Starfish Student Success Network
Welcome!
Goals for Success
Short Term Goals
• Adoption and implementation of Starfish
• Increased office proficiencies
• Increased engagement of faculty and staff
• More timely interventions to help students
Longer Term Goals
• Increased persistence and retention rates
• Use of additional features to support student success
• Utilize predictive analytics to increase student success and direct resources to where they are most needed
The Starfish Student Success Network…
One of many TOOLS to support students and their success.
Key Benefits for Faculty & Staff
Quickly provide feedback on
students and help connect them with
services
Access useful information on your
students on one screen
Easily share your concerns with the right people at the
right time
Understand predicted retention and how to address
risk
Socialize the breadth of available
interventions available on campus
Provide positive reinforcement of
successful behaviors
Communicate with students individually
or in groups
Easily record outcomes on
student meetings
Student Information• View lists of your students through
the connections you have with
them – advisor, instructor, dean,
other
• Click on a student’s name to view
more information about the
student through the student folder
--- From a snap shot of
information to more details about
courses, grades, flags and kudos,
to notes and the support network
in place for each student.
It’s all here in the Starfish Student Success Network.
Dive In!
Early Alert Workflow
Instructor
StudentSES or Other Staff
Our Flag Tracking Items – Level 1
Tracking Item Name Raise this when your student(s)
is/are/has:What will happen when raised
Email to
Student
Outreach
Attendance Concern -
Sporadic Attendance
Raise this flag when a student has
sporadic attendance.X
Low Quiz/Test Scores Raise this when a student receives a
poor grade on a quiz or test. X
Missing/Late
assignments
Raise this flag when a student is
missing or late with assignments. X
7
Our Flag Tracking Items – Level 2
Tracking Item Name Raise this when your student(s) is/are/has: What will happen when
raised
Email to
Student
Outreach
No Show Use this flag to indicate that a student has never
attended your class or logged into the online course. X X
Attendance Concern -
Absences Will Affect Grade
Raise this flag when the student has reached the
number of absences that will affect the student’s
grade. X X
Academic Concern - Missing
or Late Assignments Will
Affect Grade
Raise this flag when the student has not submitted
assignments or missed deadlines so much so that it
affects the student’s grade.X X
In Danger of Failing Raise this when a student is in danger of failing a
course and has not responded to the instructor's
attempts at contact. X X
8
Our Flag Tracking Items – Level 2
Tracking Item Name Raise this when your student(s) is/are/has: What will happen when
raised
Email to
Student
Outreach
Personal Issues Raise this when you have a concern about a student
related to personal issues (social connections, feels
they don't fit in here, homesickness, has indicated an
intent to leave campus; living environment; mental
or physical health concerns).
X
Financial Issues Raise this flag when a student has indicated that
they are struggling financially. X
9
Our Flag Tracking Items – Level 3
Tracking Item Name Raise this when your student(s)
is/are/has:
What will happen when
raised
Email to
Student
Outreach
Student Safety
Concern
Raise this flag if you believe that
one of your students is a danger
to him/herself or a potential
threat to others.
X
Course Withdrawal or
Audit
Recommendation
Raise this when a student should
consider withdrawing from the
course or the University OR
consider speaking with the
instructor about auditing a
course. Deadlines apply
X X
10
Clear Flag Closure Reasons & Comment
Message
Templates
All message
templates are
posted on
murraystate.edu/
starfish
Kudos and ReferralsKudos:
• Finish Strong in Classes
• I Caught You Being Exceptional
• Keep Up the Good Work
• You Are off to a Great Start
• We're Glad You're Here
Referrals:
• Financial Aid
• Tutoring
• Career Services
• Academic Advising
• Student Success – This referral will be enabled with select progress surveys.
Student Raised Flags “Raise Your Hand”Tracking Item Name Students can raise these when: What will happen when
raised
Email to Staff Outreach
Practice Raise Your Hand (L1) Practice Raise Your Hand: I Need Help In A
Course. Select this option as part of the
Starfish assignment when setting up your
Starfish account.
X
I need help financially (L2) Select this option when you need assistance
with financial issues related to paying for
college. X X
I need help in a course (L2) Select this option when you need assistance
in a course. Be as specific as possible about
the help you need. X X
I need help with a personal
issue (L2)
Select this option when you need help
related to personal issues. X X
I need help (L3) (temporarily
disabled)
Select this option when you know you need
help but are not sure where to start. X X15
Student View: Raise Your Hand
Respond to a Progress Survey
• Instructors will be asked to complete a progress survey twice a semester
• Instructors will receive email prompts about completing each survey
• Provide feedback on all or only a few students at one time
• It’s easy! Only a few clicks to provide updates on academic progress
Murray State’s Progress Surveys for FA19
Services &
Intervention
Inventory• Both of these features
provide faculty and staff with a quick view of the many student support services on campus.
• Students can also view these support services through their Starfish account.
The Official
Starfish Site
• Accessing Starfish is completed
through myGate
• Log into myGate
• Go to the Teaching/Advising tab
or the Employee tab
• Click on the Starfish Student
Success Network link
Our Request of You
• Please include the Starfish course
announcement in your courses.
• Supporting student adoption of the
Starfish Student Success Network is
important. Making students aware of
Starfish begins inside the classroom.
• The announcement is found at
murraystate.edu/starfish > Faculty and
Staff Resources
Resources and Support
Training and Resources
Request a Training: Complete the online form at
murraystate.edu/starfish
Drop In Training: Every Friday starting on August 23
through December 6, 2019 from 9:30-10:20 a.m. in
Alexander Hall Computer Labs (Rooms 1003 or 1005).
Starfish Website: www.murraystate.edu/starfish
System Administrators: Peggy Whaley & Kate Johnson
Starfish Online Support Site: Accessed through your
Starfish account.
Go Racers!
Wishing you a very successful Fall Semester!