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Straight Talk for Lawyers Using Social Media

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ABA - API Presentation, May 2013 How can attorneys use social media and adhere to the legal and ethical rules.
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Straight Talk for Lawyers on Using Social Media Deborah Gonzalez, Esq American Bar Association – API May 3, 2013
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Page 1: Straight Talk for Lawyers Using Social Media

Straight Talk for Lawyers on Using Social MediaDeborah Gonzalez, Esq

American Bar Association – APIMay 3, 2013

Page 2: Straight Talk for Lawyers Using Social Media

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Disclaimer

This presentation is for educational purposes only and does not constitute legal advice. It is recommended that you seek legal counsel for specific matters.

Images are used under the Fair Use Doctrine for educational purposes and belong to their owners.

Page 3: Straight Talk for Lawyers Using Social Media

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Who Am I and What is Law2sm?

www.law2sm.com

Page 4: Straight Talk for Lawyers Using Social Media

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What Truth Do You Know About Social Media?

Page 5: Straight Talk for Lawyers Using Social Media

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Has Social Media Gone Too Far?

http://www.youtube.com/watch?v=SmjsnvYimRQ

Page 6: Straight Talk for Lawyers Using Social Media

Overview

Why is it important to know this?What is Social Media?What Social Media do attorneys use?Why do attorneys use Social Media?Social Media in Legal PracticeSocial Media: Resources/TimeQ&A

Page 7: Straight Talk for Lawyers Using Social Media

When You Don’t Know…

There can be consequences…

Individuals have lost jobs, been disbarred, been disciplined, lost cases, lost clients, lost money, lost their reputation, lost their good standing in their communities, etc., etc., etc.

For example…

Page 8: Straight Talk for Lawyers Using Social Media

To note…

Page 9: Straight Talk for Lawyers Using Social Media

What is Social Media?

A communications channel?

A communications method?

A life-interpretation lens?

A paradigm shift?

Trouble?

Page 11: Straight Talk for Lawyers Using Social Media

The Digital World Has ChangedNo basics anymoreFacebook, Twitter and ???Olympics never the sameDigital Campaign 2.0NLRB – 3rd Memo on Social Media

PoliciesTrade associations issued more white

papers, regulations & guidelinesGoogle Plus still around

Page 13: Straight Talk for Lawyers Using Social Media

Social Life Online

http://www.facebook.com/Law2sm

Page 14: Straight Talk for Lawyers Using Social Media

Twitter – 140 character microblog

@law2smdeborah

Page 15: Straight Talk for Lawyers Using Social Media

Professional Rolodex on Speed

Page 16: Straight Talk for Lawyers Using Social Media

Videos on Everything!

Page 17: Straight Talk for Lawyers Using Social Media

Circles

Page 18: Straight Talk for Lawyers Using Social Media

Pin Boards

Page 19: Straight Talk for Lawyers Using Social Media

Photos Shared Instantly

Page 20: Straight Talk for Lawyers Using Social Media

Blogging Made Easy

Page 21: Straight Talk for Lawyers Using Social Media

Answers, Ratings, and Competition

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+ Over 400 More

http://traffikd.com/social-media-websites/

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Why do Attorneys use Social Media?

Goals: Attract Clients - Marketing Establish a reputation/Showcase Expertise Drive traffic to website Get more media attention/speaking

engagements Network & Build/maintain relationships Obtain Evidence for litigation, etc.

Page 24: Straight Talk for Lawyers Using Social Media

Why do Professionals use Social Media?

Goals: Locate information to support your practice Competitive intelligence and customer

feedback Branding Communication/Information

distribution/sharing amongst attorneys in law firms

Find a new position

Page 25: Straight Talk for Lawyers Using Social Media

Principles of Social Media

Old School: Buy attention (paid advertising) Beg for attention (free PR) Bug for attention (sales)

New School – Social Media Currency (what is important at this

moment) Authenticity (credibility) Relevance (to who is reading)

Page 26: Straight Talk for Lawyers Using Social Media

Social Media Concerns

ToolsPrivacyConfidentialityDisclosure (regulated

industries/compliance)Copyright InfringementEthics

Page 27: Straight Talk for Lawyers Using Social Media

Social Media in Legal Practice

Regulating the use(s) of social media Marketing/Information Sharing

Regulating the content of social media Intellectual Property –

ownership/infringement/offense

Regulating the access of social media What can you regulate in company

policy?

Page 28: Straight Talk for Lawyers Using Social Media

Social Media in Legal Practice

Family LawCriminal LawCommercial LawReal Estate LawTrusts, Wills, and Estate Planning Intellectual PropertyEmploymentProducts LiabilityPersonal Injury Cases

Page 29: Straight Talk for Lawyers Using Social Media

Social Media in Legal Practice

To be aware of:

Tools – which ones are your clients using; which ones should you use; how do they work most effectively?

Privacy – A person's right to control access to his or her personal information. http://www.duhaime.org/LegalDictionary/P/Privacy.aspx

Page 30: Straight Talk for Lawyers Using Social Media

Social Media in Legal Practice

To be aware of:

Confidentiality – personal data; privilege; attorney-client relationships;

Ethics – regulation of conduct; ABA Model Rules; GA Rules of Professional Conduct

Page 31: Straight Talk for Lawyers Using Social Media

Social Media and Legal Ethics

Blame Lawyers, not Twitter for Ethical Implications of Social Media

WordPress Blog Post; May 29, 2011

“the true issue lies with lawyers exhibiting poor judgment when it comes to ethical behavior online not social media creating new ethical problems”

▪ http://trickumlegis.wordpress.com/2011/05/29/blame-lawyers-not-twitter-for-ethical-implications-of-social-media/

Page 32: Straight Talk for Lawyers Using Social Media

Social Media and Resources/Time

Have a plan for using social media – it begins with your goals. Do you even need to be there?

Budget/allocate resources for it – get professional help when you need it.

Learn about it – CLE and other educational programs/books should be part of the budget.

Pick one and start there – LinkedIn is a good first choice for attorneys. Profiles are important and so is your photo!

Page 33: Straight Talk for Lawyers Using Social Media

Social Media and Resources/Time

Get in the habit of checking your social media account(s) at a certain time every day or pick one day a week. Be on a consistent schedule that will not overburden you.

Create a Google Alert for your name and your firm name.

Put a time limit on your social media activity. Practicing law and servicing your clients is priority.

Keep alert for updates on social media and the legal practice.

Enjoy the process.

Page 34: Straight Talk for Lawyers Using Social Media

Resources

http://law2sm.com/resources/website-links/

Page 35: Straight Talk for Lawyers Using Social Media

Last words…

Social Media is…

Public Permanent Powerful

Page 36: Straight Talk for Lawyers Using Social Media

Q&A

???

Page 37: Straight Talk for Lawyers Using Social Media

Thank You & Contact Info

Deborah Gonzalez, [email protected]

404-857-1331www.law2sm.com

Twitter: @law2smdeborahFacebook: Law2sm


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