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Standards and quality wics 2014

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Standards and Quality - Dr Adrian Wong WICS 2014
48
Wessex Intensive Care Society Meeting 2014 (#WICS2014) Are we as good as they tell us to be? Adrian VK Wong ST7 ICM/Anaesthesia Wessex Quality, Standards and Guidelines on the ICU
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Page 1: Standards and quality wics 2014

Wessex Intensive Care Society Meeting 2014 (#WICS2014)!

Are we as good as they tell us to be?!

Adrian VK Wong!ST7 ICM/Anaesthesia!

Wessex!

Quality, Standards and Guidelines on the ICU!

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Follow and discuss!

#WICS2014!@avkwong!@wessexics!www.wessexics.com!

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Declaration of interest!

❖  Wessex Trainee!

❖  ICS Trainee Committee!

❖  Standards, Safety and Quality Committee!

❖  ICM National Audit Recipe Book!

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❖  Why!

❖  The tools!

❖  Standards!

❖  Guidelines/SOP/Protocols!

❖  Audits/Quality Improvement Projects!

❖  ICS/FICM!

❖  Documents in development!

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Should we be doing what we are told?! Why should we?!

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WHAT MAKES YOU A GOOD UNIT?!

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– Henry FORD!

“Quality means doing it right when no one is looking”

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ICU as a focus for quality improvement!

❖  Enormous costs!

❖  Staffing!

❖  Equipment!

❖  Medication!

❖  Big numbers ( ± 200 activities/patient/day)!

❖  Complex conditions and time pressure!

❖  Increased demand for Intensive Care Services!

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ESICM Quality Indicators!❖  ICU fulfils national requirements to provide intensive care!

❖  24 hour availability of a consultant level Intensivist!

❖  Presence of adverse incident reporting system!

❖  Presence of routine multi-disciplinary clinical ward rounds!

❖  Standardised handover procedure for discharging patients!

❖  Reporting and analysis of Standardised Mortality Ratio!

❖  Intensive Care readmission rate within 48hrs of ICU discharge!

❖  The rate of unplanned endotracheal extubations!

❖  Rate of central venous catheter related blood stream infection!

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–GR Dunstan, 1995!

“The success of intensive care is not to be measured only by the statistics of survival, as though each

death were a medical failure. It is to be measured by the quality of lives preserved or restored; and by the quality of the dying of those in whose interest it

is to die”!

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Care and Quality Commission!Are services!

❖  safe?!

❖  effective?!

❖  caring?!

❖  responsive to people’s needs?!

❖  well-led?!

Page 14: Standards and quality wics 2014

Good Medical Practice (2013)!❖  Domain 1: Knowledge, skills

and performance!

❖  Domain 2: Safety and Quality!

❖  Domain 3: Communication, partnership and teamwork!

❖  Domain 4: Maintaining trust!

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The Tools!❖  Checklists/SOP/Protocols!❖  Audits/Quality Improvements!❖  Checklists!❖  Peer Review!

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Guidelines/Protocols/SOP!Improving care is not about being better but rather to be at

our best all the time with every single patient.!

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Too many guidelines!❖  UK’s NHS Library has got 169 guidelines!

❖  17 of which are on how to write guidelines!

❖  London acute NHS intranet has over 500!

❖  NICE > 1000 guidelines!

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Checklists!

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Audits/Quality Improvement!

Plan

Do

Study

Act

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Audits/Quality Improvement!❖  Provides the mechanisms for reviewing the quality of

care.!

❖  Addresses quality issues systematically and explicitly, providing reliable information.!

❖  Confirm the quality of clinical services and highlight the need for improvement.!

“In God we trust. All others bring data”!

Page 21: Standards and quality wics 2014

❖  Estimation of demand for intensive care beds!

❖  Discharges and follow up of patients from intensive care between 22:00 and 06:59 hrs!

❖  Quality and safety of handover in intensive care!

❖  Audit of end of life decisions in intensive care!

❖  Perceived benefits of intensive care follow up clinic!

❖  Compliance with best practice guidelines for the insertion and care of central venous catheters!

❖  Timeliness of antibiotic administration in septic shock!

❖  Ensuring best practice in patients with severe traumatic brain injury!

❖  Audit of inadvertent hypothermia in intensive care patient!

❖  Audit of tracheal tube length and tip position in ventilated patients!

❖  Incidence and management of new onset atrial fibrillation in patients admitted to intensive care!

❖  Therapeutic hypothermia after cardiac arrest!

❖  Dose of haemofiltration prescribed and administered in critically ill patients!

❖  Reducing volume of blood lost through sampling!

❖  Compliance with the Department of Health guideline on taking blood cultures!

❖  Time taken to insert an arterial line!

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Peer review!

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Anaesthesia Clinical Services Accreditation!

Peer review!

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Anaesthesia Clinical Services Accreditation!

❖  A voluntary scheme for NHS and independent sector organisations!

❖  Quality improvement through peer review!

❖  A period of self-assessment and then improvement, with support from the College!

❖  Working towards the goal of becoming an accredited department!

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Core standards for ICU!

❖  Staffing!

❖  Medical!

❖  Nursing!

❖  Therapy!

❖  Pharmacy!

❖  Dietitian!

❖  Operational!

❖  Equipment!

❖  Data Collection!

Page 30: Standards and quality wics 2014

GPICS! Intensive Care Medicine!UK edition!

Guidelines for the provision of intensive care services!

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GPICS Template!

1. Introduction!

2. Structure!

3. Process!

4. Activity!

5. Additional key components!

6. ICS/FICM Core Standards 2013!

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National guidelines!

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ICM National Audit Recipe Book!

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Audit pack!❖  Background information!

❖  Methodology!

❖  Data collection pro forma!

❖  References!

❖  Excel spreadsheet!

❖  Data analysis tool!

Page 37: Standards and quality wics 2014

Audit Recipe Survey - Top 5!

❖  ARDSnet ventilation compliance!

❖  Intubation and capnography!

❖  Tracheostomy care!

❖  CVC bundle!

❖  Renal replacement therapy dose!

Page 38: Standards and quality wics 2014

General Comments/Themes!

❖  Keep it simple and the list small!

❖  Prioritisation!

❖  Evidence-based/Improved patient outcome!

❖  Objective and outcome based!

❖  Quality indicators!

Page 39: Standards and quality wics 2014

@jasonleitch!

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@jasonleitch!

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REVALIDATION!

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Future works…..!❖  Checklists!

❖  Safety reporting system!

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–Ron D Burton!

“We all know that change is inevitable. It provides us with a challenge and an opportunity to grow

and improve.” !

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@jasonleitch!

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References!❖  ICU Core Standards -

http://ficm.ac.uk/sites/default/files/Core%20Standards%20for%20ICUs%20Ed.1%20%282013%29.pdf!

❖  Guidelines for the provision of anaesthetics services - http://www.rcoa.ac.uk/system/files/GPAS-FULL-2014_3.pdf!

❖  Thomas and Taylor. Review of patient safety incidents reported from critical care units in North-West England in 2009 and 2010. Anaesthesia 2012; 67: 706-713.!

❖  National Patient Safety and Quality Improvement March 2014 - the value of widespread clinical engagement. (RCoA Webcast http://www.rcoa.ac.uk/webcast-catalogue)!

❖  FICM Guide to Revalidation (http://www.ficm.ac.uk/cpd-and-revalidation)!

❖  GMC Guide to Revalidation (http://www.gmc-uk.org/doctors/revalidation.asp)!

❖  RCoA Audit Recipe Book (http://www.rcoa.ac.uk/system/files/CSQ-ARB-2012_1.pdf)!

❖  Institute of Medicine: Crossing the Chiasm (http://www.iom.edu/Global/News%20Announcements/Crossing-the-Quality-Chasm-The-IOM-Health-Care-Quality-Initiative.aspx)!

❖  Urbach et al. Introduction of Surgical Safety Checklists in Ontario, Canada. NEJM 2014; 370: 1029-1038.!


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