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Stewart Reid – SSEPD
Louise Thomason – Hjaltland Housing Association
Working together with communities
Domestic demandresponse in Shetland
NINES Domestic Energy Storage Overview
• 750 homes with smart thermal stores and water cylinders • 7MW connected load• 45MWh storage capacity• Frequency Responsive
RENEWABLE ENERGY STORAGE SYSTEM
RF MeshMultidirectional
Home AreaNetwork
GPRS
Quantum Hub
Broadband
Airwave “Tetra”
The 6 Home Trial
Dimplex prototype devices
installed during the Tier 1
trial to inform subsequent
decisions
More about people than
technology
Scope
My role as development officer
Hjaltland Housing association
The 6 home trial and impact
Benefits of DDSM
Project learning and wider roll out
Development officer: my role
Assist in coordinating the project
Liaise with tenants
Develop education for users
Monitor, progress and deal with tenant concerns
Publicise and promote the project
6 Home Trial: the tenants
Six homes identified
Personal visit to explain project
£100 ex-gratia payment
Managing communication
Coordinated by development officer
Small numbers: telephone calls and letters
Pass key system for access
Tenant feedback
“Definitely a positive experience”
“Now we’ve got a greater degree of input in how we use the heating to meet our needs”
“We’ve got a better heating system out of it, more hot water and it’s been interesting”
“There are more options for heating the house and it’s just very user friendly”
“I’d definitely recommend it to a friend”
Trial heaters: user problems
Tenant’s felt settings too complicated
Didn’t encourage adapting to suit their needs
‘Clunky’ design
Impact of system
Enhanced controllability
Increased hot water availability
Economical form of heating
Tenancy changes presented challenges
DDSM Trial: Benefits for HHA
Value for money heating + greater comfort for tenant
Low installation costs
System helps towards SAP ratings - “future proof” homes
Raises profile of association as forward thinking and “green”
Energy Storage Portfolio Management
Real requirement to understand portfolio risk management in storage and DSM
Stakeholder motivations diversity
Stakeholder Funding Source / Sector diversity
Technology Risk Diversity
Policy impact diversity
Hedged against new technologies