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The State of Social & Informal Learning
2011 NASBA CPE ConferenceSan Diego, CAMarch 9, 2011
Tom Hood, CPA.CITPCEO
Business Learning InstituteMaryland Association of CPAs
1Thursday, March 10, 2011
Why we are here...2Thursday, March 10, 2011
Fear?What if informal & social learning
could be the key to success in this new normal?
3Thursday, March 10, 2011
Top Learning Trends
What is the common theme?
Social Learning
Informal Learning
Life Long LearningHigh Performing Workplace
4Thursday, March 10, 2011
Welcome to the New Normal
Will the pace of change increase or decrease?
Will complexity increase or decrease?
5Thursday, March 10, 2011
“As it relates to science and technology, the rate of change in the next decade, is likely to be 4 to7 9mes faster than in the last decade. If it is 4x faster it would be like
planning for 2010 in 1890, if it is 7x faster it would be like planning for 2010 in 1670.”
-‐Expert on Educa9on Panel, The Aspen Ins9tute
6Thursday, March 10, 2011
The 5 C’s• Competition• Compliance• Convergence• Change• Complexity
We feel overwhelmed by a tsunami of changes
7Thursday, March 10, 2011
Most CPAs feel like this with legislative, standards & regulatory changes
8Thursday, March 10, 2011
As knowledge moves from stocks to flows, how do we stop our
inventory from becoming obsolete?
9Thursday, March 10, 2011
• Hierarchy
• Command & Control
• Experience Curve
• Lecturer
• Push
• Network
• Connect & Collaborate
• Collaboration Curve
• Facilitator
• Pull
The world is changingFrom: To:
10Thursday, March 10, 2011
From Push to Pull
11Thursday, March 10, 2011
“You can’t stop the waves, but you can learn to surf”- Jon Kabat-Zinn
Photo: Pratt’s surfing page
Turbulent times require new skills and new ways of thinking
12Thursday, March 10, 2011
13Thursday, March 10, 2011
The challenge is how to position our organizations for L > C
L > C“To keep pace in your industry, let alone as a leader, requires your
rate of LEARNING to be greater than, or equal
to, the rate of CHANGE.”
LEARNING
CHANGE
L C
14Thursday, March 10, 2011
Learning 2.0 Tools15Thursday, March 10, 2011
Learning 2.0The connected learner
16Thursday, March 10, 2011
MACPA’s Journey
TomBill
17Thursday, March 10, 2011
Our journey started with blogging
18Thursday, March 10, 2011
34
MACPA’s Social Media Map
45,000 views
43,000 views
450 members2,943 followers
900+ connections
450 connections
Top 50 Business Blogs - 2011
Top AccountingBlogs
19Thursday, March 10, 2011
Social Media connects us to thought leaders
20Thursday, March 10, 2011
37
Just two sample tweets from DEVLEARN10 that was happening as I was presenting at EDMAX. A great way of “being in three places at the same time” and for sharing information from
conferences back home…
Social media allows you to be in 3 places at once!via Twitter
21Thursday, March 10, 2011
AICPA Leadership Academy
22Thursday, March 10, 2011
35
Social Media Engages & Shares Insights
23Thursday, March 10, 2011
36
Social Media can take notes!
24Thursday, March 10, 2011
Learning is not one way
25Thursday, March 10, 2011
Learning is about relationships
26Thursday, March 10, 2011
The learning continues by using social media tools to connect the learners
27Thursday, March 10, 2011
Using a blog to support continuous informal learning - AICPA EDMAX
www.bizlearningblog.com28Thursday, March 10, 2011
Comments on BizLearningBlog include a participant and author of book
Jane Bozarth - author
29Thursday, March 10, 2011
Social Media to engage & connect at the NE CPE conference
30Thursday, March 10, 2011
Twitter during the event, slideshare & blog post-event
31Thursday, March 10, 2011
What I knew coming into the room.
+
What I learned while I was
here.
The wisdom of the crowd
Fresh Perspective. INSIGHTS!
+ =
Informal Learning is social, interactive & engaging
32Thursday, March 10, 2011
The strength of weak ties can help keep L > C
33Thursday, March 10, 2011
Don’t just take my word for it.ASTD 2009 Int’l Conference
34Thursday, March 10, 2011
35Thursday, March 10, 2011
How to ride the waves of change?New skills & new ways of working
The i2a Leadership Edge
Strengths-based
leadershipself-aware in the
moment
NetworkLeadership
ability to engage others
Strategic Thinking
future-minded & flexible mindset
Source: i2a - Insights to Action by Gretchen Pisano & Tom Hood
36Thursday, March 10, 2011
“To keep pace in your industry, let alone excel as a leader, requires your rate of learning to be greater than, or equal to, the rate of change.”
1. Sight - Ability to see emerging patterns and shift perspective when necessary2. Insight - Ability to learn faster than the rate of change in your industry3. Create - Ability to think strategically and creatively to gain insights that create new opportunities and foster innovation4. Communicate - Ability to collaborate inside and outside your organization and to build and sustain social networks of people engaged in the work5. Inspire – Ability to mobilize support and engage others to join you in ACTION
The new skills to ride the big wavesThe 5 Qualities of Extraordinary Leaders
L≥C2 2
37Thursday, March 10, 2011
Isn’t it really about performance?The bigger bounce comes from continuous
learning, networking, and new skills
Explicit Tacit
social learning
informal learning
high performance
bigger bounce
pull
38Thursday, March 10, 2011
Next Steps - It’s all about you!
1. Create a digital footprint
2. Start listening3. Make friends4. Create & Share5. Recognize &
Reciprocate
39Thursday, March 10, 2011
Source: www.C4LPT.co.uk
Top Ten Learning Technologies 1. Twitter – micro-updating tool 2. YouTube – video hosting and sharing tool 3. GoogleDocs – online collaboration tool 4. Delicious – social bookmarking tool 5. Slideshare – presentation hosting and sharing tool 6. Skype – instant messaging and VoIP call tool 7. Google Reader – RSS feed reader 8. Wordpress – blogging tool 9. Facebook – social networking site10. Moodle – course management system
40Thursday, March 10, 2011
It is really about people
Learning + Leadership x New Tools > C
41Thursday, March 10, 2011
The Leader’s job is...
To provide hope & inspiration and to
make your follower’s feel stronger and more
capable
42Thursday, March 10, 2011
Tom Hood, CPA.CITP CEO
Business Learning InstituteMaryland Association of CPAs
http://www.bizlearning,net
(800) [email protected]
Follow me on: Twitter: http://www.Twitter.com/tomhood
LinkedIn: http://www.linkedin.com/in/tomhood Facebook: http://www.facebook.com/thoodcpa
Plaxo: http://tomhood.myplaxo.comSlideshare: http://www.slideshare.net/thoodcpaYoutube: http://www.youtube.com/thoodcpaSecond Life avatar name: Rocky Maddaloni
43Thursday, March 10, 2011