STOPl Presentation Sep 2010

8/13/2019 STOPl Presentation Sep 2010

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STOP for Safety


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STOP stands for

S afety Training Observation

P rogram


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STOP for Safety

It is about observing people while theywork, reinforcing safe work practicesand correcting unsafe acts andconditions

STOP makes people think about safety

and talk with others about safety


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STOP for Safety

STOP observations are never tied upwith any disciplinary procedures.

STOP is not intended to replace our

organization's progressive disciplinesystem.


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Why STOP for SafetySTOP for Safety program will bring

in dramatic results where the planthardware, systems and procedures aresound but people need to be motivatedtowards working safely.


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Why STOP for SafetySTOP Eliminates incidents and

injuries.

The key to eliminating incidents andinjuries is to modify behavior byobserving people as they work andtalking with them to encourage safework practices or correcting their at-riskbehaviors.


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STOP is based on following principles Unsafe behaviors causes injuries

Line management is accountable for safety

Standards determine performance

Silence is consent

Behaviors indicate attitude

Understanding increases motivation Hazards can be minimized

Safety has a high priority


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STOP for SafetySTOP techniques can be employed

by everyone in the organization, but it isrecommend that initially it be formallypracticed by all Expatriate employees.


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STOP Techniques for supervision

STOP

for Safety

DECIDE

STOP

OBSERVE

ACT

REPORT


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STOP Techniques Decide

that safety auditing is an important priority

Allocate time to audit peoples workpractices and behaviors on the job.

Make it a fixed routine in your workschedule.


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STOP Techniques Stop

near enough to the person engaged in his job so that you can clearly see what he orshe is doing


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STOP Techniques Observe

Everything the person is doing in a careful,systematic way.


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ObserveObserve the person in the following fivecategories:

1. Reactions of people2. Personal Protective Equipment

3. Positions of People (injury Causes)

4. Tools and Equipment5. Procedures and Orderliness


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Observe Use Total Observation

Look, Listen, Smell, and Feel

Remember ABBI Look Above

Look Below Look Behind Look Inside


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Safety Observation for Reactions ofpeople

As you enter an area, look into reactions toyour presence, which are clues to possible

unsafe acts.

Observe the evaporative acts that heperforms in the first 10 to 30 seconds

Observe each person from head to toe,making certain each part of the body isprotected


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Safety Observation for Reactions of people

What should you do when you observe a reaction to yourpresence?

Look into it to discover whether an unsafe act was committed.

Some of the underlying causes of unsafe acts:

Lack of knowledge or training a belief that it cant happen to me a habit unsafe practice is OK because no one has ever corrected it. comfort more important than safety


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Safety Observation for PPE What types of PPE people most often

are tempted not to wear? Why?

Possible reasons might include that it isuncomfortable, unavailable, in poorcondition, interferes with work, orpeople dont understand the risksinvolved.


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Safety Observation for PPE

A list of questions one can ask during thesafety observations:

What are some potential safety risks on this job? What are you wearing to protect yourself from

possible hazards? What PPE is available to protect you from thesehazards?

What are some of the common causes of injuries

on this type of job?


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Safety Observation for PPE A list of questions one can ask during thesafety observations:

How can you keep from injuring yourself on this job?

What parts of your body do you think needprotection against the risks involved in your job?

What types of PPE are required for your job?

What training did you receive in the care and use

of the PPE required for your job? Is the required PPE correct for the job?

How do you know the PPE is in good condition?


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Safety Observation for Positions of People What are the positions of people that cancause injuries?

striking against or being struck by objects being caught in, between objects

falling at the same level or falling to a differentlevel contacting temperature extremes contacting electric current inhaling, absorbing, or swallowing a hazardous

substance awkward or static postures.


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Safety Observation for Positions of People A list of questions one can ask during the safetyobservations:

What is potentially unsafe about the position you arein?

Could someone else be injured as a result of theposition you were in?

How often must you do your work in places that areawkward, hazardous, elevated, congested, and soon?

What can you do to protect yourself and others frominjury under these conditions?


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Safety Observation for Tools and Equipment

The three questions one can ask abouttools and equipment?

Are they right for the job?

Being used correctly?

In safe condition?


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Safety Observation for Tools and Equipment A list of questions one can ask during the safetyobservations: How could using these tools or this equipment have the

potential to be hazardous? How often do you use this piece of equipment? Is the equipment right for the job? Is it in safe

condition? Are you using it correctly? What do you check before you use this equipment? What equipment would enable you to perform this job

more safely? Is it available? Do you know how to useit?

When you are doing a job, do you check above you tobe sure there is nothing that could cause harm to you orothers?


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Safety Observation for Tools and Equipment

A list of questions one can ask during thesafety observations: What precautions could you take to protect people

below you?

Is there anything inside this equipment or place thatcould unexpectedly hurt you or others?

Could anything behind you unexpectedly injure you?

Do you listen for unusual sounds? Do you smell forunfamiliar or unusual odors?

Did you touch something that was unusually hot, cold,or wet?


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Safety Observation for Procedures and

OrderlinessThree problems with procedures that can resultin unsafe acts?

Not adequate

Not known and understood

Not followed


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Safety Observation for Procedures and Orderliness

A list of questions one can ask during the safetyobservations:

How conscious are you of orderliness in your area?

What would you suggest to improve orderliness in thisarea?

When you think something unsafe is happening in yourarea, what do you do about it?


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STOP Techniques

by talking with the person to reinforce safework practices and address at -riskbehaviors

Act


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Act Your actions influence performance

Encourage continued safe performance

Take immediate corrective action when youobserve an at-risk behavior

Take action to prevent recurrence toimprove safety.


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Act

Talk with employees

Reinforce safe work practices

Use a questioning attitude, asking What injuries can occur, If the unexpectedhappens? And How can this job be done

more safely? Listen; give the person a chance to tell you

what the hazards are Address at-risk behaviors


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Act Address at-risk behaviors

Talk With the person involved until he orshe understands why the act is hazardous

Use your judgment; Identify the underlyingcauses of unsafe acts.

If you observe an unsafe condition, find out

who created the condition and talk with thatperson.


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Act

Talking with employees about their own safety isthe best way to motivate them and increase theirsafety awareness.

It promotes the idea that when it comes to safety,every member of the organization is part of ateam.

Giving an opportunity for them to reflect on their job and to discuss the hazards of their jobs.


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Talking with People about safety If you find the employee is working safely

How to talk with employees who are working safely Use rewarding feedback to support safe behavior

If you find the employee is working unsafely

Taking with an employee who is working unsafely

Use correcting feedback to decrease at-risk behavior


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Talking with employee who is working safely

Praise safe behavior. Remember, when peoplereceive praise for their behavior, they are morelikely to repeat that behavior

Encourage them to continue their safe workpractices. Develop the habit of discussing their jobs in a

positive way. This makes it easier to talk with

employees when theyre doing something unsafe


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Understand how they think and why they made thedecision to work safely

Assess how clearly they understand their roles andresponsibilities.

Identify the actions that reinforce their safebehavior.

Learn more about the safety aspects of the various

jobs in your area before even starting the audit.


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Please stop what youre doing.

Im glad to see your attention to safety.

I can learn something from you.

How can this job be done even more safely?


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How to talk with employees who is working safely

Even when the employee is working safely, ask him or

her to stop work to talk with you about the job.Otherwise, your conversation could distract theemployee - which could lead to an unsafe act!

Please stop what youre doing.


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Im glad to see your attention to safetyBe specific when you talk with an employee who is

working safely.

Say Im glad to see you wearing your personal protectiveequipment,

or You did a great job of barricading this area so no onecould get hurt while youre working overhead.

Encourage the employee to keep up the good work.Remind him or her that these efforts can continue tosave him and others from injury.


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I can learn something from you An employee who is using safe work practices on the jobhas a lot to offer.

He or she can tell you about the procedures and safetyprecautions needed to do the job and

what prompts him or her to follow procedures and takeprecautions.

How can this job be done even more safely?

Because the employee knows the job better than anyoneelse, he or she is the best one to suggest ways tomake it even safer.


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Use Rewarding Feedback to support Safe Behavior

Give the feedback one-on one as well as publicly. Give the feedback as soon as possible after the

observation process.

Identify the safe behavior(s) observed.

Be sincere and genuine Express personal appreciation for setting the right

example for others.


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Talking with employee who is working unsafely

Your attitude toward employees who are workingunsafely is important to your success.

To help develop the proper attitude, try thinking ofthe situation this way:Maybe the employee who is working unsafely has

a reason for doing so.

Your task then is to find out why the employee isendangering himself on herself and possibly othersby committing an unsafe act.


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How to talk with employees who is working unsafely

Please stop what youre doing. Im concerned about you. Tell me about your job.

What could happen if?

Are you having problems?

If this happened, you could be hurt. Do you understand why following the procedures is

important?


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Please stop what youre doing. The easiest way to stop an unsafe act is to say Please stop

the job you are doing. Id like to talk with you for a moment or Id like to talk with you for just a moment. Could you turn

off that machine and come down here?

Keep your voice calm and your tone friendly. Dont shout orsound annoyed. If the employee objects to your interruption,

simply repeat your request: Please stop what you are doingso that we can talk.


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Please stop what youre doing. Of course, if an immediate halt poses risks, you must

take that into account. You might say, for

instance ,Could we talk for a moment as soon asyouve finished pouring that solvent?


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Im concerned about you Once the employee has stopped the job, begin to talk

with him or her about it. Keep your voice calm andfriendly. Let the employee know that you areconcerned about his or her safety.

Tell me about your job.

Remember that you want to find out whether the

employee understands the risks involved--or, if he orshe does understand the risks, why the employee isworking unsafely


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Ask questions to help the employee. For example, What couldhappen if there is missing grating in the scaffold platform ? Thistype of question works especially well with a new employee. He orshe can benefit by thinking through the potential safety hazards ofa job.

What could happen if?


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Are you having problems?

You might ask a question that will help you learn why theemployee is acting unsafely. In this case, you assumethe employee knows the safe way but has somecompelling reasons for doing the job differently.

For example, if you observe an employee working who is

not wearing his safety glasses, and you know he is asafe worker, you might ask, Have you been having

problems with your safety glasses?


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When the employee doesnt know the answer to

your questions about the safety of a job, youmight have to give him or her the informationyourself. You can simply describe the situationand why it is unsafe.

If this happened, you could be hurt.


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If this happened, you could be hurt.You might say ,If you keep the forks of the forklift raised

above the recommended height while youre moving,you could puncture a barrel, Or, worse still, injure

someone. Thats why we always ask operators to lowerthe forks before moving the forklift.

Remember to give the information and assume the

employee will act in accordance with it.


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Do you understand why following the rule isimportant?

When you use the informing approach, you may want to finishby checking to see if the employee understood what yousaid. Checking is specially important when youre talking witha new employee or an employee who is performing a new

job . Heres what Ive done with your suggestion

Following up on the safety suggestions you receive is thebest way to show your commitment to making employees

jobs as safe as possible.


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Use Correcting feedback to decrease at-risk behavior

Give the feedback one-on-one and privately. Give the feedback as soon as possible after the

observation process. Begin with acknowledgement of safe behavior(s)

observed. Identify the at-risk behavior(s) observed. Specify the safe alternative to the at-risk

behavior(s). Request commitment to avoid the at-risk

behavior(s). Thank the person for his or her commitment to

continuous improvement

R


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Report

Report your observations in a SafetyObservation Card.

The Observation Checklist on the front of thecard shows critical behaviors on which tofocus during observations. The checklist is areminder of what to look for during anobservation.

The Observation Report on the back of thecard is used to record more detailedinformation about the observation


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The name of the person observed

should never be written on the SafetyObservation Card

Report

Reporting should not be made during

the observation. The card is not to beused for threatening employees

SAFETY OBSERVATION CARD


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SAFETY OBSERVATION CARD

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