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Workforce Diversity &
Affirmative Action
Pratibha S
Prerna Goyal
Prayag Sunder
SS 2009-2011, HRM
IIPM, Bangalore
31 July 2010
Strategic Human Resource Management
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Diversity
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Diversity Value Chain
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Nokia
Our View of an Inclusive Work Environment
Each Nokia employee shares the
responsibility for inclusiveness.
We seek, respect, value, and benefit fromdifferences.
Inclusiveness is visible in management
decisions and behavior, and in the way we
relate to employees, customers, andbusiness partners.
Our relationships are based on mutual
respect and awareness of individual
differences.
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Examples: Infosys
We see challenges as opportunities to create
an inclusive work culture where everybody
enthusiastically takes ownership for the future
of the corporation and becomes a change
agent in transforming the organization.
- N.R.Narayana Murthy, Chief Mentor,
Infosys
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Diversity as most important assets :
Success depends on collaborative
distributed development model
Vision : create an inclusive work place andleverage the power of diversity
Core Values : C-LIFE
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Promotion of diversity and inclusivity
through : ACTION
A: Audit inclusivity and diversity level
C: Create change agent T: Train the managers
I: Initiate and implement alternative work
models
O : Organize and assist affinity group N : Network with external bodies to
benchmark practices.
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Bringing employees together through
inclusion programs :
Infosys WomensInclusivity
Network( IWIN)Infyability
Family MatterNetwork
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Other communities:
AAGN
LGBT
BGN(Black Googler network)
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IBM
IBM Equal Opportunity
Diversity
Flexibility
Culture
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Challenges ofDiverse Workforce
Communication
Resistance to change
Discrimination
Stereotypes and preconceptions
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Benefits
Increased adaptability
Broader service range
Variety of viewpoints
More effective execution
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Recommended Diversity In The
Workplace Solutions Include
Ward off change
resistance with
inclusion.
Foster an attitude of
openness in your
organization
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Demonstrate the Following
Behaviors
Learn the professional aspirations of all team members andsupport their efforts to achieve them.
Create opportunities for highly talented employees to be exposedto leaders who may not otherwise interact with them.
Create cross-functional teams
Volunteer for community projects that teach tolerance, both
directly and indirectly
Delegate fairly
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Actions that Make a Difference
Talk privately with each of your employees
Ask your staff about their preferences
Take your staff to lunch
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Issues That Can Divide Us
Language Differences
Differences in Values and Etiquette
Tone of voice
Clustering
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Solutions to Culturally-Rooted Conflicts
Ask Questions
Seeking Commonalities
Do not project your own cultureonto others
Communicating Respect
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DiversityRules: How to Interact with
Colleagues from Different Backgrounds
Dont make assumptions
Be aware of formal versus informal workenvironments.
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Thank You