K.M.LewmaniConsult

w w w. k m l e w m a n i co n s u l t . co mSuccessful Results through Strategic Solutions

Signi�cant AccomplishmentsSales Growth• Improved conversion, ticket spend and customer engagement by successfully reducing open jobs from 6% to under 3% of planned positions.• Maximized sales opportunities by quickly reacting to door/vendor sales and sales per hour trends and pro-actively adjusting sta� accordingly. Pro�t Improvement• Positively improved annual pro�t by $5 million through freight charge scrutiny, tester markdown recoveries and conversion of damage RTV's to destroy in �eld.• Successfully rolled out an electronic processing platform for all beauty contracts streamlining the work�ow, improving the approval signature capture rate, expediting and securing the payment of all vendor coop. 

Talent Management / Learning & Development• Instrumental in reducing associate turnover from 70% to 50% through improved selection of candidates, on boarding practices, development programs and retention initiatives.• Successfully rolled out new concept Beauty shops in more than 100 locations. Developed, coordinated and facilitated trainings inclusive of intranet websites, manuals, and on site vendor supported workshops on product knowledge and selling skills.

Operational E�ectiveness• Smoothly integrated operational aspects of the cosmetics businesses during 2 signi�cant mergers: May Company California/Robinsons, and the nationwide Macys/May Department Stores consolidation.• Spearheaded team to develop an automated, online beauty advisor productivity review of key metrics used by management and trainers to coach performance driving retail sales.

STRATEGICrecommendationsK.M.Lewman iConsult626.818.0177karen@kmlewmaniconsult.com

Contact Information

What Karen can do for you

• Identify opportunities to drive sales growth, increase pro�ts, improve organizational e�ectiveness and strengthen talent capabilities.

• Develop the necessary infrastructure through systems and processes to drive results.

• O�er strategic recommendations and solutions.

• Implement, execute and train on the agreed upon platforms.