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Stephen E. LucasStephen E. Lucas
C H A P T E RC H A P T E R
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
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DeliveryDelivery
Slide 2Slide 2
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Nonverbal CommunicationNonverbal Communication
Communication based on a person’s use of voice and body, rather than on the use of words.
Communication based on a person’s use of voice and body, rather than on the use of words.
Slide 3Slide 3
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Methods of Speech DeliveryMethods of Speech Delivery• Manuscript• Memory• Impromptu• Extemporaneous
• Manuscript• Memory• Impromptu• Extemporaneous
Slide 4Slide 4
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Manuscript SpeechManuscript Speech
A speech that is written out word for word and read to the audience.A speech that is written out word for word and read to the audience.
Slide 5Slide 5
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Impromptu SpeechImpromptu Speech
A speech delivered with little or no immediate preparation.A speech delivered with little or no immediate preparation.
Slide 6Slide 6
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Extemporaneous SpeechExtemporaneous Speech
A carefully prepared and rehearsed speech that is presented from a brief set of notes.
A carefully prepared and rehearsed speech that is presented from a brief set of notes.
Slide 7Slide 7
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Impromptu ExtemporaneousImpromptu Extemporaneous
Little or no immediate preparation
Little or no immediate preparation
Fully prepared, delivered from brief notes
Fully prepared, delivered from brief notes
Slide 8Slide 8
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Conversational QualityConversational Quality
Presenting a speech so it sounds spontaneous no matter how many times it has been rehearsed.
Presenting a speech so it sounds spontaneous no matter how many times it has been rehearsed.
Slide 9Slide 9
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
The Speaker’s VoiceThe Speaker’s Voice
• Volume
• Pitch
• Rate
• Pauses
• Volume
• Pitch
• Rate
• Pauses
• Vocal variety
• Pronunciation
• Articulation
• Dialect
• Vocal variety
• Pronunciation
• Articulation
• Dialect
Slide 10Slide 10
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
VolumeVolume
The loudness or softness of the speaker’s voice.The loudness or softness of the speaker’s voice.
Slide 11Slide 11
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
PitchPitch
The highness or lowness of the speaker’s voice.The highness or lowness of the speaker’s voice.
Slide 12Slide 12
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
RateRate
The speed at which a person speaks.The speed at which a person speaks.
Slide 13Slide 13
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
PausesPauses
A momentary break in the vocal delivery of a speech.A momentary break in the vocal delivery of a speech.
Slide 14Slide 14
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Vocalized PausesVocalized Pauses
Pauses that occur when a speaker fills the silence between words with vocalizations such as “uh,” “er,” and “um.”
Pauses that occur when a speaker fills the silence between words with vocalizations such as “uh,” “er,” and “um.”
Slide 15Slide 15
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Vocal VarietyVocal Variety
Changes in a speaker’s rate, pitch, and volume that give the voice variety and expressiveness.
Changes in a speaker’s rate, pitch, and volume that give the voice variety and expressiveness.
Slide 16Slide 16
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
PronunciationPronunciation
The accepted standard of sound and rhythm for words in a given language.The accepted standard of sound and rhythm for words in a given language.
Slide 17Slide 17
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
ArticulationArticulation
The physical production of particular speech sounds.The physical production of particular speech sounds.
Slide 18Slide 18
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
DialectDialect
A variety of a language distinguished by variations of accent, grammar, or vocabulary.
A variety of a language distinguished by variations of accent, grammar, or vocabulary.
Slide 19Slide 19
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
The Speaker’s BodyThe Speaker’s Body
• Personal appearance
• Movement
• Gestures
• Eye contact
• Personal appearance
• Movement
• Gestures
• Eye contact
Slide 20Slide 20
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
KinesicsKinesics
The study of body motions as a systematic mode of communication. The study of body motions as a systematic mode of communication.
Slide 21Slide 21
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Practicing DeliveryPracticing Delivery• Go through your preparation outline
aloud to see how it translates into spoken discourse.
• Prepare your speaking outline.• Practice the speech aloud several times.• Polish and refine your delivery.• Give your speech a dress rehearsal.
• Go through your preparation outline aloud to see how it translates into spoken discourse.
• Prepare your speaking outline.• Practice the speech aloud several times.• Polish and refine your delivery.• Give your speech a dress rehearsal.
Slide 22Slide 22
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Preparing for a Question-and-Answer Session
Preparing for a Question-and-Answer Session
• Formulate answers to possible questions
• Practice the delivery of your answers
• Formulate answers to possible questions
• Practice the delivery of your answers
Slide 23Slide 23
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.
Managing a Question-and-Answer Session
Managing a Question-and-Answer Session
• Clarify the format• Approach questions with a positive
attitude• Listen carefully• Direct answers to the entire audience• Be honest and straightforward• Stay on track
• Clarify the format• Approach questions with a positive
attitude• Listen carefully• Direct answers to the entire audience• Be honest and straightforward• Stay on track
Slide 24Slide 24
McGraw-HillMcGraw-Hill © 2007 Stephen E. Lucas. All rights reserved.© 2007 Stephen E. Lucas. All rights reserved.