Strategic Crisis Management

Online

Strategic Crisis Management• The Syllabus•Course Objectives•Assessments• The web site•Module structure

• The Schedule• Technical Needs• Time Management Tips• Tips to Excel with online course

The Syllabus

• Available online• Print / E-text / Rent• Reasonably Priced

Texts

Course Objectives•Relate Principles and Topology of Crises for a Business Situation•Compare Crisis Models•Develop a Crisis Management Organizational Structure•Create Practical Crisis Management Strategies•Write a Crisis Management Plan

Assessments

• EVALUATIONS AND WEIGHTS: Weight • 1 Literature Review

25% • 2 Crisis Essay (Interview)

25% • 3 Business Contingency Plan

35% • 4 Module Exercises - Check your Progress

15% • Total:

100%

Literature Review – 25%• Part A• On Line contribution• 1 of 4 with same Academic Journal• Contribute to an online discussion re Purpose and results of the

journal Article.• 1/3 of grade

• Part B• Individual Literature Review of topic

Crisis Management Interview – 25%• Part A• You are to interview a manager in the industry about a

specific Crisis experience.• Write an Essay describing the situation, the decisions

made, the consequences of the decisions and the lessons learned from the Crisis.

• Part B • Write an ‘executive Summary’ of the essay and post for all

students to review and learn what you have discovered.

The Crisis Management Plan – 35%

•A web site Portfolio:Home Page Page Sub-page  1. Executive Summary    2. Purpose a. Goals

b. Objectives  3. Governance a. Organizational Chart

b. The Teamsc. Job descriptions 

  4. Business Impact Analysis    5. The Plan a) Readiness Procedures

b) Authority and Team Functionality

c) Check List” of Responsibilities

  6. Training Exercises and Schedules

 

  7. Audit Procedures and Schedule  Example: https://sites.google.com/site/strategiccrisismgt/

Module Exercises - 15%

QuizDiscussion

BoardsCheck your Progress Exercisises

The Schedule

• Assessment completion dates

• All on a Sunday at Midnight

The Blackboard site

1 • What is a Crisis?

2 • Business Impact

3 • Organizational Measures

4 • Strategic Measures

5 • Communications

6 • Should We Tell the Truth?

7 • Train & Audit for a Crisis

Module Structure

Structure for Each Module

Introduction

Readings

Highlights

CYP (Check Your Progress)

See Module 1

The Schedule

Again notice that the Module exercises (CTP) are due on a Sunday at Midnight.

Technical Needs•Software needs•Acrobat Reader•MS Word

•Speakers•Printer•To attend Office Hours - Microphone

Time Management Tips• Make a Plan

• Check syllabus for Due Dates• Set a specific block of time to ‘Attend’. (3

credit course = 9 hours of work a week)• Schedule time for reading, review and

execution for each module• Check in Daily

• There will be changes…. Align Blackboard with mobile devices. • Being aware, makes you current; • Being Current makes you productive

Time Management Tips• Look Ahead• All material is Due on a Sunday at Midnight• Plan should schedule assessment completion several

days ahead to give time to reflect and self-access.• Speak up• Never be afraid to ask for Help• Professor will always help; but cannot until you ask

for help.• Class mates are are your best Source

Tips to Excel on Online Course

Participate • You are still in a class.

Actively get involved, share, and collaborate.

Be Patient• Responses from classmates

and Professors will not be instantaneous.

• Panic is usually the result of poor planning;

• Keeping to your schedule, allows you to be patient

Proofread• All communications must be

professional• Phone Text English is not

acceptable in any form.• Before you save …. Read it

again! • Proper Spelling and Grammar

allows reader to concentrate on the message

• When Reader thinks, “What are they saying here?”, … You have lost them!

Strategic Crisis Management

Online