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State of Social Media in Mexico

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    October 10, 2014Presented by Dan PiechDirector of Product, Shareablee

    [email protected]@shareablee

    #socialmediamexico

    State of Social Media in Mexico

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    What We DoMonitor the social performance of over 51,000 properties, daily.

    We use big dmarketers s

    Where to focus tito maximize th

    effectivtheir social cont

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    Three Key BenefitsBoost your social ROI

    CompetitiveBenchmarking

    Audience EngagementInsights

    Actionable PredictiveAnalytics

    Measure what matters in social media, acroall platforms

    Understand the quality of your engagedaudience their interests and value

    Real time insights across all your socialplatforms, and competitive best practices

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    What is your biggest question when it comes to social media measurement?

    ?

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    What is your biggest question when it comes to social media measurement?

    What is the platform mix , timing and content required to deliver maximumreach . What is the cocktail to achieve viral phenomenon... the holy grail of

    Audience insights across platforms

    Verification of social medias value as an advertising medium

    What is the direct and indirect value of each social interaction ?

    How will the social media ecosystem evolve ?

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    Key Trends:Social is growing

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    0

    200,000

    400,000

    600,000

    800,000

    1,000,000

    1,200,000

    1,400,000

    1,600,000

    1,800,000

    2,000,000

    January February March April May June July Augu

    Number of Fans

    Entertainment Fashion/Clothing Food/Beverage Media/News/Publishing

    Why engagement (and not just fans and impressions)?

    Source: Shareablee Social Loyalty Platform: Facebook

    Time Period: Jan 2014 Sept 2014

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    0

    50,000

    100,000

    150,000

    200,000

    250,000

    January February March April May June July Augu

    Unique Engaged Audience

    Entertainment Fashion/Clothing Food/Beverage Media/News/Publishing

    By measuring by size of a companys active audience, youcan get an idea of the ROI for social media

    Source: Shareablee Social Loyalty Platform: Facebook

    Time Period: Jan 2014 Sept 2014

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    0

    50,000

    100,000

    150,000

    200,000

    250,000Unique Engaged Audience

    Entertainment Fashion/Clothing Food/Beverage Media/News/Publishing Dining

    By measuring by size of a companys active audience, youcan get an idea of the ROI for social media

    Source: Shareablee Social Loyalty Platform: Facebook

    Time Period: Sept 2014

    0

    200,000

    400,000600,000

    800,000

    1,000,000

    1,200,000

    1,400,000

    1,600,000

    1,800,000

    2,000,000Number of Fans

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    Facebook Dominates in Mexico

    98.9%

    0.3%0.8%

    Facebook

    Instagram

    TwitterQ1 201387 Million Actions

    Source: Shareablee Social Loyalty Platform: Facebook, Twitter, Instagram

    Time Period: Jan 2013 Augus t 2014

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    Facebook Dominates in Mexico

    98

    0.5%1

    Fac

    Ins

    Tw

    Q1 2014173 Million Actions

    98.9%

    0.3%0.8%

    Facebook

    Instagram

    TwitterQ1 201387 Million Actions

    Source: Shareablee Social Loyalty Platform: Facebook, Twitter, Instagram

    Time Period: Jan 2013 Augus t 2014

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    sep-13 oct-13 nov-13 dic-13 ene-14 feb-14 mar-14 abr-14 may-14 jun-14 jul-14 ag

    Facebook: Average Fans per Page

    401K

    Source: Shareablee Social Loyalty Platform: FacebookTime Period: Sept 2013 Sept 2014

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    sep-13 oct-13 nov-13 dic-13 ene-14 feb-14 mar-14 abr-14 may-14 jun-14 jul-14 ag

    Facebook: Average Social Actions per Page

    sep-13 oct-13 nov-13 dic-13 ene-14 feb-14 mar-14 abr-14 may-14 jun-14 jul-14 ag

    Facebook: Average Fans per Page

    401K

    Source: Shareablee Social Loyalty Platform: FacebookTime Period: Sept 2013 Sept 2014

    68K

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    sep-13 oct-13 nov-13 dic-13 ene-14 feb-14 mar-14 abr-14 may-14 jun-14 jul-14 ag

    Twitter: Average Followers per Account

    17K

    Source: Shareablee Social Loyalty Platform: FacebookTime Period: Sept 2013 Sept 2014

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    The Rise of Instagram: Instagram is still in the early stages as a Social networin Mexico, but there are already promising results

    Instagram Snapshot:Mexico, Sept 2014

    Engaged Social Actions on Top Instagram Properties 4,800,000

    Total Posts by Top Instagram Accounts 13,000

    Actions per Post (average) 433

    Source: Shareablee Social Loyalty Platform: InstagramTime Period: Sept 2013 Sept 2014

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    sep-13 oct-13 nov-13 dic-13 ene-14 feb-14 mar-14 abr-14 may-14 jun-14 jul-14 ag

    Instagram: Average Social Actions per Account

    Source: Shareablee Social Loyalty Platform: FacebookTime Period: Sept 2013 Sept 2014

    172k

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    ArgentinaPages

    7%

    [CATEGORYNAME]

    [PERCENTAGE]

    Chile Pages2%

    Colombia

    Pages4%

    MexicoPages21%

    Peru Pages7%

    Q1 2013Q1 2013

    329 MillionActions

    Source: Shareablee Social Loyalty Platform: FacebookTime Period: Jan 2013 to June 2014

    The Rise of Mexico

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    ArgentinaPages

    7%

    [CATEGORYNAME]

    [PERCENTAGE]

    Chile Pages2%

    Colombia

    Pages4%

    MexicoPages21%

    Peru Pages7%

    Q1 2013Argentina Pa6%

    Chile Pages2%

    Colombia Pages2%

    Mexico Pages34%

    Peru Pages10%

    Q1 2014

    Q1 2013329 Million

    Actions YTD 2014416 MillionActions

    Source: Shareablee Social Loyalty Platform: FacebookTime Period: Jan 2013 to June 2014

    The Rise of Mexico

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    Media/News/Publishing pages dominate the total amount of shares in Mexic

    Automotive1%

    CPG1%

    Entertainment7%

    Fashion/Clothing4%

    Finance/Ban0%Food/Beverage

    8%

    Health/Beauty3%

    Media/News/Publishing60%

    Other2%

    Retail2%

    Technology1%

    Telecom0% Travel/Leisure

    1%TV10%% of Shares

    Source: Shareablee Social Loyalty Platform: FacebookTime Period: Jan to May 2014

    Mexico Trends by Verticals: Media/News/Publishing and TV dominate while there is a steady increase in

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    comScore, Inc. Proprietary.

    0

    5,000,000

    10,000,000

    15,000,000

    20,000,000

    25,000,000

    30,000,000

    35,000,000

    ene-13 mar-13 may-13 jul-13 sep-13 nov-13 ene-14 mar-14 may-14

    Total Actions on Facebook

    Mexico - A

    Mexico - C

    Mexico - E

    Mexico - F

    Mexico - F

    Mexico - F

    Mexico - H

    Mexico - M

    Mexico - O

    Mexico - Q

    Mexico - R

    Mexico - T

    Mexico - T

    Mexico - T

    Mexico - T

    Mexico Trends by Verticals: Media/News/Publishing and TV dominate, while there is a steady increase in as a whole among industries.

    January 2013 to

    Source: Shareablee Social Loyalty Platform 2014

    Platforms: Facebook, Twitter, Instagram

    Mexico Trends by Verticals: Breakout of Media/News/Publishing Entertainment TV and Telecom vertical

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    comScore, Inc. Proprietary.

    0

    5,000,000

    10,000,000

    15,000,000

    20,000,000

    25,000,000

    30,000,000

    35,000,000

    ene-13 mar-13 may-13 jul-13 sep-13 nov-13 ene-14 mar-14 may-14

    Total Actions on Facebook

    Mexico Trends by Verticals: Breakout of Media/News/Publishing, Entertainment, TV and Telecom verticalis a huge growth in activity in this set of industries that is led by Media/News/Publishing.

    January 2013 to

    Source: Shareablee Social Loyalty Platform 2014

    Platforms: Facebook, Twitter, Instagram

    Mexico Trends by Verticals: How do the other industries look without Publishers? Food/Beverage in M

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    comScore, Inc. Proprietary.

    0

    1,000,000

    2,000,000

    3,000,000

    4,000,000

    5,000,000

    6,000,000

    7,000,000

    8,000,000

    ene-13 mar-13 may-13 jul-13 sep-13 nov-13 ene-14 mar-14 may-14

    Total Actions on FacebookM

    M

    M

    M

    M

    M

    M

    RM

    M

    M

    Mexico Trends by Verticals: How do the other industries look without Publishers? Food/Beverage in Mdominates the set over this time period, but there is positive growth in Fashion/Clothing as well

    January 2013 to

    Source: Shareablee Social Loyalty Platform 2014

    Platforms: Facebook, Twitter, Instagram

    H h f t i t f h t I l

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    comScore, Inc. Proprietary.

    How much of my engagement consists of what I value m

    12%5%

    12% 11% 7% 6% 9%13% 16% 11% 5% 8% 6% 7% 9%

    5%

    2%2%

    4% 1% 3% 3%2%

    6%6%

    5% 3% 6% 10% 7%

    83%94%

    86% 85% 91% 91% 88%85%

    78% 84%90% 89% 88%

    83% 84%

    Shares Comments Likes Source: Shareablee Social Loyalty Platform 2014Platforms: Facebook, Twitter, Instagram

    January to May 2014

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    Best Practices

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    Understand your audience

    h l b h

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    What can we learn about The Economistssocially engaged reader?

    148

    150

    169

    206

    Non-Profit

    Travel

    Technology

    Luxury Retail

    Audience Overlap Index

    100

    Wh l b Th E i

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    What can we learn about The Economistssocially engaged reader?

    148

    150

    169

    206

    Non-Profit

    Travel

    Technology

    Luxury RetailDucati

    RobertoCavalli

    World EconomicForum MLB

    The RitzCarlton

    United NationsRolex

    CiscoHuman Rights

    WatchIWC

    Watches

    Audience Overlap Index

    100

    Overlapping Brands

    Wh l b Th E i

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    What can we learn about The Economistssocially engaged reader?

    148

    150

    169

    206

    Non-Profit

    Travel

    Technology

    Luxury RetailDucati

    RobertoCavalli

    World EconomicForum MLB

    The RitzCarlton

    United NationsRolex

    CiscoHuman Rights

    WatchIWC

    Watches

    NBwi

    Th

    NB

    Da

    Audience Overlap Index

    100

    Overlapping Brands Overl

    How Loyal are Social Audiences?

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    How Loyal are Social Audiences?

    27%

    28%

    29%

    32%

    33%35%

    0% 10% 20% 30% 4

    Brasil

    Argentina

    Peru

    Colombia

    MexicoChile

    % Returning

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    Determine the appropriatecontent strategy

    700 H h h ld t?

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    Source: Shareablee Social Loyalty Platform 2014Platforms: Facebook

    0

    100

    200

    300

    400

    500

    600

    700

    ene-13 mar-13 may-13 jul-13 sep-13 nov-13 ene-14 mar-14

    How much should you post?Average Monthly Posts Per Brand across Facebook

    Mexico - Automotive Mexico - CPG Mexico - EntertaiMexico - Fashion/Clothing Mexico - Finance/Banking Mexico - Food/BevMexico - Health/Beauty Mexico - Media/News/Publishing Mexico - OtherMexico - Quick Serve Restaurant Mexico - Retail Mexico - Technolog

    250 How much should you post?

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    Source: Shareablee Social Loyalty Platform 2014Platforms: Facebook

    0

    50

    100

    150

    200

    250

    ene-13 mar-13 may-13 jul-13 sep-13 nov-13 ene-14 mar-14

    How much should you post?Average Monthly Posts Per Brand across Facebook

    Mexico - Automotive Mexico - CPG Mexico - EntertaiMexico - Fashion/Clothing Mexico - Finance/Banking Mexico - Food/BevMexico - Health/Beauty Mexico - Other Mexico - Quick SeMexico - Retail Mexico - Technology Mexico - Telecom

    P T Ph i l d i

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    72%

    1% 3%

    24%

    Photo Video Status Link

    Post Type: Photos consistently drive strong engagement

    47%

    2% 5%

    46%

    Source: Shareablee Social Loyalty Platform 2014Platforms: Facebook

    % Type of Posts % Engagement Driven by These Posts

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    How much is post type strategy affected by vertical in Pub

    34%23%

    91%

    77%

    2% 1% 2% 2%3% 1% 1%

    61%75%

    6%

    Entertainment Sports Teen Women's Interes

    % Post Photo Video Status Link

    35%46%

    99%89%

    1% 3% 0% 1%1% 1% 0%

    63%49%

    0%

    Entertainment Sports Teen Women's Intere

    % Engagement

    Source: Shareablee Social Loyalty Platform 2014Platforms: Facebook

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    Two of the top Shared posts in the Media/News/Publishing category include indication

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    Source: Shareablee Social Loyalty Platform 2014

    Platforms: Facebook

    share the content that is published or your own content with the brand.

    A quick word on Promoted Posts:

    https://www.facebook.com/139555586113452/posts/678827328852939https://www.facebook.com/112603997511/posts/10152142941132512
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    Impactful, but still a small piece of the overall puzzl

    7%

    20%

    93%

    0

    20

    40

    60

    80

    100

    % Comp % Engagem

    Promoted Organic

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    Dont Assume. Test. Measure. Improve.

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    If you could wave a magic wand and know one thing about social media , what wou

    Whats next?

    Whats the future of social media andcan I get ahead of it?

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    Source: Shareablee Social Loyalty Platform: Facebook, Twitter, Instagram

    Time Period: Jan 2013 Augus t 2014

    98.3%

    0.5%1.2%

    Facebook

    Instagram

    Twitter

    Q1 2014173 Million Actions

    98.9%

    0.3%0.8%

    Facebook

    InstagramTwitter

    tions

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    Contact Us:[email protected]@shareablee.com

    shareablee @shareablee shareablee [email protected]

    291 Broadway, Suite 1101New York, NY 10007


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