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Strategic Management and Corporate Public Policy

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    February 28, 2012

    Alayssa P. Silva

    Strategic Management

    and Corporate Public

    Policy

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    The Concept of Corporate Public Policy

    Corporate Public Policyis a firms posture,

    stance, strategy orposition regarding the

    public, social, global,

    and ethical aspects of

    stakeholders and

    corporate functioning

    AffirmativeAction

    Environment

    al

    Sustainability

    Sexual

    Harassment

    EmployeePrivacy

    AIDS in

    Workplace

    Product

    Safety

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    Corporate Public Policy and

    Strategic Management

    StrategicManagement

    The overall management process that

    focuses on positioning the firm relative to

    its market environment

    CorporatePublic Policy

    The part of the strategic management

    process that focuses specifically on thepublic, ethical, and stakeholder issues the

    firm faces

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    Relationship of Ethics to

    Strategic Management For business ethics to have meaning it must be

    linked to strategy because the linkage permits

    management issues to be addressed in ethical

    terms.

    The concept of corporate public policy and thelinkage between strategic management and ethics

    can be better understood in terms of:

    1. Four key strategy levels2. Steps in the strategic management

    process

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    Four Key Strategy Levels

    Enterprise-LevelStrategy

    What is the role of the society of the

    organization in society?

    Corporate-LevelStrategy

    What business(es) are we in or should be

    in?

    Business-LevelStrategy

    How should we compete in a given

    business orindustry?

    Functional-LevelStrategy

    How should a firm integrate a

    subfunctional activities and relate them to

    its functional areas?

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    Emphasis on Enterprise-Level

    Strategy Freeman proposes that enterprise-level strategy needs to

    address the overriding questions, What do we stand for?.

    Thus, at the enterprise level of setting strategic direction

    involves understanding the role of a particular firm as a whole

    and its relationships to other social institutions.

    Key Questions

    What is the role of our organization in society?

    How is our organization perceived by our stakeholders?

    What principles or values does our organization represent?

    What obligations do we have to society at large?

    What are the implications for our current mix of business and

    allocation of resources

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    Emphasis on Enterprise-Level

    Strategy

    Manifestations of Enterprise-LevelThinking

    Codes of Ethics

    Codes of Conduct

    Mission Statements

    Values Statements

    Corporate Creeds

    Vision Statements

    Policy-oriented codes and statements

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    Strategic Management

    ProcessSix-step process identified by Hofer and

    Schendel:

    1. Goal Formulation

    2. Strategy Formulation3. Strategy Evaluation

    4. Strategy Implementation

    5. Strategic Control6. Environmental Analysis

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    Strategic Management Process

    Goal FormulationIt involves:

    1. Establishment of goals

    2. Setting of priorities among goals

    Often a politically charged process, goal

    formulation integrates the personal values,

    perceptions, attitudes, and power of the

    managers and owners involved in the process. Economic or financial goals typically dominate

    the goal formulation process.

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    Strategic Management Process

    Strategy Formulation

    Four Components of Strategy Formulation

    StrategyFormulation

    Decision

    Personal Values and

    Aspirations of

    Management

    (What we WANT to do)

    Organizational

    Strengths and

    Weaknesses

    (What CAN be

    done)

    Market Opportunities

    and Threats

    (What MIGHT be

    done)

    Acknowledged Obligations

    to Society

    (What OUGHT to be)

    3-MANAGEMENT

    1- THE COMPANY 2 THE MARKET

    4 - SOCIETY

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    Strategic Management Process

    Strategy Evaluation

    The need for continuing assessment of the firms current goals andstrategy relative to proposed goals and strategic alternatives.

    Six criteria for evaluating strategy (Seymour Tilles)

    1. Is the strategy internally consistent?

    2. Is the strategy consistent with the environment?

    3. Is the strategy appropriate in view of available resources?

    4. Does the strategy involve an acceptable degree of risk?

    5. Does the strategy have an appropriate time frame?

    6.Is the strategy workable?

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    Strategic Management Process

    Strategy Implementation

    Strategy

    Structure Systems Style

    McKinsey 7S FrameworkA straightforward identification of seven variables that must be skillfully coordinated in order for

    successful implementation to occur

    Staff

    Skills

    Shared

    ValuesThe key to the successful use of this framework is achieving fit, or

    congruence, among all the elements.

    Fit - a process, as well as state, in which there is a dynamic search

    that align an organization with its environment and to arrange internal

    resources in such a way that the alignment is supported.

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    Strategic Management Process

    Strategy Control

    Three Essential Steps Setting standards against which performance

    may be compared

    Comparing actual performance with planned

    performance Taking corrective action to bring actual and

    planned performance in sync

    Social audit is a systematic attempt to identify,measure, monitor, and evaluate anorganizations performance with respect to itssocial efforts, goals, and programs.

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    Strategic Management Process

    Environmental Analysis

    Environmental analysis is the linking pinbetween the organization and the stakeholderenvironment, from which information isgathered.

    The environment of the business in terms ofthree levels

    1. Task Environment : set of customers,suppliers, competitors, and others withwhich a firm interacts on an almost dailybasis;

    2. Competitive or Industry Environment:

    comprises those firms functioning in thesame markets or industry; and3. General Environment or Macroenvironment

    : includes everything else that influencesthe organization.

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    Strategic Management Process

    Environmental Analysis

    Four stages of environmental analysis

    Scanning theEnvironment

    It focuses on identification of precursors or indicators ofpotential environmental changes and issues. The purpose of

    this stage is to alert management to potentially significant

    events, issues, or trends before they have fully formed.

    Monitoring

    EnvironmentalTrends

    It focuses on tracking of specific trends and events with an

    eye toward confirming or disconfirming trends or patterns.

    Monitoring often involves following up on the indicators or

    signals that were detected during the scanning stage. The

    goal here is to gather and assemble sufficient date to discern

    patterns.Forecasting

    EnvironmentalChanges

    It is the future-oriented stage and is concerned with the

    development of plausible and realistic projections of the

    directions, scope, speed, and intensity of environmental

    change.

    Assessment forOrganizationalImplications

    It shifts the attention away from gathering and projecting andtoward the task of understanding what the information

    means to management. The central question becomes,

    Whatare the implications of our analysis of the environment

    to ourorganization?. The key is to develop the ability to sift

    through all the information that has been generated and

    determine what is relevant to management.


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