27
STAYING CLOSE IS WHAT MATTERS MOST.
STAYING CLOSE IS WHAT MATTERS MOST.
FAMILIES HEAL BETTER WHEN THEY’RE TOGETHER.The worst thing that can happen to a parent is to learn that their child is sick and needs to be hospitalized. Suddenly, their life stops overnight and they enter into a world of worry and fear.
For the 70% of Canadians who don’t live in a city with a children’s hospital, there’s an added stress: distance. Families often have to travel hundreds of kilometres for treatment and support, and are faced with financial demands, job insecurity, and a healing journey that can take months…or even years. This is where Ronald McDonald Houses and Ronald McDonald Family Rooms help.
505 F A M I L I E S S T A Y at a Ronald McDonald House® or Ronald McDonald Family Room® each and every night.
Our goal is to keep families of sick children close; close to each other and close to the care they need. This means creating a caring and supportive environment for the siblings of sick children, as they too are oftentimes left alone to feel the worry and confusion of a disrupted family.
This Annual Review is dedicated to the Ronald McDonald House families, who are one of the reasons why we do what we do, 24 hours a day, 365 days a year.
WHEN A C H I L D becomes sick, the whole family is hurting.
RMHC: CHAMPIONS OF FAMILY
CENTRED CARE.
Ronald McDonald Houses provide a caring and supportive environment for the families of seriously ill children undergoing treatment.
Ronald McDonald Family Rooms provide a place for families to rest and recharge, right inside the hospital.
Ronald McDonald Care Mobiles are mobile health units bringing medical care to underserved communities in Alberta.
The RMHC network of programs in Canada help 30,000 families stay close to their sick child and the care they need through:
OVER 30,000 FAMILIES FROM OVER 1,800 COMMUNITIES
ACROSS CANADA are supported by a Ronald McDonald House, Ronald McDonald Family Room
or Ronald McDonald Care Mobile® each year.
15 R O N A L D M c D O N A L D H O U S E S
16 R O N A L D M c D O N A L D F A M I LY R O O M S
2 R O N A L D M c D O N A L D C A R E M O B I L E S
We’re proud that Ronald McDonald Houses serve approximately 64 per cent of families of Canada’s most sick and injured children, but we won’t stop until every family in need has a place to stay while their sick child is being treated at a nearby hospital.
T H E A V E R A G E S T A Y A T A
R O N A L D M c D O N A L D H O U S E I S
12.5 DAYS A N D
MORE THAN 50% OF OUR FAMILIES A R E
W I T H U S M U LT I P L E T I M E S A L O N G
T H E I R H E A L I N G J O U R N E Y.
AND YET, 2,282 FAMILIES WERE TURNED AWAY
DUE TO LACK OF SPACE.
Thanks to medical advancements, more children are healing today than ever before, but it’s taking more treatments over longer periods of time and multiple stays at a Ronald McDonald House.
M A Y
RMHC Southwestern Ontario officially opened Canada’s first Ronald McDonald House inside a Hospital at the Windsor Regional Hospital this year.
–
7 B E D R O O M S
W I T H 5 E N S U I T E
B A T H R O O M S
F U L LY E Q U I P P E D
K I T C H E N
L A U N D R Y FA C I L I T I E S
S E P T E M B E R
RMHC Toronto celebrated the opening of a second Family Room at the Credit Valley Hospital of the Trillium Health Partners.
This much loved family space provides:
–
A FAMILY AREA WITH
KITCHENETTE
S H O W E R F A C I L I T I E S
S L E E P I N G R O O M S
S E P T E M B E R
RMHC Saskatchewan celebrated the grand opening of a Ronald McDonald Family Room at Victoria Hospital of the Prince Albert Parkland Health Region.
This healing oasis provides:
–A K I T C H E N E T T E ,
L I V I N G R O O M A N D
P L A Y A R E A
–
P R I V A T E S H O W E R
F A C I L I T I E S
–
L A U N D R Y FA C I L I T I E S
D E C E M B E R
RMHC Toronto also celebrated the opening of a Family Room at Health Sciences North in Sudbury.
This place of comfort for families includes:
–
A L I V I N G A R E A
A K I T C H E N E T T E
T W O R E S T A N D
R E C H A R G E A R E A S
O V E R T H E N E X T F I V E Y E A R S , R M H C I S P R O J E C T E D T O A D D U P T O
200 MORE BEDROOMS FOR FAMILIES
with sick children in Canada and expand the Family Room network to 32 in hospitals across Canada. Here’s a look at the Ronald McDonald House and Family Rooms that opened this past year:
321,393 C A N A D I A N
F A M I L I E S C A R E D F O R S I N C E 1 9 8 1 .
29,140 C A N A D I A N
F A M I L I E S S U P P O R T E D I N 2 0 1 5
A L O N E .
$29.3M T O T A L
A M O U N T C A N A D I A N F A M I L I E S
S A V E D I N 2 0 1 5 * .
13,260 F A M I L I E S
S T A Y E D A T A R O N A L D M c D O N A L D
H O U S E L A S T Y E A R .
–
14,744 F A M I L I E S U S E D
A R O N A L D M C D O N A L D F A M I LY R O O M .
–
2,954 P A T I E N T S C A R E D
F O R B Y T H E R O N A L D M c D O N A L D
C A R E M O B I L E S L A S T Y E A R .
OUR IMPACT BY THE NUMBERS.
3,927 F A M I L I E S W A I T L I S T E D .
2,282 F A M I L I E S T U R N E D A W A Y.
Y E T T H E N E E D C O N T I N U E S
*Based on 2015 data.
* RBC Economic Impact Study; savings are based on number of nights of comfort, estimated demographic profiles and estimated costs avoided by staying at a Ronald McDonald House including hotel, parking, laundry, food and daycare.
$25 C A N F E E D A F A M I LYbreakfast before they head to the hospital for the day.
$171 I S T H E A V E R A G E C O S Tto operate a bedroom at a Ronald McDonald House each night per family
T H A N K S T O D O N A T I O N S , F A M I L I E S
P A Y J U S T $11.50 on average per night, if they can afford – no family is every turned away for their inability to pay.
HOW YOU CAN MAKE A DIFFERENCE.
Your donation goes directly to support the families in each RMHC program across Canada. Here’s how your contribution can help reduce the emotional and financial burden for families:
Make a one-time or monthly
donation online at RMHC.ca
or to the Ronald McDonald House
in your community
Donate your RBC Rewards
Points to RMHC. Visit
RBCRewards.com for more
information.
Sign-up for our e-newsletter at RMHC.ca,
or follow us on social media for the latest
news and updates on Facebook or Twitter
@RMHCCanada.
Whether you want to get involved as an individual, family or as a corporate group, there are many meaningful ways
to help families with a sick child:
Start your own Make Fun Matter™
fundraiser at MakeFunMatter.ca.
Volunteer at a Ronald
McDonald House in your
community. Visit RMHC.ca to find your closest
House and contact information.
Thank you for helping us support families with sick children when they need us most.
MAKE FUN MATTER.CA inspires Canadians to turn whatever it is you love to do for fun into a fundraiser in support of families with sick children, everything from donating funds raised from birthday parties, to garage sales, or sponsored marathons.
OUR HOUSES COAST TO COAST.
Thank you to the dedicated RMHC staff and volunteers across Canada who work tirelessly to support families with sick children each and every day.
RMHC Northern Alberta
335 FAMILIES SERVED
32 BEDROOM
HOUSE (EDMONTON)
RMHC British Columbia & Yukon
2,720 FAMILIES SERVED
73 BEDROOM
HOUSE (VANCOUVER)
1 FAMILY ROOM
RMHC Southern & Central Alberta
590 FAMILIES SERVED
23 BEDROOM
HOUSE (CALGARY)
11 BEDROOM
HOUSE (RED DEER)
2 CARE MOBILES
RMHC Southwestern Ontario
2,789 FAMILIES SERVED
34 BEDROOM
HOUSE (LONDON)
7 BEDROOM
HOUSE-IN-A-
HOSPITAL
(WINDSOR)
1 FAMILY ROOM
RMHC Saskatchewan
RMHC Manitoba
1,373 FAMILIES SERVED
34 BEDROOM
HOUSE (SASKATOON)
1 FAMILY ROOM
645 FAMILIES SERVED
14 BEDROOM
HOUSE
(WINNIPEG)
1 FAMILY ROOM
OUR HOUSES COAST TO COAST.
Thank you to the dedicated RMHC staff and volunteers across Canada who work tirelessly to support families with sick children each and every day.
RMHC Atlantic
2,076 FAMILIES SERVED
16 BEDROOM
HOUSE (HALIFAX)
2 FAMILY ROOMS
RMHC Newfoundland & Labrador
385 FAMILIES SERVED
15 BEDROOM
HOUSE (ST. JOHN’S)
RMHC South Central Ontario
3,758 FAMILIES SERVED
41 BEDROOM
HOUSE (HAMILTON)
1 FAMILY ROOM
RMHC Montreal
RMHC Quebec
2,375 FAMILIES SERVED
50 BEDROOM
HOUSE (MONTREAL)
1,298 FAMILIES SERVED
32 BEDROOM
HOUSE
(QUEBEC CIT Y)
RMHC Toronto
RMHC Ottawa
3,132 FAMILIES SERVED
81 BEDROOM
HOUSE (TORONTO)
7 FAMILY ROOMS
7,986 FAMILIES SERVED
14 BEDROOM
HOUSE (OTTAWA)
2 FAMILY ROOMS
PARTNERS IN HEALING.With each dollar raised, our partners help us ensure that children have access to the medical care they need, and their families are supported and actively involved every step of the way.
McDONALD’S® OUR FOREVER PARTNER.
Our very own Canadian tradition – McHappy Day was started right here in Canada in 1977 by our founder George Cohon.
Since then, McHappy Day has raised over
$67 MILLION FOR RMHC
AND CHILDREN’S CHARITIES ACROSS THE COUNTRY, through donations such as $1 from the sale of a Happy Meal, Big Mac® or hot McCafé® beverage on McHappy Day (the first Wednesday in May) each year.
Thank you McDonald’s!
As our founding partner since 1981, McDonald’s has a caring tradition of giving back to the communities it lives and works in.
Today, McDonald’s Canada contributes $10 million annually to help us in our mission to support Canadian families with sick children when they need us most.
Together with their generous franchisees, crew, suppliers and guests, McDonald’s supports RMHC families through:
COIN BOX DONATIONS
IN-RESTAURANT AND DRIVE-THRU®
10 CENTS FROM EVERY HAPPY MEAL® SOLD
McHAPPY DAY® DONATIONS
16
HELPING HANDS. Because they are there for us, we can be there for our families.
Our Signature & National Partner events bring together caring communities of individuals, who each and every year stand strong for our families across Canada.
C A R G I L L S C O R E T H E H O U S E S
$60,732C A R G I L L F O R E T H E H O U S E S
$330,281M c C A I N C L E A R L A K E G O L F C L A S S I C
$95,000 G E O R G E C O H O N R M H C G O L F C L A S S I C
$443,362
NOT JUST A PLACE TO STAY, BUT A PLACE TO HEAL.Thanks to the RBC Kids Pledge, the RBC Foundation has generously committed $700,000 over the past 5 years to RMHC Canada to build the RBC RMHC Family Wellness program.
This program allows us to provide innovative new ways to help RMHC families cope during an emotionally stressful time in their lives. This includes educational workshops for staff and volunteers, as well as interactive, wellness activities for parents and children staying at a Ronald McDonald House.
In addition to the Family Wellness Program, RBC supports RMHC families through a dedicated range of initiatives across their organization, including the RBC Skills Based Volunteer Group Initiative, the RBC Rewards Conversion Program, RBC Days of Service, and the RBC Canadian Open where we are privileged to be the official charity partner.
Thank you RBC for your collaboration and caring.
FAMILY IS OUR BUSINESS.A healthy financial status helps us provide the level of care and attention each family deserves.
FINANCIAL SUMMARY
C
C
A
A
B
B
F
F
E
E
D
D
2 0 1 5 R M H C R E V E N U E $11,376,536
A – M c D O N A L D ’ S * 4 3 . 9 %
B – M c D O N A L D ’ S C O I N B O X 3 1 . 5 %
C – R M H C D I R E C T E D D O N A T I O N S 6 . 3 %
D – R M H C F U N D R A I S I N G E V E N T S 7. 5 %
E – I N V E S T M E N T I N C O M E 5 . 5 %
F – I N D I V I D U A L A N D C O R P O R A T E D O N O R S 5 . 3 %
2 0 1 5 G R A N T S & E X P E N S E S $7,099,753
A – R M H C O P E R A T I N G G R A N T S 4 2 . 2 %
B – R M H C P R O G R A M & O T H E R C O S T S 2 1 . 7 %
C – C O I N B O X G R A N T S 1 8 . 5 %
D – R M H C F U N D R A I S I N G E V E N T S 4 . 8 %
E – R M H C D I R E C T E D D O N A T I O N S 1 0 . 0 %
F – R M H C C A P I T A L G R A N T S 2 . 8 %
*Includes McDonald’s Restaurants of Canada Ltd, McDonald’s Owner/Operators and their employees.
STATEMENT OF OPERATIONS
REVENUE 2 0 1 5 2 0 1 4
F U N D R A I S I N G E V E N T S 8 5 4 , 9 5 8 7 8 8 , 2 2 2
D O N A T I O N S 9 , 1 8 2 , 9 3 9 8 , 1 6 1 , 0 2 6
D I R E C T E D D O N A T I O N S 7 1 6 , 5 5 7 7 2 9 , 2 8 1
I N T E R E S T I N C O M E – S H O R T - T E R M I N V E S T M E N T S 1 , 4 6 2 3 , 5 9 2
I N V E S T M E N T I N C O M E – L O N G - T E R M I N V E S T M E N T S 6 2 0 , 6 2 0 1 , 2 1 1 , 9 4 9
T O T A L 1 1 , 3 7 6 , 5 3 6 1 0 , 8 9 4 , 0 7 0
Year ended December 31, 2015
EXPENSES
F U N D R A I S I N G E V E N T S 3 3 8 , 9 8 2 3 6 7, 1 2 1
G E N E R A L A N D A D M I N I S T R A T I V E 3 8 7, 2 3 4 3 4 9 , 4 2 3
D I R E C T E D D O N A T I O N S 7 1 6 , 5 5 7 7 2 9 , 2 8 1
D O N A T I O N B O X E S 6 9 9 , 9 0 9 4 7 8 , 2 4 0
A M O R T I Z A T I O N 4 5 0 , 1 8 8 1 9 4 , 8 7 7
T O T A L 2 , 5 9 2 , 8 7 0 2 , 1 1 8 , 9 4 2
E X C E S S O F R E V E N U E O V E R E X P E N S E S B E F O R E G R A N T S 8 , 7 8 3 , 6 6 6 8 , 7 7 5 , 1 2 8
G R A N T S 4 , 5 0 6 , 8 8 3 4 , 3 1 9 , 4 7 3
E X C E S S O F R E V E N U E O V E R E X P E N S E S & G R A N T S 4 , 2 7 6 , 7 8 3 4 , 4 5 5 , 6 5 5
N E T A S S E T S , B E G I N N I N G O F T H E Y E A R 1 4 , 7 7 9 , 9 2 3 1 0 , 3 2 4 , 2 6 8
N E T A S S E T S , E N D O F T H E Y E A R 1 9 , 0 5 6 , 7 0 6 1 4 , 7 7 9 , 9 2 3
A N D C H A N G E S I N N E T A S S E T S
FAMILY STORIES.Read the heartwarming stories of families who have stayed with us when being together mattered the most.
Amanda and Mike Moody were overwhelmed with joy when they became proud new parents to their first baby boy, Jack, on March 28, 2015.
At home in Goderich, Ontario, the couple was settling into parenthood nicely, but they began to see signs that Jack wasn’t developing normally. When Jack
was 7 months, the Moodys took him to the hospital to confirm that nothing was seriously wrong. Unfortunately, Jack was diagnosed with a brain tumour. The Moody family didn’t
expect they would have to stay in London and barely brought enough with them to stay for one night, let alone the 34 nights they would end up needing to stay close.
The Moodys were in a scarier situation than they could have ever imagined, but stayed at the Ronald McDonald House in London, where they could be close to Jack.
“Everything here is so special to us. All the little things you don’t know you will need to get through it, this place provides,” said Jack’s father, Mike.
After undergoing surgery to remove the tumour, it was a relief to learn the tumour was benign and Jack could return home after recovering from the surgery.
Today, Jack continues to progress with physio and speech therapy. “In a way he made it easier for us by staying so happy,” said Mike. While the road ahead
is uncertain, Amanda and Mike know they have the Ronald McDonald House to keep them close, and the support of new friends they have made along the way to
remind them they are not alone.
“EVERYTHING HERE IS SO SPECIAL TO US. ALL THE LITTLE THINGS YOU DON’T KNOW YOU WILL NEED TO GET
THROUGH IT, THIS PLACE PROVIDES.”
MOODY FAMILY RMHC SOUTHWESTERN ONTARIO
AMANDA (MOM), MIKE (DAD) AND JACK. HOMETOWN: GODERICH, ONTARIO
LENGTH OF STAY: 45 NIGHTS
MAYINGER FAMILY RMHC BRITISH COLUMBIA & YUKON
HOMETOWN: FORT ST. JOHN, BCLENGTH OF STAY: FALL 2015 – SUMMER 2016, RETURNING OCCASIONALLY FOR CHECKUPS
When Karsten, now age four, was diagnosed with a Wilm’s tumour on his kidney, he faced months of treatment in Vancouver, away from his home in Fort St. John. More than anything, he wanted his brother and sister to be with him. Staying at
the Ronald McDonald House in Vancouver meant that Karsten and his siblings were able to be together every step of the way.
“Staying at Ronald McDonald House keeps the kids happy because there is so much to do. We’re not bored, dwelling on being sick, and the kids spend their time
playingtogether,” said Karsten’s mother, Alicia about their stays at the House.
Karsten underwent surgery, radiation and chemotherapy to fight his cancer, but happily he has been able to return home and start kindergarten.
He returns to Vancouver every 2-3 months for tests and checkups.
“WE’RE NOT BORED, DWELLING ON BEING SICK, AND THE KIDS SPEND
THEIR TIME PLAYING TOGETHER.”
SHORT FAMILY RMHC NEWFOUNDLAND & LABRADOR
SARAH (MOM), MIKE (DAD) AND ISLA.HOMETOWN: DEER LAKE, NEWFOUNDLAND
LENGTH OF STAY: 45 NIGHTS
In the months leading up to their 18-month old daughter, Isla’s diagnosis, Mike and Sarah Short noticed Isla’s stomach had become enlarged and swollen.
They left their home in Deer Lake, with just a small bag of personal items to travel to St. John’s for more blood work and testing. They patiently waited for good news to ease their worried minds, but instead, their daughter Isla was diagnosed with
Neuroblastoma, a rare type of childhood cancer.
The Short family was now faced with a challenging road ahead, filled with hospital stays, treatments and chemotherapy. They weren’t prepared for this. They worried about
numerous things, even the simple things, like where they would stay. That’s when a social worker told them a room was available at the Ronald McDonald House in St. John’s.
“I had heard about Ronald McDonald House but I didn’t really know how important it was to families. We often put our loose change in coin boxes, not knowing that one day
ours would be one of the many families needing this home-away-from-home,” said Isla’s mother, Sarah Short.
While Isla’s journey is far from over, Sarah and Michael have found strength at Ronald McDonald House. “I don’t know what our family would have done
if Ronald McDonald House wasn’t there. Thank you, for keeping us close to Isla when she needs us the most,” said Isla’s father, Michael Short.
“WE OFTEN PUT OUR LOOSE CHANGE IN COIN BOXES, NOT KNOWING THAT ONE DAY
OURS WOULD BE ONE OF THE MANY FAMILIES NEEDING THIS HOME-AWAY-FROM-HOME.”
Richard Ellis (Chairman)–Vice President, Corporate Relations - International Lead & High Growth Markets, McDonald’s Corporation
John Betts–President & CEO, McDonald’s Restaurants of Canada Limited
George Cohon–Founder of McDonald’s Restaurants of Canada Limited & Russia, Founder of Ronald McDonald House Charities Canada & Russia
Michael Barrett–CEO, South West Local Health Integration Network (LHIN)
John Davis–Board Member and Past President, Ronald McDonald House Charities Toronto
Trevor Evancic–National Client Group Senior Markets SVP, Managing Director & Head, RBC Royal Bank
Tammy Forrester–CEO, Ronald McDonald House Charities Saskatchewan
David J. Hederson (Finance Committee Chair)–Retired SVP & CFO, McDonald’s Restaurants of Canada Limited
Dr. Joel Kirsh–Cardiologist, Hospital for Sick Children
Steven Krawchuk –Owner/Operator, McDonald’s Restaurants of Canada Limited
Cathy Loblaw–President & CEO, Ronald McDonald House Charities Canada
Derek Nighbor–CEO, Forest Products Association of Canada
Murray J. Perelman–Counsel, Ricketts Harris LLP
Bob Smith–Owner/Operator, McDonald’s Restaurants of Canada Limited
Natasha Walji–Sector Lead, Technology, Telecom, Entertainment & Local, Google
RMHC BOARD OF DIRECTORS
THANK YOU.Our heartfelt thanks to all of our partners for their unwavering support.
We could not do what we do without you.
F O U N D I N G & F O R E V E R P A R T N E R
N A T I O N A L P A R T N E R S
ACE BAKERY —
BRANDSOURCE, A DIVISION OF MEGA GROUP
—CANADIAN QUILTERS’
ASSOCIATION (CQA)—
CHATTERS HAIR SALON
—DANAMARK WATERCARE
DUPONT CORIAN SOLID SURFACES
—THE DWYER GROUP
—ECOLAB-KAY
CHEMICAL COMPANY —
EL-EN PACKAGING COMPANY
—ELECTROLUX
—FRIGIDAIRE
GES (GLOBAL EXPERIENCE
SPECIALISTS, INC.)—
INTER METRO INDUSTRIES CORP
—KRUGER PRODUCTS
—LA-Z-BOY
—MERRILL
CORPORATION
METRO—
MICROSOFT—
MONERIS SOLUTIONS
—MOTHER PARKER’S TEA & COFFEE INC.
— OFFICEMAX WORKPLACE
PAYWORKS—
RUBBERMAID —
THIRTY-ONE GIFTS—
WESTJET CARES FOR KIDS
COSSETTE
COMMUNICATION
INC.
—
IMS (INTEGRATED
MERCHANDISING
SYSTEMS
CANADA INC.)
KCI PHILANTHROPY
—
MACTOP
—
N/A
—
OMD CANADA
—
PRIME
TRIBAL
DDB CANADA
—
WATT
—
WHIRL
—
WEBER SHANDWICK
I N - K I N D P A R T N E R S ( P R O D U C T S U P P O R T )
A G E N C Y P A R T N E R S
