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Statewide Statewide OutcomesOutcomes
10/06/15CSN Provider Portal Data Entry
AgendaAgenda
• Welcome & Introductions• Housekeeping ~ Logging into CSN• Why – Why - Why• Outcomes Data Entry• Next Steps• Parting Thoughts/Comments
Welcome & IntroductionsWelcome & Introductions
~ Housekeeping ~~ Housekeeping ~
Logging into CSNLogging into CSN
Provider Portal Provider Portal
• https://providerportaldev.iacsn.org
Creating a New AccountCreating a New Account
RegisterRegister
Your request will be sent
to an administrator for approval.
Why 5 Star Quality?Why 5 Star Quality?
Why Track Outcomes?Why Track Outcomes?
Why Now?Why Now?
WHY – WHY – WHY???WHY – WHY – WHY???
Casting the Vision ~ Full CitizenshipCasting the Vision ~ Full Citizenship
Integration FrameworksIntegration Frameworks
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Four & five star quality only exist when we as the
disability community become invisible
supports.
barriers
opportunities
Wellness Dimensions (SAMHSA)Wellness Dimensions (SAMHSA)
Disability Agency – Led RolesDisability Agency – Led Roles
Roles are centered around the individual’s disability.
Community – Led RolesCommunity – Led Roles
Roles are centered around the individual’s values.
The Baldrige Model of Performance The Baldrige Model of Performance ExcellenceExcellence
Person Served/
Stakeholder & Market Focus
Strategic Planning
Human Resource
Focus
Leadership
Process Management
Strategic Performance
Results
Process Performance
Results
Core Values
Information & AnalysisOperational
(Below the Line)
Strategic(Above
the Line)
Adapted from BiE IN Baldrige Model
Outcome Data EntryOutcome Data Entry
Client ListingClient Listing
Client Outcomes OverviewClient Outcomes Overview
ROI Outcome: Community InclusionROI Outcome: Community Inclusion
Community Inclusion Criteria (1)Community Inclusion Criteria (1)
• Community Activity Types – Spiritual (i.e. church)– Civic (i.e. local politics & volunteerism)– Cultural (i.e. community events, clubs, classes)
• Community-Based – Is the activity community-based and not sponsored by
a provider agency?– Is the activity person-directed?– Is the activity integrated?
• Measurement (captured annually in June)– Community Related Activity (3 times in the same
activity type/year)– Exempt May/June Enrollment
Community Inclusion Criteria (2)Community Inclusion Criteria (2)
• Community Inclusion Activity Types– Spiritual (i.e. church)– Civic (i.e. local politics & volunteerism)– Cultural (i.e. community events, clubs, classes)
• Checklist Sample – Is the activity
Community Integration Data EntryCommunity Integration Data Entry
ROI Outcome: Community LivingROI Outcome: Community Living
Community Living Criteria (1)Community Living Criteria (1)
• Safe– Has safety equipment (i.e. smoke detectors)– No evidence of illegal activity (i.e. selling/using
drugs)– Individual knows what to do in case of an
emergency (or has 24-hour support/equivalent)– Free of health risks & Free of neglect & abuse (i.e.
emotional, physical, verbal)
• Affordable– No more than 40% of the individual’s income is
spent on total housing needs– >40%, then clarifying questions– ICFs & RCFs are exempt
Community Living Criteria (2)Community Living Criteria (2)
• Accessible– Allows for freedom of movement (i.e. no narrow
doorways)– Supports communication (i.e. TDD)– Supports community involvement (i.e. able to reach job
& community without use of paratransit/cabs if not supported by level of support)
• Acceptable– Individual (not guardian) chooses where to live & with
whom, if the individual has a guardian, should have input to the greatest extent possible
– Past choices may limit choices, but should be acceptable at the point in time when choices are presented
Community Living Criteria (3)Community Living Criteria (3)
• Measurement (change-based)– Meets Criteria (safe, affordable, accessible,
acceptable)– Doesn’t Meet Criteria (not safe, affordable,
accessible, or acceptable)– Unstable Housing (individual moves frequently,
document is exempt & is considered not meeting criteria)
– Homeless (nights spent on the street or in a homeless shelter)
Community Living Criteria (4)Community Living Criteria (4)
• Checklist Sample
Community Living Criteria (5)Community Living Criteria (5)
• Checklist Sample (cont.)
Community Living Data EntryCommunity Living Data Entry
Current CSN information brought in if available!
ROI Outcome: Community EmploymentROI Outcome: Community Employment
Community Employment Criteria (1)Community Employment Criteria (1)
• Employable– Level of Support Grid translates need into services– 18 – 64 with a level of support <5
• Not in Labor Force – 18 – 64 with a level of support 5 or 6– Involved in a recognized training program (i.e.
secondary school, post-secondary, Project SEARCH)– Individuals accessing Service Coordination for only
general assistance– Individuals 65+ not choosing to work
• Unemployed– Not engaged in employment
Community Employment Criteria (2)Community Employment Criteria (2)
• Reporting Week– 4 specific weeks are identified – Actual hourly wage & hours are reported
• Measurement (captured quarterly)– Not in Labor Force– Employed 5+ hours per week & earning at least
minimum wage– Employed Doesn’t Meet Criteria (works <5
hours/week or doesn’t earn minimum wage)– Unemployed
Community Employment Criteria (3)Community Employment Criteria (3)
• Checklist Sample
Community Employment Criteria (4)Community Employment Criteria (4)
• Checklist Sample
FY16 Reporting WeeksFY16 Reporting Weeks
• Q1 (7/1/15 -9/30/15) – Week of 8/2/15
• Q2 (10/01/15-12/31/15)– Week of 10/18/15
• Q3 (1/1/16-3/31/16) – Week of 1/24/16
• Q4 (4/1/16-6/30/16) – Week of 4/24/16
Community Employment Data EntryCommunity Employment Data Entry
Current CSN information brought in if available!
ROI Outcome: Somatic CareROI Outcome: Somatic Care
Somatic Care CriteriaSomatic Care Criteria
• Types– Annual Physical – Somatic Care (visit to primary care physician or a
walk-in clinic or ongoing appointments with physical health care physicians)
• Measurement (captured annually in June)– Physical– Somatic Care– Exempt (May/June Enrollment)
• Checklist Sample
Somatic Care Data EntrySomatic Care Data Entry
Administrative Outcome: Staff StabilityAdministrative Outcome: Staff Stability
• Purpose – – establish adult clients per region – Develop a standardized method to implement
pay for performance (P4P) incentives.
• Staff Turnover Measure– Direct Support Staff turnover – Number of Clients Served (regardless of funder)
Administrative Outcome – Administrative Outcome – Staff Stability Data EntryStaff Stability Data Entry
ROI Outcomes: Putting it All TogetherROI Outcomes: Putting it All Together
• Participant Outcomes– Annual – (date occurred – 6/30)
• Somatic Care• Community Integration
– Quarterly – (Sunday – Saturday)• Employment
– Ongoing/Changed-Based (date started – date ended)
• Community Living
• Administrative Outcomes– People in Ongoing Services by Region– Direct Support Staff Turnover
Next StepsNext Steps
Next StepsNext Steps
• Provider Training (Last Week in October)– Independence– Coralville– Des Moines– Storm Lake
• Develop CSN User Manual• Fix “Bugs”• Enter FY16 Q2 Data• Extract Data from CSN to Review/Verify
Parting Parting Thoughts/Comments?Thoughts/Comments?