NUIT Tech Talk

Staying Connected @ NUMay 24, 2010

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Today’s Agenda

• Keeping Your Computer Secure• Tips for Graduating Seniors• Staying Connected Over the

Summer• Questions

Stay Secure

• NetID• Viruses and Malware• VPN• Data Backup

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NetID

At an internet cafe or other public computer...o Be careful!o These computers can be very insecure, with key-

loggers or other malicious softwareo If you must log in, don't save the password and

don't forget to log out!o Remember: NU will never ask for your password!

Viruses and Malware• Frequent sources of harmful software

o Pornography

o Streaming illegal video (e.g. SurftheChannel, Tudou, MegaVideo)

o P2P programs (e.g. Bittorrent, Limewire, Kazaa, Bearshare)

o Internet gaming sites (e.g. Wildtangent)

o Free screensavers, wallpapers, coupons, etc.

o Ad-heavy Web sites

Viruses and Malware

• If you think you think your PC is infected:o Run an anti-virus scan (Symantec, Microsoft Security

Essentials, AVG, etc.) www.it.northwestern.edu/software/sav/

o Run an anti-spyware scan (Spybot, Ad-Aware, etc.) www.it.northwestern.edu/security/spyware/

• If symptoms persist, the Support Center is open over the summero Call us at 847-491-HELP (4357)o Walk-in support for virus removal available by

appointment

VPN

• For access to Northwestern resources while off-campus, use a VPN (Virtual Private Network) connectiono Library resources, timesheet entry, etc.

• A VPN connection can also be used to encrypt your connection when connecting to unsecured wireless locations (e.g. hotels)

• See the instructions on configuring VPN from NUIT's Web site (Windows, Mac, or your mobile device)

Data Backup

YOU NEVER KNOW WHAT COULD HAPPEN

BACK UP YOUR DATA

THAT IS ALL

Data Backup

Actually, wait, there's more!There are several options for data back up:

o External hard drive or flash drive

o Optical media (CD, DVD, etc.)

o Network drive

o Web-based storage (MobileMe, DropBox, Skydrive, GoogleDocs etc.)

Tips for Graduating Seniors

• Learn about NetID expiration• Manage your @u account• Listserv subscriptions

Learn About NetID Expiration

• NetIDs expire four months (120 days) after student status expires in CAESARo For most graduating seniors, this will be in November

• For students with a legacy @northwestern.edu account, forwarding from this account to your @u will expire after one year

• For more information see: http://www.it.northwestern.edu/students/keepit.html

Learn About NetID Expiration

• Before NetID expiration, be sure to take advantage of the of the following:o Obtain copies of your transcripts via CAESAR

o Complete any research (e.g. library electronic resources)

o Establish your @u Account Passwordo Unsubscribe from listservs

Manage Your @u Account

Your @u account never expires!After graduation, you can...• Continue using @u with your Account Username

and Account Password • Set up forwarding in your @u account to an address

of your choosing

Manage Your @u Account

• Account Username: FirstnameLastnameYearo Not your @u nickname/NetID

• Account Passwordo Not your NetID password

• Resetting your Account Passwordo If your NetID is active:

http://umail.northwestern.edu/manage

o If your NetID is not active: http://umail.northwestern.edu/alum

Manage Your @u Account

• @u forwarding o From within your @u account, click "Settings" o Click "Forwarding and POP/IMAP" o Select “Forward a copy of incoming mail to…” and enter in

your second e-mail address o Choose to save copies of messages in the @u Inbox, or to

delete it after being forwarded

Listserv Subscriptions

• Your listserv subscriptions will not expire• Must manually remove yourself• Use the interface at https://listserv.it.northwestern.edu

while your NetID is still valid

Listserv Subscriptions

1.Send an e-mail to listserv@listserv.it.northwestern.edu without a subject line

2.Type the message: UNSUBSCRIBE listname

**Must be sent from the e-mail address with which you originally subscribed to the listserv**

Tips for Using Mobile Services

• Northwestern’s Mobile App Suite• Connect to e-mail and VPN• Security Tips for Mobile Devices• NU Desktop Videoconferencing

Don't Lose Touch!

Graduating or not, there are plenty of options to stay connected to NU during the summer and beyond.• NU Mobile Application Suite for iPhone, iPod Touch,

BlackBerries, and (soon) for Android• Connect your mobile device to e-mail and VPN

Stay Secure On the Go

• If you lose your phone, someone could gain access to all the sensitive data stored inside.

• Don’t use your phone to send confidential e-mails or messages

• All phones can be protected with a security code

• iPhones can be set to wipe all sensitive data after 10 unsuccessful tries to unlock it

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NU Desktop Videoconferencing

• Free!• Easy to use!• Installs in seconds!

• Video chat program• Superior video quality• Will not tie up your system

Special Presentation

Mike Curtis will demonstrate NU Desktop Videoconferencing

Work For Us!

If you think you've got what it takes to solve tech problems at NU, come work for us!• Phone, e-mail, and in-person troubleshooting• Two locations: NUIT Support Center and Laptop ER• Flexible schedule between 8-15 hours each week• $9/hr starting pay with opportunities for advancement • Apply online at:

www.it.northwestern.edu/supportcenter/scjobs.html

Stay Connected

Follow the NUIT Support Center @NU1HELPBecome a fan of the NUIT Support Center on Facebook!

Friend us, add us, love us

Don't Be A Stranger!

The NUIT Support Center is here to help all summer long

• 8 a.m. to 5 p.m.• Monday through Friday• Phone, chat, and e-mail service • Walk-in support available by appointment