Strategic Human Resource Management (SHRM)

Chapter 1 Chapter Review Questions

MBA-423 HRM Group 5 22nd Oct 2013

Group 5

Amrish Narayan

S11005566

Chaminda

Wanninayake S11105205

Freda

WickhamS11082416

Stuart

Gows11100919

ScopeDefine SHRMKey Roles of HR

ManagerActivities of HR

ManagerWhich is most

Important?References

What is Strategic HRM?Define SHRM

SHRM DefinitionLink all HR Activities to the Organisation’s

Strategic Objectives

“Strategic HRM is an approach that defines how the organization’s goals will be achieved through people by means of HR strategies and integrated HR policies and practices.”

Strategic human resource management : a guide to action, Michael Armstrong, 4th ed.

Basics Of Strategic HRMHR Programs to enhance

overall organizational performance

HR in organisation strategic planning from start

Pro-actively participate in big picture decision making

Redesign organizations and the work processes

Measure financial results of all HR activities

Roles of the HR ManagerThe Multiple Roles of the HR Manager in SHRM

The Multiple Roles4 key roles for HR

managers Strategic Partner Administrative

Expert Employee

Champion Change Agent

Strategic Partner Ability to translate business strategy into action

HRM part of the business teamKnow the business: The Bottom-Line

Add valueMeasure performanceProvide Professional adviseMake the line managers job easier

Strategic Partner cont.“A business with

HRM involved at strategic level has a competitive advantage”

Administrative ExpertEfficiency of HRM

(Cost)Effective management

of HR Activities (Quality)Re-engineer HR

processes using technology and innovation

Create valueMeasure HR activity

results in terms above

Employee AdvocateMeet the needs of employees

Being fair and principledAssuring employees their voice is

being heardAssist employees find new resources so

that they can perform their jobs better

Agent for change & cultural transformation Change agent - Catalyst for changeLeading Change (Including in HR)

Problem Solving Communication Influencing and convincing skills

Cultural transformationCulture of excellence Excellent leadership, planning, processes,

people, customer satisfaction, measurement and analysis

Other inter-related rolesLegal ExpertHR functional expert Talent manager Organisation

ambassador Board & senior

executive resource

Main HRM ActivitiesWhat are the main activities of an HR Manager?

Management of Organisation’s HR involves the following aims:AcquisitionDevelopmentReward and motivation

MaintenanceEventual Departure

HRM ActivitiesJob analysis Human resource planning or employment planning Employee recruitment Employee selection Performance appraisal Human resource development activities Career planning and development activities Compensation Industrial relations Health and safety programs Managing diversity

HRM ActivitiesJob analysis

HR planning or Employment planning

Defines a job:Job DescriptionsJob Specifications

Grouping jobs?Enhanced

performance?The Starting Point…

Ensures: qualified people

Compares: present supply of people with projected demand for HR

Produces: decisions Achieves: quality HR and effective equal opportunity planning.

HRM ActivitiesEmployee recruitment Employee selection Fill from within or

outside?Be attractive to

prospective employeesMethods used:

job postingnewspaper adsOnline Media (LinkedIn)executive search

Screen the applicationsReview the applications,

Psychological testing InterviewReferencesMedical test

Make the final selection

HRM ActivitiesPerformance appraisal

HR development activities

Determine performanceCommunicate resultsPlan for improvementUse appraisal results for:

performance based rewarding

identifying training & development needs

placement decisions

Focus on A.S.K. :AttitudesSkillsknowledge

Continuously Improve KnowledgeSkills & Capacity to

adaptChange

HRM ActivitiesIndustrial Relations Remuneration/

CompensationEmployee – employer

relationshipEmployee attitude &

behaviorGood or Bad?Broader perspective

Employee cash rewardsMotivating factor+ve relationship

HRM ActivitiesManaging diversity

Health and safety programsEnsure Physical &

Mental Safety & Wellbeing

Safe environmentLegal requirements:

HASAW 1996 in Fiji

Integrate multicultural Fiji population

Language challengesClear communication

vitalGender and Cultural

challenges

HRM ActivitiesCareer planning

Benefit both employee and the organisation

Identifyingcareer goalsjob opportunitiespersonal

improvementEnsure: qualified

employees available

Which is most Important?Which Role or Activity is most important within the Organisation?

Strategic PartnerPrimary SHRM Role:

“link the various roles/activities of HRM with the strategic objective of the organization and make it clear”

This means strategic partner is the most important role...

Why Strategic partner?Strategic partner

precedes the other roles In the planning stage

Crucial to the organisation

Where all HR strategies are aligned with the overall objective of the organization

Other HRM roles follow

References

ReferencesCourse/ Student Study Guide, MBA 423

HRM, Prof. Dr. K C. Patrick Low , (PhD (UniSA) & Chartered Marketer )

Managing Human Resources; 4th edition; Raymond J. Stone (2013); John Wiley & Sons Australia Ltd; Sydney.

Strategic human resource management : a guide to action, Michael Armstrong (2008); 4th edition; Kogan Page Ltd; London

Strategic Human Resource Management (SHRM)

Chapter 1 Major Types of HRM Roles/Activities

Group 5

Amrish Narayan

S11005566

Chaminda

Wanninayake S11105205

Freda

WickhamS11082416

Stuart

Gows11100919