 80 Contains the Code to
identify a party or
other code
314 2330 NM1 Other
Subscriber
Name
2330 NM101 Entity
Identifier Code
IL - Insured or
Subscriber
PR – Payer
DN - Referring
Provider
P3 - Primary
Care Provider
82 - Rendering
Provider
77 - Service
Location DQ
-
Supervising
Physician
85 - Billing
Provider
2/3 It contains the
organizational entity or
an individual
2330 NM102 Entity Type
Qualifier
1- Person
2 - Non-Person
Entity
1 Code qualifying the
type of entity
2330 NM103 Name Last or
Organization
Name
1/60 NM102 qualifies
NM103.
Holds Individual last
name or organizational
name. In our System,
Vision, we will store
only the first 35
characters of this
element rest of the
characters will be
truncated.
2310 NM107 Name Suffix 1/10 Contains the Suffix to
individual name
2330 NM108 Identification
Code Qualifier
II - Standard
Unique Health
Identifier for
each Individual
in the United
States
MI - Member
2 It contains the
system/method of
code structure used for
Identification
Code
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Identification
Number
PI - Payor
Identification
XV - Centers
for Medicare
and Medicaid
Services
PlanID
2330 NM109 Identification
Code 80 Contains the Code to
identify a party or
other code
430 2420 NM1 Rendering
Provider
Name
2420 NM101 Entity
Identifier Code
82 - Rendering
Provider
QB - Purchase
Service
Provider
77 - Service
Location DQ
-
Supervising
Physician
DK - Ordering
Physician
DN - Referring
Provider
P3 - Primary
Care Provider
PW - Pickup
Address
45 - Drop-off
Location
2/3 It contains the
organizational entity or
an individual
2420 NM102 Entity Type
Qualifier
1- Person
2 - Non-Person
Entity
1 Code qualifying the
type of entity
2420 NM103 Name Last or
Organization
Name
1/60 NM102 qualifies
NM103.
Holds Individual last
name or organizational
name. In our System,
Vision, we will store
only the first 35
characters of this
element rest of the
characters will be
truncated.
2420 NM104 Name First 1/35 Contains the first
name
2420 NM105 Name Middle 1/25(3
5)
Contains the middle
name
2420 NM107 Name Suffix 1/10 Contains the Suffix to
individual name
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2420 NM108 Identification
Code Qualifier
XX - Centers
for Medicare
and Medicaid
Services
National
Provider
Identifier
2 It contains the
system/method of
code structure used for
Identification
Code
2420 NM109 Identification
Code 80 Contains the Code to
identify a party or
other code
91 2010 N3 Billing
Provider
Address
2010 N301 Address
Information 55 This element contains
the first line address
2010 N302 Address
Information 55 This element contains
address if it has
second address line.
92 2010 N4 Billing
Provider City,
State, Zip
code
2010 N401 City Name 30 In our System, Vision,
only first 25 characters
will be stored.
2010 N402 State or
Province Code 2 N402 is used only if
the city name (N401)
is in the U.S. or
Canada.
2010 N403 Postal Code 15 Contains international
postal zone code (Zip
Code).In our System,
Vision, only first 9
characters will be
stored
2010 N407 Country
Subdivision
Code
1/3(3) Holds the country
subdivision
837 Transaction Set Header :
Pag
e
Loop
Id
Referen
ce
Name
Codes Lengt
h
Notes/Comments
70 ST01=83
7
Transaction Set
Id Code 3 Header, Transaction
Set Identifier Code
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Pag
e
Loop
Id
Referen
ce
Name
Codes Lengt
h
Notes/Comments
70 ST02 Transaction Set
Control Number 9 Header, Transaction
Set Control Number 70 ST03 Implementation
Convention
Reference
35 This will contain the
version number.
005010X222A1
71 BHT01 Hierarchical
Structure Code
0019 -
Information
Source,
Subscriber,
Dependent
4 Indicates the
hierarchical
application structure
of a transaction set
71 BHT02 Transaction Set
Purpose Code
00 =
Original,
18 = Reissue
2 Header Transaction
Set Purpose Code
72 BHT03 Reference
Identification 1/50 In our System,
Vision, we are
storing only the first
30 characters
remaining characters
will be truncated.
72 BHT04 Date 8 Transaction Set
Creation Date,
Format is
CCYYMMDD
72 BHT05 Time 4 Transaction Set
Creation Time,
Format is HHMM
72 BHT06 Transaction Type
Code
31=
Subrogation
Demand
CH =
Chargeable
RP =
Reporting
2 Type of transaction
837 Transaction Set Trailer :
Page Loop
Id
Reference
Name
Codes
Length
Notes/Comments
496 SE01 Number of
Included
Segments
10 Trailer, Number of
Included Segments
496 SE02 Transaction
Set Control
Number
9 Trailer, Transaction
Control Number
which is match in
ST02
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8.2. 277CA - Claim Acknowledgement Transaction Set Detail
Page
#
LOOP
ID
Reference NAME Codes Length Notes/Comments
71 None BHT Beginning of
Hierarchical
Transaction
BHT02 Transaction Set
Purpose Code
00 Code identifying the
purpose of the
Transaction.
00 = Original
18 = Reissue
8.3. 999 Implementation Acknowledgement Transaction Set Detail
TR3
Page # LOOP
ID
Reference NAME Codes Length Notes/Comments
71 None BHT Beginning of
Hierarchical
Transaction
BHT02 Transaction Set
Purpose Code
00 Code identifying the
purpose of the
Transaction.
00 = Original
18 = Reissue
9. APPENDECIES
9.1. IMPLEMENTATION CHECKLIST
The implementation check list will vary depending on your choice of connection; Direct
Connect or Clearinghouse. However, a basic check list would be to:
1. Register with Trading Partner
2. Create and sign contract with trading partner
3. Establish connectivity
4. Send test transactions
5. If testing succeeds, proceed to send production transactions
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9.2. BUSINESS SCENARIOS
Please refer to Section 4.4 above, which points to the appropriate website for Washington
Publishing where the reader can view the 5010 Technical Report Type 3 (TR3, formerly
known as Implementation Guide), which contains various business scenario examples.
9.3. TRANSMISSION EXAMPLES
Please refer to Section 4.4 above, which points to the appropriate website for Washington
Publishing where the reader can view the TR3, which contains various transmission
examples.
9.4. FILE NAMING CONVENTIONS
Platform 999 ACK File Names-examples
Submitter Id Payor Expected 999ACK Filename
BFT219999610 NDC - AMERICHOICE OF FL & RI NDCACFLRI.DYYMMDD.T.HHMM.837P.9995010.txt
Platform 277 ACK File Names-examples
Submitter Id Payor Expected 277ACK Filename
BFT219999610 NDC - AMERICHOICE OF FL & RI NDCACFLRI.DYYMMDD.T.HHMM.837P.2775010.txt
The details of the specific filenames are established on a partner by partner basis. Contact
your business team for more specifics.
Node Description Value
ZipUnzip Responses will be sent as either zipped
or unzipped depending how
UnitedHealthcare received the inbound
batch file.
N - Unzipped
Z - Zipped
ResponseType Identifies the file response type. 999 – Implementation
Acknowledgement
Batch ID Response file will include the batch
number from the inbound batch file
specified in ISA13.
ISA13 Value from Inbound File
Submitter ID The submitter ID on the inbound
transaction must be equal to ISA06
value in the Interchange Control
Header within the file.
ISA08 Value from Inbound File
DateTimeStamp Date and time format is in the next
column. Time is expressed in military
format and will be in CDT/CST.
MMDDYYYYHHMMSS
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9.5. FREQUENTLY ASKED QUESTIONS
1. What is HIPAA?
It is the acronym for the Health Insurance Portability & Accountability Act of 1996, Public Law
104-191. HIPAA is intended to improve the efficiency of the healthcare system by
standardizing the electronic transmission of health information.
2. Who do the HIPAA standards apply to?
Health plans, health care providers, health care clearinghouses, employee benefits plans,
dental & plans, public health authorities, life insurers, billing agencies, information system
vendors are all considered covered entities. (UnitedHealthcare is a covered entity.)
3. Does this Companion Guide apply to all UnitedHealthcare Specialty Benefits
payers?
No. The changes will apply to commercial and government business for UnitedHealthcare
Vision Business Segment using payer ID 00773.
4. How does UnitedHealthcare support, monitor, and communicate expected and
unexpected connectivity outages?
Our systems do have planned outages. For the most part, transactions will be queued during
those outages. We have identified the planned maintenance windows in the
UnitedHealthcare section 3.5 of this document. W e will send an email communication for
scheduled and unplanned outages.
5. If an 837 is successfully transmitted to UnitedHealthcare, are there any situations
that would result in no response being sent back?
No. UnitedHealthcare will always send a response. Even if UnitedHealthcare’s systems are
down and the transaction cannot be processed at the time of receipt, a response detailing the
situation will be returned.
4. Can we send multiple locations or companies in one file?
The processing of this type of combined file is possible. Please discuss processing
requirements with the UnitedHealthcare EDI coordinator to establish methods of
distinguishing locations or companies on your file.
5. How often should I send my file?
Most of our providers send their claims files daily. However, this is directly related to the
volume of claims involved. You may send your claims file less frequently depending on the
amount of claims you have to submit.
6. How quickly will UnitedHealthcare process my file?
Data that is not correct in terms of file layout or contains other errors may be subject to a
delay in processing. A file that is received via FTP and can be processed in an automated
environment will be processed the same day. The return transactions (999 and 277) will be
returned within 4 hours.
7. How long will it take to go live in processing our claims electronically?
This process varies from trading partner to trading partner. Upon receiving your first test file,
we will examine the file for HIPAA compliance and EDI Standards compliance. We will work
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with you in establishing any specific processing requirements for your file. Once a compliant
file is received and any special processing programs are written and tested, we will agree on
a date to start live processing of your claims file.
8. What is Data Encryption?
Encryption is a process that re-formats your data in to a format that can only be read by the
receiver after the use of a decryption key. This protects the content of your file from anyone
who may obtain it in an unauthorized fashion. UnitedHealthcare strongly recommends
encryption of files. PGP is an encryption/decryption product that is in use by
UnitedHealthcare.
9. What are my options for receiving acknowledgements?
Upon request, UnitedHealthcare will return to you a Functional Acknowledgement 999
transaction set for acknowledging your transmission. A Functional Acknowledgment will
indicate errors that were detected during syntax review by our translator.
We will also send an ‘unsolicited’ 277 transaction set which will indicate the status of each
claim processed in your transmission. We will indicate a status of processed or error and
include codes to indicate specifically which error caused the claim to not be processed.