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Strategic Evaluation and Control- Asif

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    Strategic Evaluation & Control

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    Nature of Strategic Evaluation

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    Participant in strategic evaluation

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    Requirementof Effective

    evaluation

    Control should involve

    only the minimum

    amount of information.

    Control should monitor

    only managerial

    activities and results.

    Control should betimely..

    Long term and shortterm control should be

    used.

    Control should aim atpinpointing exceptions.

    Rewards for meeting

    or exceeding standards

    should be emphasized.

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    Strategic Control

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    Four Types of Strategic Controls

    Premise Control

    Implementation Control

    Strategic Surveillance

    Special alert control

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    Premise Control

    Necessary to identify the key assumptions andits implementation.

    Serves the purpose of continually testing theassumptions to find out whether they are stillvalid or not.

    Which enables the strategists to take correctiveaction at the right time rather than continuingwith a strategy which is based on erroneousassumptions.

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    Implementation Control

    Implementation control is aimed at evaluatingwhether the plans, programs, and projects are

    actually guiding the organization towards its

    predetermined objectives or not.

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    Strategic Surveillance

    Strategic surveillance aimed at a moregeneralized and overarching control designed

    to monitor a broad range of events inside and

    outside the company that are likely to threaten

    the course of a firms strategy.

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    Special Alert Control

    Special alert control, which is based on a trigger

    mechanism for rapid response and immediatereassessment of strategy in the light of sudden

    and unexpected events

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    Operational Control

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    Operational Control

    Aimed at the allocation and use of organizational

    resources

    Concerned with action or performance

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    How do Strategic Control and

    Operational Control Differ ?

    2. Aim2. Aim Proactive, continuousProactive, continuous

    questioning of the basicquestioning of the basicdirection of strategydirection of strategy

    Allocation and use ofAllocation and use of

    organizational resourcesorganizational resources

    Attribute Strategic Control Operational Control

    1. Basic question1. Basic question Are we moving in the rightAre we moving in the right

    direction?direction?

    How are we performing?How are we performing?

    3. Main Concern3. Main Concern Steering the organizationsSteering the organizations

    futurefuture

    directiondirection

    Action controlAction control

    4. Focus4. Focus External environmentExternal environment Internal organizationInternal organization

    5. Time Horizon5. Time Horizon Long Long-- termterm ShortShort-- termterm

    6. Main Techniques6. Main Techniques Environmental scanning,Environmental scanning,

    information gathering,information gathering,

    questioning and reviewquestioning and review

    Budgets, schedules, andBudgets, schedules, and

    MBOMBO

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    Process of Evaluation

    Setting standards of performance

    Measurement of performance

    Analyzing variances

    Taking corrective action

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    Setting of Standards

    Quantitative

    Criteria

    It has performed as compared to its pastachievement.

    Its performance with the industry average or

    that of major competitors

    Qualitative Criteria

    Criteria for capabilities, core competencies,

    risk bearing capacity, strategic clarity, flexibility,and workability

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    Measurement ofPerformance

    The evaluation process operates at theperformance level as action takes place.

    Standards of performance act as the benchmarkagainst which the actual performance is to becompared. It is important, however, tounderstand how the measurement ofperformance can take place.

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    Analyzing Variances

    The measurement of actual performance and itscomparison with standard or budgetedperformance leads to an analysis of variances.

    There may arise three situations: The actual performance matches the budgetedperformance

    The actual performance deviates positively overthe budget performance

    The actual performance deviates negativelyfrom the budgeted

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    Taking Corrective Actions

    There are three courses for corrective action:

    Checking of performance, Checking of standards, and

    Reformulating strategies, plans, and objectives.

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    Techniques of Strategic Evaluation and

    Operational Control

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    Evaluation Techniques for Strategic Control

    Techniques for strategic control could be classifiedinto two groups:-

    Strategic momentum control :-Used by the organization that operate in arelative stable environment.

    Strategic leap control:-

    Used by organizations those which face arelatively turbulent environment.

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    Evaluation Techniques forOperational

    ControlOperational control is aimed at the allocation

    and use of organizational Resources.

    The evaluation techniques are classified intothree parts:

    Internal analysis

    Comparative analysis Comprehensive analysis.

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    Role ofOrganizational Systems In

    Evaluation

    Role of Information System

    Helps managers to keep the track ofperformance through control reports.

    Role ofControl SystemUsed for setting standards, measuring

    performance, analyzing variances , & takingcorrective action.

    Role of Appraisal SystemHelps to measure the actual performance

    and provides for the control system to work.

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