Understanding how to best use Cloud

based service

Stefan Haase

Product Director, Cloud Services

CONNECTED BUSINESS

The role of IT in the year 2000

IT Director is the GP of the business

• Network (LAN / WAN) & security

• Servers & storage

• Operating systems & applications

• Desktops & end point protection

• Independent systems

IT Director is moving towards specialism

• Supported by specialist Cloud providers

• Focus on end users and applications

• Access from anywhere

• Application availability

• Integration of systems & applications

• Business continuity & DR planning

The role of IT in the year 2012

The role of IT in the year 2020

IT Director has board level responsibility by default

• Managing Cloud suppliers

• Reducing operating costs

• Increasing ROI

• Delivering revenue

• Business visionary

What is driving the change?

Cloud adoption drivers

• Business agility

• Fast changing environments

• Cost reduction

• Opex models

IDC Cloud Predictions 2012

• Cloud growth will continue strongly in 2012

• Cloud is the next step in efficiency for already fully

virtualized environments

• 2012 will see substantial movement of production loads to

Cloud — collaboration, email, ERP etc

• Virtual private Clouds will be the long-term preferred model

for enterprise IT

IDC Cloud Predictions 2012

So how do we get there?

Making the transition

• Review business drivers

• Translating drivers into IT opportunities

• Cloud Readiness Assessment

• Develop strategic IT business case

• Cloud delivery model

Supplier Background• Wholesale vs service provider

• Track record

• Who owns and manages the data centre?

• Accreditation / certifications

• What support services / SLAs are available?

• Who provides and manages the customer network?

• What auxiliary services can you subscribe to?

Cloud Service Delivery - Pitfalls• Risk comes when you are treated as an R&D project

• Poor network design

• Not utilising enterprise grade hardware & software

• Single points of failure

• No end-to-end ownership & SLA

• Data not residing in the UK

• Transparency of the learning process is needed.

Computer Room

Network

Servers

Storage

Operating Systems

Applications

Application Data

Cloud Computing

providers deliver the

underlying infrastructure

Leaving customer to

focus on managing the

application

IaaS

Cloud Model 1 – Infrastructure as a Service

Computer Room

Network

Servers

Storage

Operating Systems

Applications

Application DataCloud Computing

providers deliver the

complete application

infrastructure including

managing the

application data

Cloud Model 2 – Software as a Service

Cloud Credentials & Business Benefits

Why ageing data centres can put your business at risk

•End of life issues

•Maintenance and support

•Testing and verification

Impact on reliability from an end-to-end delivery and support

•Costs predictability

•100% service availability

•One service provider = easier fault escalation &

resolution

•Reduced emission, IT equipment, site visits

Supplier Data Centre - Reliability

How to protect your environment both physically and logically?

Security safeguardsPhysical accessSecurity guardsCCTVNetwork securityEnvironmental security

Backups

Availability / Uptime

Business Continuity and Disaster Recovery

Supplier Data Centre - Security

Cloud Service Delivery - Futures

• The Cloud is here to stay

• The technology is proven

• Adoption is widespread

• Service models are maturing

• Indeed, its rise to maturity at a time of huge financial uncertainty gives

businesses benefits they probably don’t fully appreciate

A Cloud Success StoryBackgroundTop 100 UK legal customer with SAP projectHigh-end server performance requiredHigh-end storage performance requiredHigh financial outlay expected

Cloud ServiceIaaS with high performance storage Utility style usage and charging modelRisk reductionSignificant financial savings

The role of IT is changing

Market research forecasts strong Cloud growth

Fact vs Fiction = Not everything is Cloud

Iaas vs Saas

Specialist business-grade Cloud is the way to go

Supplier assessment crucial

Summary

The role of IT is changing

Market research forecasts strong Cloud growth

Fact vs Fiction = Not everything is Cloud

Iaas vs Saas

Specialist business-grade Cloud is the way to go

Supplier assessment crucial

Summary

THANK YOU

Stefan Haase

Product Director, Data Cloud Services