Stanley Steemer Carpet Cleaner

Presented by: Vidya Nalla, Varun Karuturi, and William Toups

PROJECT LAYOUT

System Requirements Overview Data Flow Diagram Overview Structured Chart E-R Diagram Sample Forms and Reports

SYSTEM REQUIREMENTS Customers should have the ability to make

appointments using the website. The system should have the ability to keep a

record of customer information such as name, address, billing, etc...

The system should process work orders and send them electronically to technicians.

Invoices should be sent to customers electronically upon completion of work and payment.

The system should be able to produce reports for managers.

CONTEXT DIAGRAM

LEVEL 0 DIAGRAM

SYSTEM COMPONENTS

STRUCTURED CHART

E-R DIAGRAM LOGICAL DESIGN

PHYSICAL DESIGN Customer (cust_id, cust_fname, cust_lname,

cust_address, cust_city, cust_state, cust_zip, cust_phone, cust_email)

Work Order (wo_id, cust_id, tech_id, sch_id, wo_type, wo_date, wo_time, wo_notes, wo_cost)

Technician (tech_id, tech_fname, tech_lname)

FORMS

FORMS

REPORTS

QUESTIONS?