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Strategies for Managing a Productive Virtual Workplace
Presented by:
Michele Matt, CSP Certified Speaking Professional
Inspiring People (from home) Since 1991
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Michele Matt, CSP Award-winning author sought after for
her unique ability to stimulate an entire organization to peak performance!
Each year since 1991, Michele has inspired the attitudes and actions of thousands of people around the world through customized learning experiences, dynamic keynote presentations, strategic business planning and organizational development. As a dynamic and highly effective communicator, clients appreciate her unique ability to challenge the minds and touch the hearts of people at any level within a company, from the board of directors to the front-line team members.
Since starting Inspiring Solutions in Des Moines, Iowa she’s had the privilege of working in a wide-variety of industries, specializing in healthcare by designing and facilitating:
Strategic Planning Leadership Development Customer Service Initiatives Team Building
Inspiring Solutions is an award-winning partner of Wiley Learning Solutions, an authorized distributor of Everything DiSC®, the leading suite of DiSC® – based workplace training assessments. In addition, Michele is a highly skilled and Accredited Facilitator in the Five Behaviors of a Cohesive TeamTM based upon Patrick Lencioni’s best-selling book The Five Dysfunctions of a Team.
Since 2005, Custom Learning Systems has contracted Michele to implement a culture transformation process within 50 healthcare organizations to improve the patient experience and employee engagement. In 2011, she was awarded the “Impact to Business” from the Association of Talent Development - Iowa Chapter for the work she’s done to help Matagorda Regional Medical Center to become a Hospital of Choice in the Houston area.
She is a highly respected healthcare consultant. Each year, Michele is asked to speak at numerous local and national conferences. She is the most requested speaker at the annual Health Care Service Excellence Conference. Plus, the majority of the Breakthrough and Service Summit Awards are given to her client-hospitals. She has earned the Certified Speaking Professional from the National Speakers Association, a designation earned by fewer than 10% of professional speakers worldwide. Other honors include Iowa Up and Comer and Outstanding Young Iowan.
Michele is appropriately recognized as “The Attitude Adjuster” because she has written several books and training resources on the topic, including the best- selling book Attitude: The Choice is Yours, the Activities to Enhance the Good, Bad and Ugly Attitudes and recently produced a video-based learning program called ATTITUDE!™ Resolving Difficult Situations in the Workplace. She has also written the Strategic Planning Handbook.
She has provided state and national leadership for the National Speakers Association (NSA) and the Association for Talent Development (ATD). She served on several boards including her alma maters Upper Iowa University and AIB College of Business.
515-221-2688 866-225-1249 [email protected] www.InspiringSolutions.com
What clients say about Michele:
• Loved the group participation and positive energy!
• Michele's practical approach meshed well with our group.
• Fast-paced, yet very thought-provoking.
• FUN - very motivational!
• Michele holds us accountable to follow-through on our commitments.
• Great engagement!
• Michele creates a safe environment to let us address tough subjects without judgment.
• We appreciate her ability to ignite change within our culture.
Collaborative Leadership
“Human beings’ desire to experience connectedness and belonging. Organization that lack warmth
and connectedness often have a culture of “everyone for themselves.” - Culture Trumps Everything, by Gustavo R. Grodnitzky
Collaborative leadership exhibits many empowering characteristics, such as:
• The ability to seek out and use the talents of others. • The desire to nurture people’s growth & development. • A focus on effectiveness with people and efficiency with things.
Skills of Collaborative Leaders include: Seeking to understand. Listening empathically. Valuing diversity. Nurturing innovation and change. Sponsoring synergy. Understanding interdependence. Emphasizing personal and team mission statements.
Collaborative Leaders may do any of the following behaviors: Seek and appreciate other people’s ideas, creativity and willingness to try new things. Challenge the status quo. Express confidence in others. Create a climate where it is OK to make an honest mistake. Test their own ideas with others. Involve others in decision making. Delegate with trust. Provide helpful feedback. Reward desired behavior.
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What Matters Most to You To Keep You Connected & Productive
Working virtually may be a challenging new way for you to get things done in a productive, efficient and satisfying manner. As your manager/employer, we want to understand how best to support you. Please rank the following eight factors in order of importance to you (i.e. 1=Most Important, 8=Least Important)
RANKING
(1 to 8) FACTORS WAYS WE ARE/COULD HELP YOU?
Autonomy Trust me and allow me to use my
knowledge, skills and ideas.
Balance Support and respect my personal
and professional priorities.
Direction Give me clear and consistent communication and feedback.
Environment Allow me to feel physically and socially comfortable at work.
Recognition Show appreciation for my good
work.
Stability Keep me informed, especially in times of change and uncertainty.
Structure Equip me with the technology,
tools and resources to do my job.
Teamwork Promote collaboration and
cooperation.
8 Factors of Managinga Virtual Team
STRATEGIES TO KEEP EMPLOYEES CONNECTED & PRODUCTIVE
www.InspiringSolutions.com • 515-221-2688 • [email protected]
Trust me and allow me to use my knowledge, skills and ideas.
Support and respect my personal and professional priorities.
Give me clear and consistent communication and feedback.
Allow me to feel physically and socially comfortable at work.
Show appreciation for my good work.
Keep me informed, especially in times of change and uncertainty.
Equip me with the technology, tools and resources to do my job.
Promote collaboration and cooperation.
1AUTONOMY
4ENVIRONMENT
2BALANCE
3DIRECTION
5RECOGNITION
6STABILITY
7STRUCTURE
8TEAMWORK
Remote Work Bingo
Office 515-221-2688 Toll Free 1-866-225-1249 [email protected] www.InspiringSolutions.com
Send everyone a bingo board, like the one below with several action items or accomplishments on it. For example, when you hear someone say “sorry, I was on mute!” you can mark that spot off on your board, and similar for “wearing pajama bottoms to a video meeting.”
Bingo is a classic game that most people are familiar with, and the version for remote teams is a quick, easy and free way to get started with virtual team building.
Source: 51 Fun Virtual Team Building Activities for Remote Teams by Museum Hack
Office 515-221-2688 | Toll Free 1-866-225-1249 | [email protected] | InspiringSolutions.com
Webinar: Live or Pre-recorded
Managing a Virtual TeamStrategies to Keep Employees Connected & Productive
The world as we once knew it, has been disrupted! Given the increase of at-home workforces, more and moreemployees are facing a completely new way to work and live! Managing employees from afar can be challenging,frustrating and even isolating. To minimize this stress while preserving productivity and motivation, the new virtualmanager will need a new set of skills and strategies to convey trust, communicate expectations and preserveteamwork.
ObjectivesAfter participating in this program, you will be able to:• Establish and maintain the productivity and• connectivity of your team. Support the impact of
change in your team’s personal and professional life • Utilize tools and strategies to communicate and
motivate your virtual coworkers
FormatThis innovative and timely webinar will include interactive communication with Q&A.
Ideal SizeUp to 150 people
Length30 or 60 -minutes
Target AudienceDirectors, managers, supervisors, team or project leaders
Agenda• Challenges to engage a virtual team• What employees working from home want and need
to stay productive• Skills of an empowering and trusting leader• Use technology for intentional communication• Adapt current practices affecting performance and
relationships• Explore strategies to assure virtual employees
experience eight factors affecting their satisfaction: { Autonomy { Balance { Direction { Environment { Recognition { Stability { Structure { Teamwork
Typical UsesVirtual education for supervisory and management development
Material OptionsHandouts
Office 515-221-2688 1-866-225-1249 [email protected] www.InspiringSolutions.com
FREE Friday Webinars & Wiley Virtual Showcases 2020 Schedule
Meet our Presenters Michele Matt, CSP. President, Author, and Consultant Michele is a dynamic and highly sought-
after expert on organizational and talent development. She is a Wiley Partner who helps clients world-wide utilize Everything DiSC® training products. She is an accredited facilitator for “The Five Behaviors of a Cohesive Team™.” based upon the New York Times Best Selling book, The Five Dysfunctions of a Team by Patrick Lencioni
Key Elements Consulting
Kim Peterson, MBA
KC Claussen, MPA
Kim & KC are business management consultants with extensive experience in organizational development, strategic visioning/planning and project management.
Visit www.InspiringSolutions.com/free-webinars to register! 30-Minute Webinars, repeated 3 times:
9:00am, 10:00am & 11:00am CT April 17 – Agility: The New Mindset for Today’s Virtual Worker Preview the NEW Everything DiSC® Agile EQ profile that:
Identifies eight mindsets for emotional intelligence Measures an individual's comfort with change Promotes agility to survive and thrive in today's workplace
Special Webinar: Wednesday April 22 – NEW! Managing the Virtual Team
Establish and maintain the productivity and connectivity of your team Support the impact of change in your team’s personal and professional life Utilize tools and strategies to communicate and motivate your virtual coworkers
May 15 – Managing Transitions to Make the Most of Change Guest presenters: Kim Peterson & KC Claussen – Key Elements Consulting Any change requires transition, but these are not the same thing -- change is situational but transition is psychological. Effectively leading both is key to success.
Gain an understanding of how organizational change impacts the people and productivity in your organization.
Learn about tools and techniques that can help make the most of change and reduce negative impacts as employees’ transition from the old to the new.
June 19 – Visionary Leadership Strategies Using the Everything DiSC Work of Leaders profile, we will preview a simple, three-part assessment on how a leader:
Creates a vision Builds alignment around the vision Champions the execution of the vision
Wiley Hosted Free Virtual Showcases
“Agility Starts with Developing EQ” Building an agile organization that can adapt to a changing world starts with developing a culture of emotional intelligence. Join any of these 1-hour virtual webinars to experience the NEW Everything DiSC® Agile EQ Profile. All Showcases are from 11:00 am-12:00 pm CT.
April 2 April 9 May 14 June 9 July 13 August 13
Visit www.inspiringsolutions.com/everything-disc to register!
