NASFAA’s 2020 Summer Training SeriesState of Financial Aid
Presented June 10, 2020
© 2020 NASFAA 1 2020 Summer Training Series
National Association of StudentFinancial Aid Administrators
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State of Financial Aid
June 10, 2020
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NASFAA Presents…
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NASFAA’s 2020 Summer Training SeriesState of Financial Aid
Presented June 10, 2020
© 2020 NASFAA 2 2020 Summer Training Series
Thank you to our webinar sponsor, College Ave!
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Introductions
• Paula Luff– National Chair – Ball State University
• Justin Draeger– President & CEO – NASFAA
• Megan Coval– Vice President of Policy & Federal Relations– NASFAA
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Agenda
State of Financial Aid• Programs Overview
Concerns from the Profession • Professional Judgement• Administrative Capability• Administrative Burden• CARES Act Member Survey
Public Opinion on the State of Higher Education
Concerns from Congress and the Public • Financial Aid Offers• HEA Reauthorization• 2020 Election• Unanswered Questions
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NASFAA’s 2020 Summer Training SeriesState of Financial Aid
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Program Overview
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Federal Program Spending 2018-19
Number of Recipients by Federal Aid Program (with Average Aid Received)
Source: Baum, Sandy, Jennifer Ma, Matea Pender, and CJ Libassi (2019), Trends in Student Aid 2019, New York: College Board.
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Pell GrantMaximum and Average Pell Grants in 2018 Dollars
(1978-79 to 2018-19)
Source: Baum, Sandy, Jennifer Ma, Matea Pender, and CJ Libassi (2019), Trends in Student Aid 2019, New York: College Board.
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NASFAA’s 2020 Summer Training SeriesState of Financial Aid
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Campus-Based Aid
2017-18 Program Numbers
FSEOG
$1,007,667
FWS
$1,009,155
Perkins
$630,591
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Federal Supplemental Educational Opportunity Grant
Number of Dependent Undergraduates Who Received Federal Supplemental Educational Opportunity Grants by Family Income Level, Award Year 2016-17
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Federal Work-Study
Number of Independent Undergraduates Who Received Federal Work-Study Awards by Family Income Level, Award Year 2016-17
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Federal Direct Loans
$2,774,583,929.00
$788,707,043.00
$6,620,283,128.00
$3,516,966,435.00
$19,753,793,589.00
Gr aduate PLUS
Parent PLUS
GR Unsubs idized
UG Unsubs idized
UG Subs idized
2018-19 Federal Direct Loan Volume
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FY 2020 Budget & Appropriations
• $2.7 trillion budget deal for FY2020 – Boosted the maximum Pell Grant award– Increased funding for the FSEOG by $25 million – Allocated $1.2 billion for FWS– Allows students to use up to $10,000 from their 529
education savings accounts to pay down student debt
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Trouble on the Horizon?
• Pell surplus pre-COVID-19– Congress hasn’t added discretionary funding
to the Pell surplus in a long time– Increases to Pell grant awards are made with
money pulled from the surplus
• Pell and the Great Recession– The share of undergraduate students
receiving Pell Grants rose from 26% in 2008-09 to a peak of 38% in 2011-12
– Pell surplus had shortfall during this period
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NASFAA’s 2020 Summer Training SeriesState of Financial Aid
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Trouble on the Horizon?
• Fiscal Year 2021– Trump’s Budget Proposal
Ø Level funding for the Pell GrantØ Eliminates FSEOGØ Cuts FWS to $500 millionØ Eliminates Direct Loan subsidy for undergradsØ Borrowing caps for PLUS programs
• What will the FY21 budget look like?– COVID-19 relief bills have already cost nearly
$2.4 trillion
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Concerns from the Profession
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Professional Judgement Survey Results
How does that number compare to the total number of PJ requests your office received between March 1, 2019 - May 26, 2019?
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Professional Judgement Survey Results
Do you anticipate an increase to the total number of PJ requests your office will receive between May 26, 2020 - October 1, 2020 as compared to the same date range last year?
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Professional Judgment
• Looking outside of Congress for a fix– Use of Dear Colleague Letter (GEN 09-05)
Ø Increases flexibilities for professional judgment process during economic crises
Ø Allows FAs to use a letter from the state unemployment agency, or other evidence that a student is receiving unemployment benefits, to document that the income earned from work of that student is zero
– Using the FAFSAØ Added language to the FASFA (web version) letting
applicants know to reach out to their FA office if their financial circumstances have changed
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Administrative Capability Report• NASFAA members raised concerns about a perceived lack of
institutional support for financial aid office staffing and training to ensure compliant administration of the Title IV student aid programs and provide quality service to their students
• Top findings associated with lack of administrative capability mentioned in the program reviews:– Failure to provide loan counseling or missing loan counseling
records– Campus safety and security violations– Failure to develop and monitor a satisfactory academic progress
policy (SAP)– Failure to prepare Return Title IV (R2T4) calculations and return
funds– Consumer disclosures– Overall lack of administrative capability
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Administrative Capability RecommendationsThe Task Force charged with tackling this issue produced the following recommendations for NASFAA:
– Recommendation #1: Repackage existing products into an Administrative Capability Toolkit that will provide a one-stop shop for resources to assist an institution in assessing its administrative capability.
– Recommendation #2: Collaborate with the American Council on Education (ACE) to educate campus chief executive officers regarding the importance of their understanding of and commitment to ensuring campus compliance with the Higher Education Act and associated regulations.
– Recommendation #3: Further study specific administrative relief or regulatory incentives for institutions that demonstrate administrative capability.
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Administrative Burden Survey• Survey completed every 5 years to assess the existing
capabilities of NASFAA members’ financial aid offices• Nearly half of respondents faced a moderate shortage of
resources that impact their level of services during peak processing periods
• Biggest pain points:– Long-term resource shortages– Limited or inadequate institutional budgets– Insufficient number of counseling and support staff members– Compliance workload
• How will COVID-19 exacerbate office shortcomings?– Increase PJs– Financial aid appeals– More one-on-one staff counseling needed
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CARES Act Member SurveyDuring the week of May 6, NASFAA member institutions were surveyed to gauge how institutions are treating and distributing
their emergency student grants provided by the CARES Act
72%
28%
DID THE GUIDANCE GIVE ENOUGH DIRECTION FOR
YOUR INSTITUTION TO DISBURSE EMERGENCY
GRANTS TO THEIR STUDENTS IN A TIMELY
MANNER?
No Yes
68%
32%
HAVE YOU DISBURSED ANY CARES ACT
EMERGENCY GRANTS TO STUDENTS?
No Yes
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CARES Act Member Survey
• Challenges identified by members– Sporadic rollout of CARES Act guidance
delayed distribution– ED’s April 21st guidance limiting CARES Act
emergency grants to students who meet the Title IV eligibility requirements forced many institutions to recreate their distribution plan
– Initial ED guidance that ultimately required students to have completed a FAFSA eliminated immediate eligibility for many students to receive funds
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COVID-19 ED Guidance Timeline
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COVID-19 ED Guidance Timeline• 14 pieces of
guidance related to COVID-19 and student financial aid
• 8 changes to previously published guidance
• View the full timeline at www.nasfaa.org/COVID19
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Public Opinion on the State of Higher Education
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Where’s the Support for Free College?
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Is College Worth It?
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Personal Politics & Higher Education
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Personal Politics & Higher Education
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Concerns from Congress and the Public
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Financial Aid Offers• Issue that had picked up heat pre-COVID-19 pandemic• Two bills introduced this session that got a lot of
attention– Understanding The True Cost of College Act
Ø Would mandate standard terminology and a standard format for financial aid award offers
– Financial Aid Communication and Transparency ActØ Would require the use of consumer-tested standard terms and
definitions, and include explanatory notes about each type of aid
• Affordability (even perceived) will be even more important to students and families as financial situations may have changed
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Examining Software Providers' Compliance With the NASFAA Code of Conduct Report• Convened in September 2019 to research and analyze the role
that student financial aid management software plays in institutions' ability to provide accurate and clear aid offers
• Produced 16 recommendations and best practices divided into four different sections; recommendations for Congress; recommendations for NASFAA; best practices for software providers; best practices for institutions– Congress should adopt NASFAA’s Code of Conduct regarding aid
offers– Software providers should ensure that their "base package" of
financial aid offer software includes all the tools needed to comply with NASFAA's Code of Conduct
– NASFAA should hold a convening of representatives from major software providers used by member institutions, NASFAA staff, and members of the financial aid
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Higher Education Act Reauthorization• The 115th and 116th sessions of Congress have seen two full proposals
for reauthorization of the Higher Education Act, and one smaller bill aimed at specific areas of higher education improvement.
• Promoting Real Opportunity, Success, and Prosperity through Education Reform (PROSPER) Act: House Republicans Full HEA Bill– Pell grant bonus; elimination of origination fees; authority to limit loans;
eliminates FSEOG, subsidized loans, PSLF, and GRAD PLUS loans
• Student Aid Improvement Act (SAIA): Narrow HEA bill from House Republicans– Auto-qualifying applicants for maximum Pell Grants; requires significant
standardization of financial aid offers; would not require specific applicants to list assets on the FAFSA
• College Affordability Act (CAA): House Democrats Full HEA Bill– Opens federal aid to new populations of students; tweaks grant and loan
forgiveness programs; establishes a new institutional accountability metric
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NASFAA’s 2020 Summer Training SeriesState of Financial Aid
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Higher Education Act Reauthorization• A way forward for a full HEA in 2020 looks grim
– Congress currently focused on mitigating the economic damage of COVID-19Ø The pandemic has driven both chambers away for weeks which
shortened the congressional calendar for legislative action• Lamar Alexander (R-TN) the current Chairman of the
Committee on Health, Education, Labor, and Pensions (HELP) is retiring
• Some interest in adding HEA priorities with bipartisan support top COVID-19 relief legislation, but Chairman Bobby Scott (D-VA) and Ranking Member Patty Murray (D-WA) are only in favor of comprehensive reauthorization
• May see standalone items during the appropriations process as another venue for extraneous policy riders
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2020 Election• Expect to see higher education as one of the main
talking points from Democratic nominee former Vice President Biden and the democratic party
Clashing Proposals• Biden has shown support for:
– Improving the PSLF Program; partial loan forgiveness; free community college; and increases to the Pell program
• President Trump has repeatedly called for budget and program cuts:– Elimination of PSLF and FSEOG programs; decrease in Pell
grant funding; signed EO forgiving all student loan debt for permanently disabled veterans; proposed streamlined repayment program
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Unanswered Questions
• What will fall enrollment look like?• What are the long-term implications of lack
of Department of Education or Congressional oversight?
• What effect do these issues have on affordability and/or competition?
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NASFAA’s 2020 Summer Training SeriesState of Financial Aid
Presented June 10, 2020
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NASFAA’s 2020 Summer Training SeriesState of Financial Aid
Presented June 10, 2020
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Complete the Survey
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Thank you for joining us!
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