STATEMENT OF WORK FOR PEST CONTROL SERVICES AT DULLES TOLL ... · for pest control services at...

Metropolitan Washington Airports Authority 1-13-C046

Attachment 02 DTR Statement of Work

STATEMENT OF WORK

FOR

PEST CONTROL SERVICES

AT

DULLES TOLL ROAD

JANUARY 2013


Attachment 02 DTR Statement of Work - Section I-1

SECTION I - TABLE OF CONTENTS

SECTION I - TABLE OF CONTENTS I-1�

SECTION II - BASE SERVICES II-1�

01� DESCRIPTION OF SERVICES II-1�

02� SCOPE OF SERVICES II-1�

03� INITIAL ASSESSMENT AND REPORT II-1�

04� INSPECTION AND TREATMENT II-1�

SECTION III - SUPPLEMENTAL SERVICES III-1�

01� DESCRIPTION OF SERVICES III-1�

02� CONTRACT SERVICES CALL ORDER III-1�

SECTION IV - MATERIALS AND PERFORMANCE REQUIREMENTS IV-1�

01� GENERAL IV-1�

02� PEST CONTROL PLAN IV-1�

03� MATERIAL AND EQUIPMENT FOR SERVICE IV-1�

04� QUALITY CONTROL IV-1�

05� SAFETY PLAN IV-2�

06� CERTIFICATE/LICENSE IV-2�

07� USE OF PESTICIDE IV-2�

08� INSECT CONTROL IV-2�

09� RODENT CONTROL IV-3�

10� CIRCUMSTANCES TO BE REPORTED / DOCUMENTED IV-4�

SECTION V - GENERAL REQUIREMENTS V-1�

01� CONTRACTOR’S QUALIFICATIONS V-1�

02� CONTRACTOR CHECK-IN/CHECK-OUT V-1�

03� RECORD KEEPING V-1�

04� EMPLOYEE UNIFORMS V-1�

05� COMMUNICATION DEVICES V-1�


Attachment 02 DTR Statement of Work - Section I-2

06� WORK HOURS V-1�

07� CLEAN UP V-2�

08� MEETINGS V-2�

09� SAFETY AND PROTECTION V-2�

10� SMOKE FREE ENVIRONMENT V-3�

11� SECURITY REQUIREMENTS V-3�

12� ACCIDENTS / INJURIES V-3�

SECTION VI - METHOD OF PAYMENT VI-1�

01� BASE SERVICES VI-1�

02� SUPPLEMENTAL SERVICES VI-1�

03� INVOICING VI-1�

SECTION VII - APPENDICES VII-1�

APPENDIX A – SCHEDULE OF SERVICES

APPENDIX B – CONTRACT SERVICES CALL ORDER

APPENDIX C – DULLES TOLL ROAD TOLL BOOTH LOCATION PLAN


Attachment 02 DTR Statement of Work - Section II-1

SECTION II - BASE SERVICES

01 DESCRIPTION OF SERVICES

The Contractor shall provide all management, licenses, laboratory testing, tools, supplies, equipment, transportation, labor and all incidental expenses to implement an Integrated Pest Management (IPM) program for pest control services at Dulles Toll Road (DTR). Pest control services shall be performed in a manner that will ensure the health and general well being of the public and airport personnel.

02 SCOPE OF SERVICES

A. The Contractor’s IPM Program shall address abatement of the following pests at the airport facilities shown on the Pest Control Location Plan in Appendix “D”.

1. Indoor populations of rodents, insects, arachnids, and other arthropods. 2. Outdoor populations of potentially indoor-infesting species in the vicinity of the Toll Road

facilities. 3. Nests of stinging insects in the vicinity of the Toll Road facilities. 4. Individuals of all excluded pest populations that are incidental invaders inside the specified

buildings, including winged termite swarmers emerging indoors. 5. Indoor populations of nuisance birds including pigeons, house sparrows, and European starlings 6. Populations of the following pests are excluded from this contract:

i. Bats, snakes, and all other vertebrates. ii. Termites iii. Mosquitoes iv. Pests that primarily feed on outdoor vegetation.

03 INITIAL ASSESSMENT AND REPORT

Upon contract award, Contractor shall survey and assess the existing pest condition at the DTR Administration Building and all twenty (20) toll booths, and provide a written report with assessment and recommendations to the Authority. The Contractor shall provide the assessment and report within 30 days of contract award, and shall include descriptions of deficiencies and recommended actions. The Contractor shall use the initial assessment as the starting point for providing ongoing pest control inspections, treatments and recommendations.

04 INSPECTION AND TREATMENT

The Contractor shall perform initial pest control services for twenty (20) outlying attended toll booths including inspection of toll booths and exterior perimeter ground areas fifteen feet beyond the perimeter of the booths and to perform necessary treatment if pests are existent. Inspection and treatment applications for bees and wasps shall include up to ten feet above ground level.

A. The Contractor shall be on site to perform monthly pest control services at the DTR Administration Building and Main Toll Plaza. Unless otherwise specified elsewhere in the contract documents, the Contractor shall inspect all buildings and areas once per month at a minimum to determine if pests are existent, and to perform necessary treatment. Pest control services for DTR shall be performed any day from Monday through Friday, and any time between the hours of 6:00 am through 2:30 pm as approved by the COTR.

B. The contractor shall not deviate from the schedule of services unless approved by the Contracting Officer’s Technical Representative (COTR). During the scheduled visit, the contractor shall also perform pest control services in other locations where pest sightings have been reported in the pest


Attachment 02 DTR Statement of Work - Section II-2

sighting log book, as well as provide follow-up inspection and/or treatment of previously serviced pest activities until pest problems have been abated. Contractor shall correct defective services within one (1) day of notification by the COTR.

C. Contractor shall provide pest control services at the specified locations including exterior ground areas thirty feet beyond the perimeter of the facilities. Inspection and treatment applications for bees and wasps shall include up to ten feet above ground level.

D. Inspection and treatment applications for bees and wasps shall include up to ten feet above ground level.


Attachment 02 DTR Statement of Work - Section III-1

SECTION III - SUPPLEMENTAL SERVICES

01 DESCRIPTION OF SERVICES

The Authority may, during the course of this contract, request that the contractor perform in scope Supplemental Services which are outside the requirements of the Base Services Section of this contract, i.e., special and emergency services and as needed additional pest control services for twenty (20) outlying toll booths including inspection of toll booths and exterior perimeter ground areas fifteen feet beyond the perimeter of the booths and to perform necessary treatment if pests are existent. The contractor shall provide all supervision, labor, administrative support, materials, tools, parts, supplies, equipment, and transportation necessary to perform these services. Such work shall be compensated at the rates listed in the contract price schedule.

A. The Contractor shall be available 24 hours a day, 365 days a year to respond to special/emergency pest control services requested by the Authority. The Contractor shall respond within four hours of receiving verbal or written request from the COTR for the Contractor to provide special/emergency pest control services. Response time is defined as from the time the Contractor receives the request from the Authority to the time the Contractor arrives at the airport location where service is required.

B. The Authority shall incur no obligation for Supplemental Service work that is not authorized in advance, by a Call Order.

02 CONTRACT SERVICES CALL ORDER

A. All Supplemental Services work will be requested and approved in advance with a signed Call Order by the COTR using the “MWAA Contract Services Call Order” form shown in Appendix B. The Call Order will contain a detailed description of the services that are required from the contractor. The contractor shall be required to provide the COTR a detailed cost estimate including an itemized breakdown for all labor, parts and materials, as well as a schedule with critical milestones for completing the Call Order.

B. Section III-Contract Price schedule, 2.0 Supplemental Services rates will be used in preparing these estimates. The cost breakdown shall be made part of the Call Order. The contractor shall not proceed with any work described in such Call Orders until authorized in advance and in writing by the COTR.


Attachment 02 DTR Statement of Work - Section IV-1

SECTION IV - MATERIALS AND PERFORMANCE REQUIREMENTS

01 GENERAL

Pest control services shall conform to the material and performance requirements specified herein. Unless otherwise specified, all requirements shall be performed under Base Services.

The Contractor’s IPM Program shall use safe, effective, environmentally sound methods including biological/genetic/cultural control, mechanical/physical control, and where necessary, the judicious use of least hazardous pesticides.

02 PEST CONTROL PLAN

A. The Contractor shall submit to the COTR for approval, a pest control plan within 30 days of contract award. The Pest Control Plan shall consist of the following:

1. Initial assessment and report

2. Methods for inspection, monitoring and detection

B. The Contractor shall describe methods and procedures to be used for identifying sites of pest harborage and access, and for making objective assessments of pest population levels throughout the term of the contract.

03 MATERIAL AND EQUIPMENT FOR SERVICE

The Contractor shall submit the current labels and Material Safety Data Sheets (MSDS) for all pesticides to be used, and brand names of pesticide application equipment, rodent bait stations, insect and rodent trapping devices, pest monitoring devices, pest detection equipment and any other pest control devices or equipment that may be used to provide service. The Authority’s approval of the submittal does not relieve the contractor of its responsibility to comply with the requirements of the contract documents.

04 QUALITY CONTROL

The Contractor shall submit a copy of its quality control program that assures the requirements of the contract are provided as specified. The program shall include at least the following:

A. The Contractor’s quality control inspection system shall cover all the services stated in this contract. The purpose of the system is to detect and correct deficiencies in the quality of services before the level of performances becomes unacceptable and/or the COTR identifies the deficiencies.

B. A quality control checklist shall be used in evaluating contract performance during regularly scheduled and unscheduled inspections. The checklist shall include every building or site serviced by the Contractor as well as every tasks required to be performed.

C. A quality control file shall contain a record of all inspections conducted by the Contractor and any corrective actions taken. The file shall be maintained throughout the term of the contract and made available to the COTR upon request.

D. The Contractor shall state the name(s) of the individual(s) responsible for performing the quality control inspections.



05 SAFETY PLAN

The Contractor shall develop and provide to the COTR the Contractor’s Safety Plan. This Plan shall fulfill the requirements of the MWAA Construction Safety Manual, Revision 14 (May 31, 1998), Occupational Safety and Health Administration (OSHA), Virginia Department of Agriculture and Consumer Services, and other applicable federal, state and local laws and regulations.

06 CERTIFICATE/LICENSE

The Contractor shall have a licensed pest control manager assigned to support this contract. Persons applying pesticides must possess a current Virginia Department of Agriculture and Consumer Services Commercial Pesticide Applicator Certificate/License. The Contractor will be responsible to ensure that the licenses/certificates and training of Contractor personnel are kept current. Contractor shall provide to the COTR a copy of the Commercial Pesticide Applicator Certificate/License for every personnel who will be performing services on site under this contract. At a minimum, the Contractor shall submit Certificates of two individuals, one acting as a regular service representative and the other acting as an alternate.

07 USE OF PESTICIDE

A. The application of all pesticides shall adhere to all federal, state and local laws and regulations, including all applicable Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), state/local regulatory guidance on pesticide storage, disposal and applications.

B. Pesticides shall be applied according to the methods, rates and precautions on the manufacturer’s label.

C. Pesticide application shall be according to need and not by schedule. As a general rule, application of pesticides in any inside or outside area shall not occur unless visual sighting, inspection or monitoring devices indicate the presence of pests in that specific area.

D. When pesticide use is necessary, the contractor shall employ the least hazardous material, most precise application technique, and minimum quantity of pesticide necessary to achieve control.

08 INSECT CONTROL

A. The Contractor shall use non- pesticide methods of control wherever possible. Trapping devices rather than pesticide sprays shall the standard method for indoor fly control

B. As a general rule, the Contractor shall apply all insecticides as “crack and crevice” treatments only, defined in this contract as treatments in which the formulated insecticide is not visible to a bystander during or after the application process.

C. Application of insecticides to exposed surfaces or as space sprays (fogging) shall be restricted to exceptional circumstances where no alternative measures are practical. No surface application or space spray shall be made while tenant personnel are present. The Contractor shall take all necessary precautions to ensure tenant and employee safety, and all necessary steps to ensure the containment of the pesticide to the site of application.

D. Bait formulations shall be the standard pesticide technology for cockroach and ant control, with alternate formulations restricted to unique situations where baits are not practical.

E. Sticky traps shall be used to guide and evaluate indoor insect control efforts wherever necessary.



09 RODENT CONTROL

A. Indoor trapping

As a general rule, rodent control inside buildings shall be accomplished with trapping devices only. All such devices shall be concealed out of the general view and in protected areas so as not to be affected by routine cleaning and other operations. Contractor shall check all trapping devices for trapped rodents during its scheduled visits, and shall dispose the trapped rodents in an appropriate manner.

B. Use of Rodenticides

Contractor shall use rodenticides in circumstances when rodenticides are deemed essential for adequate rodent control inside buildings. All rodenticides, regardless of packaging, shall be place either in locations not accessible to children, pets, wildlife and domestic animals, or in EPA-approved tamper-resistant bait boxes. As a general rule, rodenticide application outside buildings shall emphasize the direct treatment of rodent burrows wherever feasible. Contractor shall dispose of dead rodents in appropriate manner.

C. Use of Rodent Bait Stations

1. All rodent bait stations shall be maintained in accordance with EPA regulations, with an emphasis on the safety of non-targeted organisms. The Contractor shall adhere to the following:

2. All rodent bait stations shall be placed out of the general view, in locations where it will not be disturbed by routine operations.

3. The lids of all rodent bait stations shall be securely locked or fastened shut.

4. All rodent bait stations shall be securely attached or anchored to floor, ground, wall, or other immovable surface, so that the box cannot be picked up or moved.

5. Bait shall always be secured in the feeding chamber of the box and never placed in the runway or entryways of the box.

6. All rodent bait stations shall be labeled on the inside with the Contractor’s business name, phone number and address, and dated by the Contractor’s technician at the time of installation and each servicing.

7. Contractor shall install and maintain rodent bait stations wherever necessary inside and/or outside of buildings/structures for rodent control. At a minimum, the Contractor shall install and maintain rodent bait stations as follows:

i. The vicinity of two (2) refuse containers for the DTR Administration Building.

ii. Exterior perimeter of all facilities and around entry doors. Bait stations shall be placed depending on the severity of the infestation, but no more than 50 feet apart.

8. Contractor shall provide plans showing locations and quantities of rodent bait stations. Plans shall be updated as necessary to reflect possible changes in locations and quantities.



10 CIRCUMSTANCES TO BE REPORTED / DOCUMENTED

A. Throughout the term of the contract, the Contractor shall be responsible for advising the COTR about any structural, sanitary, or procedural modifications that would reduce pest food, water harborage, or access. The Contractor shall be responsible for adequately suppressing all pests included in this contract regardless of whether or not the suggested modifications are implemented.

B. Contractor shall provide documentation, including photos, to the COTR showing any structural, sanitary, or procedural conditions contributing to the pest control problem. Documentation shall be provided to the COTR within 24 hours after discovering the condition.


Attachment 02 DTR Statement of Work - Section V-1

SECTION V - GENERAL REQUIREMENTS

01 CONTRACTOR’S QUALIFICATIONS

The contractor shall have at least five (5) years experience in the business of providing comprehensive custodial services of the size and scope described in this SOW.

02 CONTRACTOR CHECK-IN/CHECK-OUT

Upon arrival to the site, the Contractor shall immediately check-in with the COTR and then review the pest sighting log located at the Authority’s Work Order Desk. At the conclusion of each work day and prior to departure from the job site, the Contractor shall check-out with the COTR and shall document its response to the pest sightings reported in the pest sighting log.

03 RECORD KEEPING

A. The Contractor shall submit a pest control inspection and treatment report to the COTR at the conclusion of each workday, using the form shown in Appendix “C”. The pest control inspection and treatment report shall include the date of service, operator name and certificate number, description and location of services and inspections performed, materials and equipment used, and as applicable, the type and amount of pesticides applied. The report shall indicate activity and conditions observed that might be contributing to the pest problem. Entries shall be made in ink, shall be legible, and shall be signed by the Contractor.

B. The Contractor shall be responsible for maintaining a pest control logbook and file(s) to accurately document in detail all pest control observations, activities, pest control applications, and results achieved by the Contractor. The Contractor shall provide a copy of the entries in the logbook for each calendar month to the COTR by electronic mail (e-mail) within five (5) working days after the end of the month.

04 EMPLOYEE UNIFORMS

The Contractor shall provide its employees working under this contract with complete uniforms including, but not limited to, shirt with company identification logo, full-length pants, safety shoes and other necessary safety gear in compliance with EPA, OSHA, and VOSHA regulations.

Contractor employees shall wear the required uniform to perform work in the airport. Contractor employees not wearing the required uniform will not be permitted to perform work.

05 COMMUNICATION DEVICES

The Contractor shall provide, at its own expense, mobile phone to its personnel performing services at Dulles. The Contractor shall also provide e-mail addresses, facsimile and telephone numbers by which the Authority can contact individuals who have the responsibility and authority for implementing all the requirements of the contract.

06 WORK HOURS

A. Contractor shall perform the base services on Mondays, Tuesdays, Thursdays and Fridays for a minimum of three (3) hours beginning at 7:30 a.m., excluding federal holidays. Should a federal holiday occur on Monday, Tuesday, Thursday or Friday, the Contractor shall perform the base services on the following or preceding Wednesday of the week.



B. Special/emergency services shall be performed within four hours after receiving a request from the COTR.

C. The areas specified in the SOW shall be occupied and operational during the period of the Contract. The services shall be performed with minimal disruption to the occupants and operation of the facilities. Should the schedule of services disrupt the occupants and operation of the facilities, the Authority reserves the right to change the schedule for base services to any day from Monday through Friday, and any time between the hours of 7:00 am through 5:00 pm., at no additional cost to the Authority.

07 CLEAN UP

The Contractor shall maintain and leave the service area in a clean, neat, and orderly condition satisfactory to the COTR.

If the Contractor fails to clean up as required, the Authority may do so immediately after the occurrence and the contractor shall be liable to the Authority for the cost thereof.

08 MEETINGS

The Contractor’s representative shall attend meetings as required by the Authority to coordinate, evaluate and discuss issues and performance of the work under this contract.

09 SAFETY AND PROTECTION

A. The Contractor shall be responsible for researching, understanding, administering, and practicing the environmental protection, safety and health provisions of the MWAA Construction Safety Manual, Revision 14 (May 31, 1998), Occupational Safety and Health Administration (OSHA), Virginia Department of Agriculture and Consumer Services, and other applicable federal, state and local laws and regulations.

B. The Contractor shall take reasonable precautions for the safety of all real property, and shall provide reasonable protection to prevent damage to any real property. Should the contractor damage any property, the Contractor shall be required to repair or replace the damaged property immediately to the satisfaction and approval of the Authority. The Authority, at its sole discretion, may elect to repair or replace the damaged property, and deduct such costs from monies due or to become due to the Contractor.

C. The Contractor shall comply with all federal, state and local laws and regulations concerning storage, application and disposal of hazardous materials used by the contractor.

D. If the Contractor, at any time, fails to perform the services in a safe manner, the Contracting Officer and/or the COTR may issue an order ceasing all or part of the service until corrective actions are made.

E. The Contractor’s employees shall wear appropriate safety devices/apparel as required by OSHA to perform services in construction area. These devices/apparel shall include, but are not limited to, the following:

1. Back support devices

2. Eye protection

3. Hearing protection



4. Reflective vest

5. Hand protection

6. Head protection

7. Foot protection

10 SMOKE FREE ENVIRONMENT

The Authority's facilities are smoke free. The contractor and its employees shall adhere to all applicable rules and regulations regarding maintenance of a smoke free environment.

11 SECURITY REQUIREMENTS

A. The Contractor, its subcontractors, and all their employees shall be subject to and shall at all times conform with any and all rules, regulations, policies and procedures pertaining to security at the Dulles Toll Road. Any violations or disregard of the rules, regulations, policies and procedures may be cause for immediate termination.

B. Any and all personal packages brought onto and/or removed from Authority property may be subject to inspection by a security officer. Firearms and/or explosives shall NOT be brought onto the Authority's property. VIOLATORS WILL BE PROSECUTED.

12 ACCIDENTS / INJURIES

The contractor shall be responsible for promptly notifying the COTR and Airport Police of any accidents arising from the performance of this contract involving property damage or bodily injury to workers, building occupants, visitors, or other persons. The COTR will provide information necessary concerning whom to contact and the specific form of the follow-up written notice. All accidents/injuries shall be pictorially documented.


Attachment 02 DTR Statement of Work - Section VI-1

SECTION VI - METHOD OF PAYMENT

01 BASE SERVICES

The contractor shall invoice the Authority for Base Services which were performed in accordance with the SOW, and shall be paid for actual services performed. The Authority reserves the right to withhold a portion of the monthly payment to the extent the contractor has not fulfilled the requirements of the SOW for the month in which the services were performed.

02 SUPPLEMENTAL SERVICES

The contractor shall be reimbursed for the labor and materials required to complete Supplemental Service tasks in accordance with the fully loaded labor rates specified in the Contract Price Schedule.

The contractor shall not invoice the Authority for any work unless a Call Order signed by the COTR has been received or for any work described in a Call Order until all the work described in the Call Order has been completed to the satisfaction of the COTR. The Authority shall incur no obligation for work that is not authorized in advance, with a signed Call Order.

03 INVOICING

The contractor shall submit one invoice on a monthly basis for all services completed to the satisfaction of the COTR at the end of the four week period in which the services were performed.

Prior to submitting the invoice for payment the Contractor shall present a copy of the invoice to the COTR to review for accuracy and completeness.


Attachment 02 DTR Statement of Work - Section VII-1

SECTION VII - APPENDICES

APPENDIX A – SCHEDULE OF SERVICES

APPENDIX B – CONTRACT SERVCIES CALL ORDER

APPENDIX C- DULLES TOLL ROAD TOLL BOOTH LOCATION PLAN


Attachment 02 DTR Statement of Work - Appendices

APPENDIX A

SCHEDULE OF SERVICES



APPENDIX A - SCHEDULE OF SERVICES

The identified frequencies are to be considered the minimum frequencies to receive pest control inspection and treatment. Frequencies shall be increased as necessary until pest problems have been abated.

LOCATION MINIMUM FREQUENCY OF SERVICE

Dulles Toll Road Administration Building and Toll Booths

Once a month

Including: Offices Break rooms Supply rooms Men/Women rest rooms Conference room Training room File rooms Closets Operation room Entrances Vaults Money room Coin counting room Security room Storage areas Stair cases Outside building perimeter Basement floor Once a month Elevator Corridor Locker room Toll Booths (See Appendix E for locations) As required by COTR



APPENDIX B

CONTRACT SERVCIES CALL ORDER

Prepared: Date Prepaired:

Type of Work: Requested By:

Contractor: Contract #:

Address: Contractor POC:

Office Telephone :

Emergency PhoneSchedule of Completion Contractor Fax:

COST: Notes:

Call Order #

COTR: Date: Date Completed:

Contractor: Date: Invoice Amount:

Remarks:

METROPOLITAN WASHINGTON AIRPORTS AUTORITYPest Control Services, DTR

CONTRACT SERVICES CALL ORDER

Location (Name, [Account Code]) and Description of Work

APPROVALS / ACCEPTANCE OF TASK

NOTE: By signing this Call Order, the Contractor acknowledges that he/she will only preform the work described herein after this Call Order is approved in writing by the COTR. Furthermore, the cost to the Authority for this work shall not exceed the Call Order amount.

NOTE: Services or Work shall be performed in accordance with the terms and conditions of the Contract documents.



APPENDIX C

DULLES TOLL ROAD TOLL BOOTH LOCATION PLAN

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